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Disabled Veteran Solutions

Disabled Veteran Solutions (DVS) is a Service Disabled Veteran Owned Small Business (SDVOSB) that specializes in providing business process outsourcing (BPO) services for the call center industry. DVS offers a range of solutions including front and back office operations, interactive voice response (IVR) development, and HR/PEO services. The company aims to support veteran employment while also helping organizations meet supplier diversity requirements for contracts. DVS is committed to delivering high-quality service through a veteran-led approach, ensuring meaningful employment opportunities for veterans and military families.

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 Customer Advocate - Full‑Time (Remote)
 
 
 
 
 Disabled Veteran Solutions (DVS)
 
 
 
 
 A Career With Purpose - Not Just a Job
 
 
 
 
 Tired of Watching Gas Prices Climb While Your Paycheck Shrinks?
 
 
 
 Imagine a job where your commute is exactly
 
 14 steps
 
 from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours.
 
 
 At
 
 DVS
 
 , we believe your career should elevate your life - not drain it at the pump. That's why this
 
 100% remote Customer Advocate role
 
 is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth.
 
 
 
 Why You'll Love Working From Home With DVS
 
 
 
 <ul>
 <li>
 Keep your money - no gas, no tolls, no surprise car repairs
 </li>
 <li>
 Keep your time - reclaim 5-10 hours a week from commuting
 </li>
 <li>
 Keep your sanity - no traffic, no weather delays, no road rage
 </li>
 <li>
 Keep your comfort - work in your favorite hoodie, with your favorite mug
 </li>
 <li>
 Keep your momentum - grow your career without uprooting your life
 
 
 </li>
 </ul>
 Remote work isn't just a perk here - it's a lifestyle upgrade
 
 
 
 The Role: Where Compassion Meets Precision
 
 
 
 As a
 
 Customer Advocate
 
 , you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle
 
 50-70 interactions per day
 
 , balancing empathy with technical skill.
 
 
 
 You'll Shine If You're Confident With
 
 
 
 <ul>
 <li>
 Real‑time system navigation
 </li>
 <li>
 Accurate documentation
 </li>
 <li>
 Microsoft Office proficiency
 </li>
 <li>
 Clear, professional communication
 </li>
 <li>
 Process consistency and compliance
 
 
 </li>
 </ul>
 This is a structured, fast‑paced environment - perfect for someone who thrives on purpose and precision.
 
 
 
 Training &amp; Schedule
 
 
 
 
 Full‑Time | Remote | Monday-Friday
 
 
 
 <ul>
 <li>
 Paid Training (8 weeks): 8:00 AM - 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success.
 </li>
 <li>
 Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM.
 </li>
 <li>
 Start Date: June 22, 2026
 
 
 </li>
 </ul>
 This role is built for reliability, consistency, and long‑term commitment.
 
 
 
 What You Bring
 
 
 
 <ul>
 <li>
 High School Diploma (Associate degree preferred)
 </li>
 <li>
 Experience handling complex or sensitive customer interactions
 </li>
 <li>
 Strong Microsoft Word, Excel, Outlook, and Teams skills
 </li>
 <li>
 Ability to navigate multiple systems at once
 </li>
 <li>
 Excellent attention to detail
 </li>
 <li>
 Clear, professional communication
 </li>
 <li>
 Bonus Points For
 </li>
 <li>
 Call‑center or high‑volume environments
 </li>
 <li>
 Healthcare or insurance experience
 </li>
 <li>
 Advocacy‑based roles (social work, behavioral health)
 </li>
 <li>
 Retail or service roles requiring problem‑solving
 
 
 </li>
 </ul>
 
 What You Get
 
 
 
 <ul>
 <li>
 Competitive pay
 </li>
 <li>
 Bonus opportunities
 </li>
 <li>
 Comprehensive benefits
 </li>
 <li>
 Clear advancement pathways
 </li>
 <li>
 A mission‑driven team that values your growth
 
 
 </li>
 </ul>
 At DVS, you're not just filling a seat - you're building a career with purpose.
 
 
 
 Who Thrives Here
 
 
 
 People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long‑term career - without sacrificing their home life.
 
 
 If you're dependable, technically confident, and ready to grow, you'll fit right in.
 
 
 
 Ready to Build a Career That Works for Your Life - Not Against It?
 
 
 
 Your future is calling... and you don't even have to leave the house to answer.
 
 
 A pre-employment drug screening and criminal background check are required prior to employment.
 
 
 Salary: $17.00 per hour
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Customer Advocate, Remote

Join Disabled Veteran Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Disabled Veteran Solutions

About Company

Customer Advocate, Remote