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DEPENDABLE NURSING

<div>Description:<p></p><h1 class="jobSectionHeader"><b><br>
Marketer &amp; HR Support Coordinator &ndash; Home Healthcare</b></h1><p><b>
Carlsbad, CA | Full-Time | Monday&ndash;Friday | 40 hours/week | In Office</b></p><h3 class="jobSectionHeader"><b><br>
About Us</b></h3><p><br>
Dependable Nursing has proudly served San Diego for over 20 years, providing skilled home healthcare and therapy for pediatrics, seniors, veterans, and active duty military families. As a Medicare-certified, VA-approved, Tricare-approved, and SDRC/ Self-Determination vendor provider, we are growing and seeking a <b>Marketer &amp; HR Support Coordinator</b> to help expand our referral network while maintaining compliance and HR excellence within our team.</p><h3 class="jobSectionHeader"><b><br>
Position Overview</b></h3><p><br>
This is a dual-focused role that combines <b>business development support</b> with <b>HR and compliance coordination.</b> The Marketer &amp; HR Support Coordinator plays a key role in driving patient growth through outreach while ensuring our internal team remains fully compliant, supported, and ready to deliver high-quality care.</p><p>
Success in this role will be measured by outreach activity, appointments booked, referrals that convert to admissions, and timely HR/compliance upkeep. This position is part of a <b>collaborative team environment</b> where everyone is expected to be flexible and jump in where needed to support patients, staff, and the agency&rsquo;s mission.</p><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><p><i><br>
Marketing &amp; Outreach Support</i></p><ul><li>
Conduct outreach calls/emails to referral partners (SDRC, Self-Determination, VA, Tricare, Medicare, SNFs, hospitals, physicians, social workers).</li><li>
Respond promptly to inbound inquiries and provide service information.</li><li>
Book and coordinate onsite meetings/presentations for the owner and field marketer.</li><li>
Track calls, leads, and appointments in CRM/EMR systems.</li><li>
Support marketing campaigns, outreach lists, and community engagement efforts.</li><li>
Assist with research to identify and nurture new referral opportunities.</li></ul><p><i>
HR &amp; Compliance Coordination</i></p><ul><li>
Support onboarding: collect new hire paperwork, assist with orientation, and transition employee files into digital format.</li><li>
Monitor expiring licenses, credentials, and training; follow up with staff to maintain compliance.</li><li>
Conduct applicant phone screens, reference checks, and scheduling for interviews.</li><li>
Perform patient care follow-ups for quality feedback.</li><li>
Maintain monthly supply inventory and provide general office administrative support.</li><li>
Ensure compliance with HR and regulatory standards (Medicare, VA, Medi-Cal, Tricare).</li><li>
Support daily operations as part of a collaborative team.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><ul><li><b>
Bonus Incentives:</b> Additional pay tied to marketing performance (booked appointments/referrals that convert to admissions)</li><li>
Medical, Dental, and Vision insurance</li><li>
401(k) retirement plan</li><li>
Paid Sick Time (40 hours annually)</li><li>
PTO (2 weeks) and Paid Holidays</li><li>
Supportive, mission-driven team environment</li><li>
Career growth opportunities</li></ul>
Requirements:<p></p><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><ul><li>
2+ years of experience in healthcare marketing support, HR, referral coordination, or compliance (home health preferred).</li><li>
Strong communication and relationship-building skills (especially by phone/email).</li><li>
Organized, detail-oriented, and able to manage multiple priorities.</li><li>
Proficient in Microsoft Office; experience with Paylocity and/or Axxess a plus.</li><li>
Professional, reliable, and motivated by results.</li><li>
Bachelor&rsquo;s degree or higher preferred.</li></ul></div>

Marketer & HR Support Coordinator – Home Healthcare

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DEPENDABLE NURSING

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Marketer & HR Support Coordinator – Home Healthcare