Qureos Mentor

Desert Financial Credit Union

<div>The Vice President of Strategy, Marketing &amp; Communications serves as the executive leader responsible for shaping and driving SwitchThink's market position, brand authority, and growth trajectory. Reporting directly to the CEO, this role is a key member of the senior leadership team and holds enterprise-wide accountability for integrated strategy development, marketing execution, and corporate communications.

This executive will architect and scale the marketing and communications function from the ground up, bringing deep expertise in B2B marketing to Credit Unions and IT Services. They will personally drive initiatives while directing a lean team and external contractors, owning the work alongside the people being led rather than delegating from a distance The VP will translate SwitchThink's mission into compelling brand narratives, demand generation engines, and strategic initiatives that accelerate revenue growth and deepen credit union partnerships. As both a visionary leader and a hands-on executive, they will champion brand integrity, drive measurable business outcomes, and build a high-performing team culture rooted in data, creativity, and client-first thinking.
What you will do here:

Enterprise Strategy &amp; Vision Leadership

Partner with the CEO and executive team to define and execute SwitchThink's corporate strategy.

Lead annual strategic planning cycles, drive cross-functional alignment, and translate organizational goals into actionable marketing and communications priorities.

Brand Management &amp; Market Positioning

Own and evolve SwitchThink's brand identity, voice, and market position in the credit union IT services space.

Develop and enforce brand standards across all channels, ensuring consistency and resonance with target audiences.

Integrated Marketing &amp; Demand Generation

Architect and lead full-funnel B2B marketing campaigns targeting credit union decision-makers.

Drive pipeline growth through digital marketing, content, events, sponsorships, partnerships, and ABM strategies with clear ROI accountability.

Corporate Communications &amp; PR

Lead internal and external communications strategy, including executive communications, media relations, crisis communications, and thought leadership.

Serve as a communications advisor to the CEO and board.

Digital Strategy &amp; Content Marketing

Own digital presence including website, SEO/SEM, email, and social platforms.

Oversee the development of high-value content including thought leadership, whitepapers, case studies, and webinars that drive credibility and engagement.

Market Intelligence &amp; Competitive Insights

Lead ongoing market research, competitive analysis, win/loss reviews, and member sentiment studies.

Surface actionable insights that inform product, sales, and strategic decision-making at the executive level.

Executive Leadership &amp; Team Development

Build, lead, and develop a high-performing marketing and communications function..

Foster a culture of innovation, accountability, and continuous growth. Define team makeup and effectively use contractors.

Analytics, KPIs &amp; Performance Reporting

Establish and own marketing performance frameworks, KPI dashboards, and executive reporting.

Champion data-driven decision-making across all marketing investments and optimize spend for maximum business impact.

Budget &amp; Vendor/Agency Management

Own the enterprise marketing and communications budget.

Manage agency, freelance, and vendor relationships strategically.

Evaluate and implement marketing technology to support scale, automation, and efficiency.

Cross-Functional Executive Collaboration

Serve as a strategic partner to Sales, Account Management, Product, Operations, and Finance leadership.

Align marketing priorities with revenue goals and ensure a unified go-to-market strategy across all functions.

What you will need:

Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or related field required.

Master&rsquo;s degree/MBA Business Administration, Marketing, Strategy, or related field preferred.

10+ years Progressive experience in marketing, communications, and/or corporate strategy, with demonstrated success in B2B environments required.

5+ years Senior/executive leadership experience (VP, SVP, CMO, or equivalent) with direct team management and P&amp;L or budget accountability required.

5+ years B2B marketing experience targeting Credit Unions, community banks, or financial services organizations; credit union IT services experience highly preferred required.

5+ years Proven track record in demand generation, integrated campaign management, and revenue-connected marketing in a fintech environment &ndash; Preferred required.

Executive Strategy &amp; Vision

Executive-level strategic thinking, Strategic Influence, and enterprise vision setting

Ability to shape organizational direction, set long-range priorities, and inspire confidence at the board and C-suite level required.

Leadership &amp; Team Development

Proven ability to build and lead teams and drive change leadership

Proven track record of building high-performing teams, navigating ambiguity, leading transformation, and standing up new functions from the ground up required.

B2B Marketing Expertise &amp; Demand Generation

Deep B2B marketing expertise,

Demonstrate Innovative Thinking

Deep command of integrated marketing strategy, brand management, and demand generation &mdash; with a track record of bringing creative, differentiated campaigns to life in competitive markets required.

Digital Marketing &amp; Technology Proficiency

Deep expertise in SEO/SEM, marketing automation, CRM, analytics, advertising platforms, and media buying

Proficiency across digital channels including paid and organic search, marketing automation platforms, CRM systems, and campaign analytics tools required.

Executive Communications &amp; Storytelling

Expert executive communications, media relations, crisis communications, writing and presentation skills

Outstanding ability to craft and deliver compelling narratives across executive, media, and public-facing audiences &mdash; including crisis situations required.

Data-Driven Decision Making &amp; ROI Focus

Excellent Analytical skills,

Results Orientation

Expertise with ROI measurement

Relentless focus on measurable outcomes, pipeline growth, and revenue impact, backed by strong analytical capabilities and performance reporting required.

Cross-Functional Collaboration &amp; Influence

Collaborative Partnership skills and strong cross-functional influence
Expertise with budget management and vendor oversight

Demonstrated ability to build trust and alignment across diverse stakeholders, manage agency and vendor relationships, and influence outcomes without direct authority required.

Credit Union &amp; Financial Services Industry Knowledge

Client-First Mindset
Expertise in CU/financial services knowledge

Deep empathy for credit unions and their technology needs, grounded in hands-on experience in the credit union or community banking space required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

VP Strategy & Marketing Communication-ST

<div>Desert Financial is considered a leader in the local credit union space and we are growing like crazy!

LOCATIONS IN THIS MARKET:

Desert Sky - 7515 W. Encanto Blvd. Phoenix, AZ 85035 
Baseline Fry's - 5140 W. Baseline Rd. Laveen, AZ 85339 
Black Canyon - 6633 N. Black Canyon Hwy. Phoenix, AZ 85015 
Missouri - 5555 N. 7th St. Phoenix, AZ 85014 
South Mountain - 3230 E. Baseline Rd. Phoenix, AZ 85042 
Indian School Walmart - 5250 W. Indian School Rd. Phoenix, AZ 85031

We have two amazing opportunities in our branches! If you are a match our Talent team will follow up to discuss the opportunity that aligns best with your experience and your location.

 Why you'll love working here...
<ul>
<li>Award winning culture -Voted #2 Best Place to Work by Phoenix Business Journal</li>
<li>Amazing Medical, Dental, Vision, Life Insurance benefits along with 401K employer matching!</li>
<li>Competitive hourly pay, overtime potential and UNCAPPED incentive</li>
<li>100% PAID tuition at ASU, and monthly contribution towards paying-off existing student loans</li>
<li>Time off for Parental/Elderly Care</li>
<li>Money for your kids&rsquo; extracurricular activities</li>
<li>16 paid volunteer hours per year</li>
<li>and a WHOLE LOT MORE!!</li>
</ul>
As a Teller, you will meet or exceed monthly performance metrics by proactively identifying and recommending products and services (Credit Cards, CD's IRA's, Loans) that will help members reach their financial goals. You will service members on the teller line with monetary transactions, account maintenance, ownership changes, wire requests, IRA transactions, automatic transfers, disputes and serve as notary public.

As a Relationship Banker you will maintain and deepen member relationships through consultative analysis and recommendation of Desert Financial products (personal/business accounts, wealth management services, personal/auto loans/HELOC, &amp; IRA accounts). You will strategically build and optimize your referral network and pipeline in order to meet or exceed monthly performance metrics through outbound calls, community outreach, and networking.
<ul><li>Please ensure you are available during the branch Hours of Operation: Monday-Friday: 9am-7pm, Saturday: 9am-2pm</li></ul>

This role might be for you if you have&hellip;
<ul>
<li>H.S. Diploma or GED</li>
<li>1+ year(s) of demonstrated success in an incentive driven environment where you met or exceeded sales goals</li>
<li>Exemplary organizational, problem solving, and verbal and written communication skills</li>
<li>Excellent time management skills</li>
<li>Strong Mathematical and logic skills</li>
<li>Ability to influence and build rapport quickly</li>
<li>Nationwide Mortgage Lending System (NMLS) and Notary Public Certifications or must be obtained through training</li>
</ul>
Bonus points if you have&hellip;.
<ul>
<li>Cash handling experience</li>
<li>Previous financial institution experience</li>
</ul>
About us: 
We&rsquo;ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at jobs.desertfinancial.com.

We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For additional information about our organization, careers, and benefits visit: http://jobs.desertfinancial.com</div>

Bilingual Universal Tellers & Relationship Bankers (Phoenix Market)

<div>Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust through member transactions, handling cash responsibly, and engaging in basic consultative conversations to identify member needs. Tellers exemplify Desert Financial&rsquo;s dedication to outstanding service by performing every transaction with precision, adhering to operational and compliance standards, and providing courteous, solutions-oriented support to every member. As key members of the branch team, they build foundational knowledge of credit union products and services while developing the skills to support members&rsquo; financial wellbeing, promote self-service adoption, and maintain a welcoming, inclusive branch environment.

What you will do here:

Build trusted member relationships by welcoming members to the branch, managing lobby traffic and appointment scheduling, and providing courteous, professional, and solutions-oriented support that fosters long-term trust.

Deliver accurate, compliant, and professional service by processing member transactions such as deposits, withdrawals, check payments, and account servicing with precision and care. Uphold operational standards, follow compliance policies, take ownership of issue resolution, and act promptly on potential fraud or security concerns.

Engage members in consultative conversations to identify member financial needs, provide basic financial guidance, and submit qualified referrals that support member financial wellbeing and deepen relationships.

Use and promote digital tools and CRM systems to accurately complete transactions, maintain data integrity, and assist members in adopting self-service options for convenience and engagement.

Pursue continuous learning and development by participating in coaching, feedback sessions, and cross-training opportunities to enhance personal performance and support branch goals.

Other duties as assigned.
What you will need:

High School Diploma or GED required.

1+ years of experience in Sales and Service required.

Previous experience with cash handling preferred.

Previous financial institution experience preferred.

Demonstrates a high level of accuracy and focus in processing transactions, maintaining records, and adhering to procedures; recognizes and resolves discrepancies proactively required.

Displays genuine care, patience, and professionalism in every interaction; recognizes member emotions and responds appropriately to build trust and strengthen relationships required.

Adapts quickly to evolving processes, technologies, and priorities while maintaining a positive and solutions-focused mindset in a fast-paced, dynamic environment required.

Communicates clearly and confidently; actively listens to understand member needs and convey information accurately required.

Contributes positively to branch goals through teamwork, communication, and shared accountability; supports peers and fosters a cooperative, inclusive environment required.

Demonstrates comfort with technology and eagerness to learn new systems or tools; embraces ongoing feedback and professional growth opportunities required.

Notary &ndash; State Certification within 30 days preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.</div>

Part Time Teller - Ahwatukee

Join Desert Financial Credit Union and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Desert Financial Credit Union

About Company

VP Strategy & Marketing Communication-ST

Bilingual Universal Tellers & Relationship Bankers (Phoenix Market)

Part Time Teller - Ahwatukee