Qureos Mentor

<div>About DMI:
<div>
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef&#64257;cient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com</div>
About the Opportunity:
<div>
DMI is seeking a <b>Project Controller (IMS Scheduler)</b> to join us to support the Program Management Office (PMO) by developing, maintaining, and analyzing Integrated Master Schedules (IMS) for enterprise IT programs and projects, while also performing quality assurance activities to ensure schedule accuracy, compliance, and alignment with governance standards. This role ensures compliance with lifecycle directives, supports quality reviews, and provides actionable reporting to program and project managers, stakeholders, and leadership. The Project Controller plays a critical role in enabling visibility into program and project performance, identifying risks to timelines, and ensuring adherence to enterprise quality objectives.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><ul><li>
IMS Development &amp; Maintenance</li><li><ul><li>
Develop, maintain, and update program IMSs in Microsoft Project or similar scheduling tools.</li><li>
Evaluate schedule compliance with standards using Steelray, Microsoft Project, or equivalent tools.</li><li>
Collaborate with PMO staff, Program/Project Managers, and the Quality Team to incorporate milestones, dependencies, and deliverables into the IMS.</li></ul></li><li>
Schedule Analysis &amp; Reporting</li><li><ul><li>
Conduct schedule analysis, including critical path, schedule risk, variance, and performance trend analysis, and present findings to PMO leadership.</li><li>
Prepare schedule-related reports and dashboards ensuring accuracy, timeliness, and compliance with the Quality Management Plan (QMP).</li><li>
Support Earned Value Management (EVM) or schedule performance tracking as required.</li></ul></li><li>
Quality Assurance (QA)</li><li><ul><li>
Perform quality checks on schedules to ensure alignment with LoC standards, GAO best practices, and PMO SOPs.</li><li>
Review and validate schedule data for accuracy, completeness, and logical sequencing before submission to the PMO.</li><li>
Remediate findings identified in PMO quality reviews and provide corrective actions.</li><li>
Support peer reviews and calibration sessions to ensure consistent application of scheduling and quality standards across the PMO.</li><li>
Maintain audit-ready documentation of schedule reviews, corrections, and QA outcomes.</li></ul></li><li>
Governance &amp; Process Support</li><li><ul><li>
Support phase-gate reviews, quality reviews, and program governance by providing schedule baselines and updates as required.</li><li>
Develop and maintain scheduling process documentation, QA checklists, reference materials, and templates to ensure repeatability and adherence.</li><li>
Facilitate schedule reviews and updates with project managers and stakeholders, ensuring timely data entry and resolution of conflicts.</li></ul></li></ul>
Qualifications:
<div><b>
Education and Years of Experience:</b></div><ul><li>
Bachelor&rsquo;s degree in Business, IT, Project Management, or related field (or equivalent experience).</li><li>
3+ years of experience in project scheduling, IMS development, QA review, or PMO support in a federal or enterprise IT environment.</li></ul><div>
 <b>Required Skills/Certifications:</b></div><ul><li>
Proficiency with Microsoft Project.</li><li>
Knowledge of project management and QA methodologies, including PMI, GAO scheduling best practices, and federal IT lifecycle management.</li><li>
Strong analytical skills to perform schedule risk analysis, variance analysis, and quality assurance reviews.</li><li>
Excellent communication and interpersonal skills to collaborate with project managers, stakeholders, and quality teams.</li></ul><div><b>
Desired Skills/Certifications:</b></div><ul><li>
Experience supporting federal IT contracts and enterprise PMOs.</li><li>
PMP, PMI-SP, or equivalent project scheduling/QA certification.</li><li>
Experience with quality review tools and techniques (e.g., Steelray Analyzer, QA scorecards).</li><li>
Experience using Power BI or similar tools for schedule and QA reporting.</li><li>
Ability to manage multiple schedules and QA tasks simultaneously in a fast-paced PMO environment</li></ul><div><b>
Clearance Requirements:</b> Successful completion of a Public Trust background investigation and/or a Public Trust clearance.</div><div></div><div><b><br>
Min Citizenship Status Required:</b> Must be a <b>U.S. Citizen</b></div><div></div><div><b><br>
Physical Requirements:</b> No Physical requirement needed for this position<b>.</b></div><p><b>
Location: </b>Remote, US</p><p>
#LI-SM3</p>
Working at DMI:
<div>
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:</div><div></div><ul><li><b><br>
Do What&rsquo;s Right</b> &ndash; We lead with honesty and integrity.</li><li><b>
Own the Outcome</b> &ndash; We take responsibility and deliver.</li><li><b>
Deliver for Our Customers</b> &ndash; We are relentless about delivering value.</li><li><b>
Think Bold, Act Smart</b> &ndash; We innovate with purpose.</li><li><b>
Win Together</b> &ndash; We collaborate and celebrate our success.</li></ul><div>
These values aren&rsquo;t just ideals&mdash;they show up in how we support every part of your well-being:</div><div></div><ul><li><b><br>
Convenience/Concierge</b> &ndash; Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.</li><li><b>
Development</b> &ndash; Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.</li><li><b>
Financial</b> &ndash; Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.</li><li><b>
Recognition</b> &ndash; Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.</li><li><b>
Wellness</b> &ndash; Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.</li></ul><div>
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.</div><div></div><div><b><br>
***************** No Agencies Please *****************</b></div><div></div><div><br>
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.</div></div>

Project Controller (IMS Scheduler)

<div>About DMI:
<div>
DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.</div>
About the Opportunity:
<p>
DMI is looking for a <b>Desktop Support Specialist - Third Shift </b>to join our Managed Mobility team. Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity. They also help with data back-up duties in case of data corruption.</p><div><b>
Duties and Responsibilities:</b></div><ul><li>
Work with vendors to troubleshoot and resolve issues.</li><li>
Deliver support for reported problems with desktop computers, laptops, peripherals, and mobile devices.</li><li>
Install and configure desktop computer hardware, software and peripherals using standard procedures.</li><li>
Assisting individuals who have problems with computer hardware, software, or networks by asking them to describe the problem and walking customers through potential solutions.</li><li>
Train people in the use of computer hardware and software, including how to use printers, email programs, and various software applications.</li><li>
Keeping track of pending and completed computer help-desk requests to monitor the performance of a company&rsquo;s product (for example, software or hardware), or the overall health of a company&rsquo;s computer and network systems.</li><li>
Answer inbound phone calls and respond to voicemails.</li><li>
Answer inbound chats.</li><li>
Maintain satisfactory quality assurance scores.</li><li>
Assist other teams with overflow work</li></ul>
Qualifications:
<div><b>
Education and Years of Experience:</b></div><ul><li><b>
CompTIA A+ certification (or Bachelors Degree in IT related field)</b></li><li>
Microsoft&rsquo;s Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications (preferred, but not required)</li><li>
Cisco&rsquo;s Certified Entry Networking Technician (CCENT) and Certified Technician (CCT) (preferred, but not required)</li></ul><div><b>
Required Skills/Certifications:</b></div><ul><li>
CompTIA A+ Certification (Bachelors Degree in IT related field is required in lieu of A+ certificaiton)</li><li>
Regular and reliable attendance.</li><li>
Ability to work overtime to complete projects.</li><li>
Strong attention to detail and organizational skills.</li><li>
Multitasking skills and ability to keep up in a fast-paced work environment.</li><li>
The ability to utilize critical thinking to complete tasks.</li><li>
Ability to be flexible in scheduling to meet business needs.</li></ul><div><b>
Desired Skills/Certifications:</b></div><ul><li>
Supporting Computer hardware &mdash; central processing units, monitors, hard drives, printers</li><li>
Supporting Hard disk arrays &mdash; redundant array of independent disks (RAID) systems</li><li>
Supporting Computer software &mdash; backup and data recovery, desktop communications, operating system, and configuration management software</li><li>
Problem Solving &mdash;Must be able to use information gleaned from help requests to diagnose specific computer and network problems and identify optimal solutions</li><li>
Interpersonal &mdash; Must skillfully handle difficult computer problems and walk people patiently through solutions</li><li>
Listening &mdash; Must be able to listen to people&rsquo;s accounts of different computer and network system problems, diagnose the specific causes, and provide the necessary solutions</li><li>
Speaking &mdash; Must be able to not only understand, but also describe computer problems to non-technical people so they can understand as well</li><li>
Writing &mdash; Must also keep records of the computer issues they have helped to resolve, which often entails writing reports. In addition, some specialists may be asked to write instructional manuals or how-to guides for employees or customers who need guidance in routine technical matters</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
Ability to work in an office environment.</li><li>
Ability to sit for long periods of time.</li><li>
Ability to utilize a keyboard and mouse.</li><li>
Ability to work in front of a computer screen for long periods of time.</li></ul><div><b>
Additional Requirements:</b> Successful completion of a Fingerprint background investigation.
</div><p><b>Hours:</b> Third Shift</p><p><b>
Location:</b> Onsite - Sharonville, Ohio</p><p></p><p><br>
#LI-EK1</p><div><div><div><div><div><div><div><div><div><div><div><br>
</div></div></div></div></div></div></div></div></div></div></div>
Working at DMI:
<div>
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:</div><div></div><ul><li><b><br>
Do What&rsquo;s Right</b> &ndash; We lead with honesty and integrity.</li><li><b>
Own the Outcome</b> &ndash; We take responsibility and deliver.</li><li><b>
Deliver for Our Customers</b> &ndash; We are relentless about delivering value.</li><li><b>
Think Bold, Act Smart</b> &ndash; We innovate with purpose.</li><li><b>
Win Together</b> &ndash; We collaborate and celebrate our success.</li></ul><div>
These values aren&rsquo;t just ideals&mdash;they show up in how we support every part of your well-being:</div><div></div><ul><li><b><br>
Convenience/Concierge</b> &ndash; Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.</li><li><b>
Development</b> &ndash; Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.</li><li><b>
Financial</b> &ndash; Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.</li><li><b>
Recognition</b> &ndash; Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.</li><li><b>
Wellness</b> &ndash; Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.</li></ul><div>
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.</div><div></div><div><b><br>
***************** No Agencies Please *****************</b></div><div></div><div><br>
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.</div></div>

Desktop Support Specialist - Third Shift

Join DMI and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DMI

ABOUT_COMPANY

Project Controller (IMS Scheduler)

Desktop Support Specialist - Third Shift