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Dermatology Medical Partners

Dermatology Medical Partners is a dermatology support organization dedicated to enhancing the lives of dermatologists, patients, and staff. They provide non-clinical business support and services, allowing dermatologists to focus on patient care. Their experienced team assists with payor relations, billing, staffing, finance, marketing, and more, fostering a collaborative and patient-centered environment. Founded in 2016 and based in Tampa, Florida, they aim to improve operational efficiency and quality of life for affiliated dermatologists.

<div>We are seeking a friendly and organized full time Front Desk receptionist to be the welcoming face of our Dermatology office. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience for our clients. The ideal candidate will have excellent communication skills, attention to detail, ability to multitask, and a passion for providing exceptional customer service.
<div>This role will be located at our two Austin clinics, travel is required.</div>
Responsibilities:
Patient Interaction:
<ul><li>Greet and assist patients with a warm and welcoming demeanor.</li>
<li>Manage patient check-ins and check-outs, ensuring a smooth and efficient process.</li>
<li>Answer phone calls, schedule appointments, and respond to inquiries with professionalism and courtesy.</li>
</ul>
Appointment Management:
<ul><li>Coordinate and schedule patient appointments using the office's scheduling system.</li>
<li>Confirm upcoming appointments and provide necessary pre-visit instructions.</li>
<li>Maintain an organized and up-to-date appointment calendar.</li>
</ul>
Administrative Support:
<ul><li>Assist with patient registration and ensure accurate completion of necessary paperwork.</li>
<li>Verify and update patient information in the electronic medical record (EMR) system.</li>
<li>Handle insurance verification and assist with billing inquiries.</li>
</ul>
Office Coordination:
<ul><li>Collaborate with medical and administrative staff to ensure smooth daily operations.</li>
<li>Manage and maintain the reception area, keeping it clean, organized, and inviting.</li>
<li>Handle incoming and outgoing mail, as well as other general administrative tasks.</li>
</ul>
Patient Comfort:
<ul><li>Provide information and directions to patients, creating a comfortable and stress-free environment.</li>
<li>Address patient concerns and escalate issues to the appropriate staff when necessary.</li>
<li>Ensure patient confidentiality and uphold privacy standards.</li>
</ul>
Education:
<ul><li>High school diploma or equivalent required.</li>
</ul>
Experience:
<ul><li>Previous experience in a medical office or dermatology setting is preferred.</li>
<li>Familiarity with medical terminology is a plus.</li>
</ul>
Skills:
<ul><li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational abilities and attention to detail.</li>
<li>Proficiency in using computer systems and basic office software.</li>
<li>Ability to multitask and remain calm in a fast-paced environment.</li>
</ul>
Customer Service:
<ul><li>A customer-focused attitude with a commitment to delivering exceptional service.</li>
<li>Ability to handle patient concerns and inquiries with patience and empathy.</li>
</ul>
Skills:
<ul><li>Strong interpersonal and communication skills</li>
<li>Ability to stay organized and work in a fast paced environment.</li>
<li>Willingness to learn and grow within the organization.</li>
<li>Bilingual (Spanish) preferred.</li>
</ul>
Physical Requirements:
Must be able to spend a great deal of the day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day.
Excellent Benefit Package Includes:
<ul><li>Competitive pay</li>
<li>401k with company match</li>
<li>Health, Dental, Vision</li>
<li>Employer HSA contribution</li>
<li>Life Insurance</li>
<li>Tuition Reimbursement</li>
<li>Great PTO and Holiday policy</li></ul></div>

Front Desk at Dermatology Office (Austin)

Join Dermatology Medical Partners and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dermatology Medical Partners

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Front Desk at Dermatology Office (Austin)