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DEVJI AURUM GOLD AND DIAMOND FACTORY WLL

<ul><li>Assist goldsmiths, polishers, setters, and production staff with daily manufacturing activities</li><li>Prepare workstations, tools, and materials before the start of each shift</li><li>Support movement of materials and semi-finished/finished goods between departments</li><li>Assist in packing, labeling, and dispatch preparation</li><li>Ensure smooth workflow by providing timely support to the production team</li><li>Maintain cleanliness and orderliness of the factory floor and work areas</li><li>Store materials properly as per security procedures</li><li>Assist during stock verification and inventory checks</li><li>Assist in loading/unloading supplies and materials</li><li>Help supervisors during audits, inspections, and production planning activities</li><li>Perform additional duties assigned by the Production Supervisor/Manager</li></ul>Skills &amp; Competencies<ul><li>Basic knowledge of factory/production environment</li><li>Good organizational and time management skills</li><li>Attention to detail and accuracy</li><li>Ability to follow instructions and standard procedures</li><li>Honest and trustworthy (handling high-value materials)</li><li>Good teamwork and communication</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you locally available in Bahrain?</li></ul>

FACTORY FLOOR ASSISTANT

Job PurposeThe CRM Specialist is responsible for managing the brand&rsquo;s customer database to drive loyalty, retention and sales growth. You will leverage data insights to create personalized &quot;white-glove&quot; experiences for high-net-worth individuals (HNWIs), ensuring that every client interaction reflects the heritage and excellence of Devji Aurum.Key Responsibilities&middot; Database Management: Oversee the integrity and cleanliness of the CRM system (e.g. proprietary retail system). Ensure accurate entry of client profiles, purchase history and preferences.&middot; Customer Segmentation: Categorize clients based on purchasing behavior (RFM analysis), preferences (Gold, Diamonds etc.) and lifecycle stage to enable targeted marketing campaigns.&middot; Loyalty &amp; Retention: Develop and execute VIP loyalty programs, ensuring top-tier clients receive exclusive previews, birthday/anniversary acknowledgments and private viewing invitations.&middot; Campaign Execution: Collaborate with the Marketing team to deploy personalized email, SMS and WhatsApp marketing campaigns that drive footfall to showrooms.&middot; Sales Enablement: Provide sales associates with actionable clientele insights notifying them when a regular client is due for a visit or when a new piece matches a client's specific taste.&middot; Analytics &amp; Reporting: Track and report on CRM KPIs, including customer acquisition cost (CAC), retention rates and the ROI of specific marketing activations.&middot; Cross-Functional Collaboration: Act as the bridge between the IT department (for technical system updates) and the boutique managers (for on-the-ground data collection).Requirements &amp; Qualifications<ul><li>Experience: 3&ndash;5 years in a CRM or Database Marketing role, preferably within the Luxury Retail, Jewelry or Hospitality sectors.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Business Administration or Information Technology.</li><li>Technical Skills: Proficiency in CRM software (Salesforce, Microsoft Dynamics, or similar).</li><li>Advanced Excel skills (Pivot tables, VLOOKUPs) for data analysis.</li><li>Experience with marketing automation tools.</li><li>Soft Skills: Exceptional attention to detail (essential for handling high-value client data).</li><li>An understanding of the luxury &quot;customer journey.&quot;</li><li>Strong communication skills in English (Arabic is a significant advantage)</li></ul>Job Type: Full-time

CRM SPECIALIST - BAHRAINIS ONLY

Join DEVJI AURUM GOLD AND DIAMOND FACTORY WLL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DEVJI AURUM GOLD AND DIAMOND FACTORY WLL

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FACTORY FLOOR ASSISTANT

CRM SPECIALIST - BAHRAINIS ONLY