Urwah Admin

DHL Express

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 What makes DHL great?
 
 Our People! We know each employee&rsquo;s individual contributions make us the #1 Delivery and Logistics Company in the world.
 
 
 
 
 Distinguished as No. 1 World&rsquo;s Best Workplace&trade; by Great Place to Work and Fortune Magazine
 
 
 
 
 DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment &ndash; to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
 
 
 
 Start YOUR career with DHL today&hellip;
 
 
 
 We have an immediate career opportunity for a qualified
 
 Customs Brokerage Supervisor
 
 . The Supervisor verifies tariffs, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations. The supervisor examines various documents including invoices, bills of lading, and shipping statements. The supervisor ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. The supervisor may contact customs officials to obtain release of incoming freight and resolve delays.
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Manages and coordinates customs clearance activities in the customs house brokerage or gateway environment in an, efficient and cost-effective manner
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 <li>
 Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities
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 Establishes, monitors, and revises policies, procedures and service standards for customs clearance operations
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 Ensures all policies and procedures are consistently administered
 </li>
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 Responsible for meeting key performance indicators targets for a given product
 </li>
 <li>
 Supervises a staff of approximately 30 with two direct reports. This person will be responsible for hiring, coaching, training, and developing subordinate staff
 </li>
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 Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
 
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications:
 
 
 
 
 <ul>
 <li>
 U.S. Customs Broker License preferred.
 </li>
 <li>
 Complete understanding and wide application of principles, theories, and concepts in function or business area
 </li>
 <li>
 An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
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 Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
 </li>
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 Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
 </li>
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 Typically requires BS/BA and 3-5 years&rsquo; experience in related field, including at least one year of supervisory experience
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 Professional certification required in some areas
 
 
 
 </li>
 </ul>
 
 Employee Benefits &amp; Incentives
 
 
 
 DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
 
 
 
 <ul>
 <li>
 Competitive Pay
 </li>
 <li>
 Bonus/Incentive Programs
 </li>
 <li>
 Retirement Savings &ndash; 401K with company match
 </li>
 <li>
 Medical, Dental, Vision, well-being programs
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 Generous Paid Time Off &ndash; Starting at 4 Weeks (PT/FT)
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 <li>
 Paid Leave
 </li>
 <li>
 Employee Discount Program
 </li>
 <li>
 Employee Assistance &amp; Work Life Program
 </li>
 <li>
 Outstanding training opportunities
 
 
 
 </li>
 </ul>
 
 DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
 
 
 
 
 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
 
</div>

Supervisor, Gateway Clearance

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 Would you like to become part of the world's most international company in the world?
 
 
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.
 
 
 Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
 
 
 Your Tasks:
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers.
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
 </li>
 <li>
 Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
 </li>
 <li>
 Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
 </li>
 <li>
 Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 Your Profile:
 
 
 
 <ul>
 <li>
 Proven ability to work under pressure in a fast paced, time sensitive environment.
 </li>
 <li>
 Sound educational background with knowledge of the Service Industry, an added advantage.
 </li>
 <li>
 Good oral and written communication skills.
 </li>
 <li>
 Tolerance for stress in a fast-paced working environment.
 </li>
 <li>
 Able to work on a flexible schedule.
 </li>
 <li>
 Adheres to policies and procedures.
 </li>
 <li>
 Possesses good relationship building and interpersonal skills.
 </li>
 <li>
 Ability to effectively contribute as a team member as part of a busy team.
 
 
 
 </li>
 </ul>
 Our Offer:
 
 
 
 <ul>
 <li>
 Strong career support in an international environment
 </li>
 <li>
 Great culture and colleagues
 </li>
 <li>
 Multifarious benefit program
 
 
 
 </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 
 
 We look forward to receiving your application!
</div>

Service Point Advisor

<div>
 
 Location:
 
 
 
 West Cairo (Mohandessin, Dokki, Zamalek, Haram, Shiekh Zayed, 6th of October city, Downtown and others)
 
 
 
 Role Purpose:
 
 
 
 Achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value-added services.
 
 
 Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.
 
 
 
 Key Activities:
 
 
 
 
 <ul>
 <li>
 Represent DHL professionally and respond to customer needs in a courteous manner.
 </li>
 <li>
 Build and maintain strong relationships with customers.
 </li>
 <li>
 Work proactively to support teamwork, shuttle operations, and overall performance.
 </li>
 <li>
 Deliver fast and professional service, recognizing the urgent nature of express shipments.
 </li>
 <li>
 Follow DHL procedures, ISO standards, and safe working practices.
 </li>
 <li>
 Maintain solid knowledge of DHL network, products, and services to provide accurate information.
 </li>
 <li>
 Report recurring issues promptly for corrective action.
 </li>
 <li>
 Accurately process shipments and ensure correct data entry for flawless airwaybills.
 </li>
 <li>
 Promote and sell DHL&rsquo;s value-added services and contribute to the Sales Lead program.
 </li>
 <li>
 Suggest improvements to processes, systems, and services to enhance customer experience.
 </li>
 <li>
 Work both independently and with the team to achieve goals and foster team spirit.
 </li>
 <li>
 Ensure shipments, documents, and invoices are completed and recorded by end of shift.
 </li>
 <li>
 Manage supplies, track cash sales, and submit daily cash summaries to Accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 Ability to achieve sales targets and overcome challenges.
 </li>
 <li>
 Previous experience in retail sales preferred.
 </li>
 <li>
 Fluent in English and Arabic, with excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Skilled in building and sustaining strong customer relationships.
 </li>
 </ul>
</div>

Retail Sales Representative

Join DHL Express and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DHL Express

About Company

Supervisor, Gateway Clearance

Service Point Advisor

Retail Sales Representative