Qureos Mentor

Deutsche Bahn

<div>
 Railways for the world of tomorrow.
 <br/>
 <br/>
 Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.
 <br/>
 <br/>
 Reporting to the Head of IT, the Manager IT is responsible for building, running, and continuously improving the IT operations pillar of a greenfield high-speed railway organization in Egypt. This is a foundational role where you will shape how IT operations is structured and run, with full ownership over infrastructure, platforms, networks, and service delivery. The role is focused on operational excellence and execution, turning agreed standards and architectural direction into reliable, secure, day-to-day IT operations. You are successful when IT services are stable and secure, the team operates with clarity and ownership, and cybersecurity standards are embedded into how the organization works from day one. You will set the IT security standards for the department, define how they are implemented, and ensure they are upheld as the organization grows.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build the IT operations function from the ground up, establishing processes, tooling, service standards, and team structures in a fast-growing greenfield environment.
  </li>
  <li>
   Ensure reliable and secure operation of all core IT platforms including identity, collaboration, endpoint, cloud, and network services, with clear service levels and continuity plans in place.
  </li>
  <li>
   Set and own the organization's IT cybersecurity posture, defining and enforcing security policies, hardening standards, and patching compliance across all IT domains.
  </li>
  <li>
   Lead IT security incident response from detection through containment and resolution, ensuring findings feed back into prevention and stronger standards.
  </li>
  <li>
   Oversee IT service delivery and the Service Desk function, ensuring end users are well supported and ITIL processes are fit for purpose as the organization scales.
  </li>
  <li>
   Maintain a secure and well-performing network and infrastructure environment, balancing accessibility with strong access controls and proactive monitoring.
  </li>
  <li>
   Recruit, develop, and grow a multidisciplinary IT operations team, building capability and ownership at every level as headcount increases across hiring waves.
  </li>
  <li>
   Manage vendor relationships and contracts for managed services, software, and licensing, keeping delivery and spend accountable.
  </li>
  <li>
   Ensure governance practices are upheld across IT operations including access reviews, change management, and audit readiness.
  </li>
  <li>
   Track and report on operational and security KPIs, using data to communicate risk and performance clearly to the Head of IT and broader stakeholders.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in IT, Computer Science, or a related field; a focus on cybersecurity or infrastructure is a plus.
  </li>
  <li>
   4-6 years of experience in IT operations or infrastructure, with exposure to cybersecurity responsibilities and readiness to take on team leadership.
  </li>
  <li>
   Proven ability to build and structure IT operations in a scaling or greenfield environment, comfortable with ambiguity and able to establish order without everything being defined upfront.
  </li>
  <li>
   Hands-on experience with Microsoft 365, Azure AD/Entra, Intune/MDM, and Windows client/server environments.
  </li>
  <li>
   Solid networking fundamentals with the confidence to make decisions on routing, firewalls, VPN, and access controls.
  </li>
  <li>
   Practical cybersecurity skills across hardening, patch and vulnerability management, endpoint protection, and access control, with the confidence to set standards others will follow.
  </li>
  <li>
   A security-by-default mindset, embedding security into how things are built and run from the start.
  </li>
  <li>
   People-oriented and a natural coach, creating clarity, delegating well, and investing in the growth of those around you.
  </li>
  <li>
   Relevant certifications are a plus, particularly ITIL 4 Foundation, ISO/IEC 27001, CompTIA Security+, and Microsoft AZ-104 or CCNA.
  </li>
  <li>
   Arabic required; strong professional English essential.
  </li>
 </ul>
</div>


Manager IT (f/m/d)

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div><p>
The Trainer Train Driver, Wagon Examiner &amp; Simulator is responsible for designing, delivering, and assessing training programs for train drivers, wagon examiners, and other operational staff involved in train operations and safety-critical activities. This includes classroom instruction, on-the-job training (OJT), simulator-based exercises, assessments, and certification processes.</p></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Develop and deliver training programs for train attendants, ensuring their proficiency in providing exceptional service to passengers.</li><li>
Create training materials, including presentations, handouts, and job aids, to support the learning process.</li><li>
Conduct training sessions, both in classroom and on-the-job settings, to educate train attendants on safety procedures, customer service, emergency protocols, and company policies.</li><li>
Assess train drivers performance through observations, simulations, and assessments, providing feedback and coaching for continuous improvement.</li><li>
Collaborate with subject matter experts and stakeholders to ensure training content is accurate, up-to-date, and aligned with operational standards.</li><li>
Stay updated on industry trends, best practices, and regulatory requirements to incorporate into training programs.</li><li>
Support the development and implementation of operational systems and processes to enhance efficiency and effectiveness.</li><li>
Assist in the evaluation and selection of training tools, technologies, and resources to enhance the learning experience.</li><li>
Foster a positive learning environment that encourages employee engagement, motivation, and professional growth.</li><li>
Maintain training records, documentation, and reports to track attendance, progress, and training outcomes.</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor's degree/MBA in a relevant field (e.g., Education, Hospitality, Transportation).</li><li>
Minimum 3 years of experience in training and development, and at least 5 years experience as train driver.</li><li>
Proven knowledge of all aspects of compliance related to train attendant operations and regulations.</li><li>
Certification in adult training and development.</li><li>
Affinity with train attendant responsibilities and the passenger railway industry is a plus.</li><li>
Possess knowledge about train operations, customer service standards, safety protocols, and emergency procedures.</li><li>
Licence as train driver / Light Rail operator etc</li></ul><p></p><div><b><br>
Competencies:</b></div><ul><li>
Experience in developing, implementing, updating, and monitoring operational systems to improve efficiency and effectiveness.</li><li>
Good understanding of passenger railway business operations or equivalent industry knowledge to analyze and provide recommendations.</li><li>
Ability to thrive in a fast-paced, start-up environment, adapting quickly to changing priorities and managing multiple projects.</li><li>
Ability to work under pressure and meet challenging deadlines, ensuring timely delivery of analysis and recommendations.</li><li>
Solution-oriented mindset, actively seeking opportunities for process improvements and operational efficiency.</li><li>
Strong client orientation and a quick response attitude, providing exceptional service to internal and external stakeholders.</li><li>
Willingness to learn and incorporate company standards and procedures into training analysis and recommendations.</li><li>
Strong interpersonal skills, collaborating effectively with individuals at all levels of the organization as a team player.</li><li>
Ability to work with a diverse workforce in intercultural environments, promoting inclusivity and cultural sensitivity.</li><li>
Proficiency in MS Office (Teams, Outlook, Excel, Word, etc.) and relevant IT systems, utilizing technology for data analysis and reporting.</li><li>
Fluent in written and spoken English, facilitating effective communication.</li><li>
Fluent in Arabic, enabling seamless communication with Arabic-speaking individuals.</li></ul></div></div>

Trainer Train Driver, Waggon Examiner; Simulator (f/m/d)

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div><div>
The Trainer Station Staff is responsible for designing, delivering, and evaluating training programs for all station personnel, including station masters, controllers, ticketing agents, customer service representatives, and assistants. This role ensures that station staff are fully equipped with the knowledge, skills, and competencies necessary to operate safely, deliver exceptional customer service, adhere to operational standards, and respond effectively to both routine and emergency situations.</div></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Develop and deliver training programs for train attendants, ensuring their proficiency in providing exceptional service to passengers.</li><li>
Create training materials, including presentations, handouts, and job aids, to support the learning process.</li><li>
Conduct training sessions, both in classroom and on-the-job settings, to educate train attendants on safety procedures, customer service, emergency protocols, and company policies.</li><li>
Assess stations staff performance through observations, simulations, and assessments, providing feedback and coaching for continuous improvement.</li><li>
Collaborate with subject matter experts and stakeholders to ensure training content is accurate, up-to-date, and aligned with operational standards.</li><li>
Stay updated on industry trends, best practices, and regulatory requirements to incorporate into training programs.</li><li>
Support the development and implementation of operational systems and processes to enhance efficiency and effectiveness.</li><li>
Assist in the evaluation and selection of training tools, technologies, and resources to enhance the learning experience.</li><li>
Foster a positive learning environment that encourages employee engagement, motivation, and professional growth.</li><li>
Maintain training records, documentation, and reports to track attendance, progress, and training outcomes.</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor's degree/MBA in a relevant field (e.g., Education, Hospitality, Transportation).</li><li>
Minimum 3 years of experience in training and development, preferably in the transportation industry or a related field.</li><li>
Proven knowledge of all aspects of compliance related to train attendant operations and regulations.</li><li>
Certification in adult training and development.</li><li>
Affinity with train attendant responsibilities and the passenger railway industry is a plus.</li><li>
Possess knowledge about train operations, customer service standards, safety protocols, and emergency procedures.</li></ul><p></p><div><b><br>
Competencies:</b></div><br>
<p></p><ul><li>
Experience in developing, implementing, updating, and monitoring operational systems to improve efficiency and effectiveness.</li><li>
Good understanding of passenger railway business operations or equivalent industry knowledge to analyse and provide recommendations.</li><li>
Ability to thrive in a fast-paced, start-up environment, adapting quickly to changing priorities and managing multiple projects.</li><li>
Ability to work under pressure and meet challenging deadlines, ensuring timely delivery of analysis and recommendations.</li><li>
Solution-oriented mindset, actively seeking opportunities for process improvements and operational efficiency.</li><li>
Strong client orientation and a quick response attitude, providing exceptional service to internal and external stakeholders.</li><li>
Willingness to learn and incorporate company standards and procedures into training analysis and recommendations.</li><li>
Strong interpersonal skills, collaborating effectively with individuals at all levels of the organization as a team player.</li><li>
Ability to work with a diverse workforce in intercultural environments, promoting inclusivity and cultural sensitivity.</li><li>
Proficiency in MS Office (Teams, Outlook, Excel, Word, etc.) and relevant IT systems, utilizing technology for data analysis and reporting.</li><li>
Fluent in written and spoken English, facilitating effective communication.</li><li>
Fluent in Arabic, enabling seamless communication with Arabic-speaking individuals.</li></ul></div></div><p></p>

Trainer Station Staff (f/m/d)

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div><div>
The Trainer Train Attendant (TA) is responsible for designing, delivering, and evaluating training programs for on-board service staff, ensuring they possess the necessary knowledge, skills, and competencies to deliver excellent customer service, maintain safety and security standards, and provide high-quality passenger care on high-speed trains.</div></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Develop and deliver training programs for train attendants, ensuring their proficiency in providing exceptional service to passengers.</li><li>
Create training materials, including presentations, handouts, and job aids, to support the learning process.</li><li>
Conduct training sessions, both in classroom and on-the-job settings, to educate train attendants on safety procedures, customer service, emergency protocols, and company policies.</li><li>
Assess train attendant performance through observations, simulations, and assessments, providing feedback and coaching for continuous improvement.</li><li>
Collaborate with subject matter experts and stakeholders to ensure training content is accurate, up-to-date, and aligned with operational standards.</li><li>
Stay updated on industry trends, best practices, and regulatory requirements to incorporate into training programs.</li><li>
Support the development and implementation of operational systems and processes to enhance efficiency and effectiveness.</li><li>
Assist in the evaluation and selection of training tools, technologies, and resources to enhance the learning experience.</li><li>
Foster a positive learning environment that encourages employee engagement, motivation, and professional growth.</li><li>
Maintain training records, documentation, and reports to track attendance, progress, and training outcomes.</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor's degree/MBA in a relevant field (e.g., Education, Hospitality, Transportation).</li><li>
Minimum 3 years of experience in training and development, preferably in the transportation industry or a related field.</li><li>
Proven knowledge of all aspects of compliance related to train attendant operations and regulations.</li><li>
Certification in adult training and development.</li><li>
Affinity with train attendant responsibilities and the passenger railway industry is a plus.</li><li>
Possess knowledge about train operations, customer service standards, safety protocols, and emergency procedures.</li></ul><p></p><div><b><br>
Competencies:</b></div><br>
<p></p><ul><li>
Experience in developing, implementing, updating, and monitoring operational systems to improve efficiency and effectiveness.</li><li>
Good understanding of passenger railway business operations or equivalent industry knowledge to analyze and provide recommendations.</li><li>
Ability to thrive in a fast-paced, start-up environment, adapting quickly to changing priorities and managing multiple projects.</li><li>
Ability to work under pressure and meet challenging deadlines, ensuring timely delivery of analysis and recommendations.</li><li>
Solution-oriented mindset, actively seeking opportunities for process improvements and operational efficiency.</li><li>
Strong client orientation and a quick response attitude, providing exceptional service to internal and external stakeholders.</li><li>
Willingness to learn and incorporate company standards and procedures into training analysis and recommendations.</li><li>
Strong interpersonal skills, collaborating effectively with individuals at all levels of the organization as a team player.</li><li>
Ability to work with a diverse workforce in intercultural environments, promoting inclusivity and cultural sensitivity.</li><li>
Proficiency in MS Office (Teams, Outlook, Excel, Word, etc.) and relevant IT systems, utilizing technology for data analysis and reporting.</li><li>
Fluent in written and spoken English, facilitating effective communication.</li><li>
Fluent in Arabic, enabling seamless communication with Arabic-speaking individuals.</li></ul></div></div>

Trainer Train Attendant (TA) (f/m/d)

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div><p>
The Train Driver Supervisor - Freight Operations is responsible for leading, coordinating, and managing the performance of freight train drivers, ensuring that all freight movements are executed safely, efficiently, and in compliance with regulatory, technical, and company standards. The role oversees daily driver deployment, safety compliance, competency management, and performance monitoring for freight services, including heavy haul, intermodal, and logistics operations. It plays a crucial role in ensuring on-time freight delivery, optimal asset utilization, and operational excellence across the network</p></div><p></p><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Ensure the continued readiness of qualified train drivers.</li><li>
Control and coordinate all tasks within the area of responsibility, maintaining efficient working relationships and meeting specified deadlines.</li><li>
Ensure adherence to relevant KPIs (health, safety, quality).</li><li>
Lead and supervise the train drivers.</li><li>
Identify individual training needs and arrange necessary training in collaboration with the training department.</li><li>
Ensure compliance with occupational health and safety regulations.</li><li>
Implement monitoring procedures in accordance with the Safety Management System (SMS) and competence management.</li><li>
Analyze personnel-related causes of delays in train and shunting operations.</li><li>
Investigate and determine the causes of disturbances or dangerous events.</li><li>
Ensure traffic medical fitness assessment according to competence management.</li><li>
Implement health management and health promotion initiatives.</li><li>
Apply organizational and management systems.</li><li>
Prepare the team's vacation planning and approve vacation requests for team members.</li><li>
Initiate and execute personnel decisions such as commendations, admonitions, and written warnings.</li><li>
Assume the role of Incident Officer as per the Emergency Management procedures.</li><li>
Conduct regular performance assessments of team members.</li><li>
Report operational risks.</li></ul><p></p><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Good interpersonal and leadership skills are required.</li><li>
High school diploma or equivalent is required.</li><li>
Possession of a valid train driver's license.</li><li>
Minimum 6 years of work experience preferably in rail industry.</li></ul><p></p><div><b><br>
Competencies:</b></div><br>
<p></p><ul><li>
Experience in development, implementation, updating, and monitoring train driver systems would be an asset.</li><li>
Proven time management &amp; organizational skills.</li><li>
Good understanding of the business of a passenger railway operation and maintenance company, or equivalent.</li><li>
Strong ability to work under pressure and meet challenging deadlines.</li><li>
Strong commitment to safety.</li><li>
Strong interpersonal skills and ability to interact at all levels of the organization, being a team player.</li><li>
Ability to work with a diverse workforce in intercultural environments.</li><li>
Proficiency in MS Office (Teams, Outlook, Excel, Word, etc.) and train driver IT systems.</li><li>
Fluent in English, both written and spoken.</li><li>
Fluent in Arabic.</li></ul></div></div>

Train Driver Supervisor (Freight) (f/m/d)

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div></div><div><div><br>
The Station Master is responsible for the safe, efficient, and customer-focused operation of an individual station within the high-speed rail network. This includes overseeing daily station activities, coordinating train operations, ensuring compliance with safety and service standards, managing passenger flow, and leading frontline staff to deliver excellent customer service.</div></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Conduct regular checks to ensure all station equipment is functioning properly and in good working order.</li><li>
Supervise and coordinate the station staff, including ticket office personnel, platform staff, and other station personnel.</li><li>
Monitor and enforce compliance with safety regulations, emergency procedures, and operational protocols.</li><li>
Oversee the cleanliness and maintenance of the station premises, including platforms, waiting areas, and facilities.</li><li>
Coordinate with relevant departments and stakeholders to provide timely and accurate information to passengers, addressing delays, disruptions, and other inquiries.</li><li>
Provide effective communication and information to internal and external parties in an efficient and timely manner.</li><li>
Manage and respond to emergencies, ensuring the safety and orderly evacuation of passengers when necessary.</li><li>
Monitor ongoing maintenance work in the station, ensuring minimal disruption to passenger services.</li><li>
Record and report any incidents, irregularities, or customer feedback in the station logbook and follow up on necessary actions.</li><li>
Provide assistance and support to passengers with special needs, ensuring their comfort and safety.</li><li>
Oversee cash management processes, including cash collection, reconciliation, and security procedures.</li><li>
Report all faults according to the fault reporting procedure in a timely manner.</li><li>
Deliver essential messages to passengers via audio or visual means in a timely and proactive manner to avoid confusion and frustration</li><li>
Prepare incident/accident reports and inform relevant authorities and managers.</li><li>
Maintain the Station Logbook with details of all issues and incidents.</li><li>
Meet and greet customers, providing a high level of customer service.</li><li>
Collaborate with the senior station management team to implement improvements and optimize station operations.</li><li>
Assist the emergency response team as required during crisis situations.</li><li>
Perform any other duties assigned by the senior station supervisor or station manager to ensure efficient station operations.</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree in a relevant field (e.g., Business Administration, Transportation Management) or MBA</li><li>
Minimum 5 years of experience in station management, railway operations, or a related field</li><li>
Proven knowledge of all aspects of Compliance related to station operations, safety regulations, and passenger services</li><li>
Certification or training in station management or railway operations is preferred</li><li>
Affinity with effective leadership, team management, and problem-solving skills</li><li>
Knowledge about railway operations, station processes, scheduling, staff management, and safety protocols.</li></ul><p></p><p><b><br>
Competencies:</b></p><br>
<p></p><ul><li>
Good understanding of the business of a passenger railway operation and maintenance company, including operational challenges and customer service requirements.</li><li>
Ability to perform effectively under pressure, meet challenging deadlines, and make quick decisions to ensure smooth station operations.</li><li>
Solution-oriented mindset to identify and address issues promptly, while maintaining a high level of service.</li><li>
Strong client orientation and a quick response attitude to meet passenger needs and expectations.</li><li>
Willingness to learn and adapt to the specific standards and procedures of the railway company.</li><li>
Strong interpersonal skills to interact effectively with a diverse workforce, passengers, and stakeholders.</li><li>
Ability to work collaboratively in a team and foster a positive work environment.</li><li>
Proficiency in MS Office applications (Teams, Outlook, Excel, Word, etc.) and familiarity with relevant IT systems used in railway station operations.</li><li>
Fluent in written and spoken English and Arabic to communicate with passengers and colleagues effectively.</li></ul></div></div><p></p>

Station Master (f/m/d)

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div><div>
The Senior Expert &amp; Chief Trainer - Operations is a strategic role responsible for defining, leading, and delivering the complete operational training and competence development strategy for the high-speed rail network. This includes designing and implementing training programs for all key operational roles, such as train drivers, OCC staff, station personnel, train attendants, and maintenance support staff, ensuring they meet the highest international standards of safety, performance, reliability, and customer service.</div></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Imparting the necessary knowledge for the safe performance of train operations in compliance with the applicable legal and service standards</li><li>
Developing of curricula and training programs</li><li>
Monitor and conduct theoretical and practical training and continuing education for train drivers, train conductors, train attendants, shunters and wagon examiners</li><li>
Carrying out theoretical and practical training and advanced training measures for employees in other areas</li><li>
Use of available technical aids (practical instruction on the vehicle, computer-based trainings (CBT), driving simulator)</li><li>
Implementation of the latest scientific findings for the execution of lessons</li><li>
Preparation of teaching materials and documents for the participants</li><li>
Execution of the success control</li><li>
Support of the examiners</li><li>
Guidance of the traction vehicle instructors and operational trainers</li><li>
Supporting for risk assessments if required</li><li>
Developing of countermeasures to minimize operational risks and measures to increase the operational quality</li><li>
Developing descriptions of SOPs and support in developtement and update of operational rules.</li><li>
Checking of compliance of the defined and described of relevant operation rules, procedures and instructions</li><li>
Participation in necessary trainings / seminars</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor's degree/MBA in a relevant field, such as Operations Management or a related discipline.</li><li>
Minimum 8 years of experience in operations training or a related field.</li><li>
Proven knowledge of all aspects of compliance, ensuring adherence to regulations and industry standards.</li><li>
Adult education.</li><li>
Certification in Training and Development or a relevant area is preferred, showing specialized expertise.</li><li>
Affinity with the transportation industry, particularly in passenger railway operations, would be a plus, demonstrating familiarity with industry practices and challenges.</li><li>
Knowledge about training methodologies, instructional design, and evaluation techniques.</li></ul><p></p><div><b><br>
Competencies:</b></div><br>
<p></p><ul><li>
Understanding ofexisting operational processes Experience in the development, implementation, updating, and monitoring of training systems would be an asset, contributing to the continuous improvement of training programs.</li><li>
Proven time management and organizational skills to effectively plan, coordinate, and deliver training sessions.</li><li>
Excellent presentation skills to engage and motivate trainees, delivering information clearly and effectively.</li><li>
Good understanding of the business operations of a passenger railway operation and maintenance company, or equivalent industry knowledge, enabling effective training delivery.</li><li>
Ability to perform effectively in a fast-paced, start-up environment, adapting quickly to changing training needs and priorities.</li><li>
Strong ability to work under pressure and meet challenging deadlines, ensuring timely completion of training programs.</li><li>
Solution-oriented mindset, actively seeking innovative approaches to training design and delivery.</li><li>
Strong client orientation and a quick response attitude, providing excellent service to internal and external stakeholders.</li><li>
Willingness to learn and adhere to DB standards, incorporating them into training materials and processes.</li><li>
Strong interpersonal skills, able to interact at all levels of the organization, and a team player, collaborating effectively with colleagues.</li><li>
Ability to work with a diverse workforce in intercultural environments, fostering inclusivity and cultural sensitivity.</li><li>
Proficient in MS Office (Teams, Outlook, Excel, Word, etc.) and relevant IT systems, leveraging technology for effective training delivery.</li><li>
Fluent in written and spoken English, facilitating clear communication.</li><li>
Fluent in Arabic, enabling effective training delivery to Arabic-speaking participants.</li></ul></div></div>

Senior Expert & Chief Trainer Operations (f/m/d)

Join Deutsche Bahn and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.