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DERMAZONE LASER AND COSMETIC CENTER

We are seeking a confident, customer-focused Receptionist to join our growing team. The ideal candidate will represent the clinic with professionalism and warmth, ensuring that every client receives exceptional service while promoting our aesthetic and medical treatments. This role combines front desk and sales responsibilities, requiring strong communication skills, attention to detail, and a passion for client care.Key Responsibilities:<ul><li>Welcome clients warmly and ensure an exceptional experience from the first visit onward.</li><li>Promote and sell the clinic&rsquo;s range of aesthetic and medical services to new and existing clients.</li><li>Handle inquiries and bookings across all communication channels, including walk-ins, phone, WhatsApp, and online.</li><li>Convert consultations into confirmed treatments through professional presentation and personalized care.</li><li>Maintain strong product knowledge of all services offered.</li><li>Build and nurture long-term relationships to encourage client loyalty and referrals.</li><li>Meet and exceed monthly sales targets and performance goals.</li><li>Ensure smooth coordination between clients, doctors, and clinic teams.</li><li>Maintain accurate and confidential records through the clinic&rsquo;s CRM system.</li><li>Assist in marketing activities, campaigns, and client engagement initiatives.</li><li>Manage patient registration, consultation scheduling, and follow-up communications.</li><li>Support the clinic&rsquo;s daily operations and perform additional administrative tasks as needed.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 1&ndash;3 years of experience in sales, front desk, or customer service&mdash;preferably within an aesthetic, medical, or luxury service environment.</li><li>Exceptional communication and interpersonal skills, with a confident and polished demeanor.</li><li>Proven ability to achieve and exceed sales targets.</li><li>Well-organized, proactive, and able to handle multiple priorities efficiently.</li><li>Proficiency in Microsoft Office and CRM/booking systems.</li><li>Fluent in English (spoken and written).</li></ul>Job Type: Full-time

Receptionist – Aesthetic Clinic

We are seeking a Patient Experience Lead with a strong sales mindset to convert patient inquiries into confirmed bookings while delivering an exceptional, high-touch clinic experience. This role is responsible for maximizing lead conversion, driving revenue, and building long-term patient relationships from first contact through post-treatment follow-up.Key Responsibilities:<ul><li>Proactively handle all incoming leads via calls, WhatsApp, and email with a consultative sales approach</li><li>Qualify leads, identify patient needs, and recommend suitable treatments to drive conversions</li><li>Convert inquiries into consultations and treatment bookings through confident, persuasive communication</li><li>Follow up consistently with leads to close sales and increase treatment uptake</li><li>Work closely with doctors and medical staff to align treatment plans and pricing discussions</li><li>Track lead performance, conversion rates, and patient feedback to optimize sales strategies</li><li>Train and motivate front-line staff to meet conversion and revenue targets while maintaining service excellence</li></ul>Qualifications:<ul><li>Proven experience in sales, patient coordination, or client conversion (aesthetic/medical clinic experience highly preferred)</li><li>Demonstrated ability to close leads and achieve booking or revenue targets</li><li>Strong negotiation, objection-handling, and upselling skills</li><li>Confident, persuasive communicator with a patient-first sales mindset</li><li>Highly organized, proactive, and performance-driven</li><li>Fluent in English; additional languages are a strong advantage</li></ul>Job Type: Full-time

Patient Experience Lead (Sales & Conversion | Call Center Background)

Join DERMAZONE LASER AND COSMETIC CENTER and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DERMAZONE LASER AND COSMETIC CENTER

ABOUT_COMPANY

Receptionist – Aesthetic Clinic

Patient Experience Lead (Sales & Conversion | Call Center Background)