Qureos Mentor

Diamond Executives Inc

Our Ontario-based team is seeking a professional Manager Trainee to support our customer service and sales initiative for a new brand partner. This role involves delivering high-quality customer service, facilitating access to premium telecommunications solutions, and contributing to customer acquisition and retention. Ideal candidates demonstrate strong communication skills, a disciplined work ethic, and a commitment to performance excellence.As a Manager Trainee, you&rsquo;ll receive hands-on training to develop expertise in consultative sales and client support. In this customer-facing role, you&rsquo;ll engage directly with individuals and businesses to promote quality telecommunications solutions, assist with product selection, and ensure a seamless onboarding experience. The Manager Trainee serves as a key point of contact&mdash;selling, supporting, and resolving inquiries with professionalism and efficiency.Role Requirements for a Manager Trainee:<ul><li>Actively connect with customers in local communities to introduce and promote our client&rsquo;s products and services.</li><li>Present, promote and sell our client&rsquo;s products through clear, needs-based conversations.</li><li>Assist customers with account setup, ensuring a smooth enrollment experience and accurate service activation.</li><li>Deliver responsive post-sale support, helping clients navigate service plans and troubleshoot basic equipment issues.</li><li>Meet and exceed individual goals for new customer acquisition, account retention, and service satisfaction.</li><li>Follow all company protocols to ensure ethical, compliant, and high-quality sales practices.</li><li>Keep customer data and sales activity updated in the CRM system with precision and consistency.</li><li>Support team success by contributing to daily briefings, sharing insights, and maintaining a collaborative work environment.</li></ul>What's in it for Our Manager Trainees?<ul><li>Deliver essential telecommunications solutions to homes and businesses.</li><li>Grow into Senior Account Manager or leadership roles through a merit-based path.</li><li>Gain hands-on experience in sales, customer service, and account management.</li><li>Join a high-energy, supportive team with strong leadership.</li><li>Industry-leading commission packages with weekly payouts.</li></ul>Qualities That Set You Apart as a Manager Trainee:<ul><li>High School Diploma or GED required; Associate&rsquo;s or Bachelor&rsquo;s degree in Business, Communications, or a related field preferred.</li><li>Up to two years of experience in customer service, sales, or a public-facing role with proven problem-solving abilities.</li><li>Comfortable using tablet-based systems, CRM platforms, and new database software.</li><li>Strong organizational, time management, and communication skills with a proactive, solution-oriented mindset.</li><li>Patient, empathetic, and calm under pressure&mdash;driven to support customers and resolve issues effectively.</li><li>Dependable, team-oriented, and adaptable&mdash;able to work independently or collaboratively in a fast-paced environment.</li><li>Quick learner who embraces feedback and is eager to grow within a structured career path.</li><li>Passionate about delivering excellent customer experiences and building long-term client relationships.</li></ul>Job Type: Full-timePay: $54,000.00 - $68,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

Manager Trainee

Join Diamond Executives Inc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Diamond Executives Inc

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Manager Trainee