Urwah Admin

DHL Express

<div>
 
 Location:
 
 
 
 East Cairo (e.g., Nasr City, Heliopolis, New Cairo, Rehab, Madinaty, Sheraton, El Nozha, 10th of Ramadan)
 
 
 
 Role Purpose:
 
 
 
 Achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value-added services.
 
 
 Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.
 
 
 
 Key Activities:
 
 
 
 
 <ul>
 <li>
 Represent DHL professionally and respond to customer needs in a courteous manner.
 </li>
 <li>
 Build and maintain strong relationships with customers.
 </li>
 <li>
 Work proactively to support teamwork, shuttle operations, and overall performance.
 </li>
 <li>
 Deliver fast and professional service, recognizing the urgent nature of express shipments.
 </li>
 <li>
 Follow DHL procedures, ISO standards, and safe working practices.
 </li>
 <li>
 Maintain solid knowledge of DHL network, products, and services to provide accurate information.
 </li>
 <li>
 Report recurring issues promptly for corrective action.
 </li>
 <li>
 Accurately process shipments and ensure correct data entry for flawless airwaybills.
 </li>
 <li>
 Promote and sell DHL&rsquo;s value-added services and contribute to the Sales Lead program.
 </li>
 <li>
 Suggest improvements to processes, systems, and services to enhance customer experience.
 </li>
 <li>
 Work both independently and with the team to achieve goals and foster team spirit.
 </li>
 <li>
 Ensure shipments, documents, and invoices are completed and recorded by end of shift.
 </li>
 <li>
 Manage supplies, track cash sales, and submit daily cash summaries to Accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 Ability to achieve sales targets and overcome challenges.
 </li>
 <li>
 Previous experience in retail sales preferred.
 </li>
 <li>
 Fluent in English and Arabic, with excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Skilled in building and sustaining strong customer relationships.
 </li>
 </ul>
</div>

Retail Sales Representative

<div>
 
 Location:
 
 
 
 West Cairo (Mohandessin, Dokki, Zamalek, Haram, Shiekh Zayed, 6th of October city, Downtown and others)
 
 
 
 Role Purpose:
 
 
 
 Achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value-added services.
 
 
 Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.
 
 
 
 Key Activities:
 
 
 
 
 <ul>
 <li>
 Represent DHL professionally and respond to customer needs in a courteous manner.
 </li>
 <li>
 Build and maintain strong relationships with customers.
 </li>
 <li>
 Work proactively to support teamwork, shuttle operations, and overall performance.
 </li>
 <li>
 Deliver fast and professional service, recognizing the urgent nature of express shipments.
 </li>
 <li>
 Follow DHL procedures, ISO standards, and safe working practices.
 </li>
 <li>
 Maintain solid knowledge of DHL network, products, and services to provide accurate information.
 </li>
 <li>
 Report recurring issues promptly for corrective action.
 </li>
 <li>
 Accurately process shipments and ensure correct data entry for flawless airwaybills.
 </li>
 <li>
 Promote and sell DHL&rsquo;s value-added services and contribute to the Sales Lead program.
 </li>
 <li>
 Suggest improvements to processes, systems, and services to enhance customer experience.
 </li>
 <li>
 Work both independently and with the team to achieve goals and foster team spirit.
 </li>
 <li>
 Ensure shipments, documents, and invoices are completed and recorded by end of shift.
 </li>
 <li>
 Manage supplies, track cash sales, and submit daily cash summaries to Accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 Ability to achieve sales targets and overcome challenges.
 </li>
 <li>
 Previous experience in retail sales preferred.
 </li>
 <li>
 Fluent in English and Arabic, with excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Skilled in building and sustaining strong customer relationships.
 </li>
 </ul>
</div>

Join DHL Express and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DHL Express

About Company

Retail Sales Representative

Retail Sales Representative