Qureos Mentor

Direct Supply

<div>Position Summary:
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Data Analyst Intern position, you&rsquo;ll support a team that delivers analytics and operational insights by completing key hands-on work that helps our programs run smoothly today while improving how they operate tomorrow. You&rsquo;ll work with data to identify trends, support reporting, and help reduce manual effort through better process design, documentation, and automation-ready practices. This role is ideal for someone who enjoys working with data, has strong attention to detail, and is excited to build technical and analytical skills that can grow into a Business Intelligence or Analytics development career after graduation.
Skills Needed:
<ul><li>Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
</li><li>Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
</li><li>Effectively Collaborates - Forges strong partnerships and works productively with others to achieve common goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy.
</li><li>Ability to execute repeatable workflows accurately, validate data, and identify opportunities to improve consistency and efficiency in operational processes.
</li><li>Ability to analyze and manipulate data using filters, pivot tables, formulas, and lookups to support analysis and reporting.
</li><li>Demonstrates curiosity and eagerness to learn tools such as SQL, Power BI, or other analytics technologies to support reporting and automation efforts.
</li></ul>What You&rsquo;ll Do and Impact:
<ul><li>Support ongoing analytics and operational work by completing recurring tasks, validating data, and ensuring outputs meet defined quality and accuracy standards.
</li><li>Prepare, review, and validate request and approval packages by confirming required inputs are complete, accurate, and aligned with established guidelines.
</li><li>Perform recurring data checks and follow-ups to confirm outcomes align with defined rules, resolving discrepancies and escalating issues when appropriate.
</li><li>Compile and validate product usage metrics from multiple sources to support analysis, reporting, and informed recommendations.
</li><li>Assist with periodic audits by reconciling data differences, documenting exceptions, and ensuring outputs are organized and stored consistently.
</li><li>Maintain trackers and status logs that provide stakeholders with clear visibility into progress, issues, and next steps.
</li><li>Support ad hoc data and analysis requests, particularly during high-volume or peak periods.
</li><li>Document current-state workflows, including inputs, outputs, decision points, and handoffs, to improve clarity and reduce rework.
</li><li>Identify recurring operational pain points and recommend improvements such as standardized templates, quality checklists, and clearer process definitions.
</li><li>Support the transition of manual tasks toward automation by ensuring data, documentation, and requirements are structured and repeatable.
</li><li>Contribute to reporting and dashboard development by assisting with validation, quality assurance, and incremental improvements in tools such as Power BI.
</li></ul>Experience:
<ul><li>Currently enrolled in a bachelor&rsquo;s degree program in Statistics, Mathematics, Data Science, Analytics, Computer Science, or a related quantitative field.
</li><li>Ability to work part-time (15&ndash;25 hours per week) during the academic year and full-time (30&ndash;40 hours per week) during the summer.
</li><li>Experience using Microsoft Excel for data analysis, including formulas, filters, and pivot tables.
</li></ul>Additional Items of Interest:
<ul><li>Exposure to analytics tools such as Power BI or SQL through coursework, internships, or personal projects is preferred.
</li><li>Familiarity with Databricks, data visualization concepts, or process improvement.
</li></ul>Job to be performed in the location listed. Generous benefit package available.
Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.
&copy; 2013 to 2026 Direct Supply, Inc. All rights reserved.</div>

Data Analyst Intern

<div><div>In the Space Planning &amp; Experience Design Intern - Innovation &amp; Technology Center position, you&rsquo;ll help bring to life a reimagined Innovation &amp; Technology Center by translating vision into tangible, engaging environments. You&rsquo;ll partner closely with the Managing Director to research, design, and support the creation of immersive spaces&mdash;including an education area and innovation lab&mdash;that help customers explore industry trends, define business challenges, and discover practical solutions. This role offers hands-on experience in spatial design, exhibit development, and customer-centered innovation while contributing to meaningful, real-world environments.
Direct Supply is building the future of healthcare technology with industry-leading products, solutions, and platforms to help improve the lives of millions of seniors and those who care for them.
</div><div><div>What You&rsquo;ll Do and Impact:
</div><ul><li>Partner with the Managing Director to support the vision and execution of a reimagined Innovation &amp; Technology Center
</li><li>Research design trends, materials, layouts, and interactive experiences that enhance how customers engage with complex topics
</li><li>Contribute to the design of the education space, including exhibits and hands-on experiences that make industry trends tangible
</li><li>Support the development of innovation lab environments that guide customers through identifying challenges and exploring solutions
</li><li>Create preliminary drawings, layouts, renderings, and presentation materials to communicate design concepts and user experiences
</li><li>Assist with project coordination, documentation, and organization of design assets and materials
</li><li>Research building codes, life safety requirements, and design standards to support implementation readiness
</li><li>Help shape environments that demonstrate Direct Supply&rsquo;s commitment to solving real problems in senior health 
</li></ul>Experience:
<div><ul><li>Currently pursuing a degree in Interior Design, Interior Architecture, Architecture, Experience Design, Exhibition Design, Environmental Design , or a related field
</li><li>Expected graduation date of May 2027 or later
</li><li>Availability to work 15&ndash;20 hours per week during the academic year
</li><li>Ability to work full-time during summer and academic breaks 
</li></ul></div>Additional Items of Interest:
<div><ul><li>Previous internship or experience in design, architecture, or customer-facing environments
</li><li>E xposure to exhibit design, experiential design, or innovation spaces
</li><li>Familiarity with senior living or healthcare environments
</li></ul></div><div>Skills Needed:
</div><div><div><ul><li>Effectively Collaborates &ndash; Forges strong partnerships and works productively with others to achieve c ommon goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy.
</li><li>Invests in Development &ndash; Prioritizes the work most aligned to top of skill set and accepts assignments that broaden capabilities. Demonstrates relentless curiosity, proactively honing AI, technical and professional abilities for the future. Seeks and applies feedback to continuously learn and develop.
</li><li>Solves Problems &ndash; Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
</li><li>Communicates Effectively &ndash; Develops and delivers clear communications for a variety of audiences. Listens actively, contributes in group settings, and helps move discussions toward intended outcomes.
</li><li>Proficiency in AutoCAD and design visualization tools to create layouts, renderings, and concepts
</li><li>Ability to translate abstract ideas into tangible spatial and experience concepts
</li><li>Working knowledge of design documentation, materials, and space planning principles
</li><li>Strong organizational skills to manage research, project materials, and design asset s
</li></ul></div></div></div><div><div>Job Details:
</div><div><ul><li>Location: Milwaukee, WI
</li></ul></div></div>Job to be performed in the location listed. Generous benefit package available.
Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.
&copy; 2013 to 2026 Direct Supply, Inc. All rights reserved.</div>

Space Planning & Experience Design Intern

<div><div><div>Position Summary:
</div><div>Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. 
</div><div>In the Customer Support Specialist role, you&rsquo;ll be the frontline connection to our customers, ensuring seamless interactions through phone, email, and other support channels. You&rsquo;ll help customers navigate our systems, update data, and optimize their use of our platforms. Your expertise in troubleshooting and resolving issues will drive customer satisfaction and loyalty, while your ability to escalate complex problems ensures smooth operations. 
</div><div>Skills Needed:
</div><div><ul><li>Provides Customer Value - Delivers cutting-edge , tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships.
</li><li>Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
</li><li>Deals with Ambiguity - Adapts smoothly to change and thrives in ambiguity, maintaining composure and productivity. Maintains progress despite incomplete information and tackles complex issues constructively.
</li><li>Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
</li><li>Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and tech. Embraces and applies digital innovations and tech solutions to build business. Eagerly learns and integrat es new technolog ies where they matter most.
</li><li>Demonstrated ability to mediate and resolve conflicts effectively, fostering positive relationships with both customers and team members.
</li><li>Proficient in Microsoft Word and Excel and eager to learn and lever age new AI - enhanced processes and technology
</li><li>Provide occasional off hours support when needed and when approved by manager 
</li></ul></div></div><div><div>What You&rsquo;ll Do and Impact:
</div><div><ul><li>Provide high-quality customer support to internal and external users, ensuring timely resolution aligned with SLA standards.
</li><li>Address incoming supplier and customer requests through the ticketing system, phone, and email, adhering to SLA requirements.
</li><li>Utilize AI-assisted automation for efficient execution and review of configuration updates.
</li><li>Perform customer data updates using operational tools
</li><li>Support various functions within the DSSI Operations team as needed.
</li><li>Gather and document insights from customer interactions to improve processes. Educate providers and suppliers on the DSSI interface, guiding them on request submission and system navigation.
</li><li>Maintain thorough documentation of issue resolution activities, integrating AI-driven insights where applicable.
</li><li>Identify and implement AI-powered process improvements to enhance efficiency and customer satisfaction.
</li><li>Support project initiatives as assigned by the Operations Manager. 
</li></ul></div><div>Experience:
</div><div><ul><li>Proven track record of delivering exceptional customer service.
</li><li>Experience with AI-powered customer support tools, chatbots, or automation is a plus.
</li><li>High energy, positive attitude, and a strong commitment to exceeding customer expectations. 
</li></ul></div><div>Additional Items of Interest:
</div></div><div><div><ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in technology or a related field.
</li><li>Experience with ticketing software (such as Zendesk).
</li><li>Background in database management and maintaining large datasets.
</li><li>Experience in business process improvement, particularly AI-driven solutions.
</li></ul></div></div>Job to be performed in the location listed. Generous benefit package available.
Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.
&copy; 2013 to 2026 Direct Supply, Inc. All rights reserved.</div>

Customer Support Specialist

Join Direct Supply and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Direct Supply

About Company

Data Analyst Intern

Space Planning & Experience Design Intern

Customer Support Specialist