Qureos Mentor

DIBN Business Services

We are seeking a highly experienced and results-driven Team Leader to manage our travel and tourism team in the UAE. The ideal candidate will have a minimum of 5 years of experience within the UAE's vibrant tourism sector, a proven track record in team management, and a deep understanding of local attractions, tours, and travel logistics. This role involves leading, mentoring, and motivating a team of travel consultants to achieve sales targets and deliver exceptional customer experiences.Key Responsibilities:1. Team Management &amp; Leadership<ul><li>Lead, supervise, and mentor a team of travel consultants, ensuring high performance and productivity.</li><li>Conduct regular team meetings and one-on-one sessions to provide feedback, set goals, and address challenges.</li><li>Develop and implement strategies to motivate the team and foster a positive, collaborative work environment.</li><li>Handle complex customer queries and escalated issues, ensuring swift and effective resolution.</li></ul>2. Sales &amp; Operations<ul><li>Drive sales for a variety of travel products, including tours, excursions, visa services, and holiday packages.</li><li>Ensure all team members are knowledgeable about current market trends, new destinations, and product offerings.</li><li>Oversee the booking process, from initial inquiry to final confirmation, ensuring accuracy and efficiency.</li><li>Work closely with suppliers, airlines, and hoteliers to secure the best rates and services.</li></ul>3. Product Knowledge &amp; Training<ul><li>Maintain an in-depth understanding of the UAE's tourism landscape, including popular destinations, activities, and emerging trends.</li><li>Train new and existing team members on company products, sales techniques, and customer service standards.</li></ul>4. Client Relationship Management<ul><li>Cultivate strong relationships with key clients and corporate partners to drive repeat business and referrals.</li><li>Ensure the team provides top-notch customer service at every stage of the client journey.</li><li>Gather and analyze customer feedback to identify areas for improvement and enhance service quality.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 5 years of experience in the travel and tourism industry within the UAE.</li><li>Proven experience in a team leader or supervisory role.</li><li>Strong knowledge of UAE tourist destinations, visa regulations, and travel logistics.</li></ul>Job Type: Full-timePay: Up to AED8,000.00 per monthExperience:<ul><li>UAE Tourism : 4 years (Required)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>

Team Leader (Travel & Tourism)

Join DIBN Business Services and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DIBN Business Services

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Team Leader (Travel & Tourism)