Qureos Mentor

DESC

<div>Description:

Days Off: Sunday, Monday
Shift: Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven&rsquo;s Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Unit Technician works as a member of the multidisciplinary team to provide direct support to residents to assist them in maintaining safe, healthy, and stable living conditions within their units. This position blends supportive services with light maintenance and unit remediation tasks, working collaboratively with other members of the housing team in promoting long-term housing stability.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Interact professionally and respectfully with residents by maintaining confidentiality and uphold tenant rights at all times</li><li>
Engage and have frequent contact with tenants on the Unit Elevated Concern List (UECL)</li><li>
Document unit conditions before and after occupancy using housing service notes and/or UECL in Chasers</li><li>
Follow all HUD, local housing authority, and fair housing guidelines</li><li>
Conduct regular inspections of units identified to ensure compliance with safety codes and housing quality standards and report/correct any safety hazards or code violations.</li><li>
In collaboration with residents and their treatment team, complete the Housing Retention &amp; Stability Plan in the UECL and help clients achieve their short and long-term goals.</li><li>
Complete documentation on all client interactions according to agency standards and prepare and submit documentation of services.</li><li>
In partnership with other staff members, help facilitate or lead activities that contribute to long-term housing success and improve independent living skills.</li><li>
Assist with compliance inspections from housing authorities or funders.</li><li>
Respond to urgent issues such as water leaks, power outages, or lockouts</li><li>
Assist with grounds &amp; common area upkeep. Ensuring cleanliness and safety of hallways, laundry rooms, lobbies, and outdoor areas</li><li>
Perform routine low-level maintenance and repairs in residential units and common areas. Repair basic building or apartment systems as assigned, including basic electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry needs (floor repair, wallboard and plaster work, painting), and basic plumbing.</li><li>
Develop, design, and implement mitigation strategies to limit frequency or severity of unit damage in assigned units, including but limited to, installing features designed to limited future damage</li><li>
Respond promptly to maintenance requests and work orders</li><li>
Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level.</li><li>
Assist with unit turnovers, new resident leasing and orientation; rent collection and facilities inspections</li><li>
Assist with other property management functions as assigned</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
1 year of relevant maintenance or trades experience.</li><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li><li>
Demonstrated ability to address basic maintenance and repair needs in a residential setting</li><li>
Ability to organize workload and complete duties with minimum direct supervision.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Unit Technician - Steven's Place

<div>Description:

Days Off: Friday, Saturday
Shift: Swing
Shift Differential: $0.50 per hour
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven&rsquo;s Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Milieu Counselor is a key member of the on-site team, responsible for cultivating a safe, therapeutic, and welcoming environment for residents, internal/external stakeholders, and emergency responders. This role is centered on proactive resident engagement, building a sense of community, and providing direct support in shared and private living spaces. The Milieu Counselor promotes resident well-being by fostering a supportive community and helping individuals develop the skills necessary for long-term housing stability.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Provide front desk coverage when needed</li><li>
Distribute client medication and serve food on shift</li><li>
Assertively engage residents in the general milieu and common areas</li><li>
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas. This includes conducting regular perimeter walk-throughs, enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.</li><li>
Maintain safety and security by monitoring all general access areas and enforcing project rules</li><li>
As part of an interdisciplinary team, assist residents in maintaining their housing and a healthy living environment, through proactive engagement and hands on in unit support as needed</li><li>
Assist building/care team staff with engaging residents through creative, resourceful strategies that build trust and confidence for tenants who are resistant to engaging with project/program staff.</li><li>
Assist building/care team staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.</li><li>
Documenting in housing service notes and UECL in Chasers</li><li>
Participate in consumer feedback activities and meetings to ensure the client voice is integrated into program operations.</li><li>
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily</li><li>
Assist with unit turnovers, new resident leasing and orientation; rent collection and facilities inspections</li><li>
Respond to resident complaints in a manner consistent with DESC values</li><li>
Work cooperatively with staff at the project and with visiting providers and/or emergency responders when on site.</li><li>
Escort emergency responders and/or outside vendors/providers through the building when on site. This includes but is not limited to capturing and logging pertinent data pertaining to fire alarms or any work related to visits from Emergency Responders during or at the end of each shift.</li><li>
Initiate maintenance repairs by submitting work orders when noticed</li><li>
Assist with new tenant moves ins</li><li>
Participate in staff meetings and trainings</li><li>
Responding to in unit emergencies, water shut off, remediation, and cleanup after significant events</li><li>
Assist with maintaining a hygienic living environment including but limited to participating with in unit prep for pest inspections, and trash room clean up while on shift</li><li>
Assist with grounds &amp; common area upkeep. Ensuring cleanliness and safety of hallways, laundry rooms, lobbies, and outdoor areas</li><li>
Assist with other property management functions as assigned by the site Project Manager or designated leadership team member</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Milieu Counselor - Swing Shift, Steven's Place

<div>Description:

Days Off: Sunday, Monday
Shift: Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven&rsquo;s Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Milieu Counselor is a key member of the on-site team, responsible for cultivating a safe, therapeutic, and welcoming environment for residents, internal/external stakeholders, and emergency responders. This role is centered on proactive resident engagement, building a sense of community, and providing direct support in shared and private living spaces. The Milieu Counselor promotes resident well-being by fostering a supportive community and helping individuals develop the skills necessary for long-term housing stability.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Provide front desk coverage when needed</li><li>
Distribute client medication and serve food on shift</li><li>
Assertively engage residents in the general milieu and common areas</li><li>
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas. This includes conducting regular perimeter walk-throughs, enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.</li><li>
Maintain safety and security by monitoring all general access areas and enforcing project rules</li><li>
As part of an interdisciplinary team, assist residents in maintaining their housing and a healthy living environment, through proactive engagement and hands on in unit support as needed</li><li>
Assist building/care team staff with engaging residents through creative, resourceful strategies that build trust and confidence for tenants who are resistant to engaging with project/program staff.</li><li>
Assist building/care team staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.</li><li>
Documenting in housing service notes and UECL in Chasers</li><li>
Participate in consumer feedback activities and meetings to ensure the client voice is integrated into program operations.</li><li>
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily</li><li>
Assist with unit turnovers, new resident leasing and orientation; rent collection and facilities inspections</li><li>
Respond to resident complaints in a manner consistent with DESC values</li><li>
Work cooperatively with staff at the project and with visiting providers and/or emergency responders when on site.</li><li>
Escort emergency responders and/or outside vendors/providers through the building when on site. This includes but is not limited to capturing and logging pertinent data pertaining to fire alarms or any work related to visits from Emergency Responders during or at the end of each shift.</li><li>
Initiate maintenance repairs by submitting work orders when noticed</li><li>
Assist with new tenant moves ins</li><li>
Participate in staff meetings and trainings</li><li>
Responding to in unit emergencies, water shut off, remediation, and cleanup after significant events</li><li>
Assist with maintaining a hygienic living environment including but limited to participating with in unit prep for pest inspections, and trash room clean up while on shift</li><li>
Assist with grounds &amp; common area upkeep. Ensuring cleanliness and safety of hallways, laundry rooms, lobbies, and outdoor areas</li><li>
Assist with other property management functions as assigned by the site Project Manager or designated leadership team member</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Milieu Counselor - Day Shift, Steven's Place

<div>Description:

Days Off: Sunday, Monday
Shift: Night
Shift Differential: $1.00 per hour
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven&rsquo;s Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Milieu Counselor is a key member of the on-site team, responsible for cultivating a safe, therapeutic, and welcoming environment for residents, internal/external stakeholders, and emergency responders. This role is centered on proactive resident engagement, building a sense of community, and providing direct support in shared and private living spaces. The Milieu Counselor promotes resident well-being by fostering a supportive community and helping individuals develop the skills necessary for long-term housing stability.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Provide front desk coverage when needed</li><li>
Distribute client medication and serve food on shift</li><li>
Assertively engage residents in the general milieu and common areas</li><li>
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas. This includes conducting regular perimeter walk-throughs, enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.</li><li>
Maintain safety and security by monitoring all general access areas and enforcing project rules</li><li>
As part of an interdisciplinary team, assist residents in maintaining their housing and a healthy living environment, through proactive engagement and hands on in unit support as needed</li><li>
Assist building/care team staff with engaging residents through creative, resourceful strategies that build trust and confidence for tenants who are resistant to engaging with project/program staff.</li><li>
Assist building/care team staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.</li><li>
Documenting in housing service notes and UECL in Chasers</li><li>
Participate in consumer feedback activities and meetings to ensure the client voice is integrated into program operations.</li><li>
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily</li><li>
Assist with unit turnovers, new resident leasing and orientation; rent collection and facilities inspections</li><li>
Respond to resident complaints in a manner consistent with DESC values</li><li>
Work cooperatively with staff at the project and with visiting providers and/or emergency responders when on site.</li><li>
Escort emergency responders and/or outside vendors/providers through the building when on site. This includes but is not limited to capturing and logging pertinent data pertaining to fire alarms or any work related to visits from Emergency Responders during or at the end of each shift.</li><li>
Initiate maintenance repairs by submitting work orders when noticed</li><li>
Assist with new tenant moves ins</li><li>
Participate in staff meetings and trainings</li><li>
Responding to in unit emergencies, water shut off, remediation, and cleanup after significant events</li><li>
Assist with maintaining a hygienic living environment including but limited to participating with in unit prep for pest inspections, and trash room clean up while on shift</li><li>
Assist with grounds &amp; common area upkeep. Ensuring cleanliness and safety of hallways, laundry rooms, lobbies, and outdoor areas</li><li>
Assist with other property management functions as assigned by the site Project Manager or designated leadership team member</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Milieu Counselor - Night Shift, Steven's Place

<div>Description:

Days Off: Tuesday, Wednesday
Shift: Night
Shift Differential: $1.00 per hour
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven's Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Front Desk Coverage role is for individuals with excellent customer service orientation. FD coverage assists with respectfully meeting and greeting internal and external providers and building staff in the coordination of services to residents including but not limited to: managing common spaces in the building, maintain safety and security by monitoring all general access areas and enforcing project rules, and supports the unit technician.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Providing milieu coverage support when needed</li><li>
Distribute client medication and serve food on shift</li><li>
Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems</li><li>
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas in adherence to project rules and regulations</li><li>
Conduct regular outside perimeter walk-throughs and trash/debris pick up when on shift. Enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.</li><li>
Greet emergency responders</li><li>
Check in tenant visitors and ensure guests adhere to visitor policy and procedures.</li><li>
Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other relevant programming as necessary</li><li>
Write significant events involving residents and building operations activities in a daily log.</li><li>
Manage all building operations in the absence of other project and clinical staff as assigned</li><li>
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems</li><li>
Assist with other property management functions as assigned</li><li>
Assist with medication distribution</li><li>
Initiate appropriate response to maintenance requests</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily</li><li>
Participate in staff meetings and all required staff trainings</li><li>
Assist with maintaining a hygienic living environment including but not limited to participating with in unit prep for pest inspections, and trash room clean up while on shift</li><li>
Assist with other property management functions as assigned</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Front Desk Coverage - Night Shift, Steven's Place

<div>Description:

Days Off: Monday, Tuesday
Shift: Swing
Shift Differential: $0.50 per hour
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven's Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Front Desk Coverage role is for individuals with excellent customer service orientation. FD coverage assists with respectfully meeting and greeting internal and external providers and building staff in the coordination of services to residents including but not limited to: managing common spaces in the building, maintain safety and security by monitoring all general access areas and enforcing project rules, and supports the unit technician.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Providing milieu coverage support when needed</li><li>
Distribute client medication and serve food on shift</li><li>
Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems</li><li>
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas in adherence to project rules and regulations</li><li>
Conduct regular outside perimeter walk-throughs and trash/debris pick up when on shift. Enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.</li><li>
Greet emergency responders</li><li>
Check in tenant visitors and ensure guests adhere to visitor policy and procedures.</li><li>
Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other relevant programming as necessary</li><li>
Write significant events involving residents and building operations activities in a daily log.</li><li>
Manage all building operations in the absence of other project and clinical staff as assigned</li><li>
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems</li><li>
Assist with other property management functions as assigned</li><li>
Assist with medication distribution</li><li>
Initiate appropriate response to maintenance requests</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily</li><li>
Participate in staff meetings and all required staff trainings</li><li>
Assist with maintaining a hygienic living environment including but not limited to participating with in unit prep for pest inspections, and trash room clean up while on shift</li><li>
Assist with other property management functions as assigned</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Front Desk Coverage - Swing Shift, Steven's Place

<div>Description:

Days Off: Friday, Saturday
Shift: Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
PROGRAM DESCRIPTION:
Steven's Place will be a new DESC housing site that will include 109 units of affordable housing in Seattle's Interbay neighborhood, including 5 dedicated respite rooms. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Front Desk Coverage role is for individuals with excellent customer service orientation. FD coverage assists with respectfully meeting and greeting internal and external providers and building staff in the coordination of services to residents including but not limited to: managing common spaces in the building, maintain safety and security by monitoring all general access areas and enforcing project rules, and supports the unit technician.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Participate in shift briefs and read logs before the start of each shift daily</li><li>
Providing milieu coverage support when needed</li><li>
Distribute client medication and serve food on shift</li><li>
Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems</li><li>
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas in adherence to project rules and regulations</li><li>
Conduct regular outside perimeter walk-throughs and trash/debris pick up when on shift. Enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.</li><li>
Greet emergency responders</li><li>
Check in tenant visitors and ensure guests adhere to visitor policy and procedures.</li><li>
Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other relevant programming as necessary</li><li>
Write significant events involving residents and building operations activities in a daily log.</li><li>
Manage all building operations in the absence of other project and clinical staff as assigned</li><li>
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems</li><li>
Assist with other property management functions as assigned</li><li>
Assist with medication distribution</li><li>
Initiate appropriate response to maintenance requests</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily</li><li>
Participate in staff meetings and all required staff trainings</li><li>
Assist with maintaining a hygienic living environment including but not limited to participating with in unit prep for pest inspections, and trash room clean up while on shift</li><li>
Assist with other property management functions as assigned</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Front Desk Coverage - Day Shift, Steven's Place

Join DESC and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.