Qureos Mentor

Digi-Key Electronics

<div>DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page .
______________________________________________________________________
<h1 class="jobSectionHeader">Position Overview:
</h1>As a Business Systems Analyst, you will be responsible for using knowledge of systems and business strategies to help maximize productivity and efficiency. Responsibilities will include analyzing systems and assisting with business administration activities for a variety of tools/applications. The primary responsibility for this role is to provide L2/L3 production support for DigiKey&rsquo;s fulfillment and warehouse systems, including Manhattan WMOS 2018, WCS (Knapp). This role combines hands-on operational support, incident resolution, technical troubleshooting, and continuous improvement, ensuring system stability while proactively reducing technical debt and improving performance. Tasks will include, but are not limited to, system analysis, configuration and setup of assigned applications and supplementary programs, maintenance of configuration for applications, and testing upgrades as needed.
 
 
Location: Thief River Falls, MN
 
 
5 days on site depending on business needs; working hours are dependent and spread across warehouse working hours &ndash; 7am-4pm, 10am-7pm, 12pm-9pm CST
<h1 class="jobSectionHeader">Responsibilities:
</h1>Production Support &amp; Operations
<ul><li>Provide L2/L3 support for fulfillment systems including WMOS, WCS, Integrations, shipping, and logistics platforms
</li><li>Own and resolve support tickets with a focus on root cause analysis and long-term fixes
</li><li>Monitor health system using dashboards, alerts, and logs to proactively identify and resolve issues
</li><li>Participate in on-call support rotation and incident management as needed
</li><li>Ensure SLA adherence and minimize operational disruptions
</li><li>Work with SRE to develop self-healing automation to detect and remediate common failure scenarios
</li></ul>Application &amp; Technical Support
<ul><li>Troubleshoot and resolve issues across:
</li></ul><ul><li>Manhattan WMOS 2018 and Knapp or Any other MHE systems
</li><li>.NET-based applications and services
</li></ul><ul><li>Integrations with upstream/downstream systems
</li><li>Analyze logs, database queries, interfaces, and batch processes to diagnose issues
</li><li>Collaborate with MSO, CSO, LOE, infrastructure, database, and integration teams to resolve complex incidents
</li></ul>Continuous Improvement &amp; Technical Debt Reduction
<ul><li>Identify recurring issues and propose permanent fixes
</li><li>Work on technical debt reduction , refactoring, and system optimization
</li><li>Improve monitoring, alerting, and support tooling
</li><li>Create and maintain runbooks, SOPs, and support documentation
</li></ul>Business &amp; Systems Analysis
<ul><li>Analyze current business processes and system behavior to identify improvement opportunities
</li><li>Make recommendations using critical thinking and cost-benefit analysis
</li><li>Partner with business and operations teams to align system behavior with operational needs
</li><li>Support minor enhancements, configuration changes, and defect fixes
</li></ul>Collaboration &amp; Knowledge Management
<ul><li>Participate in knowledge transfer and cross-training initiatives
</li><li>Mentor junior engineers and contribute to team skill development
</li><li>Support vendor transition and insourcing initiatives as needed
</li></ul>Required Knowledge, Skills and Experience
<ul><li>Bachelor&rsquo;s degree in computer science, Engineering, or related field (or equivalent experience)
</li><li>Strong hands-on experience with Manhattan WMOS 2018 and Knapp
</li><li>Experience supporting warehouse management and fulfillment systems
</li><li>Strong troubleshooting and debugging skills in production environments
</li><li>Experience working with databases (SQL) and system integrations
</li><li>Familiarity with ITSM tools (ServiceNow, ADOS, or similar)
</li></ul>Preferred Qualifications
<ul><li>Experience supporting high-volume warehouse or distribution environments
</li><li>Exposure to WCS (Warehouse Control Systems) and material handling integrations
</li><li>Experience with monitoring tools, dashboards, and alerting platforms
</li><li>Understanding of shipping, logistics, and fulfillment workflows
</li><li>Experience with Agile or DevOps support models
</li><li>Prior experience transitioning systems from vendor-supported to in-house teams
</li></ul><h1 class="jobSectionHeader">Physical Requirements:
</h1><ul><li>Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse, and screen Administration knowledge in various tools (Preferred)
</li><li>Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
</li></ul><h1 class="jobSectionHeader">Compensation:
</h1>The base pay range for this position is:
$73,000
to
$100,000
Many factors influence the determination of base pay within a range, including the candidate&rsquo;s work experience in related roles; the candidate&rsquo;s knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.
______________________________________________________________________
Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.
DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates, including protected veterans and individuals with disabilities, and to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com .
Know Your Rights: Workplace Discrimination is Illegal</div>

Business Systems Analyst

<div>DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page .
______________________________________________________________________
<h1 class="jobSectionHeader">Position Overview:
</h1>As an Associate Business System Analyst, you will be responsible for using knowledge of systems and business strategies to help maximize productivity and efficiency. Responsibilities will include analyzing systems and assisting with business administration activities for select tools/applications. Tasks will include, but are not limited to, basic system analysis, basic configuration and setup of assigned applications and supplementary programs, maintenance of configuration for applications, and assisting with testing upgrades as needed.
 
Location: Thief River Falls, MN
 
5 days on site depending on business needs; working hours 12pm-9pm CST
<h1 class="jobSectionHeader">Responsibilities:
</h1><ul><li>Assist with sessions with business users and technical teams to capture business objectives, metrics, and requirements for requested system or product enhancements
</li><li>Analyze a current business system and help make recommendations for improvement
</li><li>Provide basic configuration, permissions/security set up and maintenance for business system
</li><li>Evaluate and document current processes and configurations
</li><li>Create, modify, and test basic application configuration changes based on user feedback and organizational changes
</li><li>Work alongside Software Engineers, Application Administrators, Users and Team Members to configure and integrate application software
</li><li>Stay current on knowledge of relevant technologies
</li><li>Participate in efforts to implement new business applications as well as new releases of tools/applications
</li><li>Assist with proof of concepts for new business system tools and features
</li><li>Assist the team with troubleshooting/finding root cause of application issues, testing, and creating business system specific project documentation as needed
</li><li>Provide L1/L2 support for fulfillment systems including WMOS, WCS, Integrations, shipping, and logistics platforms
</li></ul>Required Knowledge, Skills and Experience
<ul><li>Strong willingness to learn and grow in a production support environment
</li><li>Bachelor&rsquo;s degree in computer science, Engineering, or related field (or equivalent experience)
</li></ul>Preferred Experience
<ul><li>Administration knowledge in various tools
</li><li>Exposure to warehouse management or fulfillment systems
</li><li>Internship or early career experience in application support or development
</li><li>Understanding of incident management fundamentals
</li></ul><h1 class="jobSectionHeader">Physical Requirements:
</h1><ul><li>Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
</li><li>Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
</li></ul><h1 class="jobSectionHeader">Compensation:
</h1>The base pay range for this position is:
$29.50
to
$40.50
Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.
Many factors influence the determination of base pay within a range, including the candidate&rsquo;s work experience in related roles; the candidate&rsquo;s knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.
______________________________________________________________________
DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates, including protected veterans and individuals with disabilities, and to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com .
Know Your Rights: Workplace Discrimination is Illegal</div>

Associate Business Systems Analyst

Join Digi-Key Electronics and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Digi-Key Electronics

About Company

Business Systems Analyst

Associate Business Systems Analyst