Urwah Admin

DigitalOcean

<div>
 We are looking for a Senior Creative Copywriter with B2B technology experience to join the Cloudways
 
 Lifecycle Marketing
 
 team. In this role, you will be responsible for creating clear, technically accurate, and convincing content that speaks to our audience of developers, small and medium businesses, and agencies. Your copy will focus on optimizing customer engagement, retention, and conversion behaviors across a range of touchpoints&mdash;from emails and product descriptions, to blog posts and landing pages.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Craft Original Copy: Write engaging, technically sound content for various marketing channels, including email campaigns, product descriptions, landing pages, blogs, and more.
 </li>
 <li>
 Ensure Technical Accuracy: Break down complex technical concepts related to cloud hosting and web development into easily digestible, actionable content without getting lost in the detail
 </li>
 <li>
 Support Lifecycle Campaigns: Develop compelling copy for all stages of the customer lifecycle, particularly through email campaigns, nurture flows, and re-engagement content.
 </li>
 <li>
 Create Customer Facing Assets: like our monthly newsletter, product update and new product launch emails, case study content, and other Cloudways promotional materials
 </li>
 <li>
 Collaborate Cross-Functionally: Work closely with marketing, product, and design teams to align messaging with DigitalOcean's brand voice and business objectives.
 </li>
 <li>
 SEO and Content Optimization: Create SEO-optimized content for blogs, landing pages, and product pages to drive organic traffic and conversions.
 </li>
 <li>
 Content Performance Improvement: Use data and A/B testing insights to continuously refine and optimize copy for improved engagement and conversions.
 </li>
 <li>
 Drive Engagement: Create effective calls-to-action (CTAs) and conversion-focused messaging that drives action across various digital touchpoints.
 </li>
 <li>
 Market Research: Stay updated on cloud hosting industry trends, customer needs, and competitor activities to ensure content is relevant and engaging.
 
 
 </li>
 </ul>
 
 What You'll Add To DigitalOcean
 
 
 
 <ul>
 <li>
 In-Depth SaaS Knowledge: Ability to communicate complex technical concepts related to cloud hosting and web development in a simple, persuasive, and engaging way.
 </li>
 <li>
 Technical Expertise: Proficiency in understanding and writing about cloud computing, managed hosting, and related technologies.
 </li>
 <li>
 Creative &amp; Analytical Mindset: Ability to blend creativity with data-driven insights to write engaging, high-performing content.
 </li>
 <li>
 Attention to Detail: Excellent editing, proofreading, and quality assurance skills, ensuring all copy is grammatically accurate and factually correct
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Expect From You
 
 
 
 <ul>
 <li>
 Native or near native written English language communication skills
 </li>
 <li>
 4+ years of experience in B2B copywriting, preferably in SaaS, cloud technology, or web hosting companies.
 </li>
 <li>
 Able to write for different mediums (web, email, social, etc.) and user personas of varying technical capability, with a focus on clear, concise and conversational copy.
 </li>
 <li>
 Excellent editing and proofreading skills, with a focus on simplifying complex technical concepts without losing accuracy.
 </li>
 <li>
 Proven experience writing B2B-focused user content that drives customer engagement and conversions.
 </li>
 <li>
 Experience creating content for email campaigns, product descriptions, blogs, and landing pages.
 </li>
 <li>
 SEO proficiency, with the ability to create content that ranks and drives organic traffic.
 </li>
 <li>
 Familiarity with cloud and web hosting technologies, with the ability to translate technical content into engaging copy suited to multiple buyer personas. Strong project management skills, capable of managing multiple tasks and meeting tight deadlines.
 
 
 </li>
 </ul>
 
 Bonus Skills
 
 
 
 <ul>
 <li>
 Experience working with A/B testing and using analytics tools to optimize copy.
 </li>
 <li>
 Knowledge of cloud platforms like AWS, Google Cloud, or DigitalOcean.
 </li>
 <li>
 User or working knowledge of WordPress web publishing tools or similar CMS systems
 </li>
 <li>
 Understanding of UX/UI principles and how copy influences design and customer experience.
 </li>
 <li>
 Experience working as a journalist or within a media company
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working for DigitalOcean
 
 
 
 <ul>
 <li>
 We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
 </li>
 <li>
 We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
 </li>
 <li>
 We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
 </li>
 <li>
 We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
 </li>
 <li>
 We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 </li>
 <li>
 This job is located in Karachi, Pakistan
 
 
 </li>
 </ul>
</div>

Senior Creative Copywriter

<div>
 At Cloudways, we&rsquo;re revolutionizing the way businesses scale and grow by offering powerful, easy-to-use cloud hosting services for web applications. With customers at the heart of what we do&mdash;and a commitment to boldness, simplicity, and speed&mdash;we&rsquo;re driving innovation across the cloud ecosystem. Now, we&rsquo;re looking for a
 
 Lead of Performance &amp; CRO Marketing
 
 to help shape our marketing strategies and maximize customer engagement.
 
 
 As a
 
 Lead, Performance &amp; CRO Marketing
 
 , you will be part of our
 
 Lifecycle Marketing
 
 team, reporting to the
 
 Senior Manager, Lifecycle Marketing
 
 . In this role, you will be primarily responsible for leading
 
 conversion rate optimization (CRO)
 
 initiatives across key digital channels, driving customer acquisition improvements in leads sourced through our website, and optimizing user journeys to increase conversion from free trial signups. Leveraging your business acumen, expertise in marketing analytics, A/B testing, and online user behaviors, you will develop data-driven strategies that enhance user engagement and contribute to business growth. You will also own quarterly impact programs, ideating and formulating plans to engage audiences, drive interest in Cloudways, and grow customer adoption through digital campaigns. You will lead a cross-functional squad consisting of existing members from across the Marketing team, who will bring functional expertise in supporting you as you take end-to-end ownership of projects.
 
 
 This position will ideally be a hybrid role based in
 
 Karachi
 
 (in-person presence at least 3 times a week), with an option for fully remote in case of a non-Karachi based hire.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Optimize Performance: Use analytical tools such as PowerBI, Mixpanel, GA4, and Customer.io (or similar platforms) to monitor and improve website traffic, conversion rates, and email campaign performance.
 </li>
 <li>
 Enhance User Journeys: Identify and resolve friction points within digital customer journeys, improve onboarding processes, and optimize lifecycle marketing to boost customer retention and satisfaction.
 </li>
 <li>
 Collaborate on Churn Reduction: Work closely with Customer Success and Product teams to develop strategies aimed at reducing churn, while optimizing conversion rates to achieve acquisition s goals.
 </li>
 <li>
 Data-Driven Marketing: Develop and maintain dashboards to provide actionable insights into key performance metrics (KPMs), facilitating a data-driven approach to decision-making across teams.
 </li>
 <li>
 Lead Cross-Functional Collaboration: Collaborate with Product, Sales, and Customer Success teams to ensure alignment between marketing strategies and broader business objectives.
 </li>
 <li>
 Drive A/B Testing &amp; Experimentation: Design and implement A/B tests across digital touchpoints to continuously optimize conversion rates and engagement.
 </li>
 <li>
 Customer Segmentation &amp; Personalization: Build audience segments based on data insights to deliver personalized marketing campaigns, ensuring relevance for different customer personas.
 </li>
 <li>
 Growth Initiatives: Lead user acquisition, retention, and lifecycle marketing strategies, focusing on full-funnel marketing to enhance overall growth.
 </li>
 <li>
 Mentorship: Provide mentorship and guidance to junior team members within the growth marketing function to foster professional development and team growth.
 </li>
 <li>
 Automation &amp; Process Improvement: Identify opportunities to automate marketing workflows and streamline processes to improve overall efficiency.
 </li>
 <li>
 Reporting &amp; Transparency: Regularly report on growth marketing initiatives and performance to senior leadership, ensuring clear visibility into progress and effectiveness.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Add To Cloudways
 
 
 
 <ul>
 <li>
 4+ years of experience in growth or lifecycle marketing, ideally in a SaaS or tech company.
 </li>
 <li>
 Ample technical knowledge of marketing analytics platforms such as PowerBI, Mixpanel, GA4, and Customer.io or similar tools.
 </li>
 <li>
 Communication &amp; Leadership Skills: Proven ability to lead cross-functional teams, provide clear communication across departments, and mentor junior team members.
 </li>
 <li>
 Expertise in conversion rate optimization (CRO) and A/B testing strategies.
 </li>
 <li>
 Data Analysis &amp; Consumer Insight: Strong ability to derive actionable insights from data and apply them to improve customer experience.
 </li>
 <li>
 A demonstrated interest in user behavior, customer satisfaction, and retention management.
 </li>
 <li>
 A growth mindset and drive for continuous learning and improvement.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Expect From You
 
 
 
 <ul>
 <li>
 An ability to identify and capitalize on growth opportunities, continuously testing and refining marketing strategies.
 </li>
 <li>
 Strong problem-solving skills, with a focus on improving customer experience and achieving marketing goals.
 </li>
 <li>
 A commitment to teamwork and collaboration across multiple departments.
 </li>
 <li>
 A data-driven approach to decision-making and a passion for extracting insights from complex data sets.
 </li>
 <li>
 Excellent project management skills, with the ability to commit to tight deadlines and deliver against expectations on-time and within budget.
 </li>
 <li>
 An eagerness to mentor and guide team members, fostering a collaborative and high-performance culture.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working For Cloudways
 
 
 
 <ul>
 <li>
 Innovative and Exciting Environment: Be part of a company pushing the boundaries of cloud technology and marketing in a fast-growing industry.
 </li>
 <li>
 Professional Growth: We prioritize your career development with access to training, mentorship, and opportunities to grow within the organization.
 </li>
 <li>
 Competitive Benefits: Enjoy flexible working conditions, wellness allowances, professional development support, and more.
 </li>
 <li>
 Diversity and Inclusion: We value diverse perspectives and foster an inclusive environment where everyone has a voice and an opportunity to succeed.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working for DigitalOcean
 
 
 
 <ul>
 <li>
 We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
 </li>
 <li>
 We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
 </li>
 <li>
 We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
 </li>
 <li>
 We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
 </li>
 <li>
 We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 </li>
 <li>
 This job is located in Karachi, Pakistan
 
 
 </li>
 </ul>
</div>

Lead, Performance & CRO Marketing

<div>
 
 About The Role
 
 
 
 As a Product Marketing Manager (IC2), you will play a key role in shaping how our products are positioned, launched, and adopted. You&rsquo;ll be responsible for executing GTM strategies, crafting compelling messaging, supporting sales and customer support teamsd to drive customer adoption through growth-focused initiatives.
 
 
 This role is ideal for someone with at least two years of experience in product marketing, product management, or sales enablement. If you have a strong analytical mindset, a knack for storytelling, and a deep understanding of customer needs, you&rsquo;ll thrive in this role.
 
 
 
 Bonus
 
 : If you have experience with WordPress and the broader WordPress ecosystem, that&rsquo;s a huge plus. Cloudways is widely used by WordPress agencies, developers, and businesses, so familiarity with the ecosystem will help you create more impactful marketing strategies.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 
 Go-to-Market (GTM) Strategy &amp; Execution
 
 
 
 <ul>
 <li>
 Develop and execute GTM plans for new product launches, features, and updates, ensuring alignment across marketing, customer success, supportand product teams.
 </li>
 <li>
 Conduct market research, customer segmentation, and competitive analysis to refine positioning and messaging.
 </li>
 <li>
 Work closely with cross-functional teams to develop launch strategies that drive awareness, acquisition, and adoption.
 </li>
 <li>
 Define success metrics for product marketing initiatives and track performance post-launch.
 
 
 </li>
 </ul>
 
 Product Positioning, Pricing &amp; Messaging
 
 
 
 <ul>
 <li>
 Craft compelling value propositions, messaging frameworks, and content that resonates with our target audience, differentiating Cloudways from competitors.
 </li>
 <li>
 Develop key assets such as website copy, landing pages, sales decks, one-pagers, email campaigns, and case studies to support product success.
 </li>
 <li>
 Work closely with the product team to shape product development and roadmap based on market research and customer insights.
 </li>
 <li>
 Partner with finance and product teams to define and optimize pricing and packaging strategies, ensuring competitiveness and revenue growth.
 </li>
 <li>
 Ensure product messaging remains consistent across all channels, from marketing campaigns to customer communications.
 
 
 </li>
 </ul>
 
 Sales Enablement &amp; Customer Engagement
 
 
 
 <ul>
 <li>
 Work closely with sales, partnerships, and customer success teams to provide them with the right tools, training, and content to effectively position Cloudways.
 </li>
 <li>
 Create sales collateral, battle cards, product training materials, and competitive intelligence reports.
 </li>
 <li>
 Develop and execute campaigns that help nurture leads, increase conversions, and reduce churn.
 </li>
 <li>
 Conduct customer interviews, case studies, and surveys to gather insights that inform our messaging and product roadmap.
 
 
 </li>
 </ul>
 
 Growth &amp; Adoption
 
 
 
 <ul>
 <li>
 Identify and execute growth strategies to increase adoption and expansion across different customer segments.
 </li>
 <li>
 Collaborate with demand generation, lifecycle marketing, and content teams to develop and optimize growth-focused campaigns.
 </li>
 <li>
 Analyze usage data, churn patterns, and customer feedback to recommend improvements that drive retention and expansion.
 </li>
 <li>
 Support pricing and packaging decisions by analyzing customer needs, market trends, and competitive benchmarks.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Minimum 2+ years of experience in product marketing, product management, or sales enablement, preferably working with SaaS or cloud-based solutions.
 </li>
 <li>
 Strong understanding of GTM strategies, product positioning, sales enablement, and growth frameworks.
 </li>
 <li>
 Experience conducting market research, competitive analysis, and customer segmentation.
 </li>
 <li>
 Ability to craft clear, compelling messaging and positioning that resonates with developers, agencies, and businesses.
 </li>
 <li>
 Comfortable working cross-functionally with sales, support, product, finance, marketing, and customer success teams.
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and extract actionable insights.
 </li>
 <li>
 Excellent written and verbal communication skills&mdash;you can simplify complex concepts for different audiences.
 </li>
 <li>
 Self-motivated, highly organized, and adaptable in a fast-paced, ever-evolving environment.
 </li>
 <li>
 Experience with pricing models, packaging strategies, and revenue optimization is a plus.
 </li>
 <li>
 Familiarity with marketing automation tools, CRM, and analytics platforms is a plus.
 </li>
 <li>
 Bonus: Experience working with WordPress or WordPress-related products (themes, plugins, hosting, etc.). Knowledge of the WordPress ecosystem, including trends, key players, and community engagement, is highly valuable.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working for DigitalOcean
 
 
 
 <ul>
 <li>
 We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
 </li>
 <li>
 We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
 </li>
 <li>
 We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
 </li>
 <li>
 We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
 </li>
 <li>
 We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 </li>
 <li>
 This job is located in Karachi, Pakistan
 
 
 </li>
 </ul>
</div>

Product Marketing Manager

<div>
 DigitalOcean is hiring for people who wish to grow in a dynamic Technical Support environment. Our ideal candidate is a customer focused individual that leverages his/her technical expertise for giving best support that benefits our users. Above all, we need individuals who are enthusiastic about working in a fast-paced, highly dynamic, and rewarding cross-functional setting.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Provide best support and solutions to our Customers through tickets, chat, emails.
 </li>
 <li>
 Maintain a strong desire to help the customers with empathy.
 </li>
 <li>
 Strong teamwork in a 24/7 environment, with flexible schedule in rotating shifts (nights, weekends).
 </li>
 <li>
 Monitor and react to different abuse reports and monitoring alerts on Slack and emails, etc.
 </li>
 <li>
 Innovate at work. Assist seniors and leads with day to day reporting and process improvements.
 </li>
 <li>
 Diagnose and troubleshoot technical issues through live chat is PLUS.
 </li>
 <li>
 Meet customers facing SLAs and support KPIs (response time, CSAT, handle time).
 </li>
 <li>
 Be able to answer complex queries on chats and provide support to Engineer I with the rest of chats and tickets.
 
 
 </li>
 </ul>
 
 Job Specification
 
 
 
 <ul>
 <li>
 Knowledge of cloud infrastructure environments like AWS, GCE, DO, etc.
 </li>
 <li>
 Strong understanding of system and networking concepts and troubleshooting techniques.
 </li>
 <li>
 Good knowledge and hands on experience of applying Linux (Ubuntu, Debian, CentOS).
 </li>
 <li>
 Good knowledge, working experience and understanding of content management systems like WordPress, Magento etc.
 </li>
 <li>
 Sound knowledge and hands on experience of web servers like Apache and Nginx.
 </li>
 <li>
 Strong written and verbal communication skills to work on live chat and ticket support channels.
 </li>
 <li>
 Working knowledge of MySQL and MariaDB &amp; others database engines.
 </li>
 <li>
 Possess strong analytical &amp; problem solving skills.
 </li>
 <li>
 Sound concepts and knowledge of programming would be plus (PHP, Bash and Python.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 <li>
 Experience in 24x7 production operations, preferably supporting a highly available environment for PaaS/cloud service providers.
 </li>
 <li>
 BS/BE in Computer Science/Engineering or related field having 2+ years of relevant work experience.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working for DigitalOcean
 
 
 
 <ul>
 <li>
 We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
 </li>
 <li>
 We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
 </li>
 <li>
 We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
 </li>
 <li>
 We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
 </li>
 <li>
 We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 </li>
 <li>
 This job is located in Karachi, Pakistan.
 
 
 </li>
 </ul>
</div>

Cloud Support Engineer

<div>
 DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.
 
 
 At Cloudways&mdash;our managed web hosting division, we&rsquo;re revolutionizing the way businesses scale and grow, by offering powerful, easy-to-use cloud hosting for web applications. With customers at the heart of everything we do&mdash;and a commitment to boldness, simplicity, and speed&mdash;we&rsquo;re driving innovation across the cloud ecosystem. Now, we&rsquo;re looking for a
 
 Director of PR, Communications &amp; Social
 
 to join the Marketing team and help shape our brand perception in the market.
 
 
 You will own and set the strategy for the public facing brand image of Cloudways, aligning the communications strategy with our broader business goals by engaging audiences globally. We're looking for a seasoned professional to lead our communications, PR, and social media efforts, managing our brand reputation both internally and externally. The ideal candidate will have a deep understanding of the tech industry, a strong track record of success in developing and executing communications strategies, and a passion for storytelling through thought leadership, product innovation stories, and customer testimonials.
 
 
 Managing an in-house team, you will work with our agency partners to develop and implement the strategic communications plan, using owned and earned media channels to build awareness of Cloudways&rsquo;s mission as a leading managed web hosting provider. You will shape public perception and build relationships with a cross-section of stakeholders (e.g. media, customers, WordPress ecosystem partners, employees, social media users, and developer communities), to align public-facing messaging to promote our organizational vision and company values.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Develop and execute comprehensive communications strategies that align with the company's overall business objectives
 </li>
 <li>
 Create and maintain strong relationships with media outlets, journalists, and influencers to generate positive media coverage and secure interviews and feature stories
 </li>
 <li>
 Oversee the company's social media presence, including developing and implementing content strategies, managing community engagement, and monitoring analytics
 </li>
 <li>
 Work collaboratively with with Customer Success and Support teams to escalate, research and resolve customer review site queries that affect Cloudways&rsquo; reputation
 </li>
 <li>
 Develop crisis communication plans and lead the organization's response during reputational crises or emergencies, providing timely and accurate information to internal and external stakeholders
 </li>
 <li>
 Support the writing and editing of press releases, blog posts, interview responses, and other communications materials when it&rsquo;s required
 </li>
 <li>
 Monitor media coverage to evaluate the effectiveness of public relations campaigns and identify areas for improvement
 </li>
 <li>
 Collaborate with internal teams (marketing, customer success, executive leadership, etc,) to ensure consistent messaging is adopted across all communication channels.
 </li>
 <li>
 Stay up-to-date with industry trends, current events, and emerging issues that may impact the organization's reputation and recommend proactive strategies to address these
 </li>
 <li>
 Mentor and coach members of the team to support learning and skills development
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What You&rsquo;ll Bring to Cloudways:
 
 
 
 <ul>
 <li>
 8+ years of experience in corporate communications, PR, and/or social media
 </li>
 <li>
 Strong understanding of the tech industry media landscape
 </li>
 <li>
 Proven track record of success in executing effective communications strategies
 </li>
 <li>
 Excellent verbal communication, writing, and editing skills
 </li>
 <li>
 Ability to work independently and as part of a team, with fine-tuned interpersonal skills
 </li>
 <li>
 Passion for storytelling, compelling narrative creation, and a commitment to excellence
 </li>
 <li>
 Degree educated or equivalent experience
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Expect From You
 
 
 
 <ul>
 <li>
 Ability to identify and capitalize on publicity opportunities for Cloudways, continuously engaging with media and trade publications (print &amp; digital)
 </li>
 <li>
 Strong storytelling skills, with a focus on connecting multiple narratives with compelling and engaging content
 </li>
 <li>
 Able to manage multiple projects concurrently and deliver outcomes on-time and within budget.
 </li>
 <li>
 A commitment to teamwork and collaboration across multiple departments.
 </li>
 <li>
 A data-driven approach to decision-making, results tracking and measuring results
 </li>
 <li>
 An eagerness to mentor and guide team members, fostering a collaborative and high-performance culture.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working For Cloudways
 
 
 
 <ul>
 <li>
 Innovative and Exciting Environment: Be part of a company pushing the boundaries of cloud technology and marketing in a fast-growing industry.
 </li>
 <li>
 Professional Growth: We prioritize your career development with access to training, mentorship, and opportunities to grow within the organization.
 </li>
 <li>
 Competitive Benefits: Enjoy flexible working conditions, wellness allowances, professional development support, and more.
 </li>
 <li>
 Diversity and Inclusion: We value diverse perspectives and foster an inclusive environment where everyone has a voice and an opportunity to succeed.
 </li>
 </ul>
</div>

Director of PR, Communications & Social Media

<div><h2 class="jobSectionHeader">We are looking for an Agency Partnership Program Manager who is passionate about building and nurturing relationships with digital agencies to drive mutual growth.</h2>

As an Agency Partnership Program Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. In this role, you will report to the Manager of Agency Growth and lead a team focused on expanding our agency partner ecosystem. The ideal candidate will become a key player in driving revenue growth through strategic agency collaborations.
<h2 class="jobSectionHeader">
What You'll Do:</h2>
<ul><li>Identify, recruit, and onboard new digital agencies in the Cloudways Agency Partnership Program</li>
<li>Build and maintain strong, long-term relationships with agency partners through consistent communication and support.</li>
<li>Provide agencies with the necessary training and resources to effectively promote and implement Cloudways' hosting platform.</li>
<li>Develop and deliver partner documentation and resources to facilitate agency success.</li>
<li>Collaborate with internal teams to develop and execute co-marketing activities and campaigns with agency partners.</li>
<li>Work closely with the Partner Marketing Manager to identify new revenue gain opportunities.</li>
<li>Build and optimize communication workflows of the program.</li>
<li>Track and analyze partner performance metrics, providing insights and recommendations for improvement.</li>
</ul><h2 class="jobSectionHeader">Key Metrics:</h2>
<ul><li>New partnership applications</li>
<li>Revenue growth (ARPU and ARRR)</li>
<li>Agency partner satisfaction and retention rate</li>
<li>Co-marketing count and effectiveness metrics</li>
</ul><h2 class="jobSectionHeader">What You'll Add to DigitalOcean:</h2>
<ul><li>Bachelor's degree in Marketing, Business, or a related field.</li>
<li>A minimum of 3 years in partner management, business development, or a similar role within the SaaS or digital marketing industry.</li>
<li>Demonstrated experience working within a digital agency or consulting for agencies, providing a deep understanding of agency operations and client management.</li>
<li>Familiarity with cloud hosting concepts and the unique needs of digital agencies.</li>
<li>Excellent verbal and written communication abilities.</li>
<li>Proven capacity to build and maintain strong relationships with partners and internal teams.</li>
<li>Strong analytical skills, with the ability to interpret data and make data-driven decisions.</li>
<li>Ability to work collaboratively in a cross-functional and international team environment.</li>
<li>Experience in account management, project management, digital strategy, or technology roles at a SaaS business od digital agency.</li>
</ul><h2 class="jobSectionHeader">Why You'll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li> 
</ul>
<ul><li>This job is located in Karachi, Pakistan</li></ul>

#LI-Hybrid

#LI-SK1</div>

Agency Partnership Program Specialist

Join DigitalOcean and explore 6 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.