Qureos Mentor

Digital Conversions Media Private Limited

We are looking to hire a proactive Operations &amp; Admin Executive to support daily operational, administrative, and coordination activities. The role requires strong organizational skills, follow-ups, and the ability to work closely with internal teams and management.Key ResponsibilitiesOperations Support● Assist in day-to-day operational activities and internal coordination.● Track tasks, follow up with teams, and ensure timely completion.● Maintain records, trackers, and operational reports.● Support invoicing, basic documentation, and data entry.Administrative Duties● Manage office coordination, attendance, and basic admin support.● Handle emails, internal communication, and document management.● Coordinate with vendors, partners, and internal stakeholders.Compliance &amp; Reporting● Ensure files and documents are properly maintained.● Prepare daily/weekly status updates for management.● Support audit or compliance-related documentation if required.Required Skills &amp; Qualifications● Bachelor&rsquo;s degree (Business Administration or relevant field preferred).● 1&ndash;2 years of experience in operations or admin roles.● Good English communication (written &amp; verbal).● Strong follow-up and coordination skills.● Proficient in MS Excel, Word, and Google tools.● Ability to multitask and work under deadlines.Preferred Traits● Disciplined and punctual.● Detail-oriented and responsible.● Willing to learn and grow with the company.● Comfortable working under supervision.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you and your immediate family currently based in Lahore?</li><li>What is your approximate daily travel time to our office located in DHA Phase 8, Lahore?</li><li>Do you have a Bachelor&rsquo;s degree in Business Administration or a relevant field?</li></ul>Work Location: In person

Operations & Admin Executive

The Content Writer &amp; Social Media Officer/Executive will be responsible for developing engaging written content and managing the company&rsquo;s social media presence across key platforms. This role supports brand visibility, audience engagement, and overall marketing objectives through consistent, high-quality content.Key ResponsibilitiesContent Writing● Create high-quality content for websites, blogs, social media, email campaigns, and marketing materials.● Ensure content is clear, engaging, grammatically accurate, and aligned with brand tone.● Conduct basic research to support content creation.Social Media Management● Manage and maintain company social media accounts.● Plan, create, schedule, and publish social media posts.● Monitor comments, messages, and audience engagement and respond appropriately.● Track social media performance and recommend improvements to increase reach and engagement.Coordination &amp; Reporting● Coordinate with marketing and sales teams to ensure content alignment.● Maintain and manage a content calendar for campaigns and social media.Prepare basic reports on content performance and social media activity.Skills &amp; Qualifications● Bachelor&rsquo;s degree in English, Journalism, Marketing, Communications, or a related field (preferred).● 1&ndash;2 years of experience in content writing and social media management.● Excellent written English with strong grammar and vocabulary.● Good understanding of social media platforms and content formats.● Basic knowledge of SEO and digital marketing (preferred).● Strong creativity with an audience-focused writing approach.● Good time management and ability to meet deadlines.● High attention to detail and strong proofreading skills.Preferred Traits● Creative and innovative mindset.● Self-motivated and proactive.● Adaptable and open to feedback.● Strong interpersonal and communication skills.● Passion for social media trends and digital marketing.Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you and your immediate family currently based in Lahore?</li><li>What is your approximate daily travel time to our office located in DHA Phase 8, Lahore?</li><li>Do you have a Bachelor&rsquo;s degree in English, Journalism, Marketing, Communications, or a related field </li></ul>Work Location: In person

Content Writer & Social Media Officer/Executive

The Client Success Executive will be responsible for ensuring high levels of client satisfaction by managing client interactions, supporting partner operations, and contributing to risk assessment. This role requires close collaboration with client servicing, partner account management, and risk teams to ensure seamless service delivery and proactive issue resolution.Key ResponsibilitiesClient, Partner &amp; Order Support● Handle client, partner, and affiliate support via chats, emails, and tickets across multiple platforms in a timely and professional manner.● Process and manage sales orders accurately for multiple brands.● Act as a communication bridge between developers, suppliers, and internal teams to improve system performance and reduce API failures.● Raise, track, and follow up on queries and concerns from customers, affiliates, and partners.● Serve as an escalation point for Partner Account Managers (PAMs) when issues remain unresolved.● Monitor partner communication groups and proactively take ownership where responses are delayed. ● Drive revenue growth by converting customer chats into orders (#OrderByChat).Partner Management &amp; Affiliate Operations● Evaluate partner performance regularly and coordinate assessments with PAMs● Support and lead the recruitment, onboarding, and compliance checks for new partners.● Assign and manage affiliate codes and support affiliate operations.● Monitor supplier balances and live chat billing invoices.● Assist the merchandising team in improving content clarity across websites (TTD &amp; ALG).Risk, Compliance &amp; Chargeback Management● Review transactions and sales orders flagged for manual and risk review.● Assess transaction-level risk and make decisions related to chargeback initiation.● Manage chargeback responses, documentation, and follow-ups.● Conduct competitor and market analysis to identify high-risk industries and activities.● Develop and implement strategies to mitigate credit, fraud, and operational risks.● Establish, monitor, and report on key risk indicators (KRIs).● Monitor external and industry factors impacting organizational risk exposure.Training, Collaboration &amp; Reporting● Contribute to building a Training &amp; Development framework by mentoring agents on operations, accounts, and risk processes.● Collaborate with cross-functional teams to strengthen operational efficiency and risk mitigation.● Communicate risk insights and operational updates clearly across internal stakeholders.● Continuously review and improve support, risk, and partner management processes for effectiveness.● Support initiatives to improve customer satisfaction and online reviews in coordination with the review officer.Required Skills &amp; Qualifications● Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.● Strong interpersonal skills with the ability to build trust and maintain client relationships.● Excellent written and verbal communication skills.● Ability to collaborate effectively with cross-functional teams.● Strong analytical, problem-solving, and decision-making abilities.● Detail-oriented with strong organizational and time-management skills.Preferred Traits● Disciplined and punctual.● Detail-oriented and responsible.● Willing to learn and grow with the company.● Comfortable working under supervision.Apply at: hr.pk@dcm-inc.com Location: DHA Phase 8, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you and your immediate family currently based in Lahore?</li><li>What is your approximate daily travel time to our office located in DHA Phase 8, Lahore?</li><li>Do you have a Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field?</li></ul>

Client Success Executive

Join Digital Conversions Media Private Limited and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Digital Conversions Media Private Limited

ABOUT_COMPANY

Operations & Admin Executive

Content Writer & Social Media Officer/Executive

Client Success Executive