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Derma MD Clinics

Qualifications &amp; ExperienceRole: Clinic Manager Clinic Manager (Aesthetic &amp; Dermatology Operations) Location: Thane Requirement: Immediate Joining | Onsite RoleLocation: Derma MD Clinics, Thane, MaharashtraAbout Derma MD ClinicsJoin Derma MD Clinics, a leading dermatology and aesthetic service provider in Thane. We are seeking an experienced, proactive, and friendly professional to take on a leadership role managing our front office operations and client experience. We are specifically looking for candidates with proven success in a Dermatology/Aesthetic Clinic, High-End Salon, or Spa environment.Core Roles &amp; ResponsibilitiesThis position acts as the first point of contact and the operational leader of the front office, ensuring smooth client flow and efficient administration.1. Client Experience &amp; Front Office Management<ul><li>Clinic Flow Leadership: Proactively manage the reception area and waiting room, ensuring a professional and calming atmosphere for all clients.</li><li>Client Communication: Handle all inbound/outbound calls, emails, and WhatsApp messages professionally. Resolve client queries, concerns, and scheduling conflicts with tact.</li><li>Client Relations: Maintain strong relationships with long-term clients and ensure a five-star service standard is delivered consistently.</li><li>Aesthetic Service Knowledge: Develop a strong understanding of our dermatology and aesthetic services to answer initial client questions and effectively cross-sell/upsell services and products.</li></ul>2. Administrative &amp; Operational Duties<ul><li>Appointment System Management: Expertly book, confirm, cancel, and reschedule appointments using our Clinic ERP software. Optimize the daily schedule to maximize clinic efficiency and minimize client wait times.</li><li>Billing &amp; Finance: Oversee daily billing procedures, process payments (cash, card, UPI), manage petty cash, and prepare daily sales and expense reconciliation reports.</li><li>Inventory Tracking: Assist in monitoring and tracking clinic supplies and retail product inventory levels.</li><li>Record Keeping: Maintain meticulous patient records, ensuring compliance with clinic privacy and data standards. Keep accurate records of all daily expenses.</li></ul>3. Team Support &amp; Training<ul><li>Onboarding: Assist in training new front desk staff (if applicable) on clinic protocols, ERP usage, and customer service standards.</li><li>Inter-Departmental Coordination: Serve as the key communication link between clients, doctors (Dermatologists), and clinical support staff.</li></ul>Candidate Requirements:<ul><li>Managerial Experience (MUST HAVE): Minimum 3 years of experience in a leadership or managerial role, specifically within an Aesthetic Clinic, Dermatology Center, or High-End Salon/Spa.</li><li>Education: Minimum Higher Secondary (12th Pass); a Bachelor&rsquo;s degree is preferred.</li><li>Soft Skills: Strong leadership, decision-making, and problem-solving abilities.</li><li>Language: Fluency in English and either Hindi or Marathi is required.</li><li>Age - 28 to 45 years</li><li>Gender - Any</li></ul>Working Hours and Schedule:<ul><li>Full-time position</li><li>9 hours day shift</li><li>One weekly off (on a weekday only as weekends are working)</li></ul>What We Offer:<ul><li>Competitive salary based on experience + performance incentives.</li><li>Employee discounts and store credit points.</li><li>Annual performance-based bonus.</li><li>Training and development opportunities to build a career in clinical aesthetics.</li><li>Exposure to a growing brand backed by dermatological science and technology.</li><li>A supportive team environment that values initiative, responsibility, and client care.</li></ul>Additional Information:We are looking for someone who is committed to long-term employment, has a pleasant personality, and excels in communicating with people. If you have a smiling face and a friendly demeanour, we&rsquo;d love to hear from you!Application Process:<ul><li>Submit your detailed resume, including educational background and job experience, or Email to managerdermamdclinics@gmail.com</li></ul>Contact Information:For any queries, contact Faibeena via WhatsApp or phone at +91 9082773517 between 11.00pm to 7.00pmJob Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li></ul>Work Location: In person

Clinic Manager

Join Derma MD Clinics and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Derma MD Clinics

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Clinic Manager