Urwah Admin

DNS Co. W.L.L

The role is responsible to participate in the management and maintaining of voice, desktop &amp; data network system administration services to users and IT department in the areas of voice, desktop and data telecommunications systems as assigned. This includes participating in the planning, installation and maintenance and system management coordination activities to ensure system availability and efficient operating environment and settings. Assists users &amp; operations personnel in the efficient use of assigned systems (Phones, Voice recording modules, Messaging systems, Faxes, System advanced features and office peripherals, applications where applicable) software and in troubleshooting systems&rsquo; software and hardware problems. Directly participates and assists in the evaluation of new or amended voice system functions, as assigned. Acts as a single-point-of-contact for all users. Records, diagnoses, solves, queues to 2nd-level and tracks all incidents and service requests in a service management tool.General Duties:<ul><li>On-Site Support: Traveling to M42 asset locations to provide hands-on assistance and technical support to caregivers/contractors.</li></ul><ul><li>Technical Troubleshooting: Diagnosing and resolving technical issues with the end-user devices and their peripherals such as printers, card readers, IPTV, telephones, kiosks, etc., basic clinical/business applications support and Biomed devices.</li></ul><ul><li>Installation and Setup: Installing, configuring, and setting up hardware and software as required.</li></ul><ul><li>Maintenance: Performing routine maintenance, repairs, and updates to ensure optimal performance of end-user devices.</li></ul><ul><li>Customer Interaction: Communicating effectively with customers to understand their needs, provide solutions, and offer guidance.</li></ul><ul><li>Documentation: Maintaining accurate records of service calls, repairs, and support provided. And also maintain the UpToDate inventory and store room management.</li></ul><ul><li>User Training: Providing basic training to end-users on using IT equipment and basic application effectively.</li></ul><ul><li>Quality Assurance: Ensuring the quality of service and adherence to company standards. Manage working with and delivering on strict SLA&rsquo;s</li></ul>Reporting: Providing regular reports on field activities, issues encountered, and solutions implemented.<ul><li>Project Support: Ad hoc support for the project teams and department movements.</li></ul><ul><li>Network Support: Assisting with network-related problems, including connectivity issues, Wi-Fi setup, and basic network configurations.</li></ul><ul><li>Security Compliance: Ensuring that all IT equipment and systems comply with the IT Security policies and guidelines.</li></ul><ul><li>Collaboration: Collaborating with the L2 and L3 tam to escalate and resolve complex technical issues in coordination with managed services team and other vendors for IT Operations services</li></ul>Job Type: Full-timePay: BD500.000 - BD600.000 per month

Senior Networking Engineer

Key Responsibilities<ul><li>Manage and maintain the executive&rsquo;s calendar: schedule appointments, coordinate meetings, and prepare itineraries. </li><li>Screen and direct incoming phone calls, emails and other communications; act as a point of contact between the executive and internal/external stakeholders. </li><li>Prepare, edit and distribute correspondence, reports, presentations, minutes of meetings and other documents in a timely and professional manner. </li><li>Organize travel arrangements and logistics (flights, accommodation, visas, itineraries) for the executive and senior leadership as required. </li><li>Maintain filing systems (digital and paper), records and archives, ensuring accuracy, organization and confidentiality. </li><li>Coordinate internal and external meetings and events, including preparation of agendas, meeting materials and follow-up action items. </li><li>Monitor office supplies and procurement, negotiate with vendors, maintain budget tracking (if applicable) for the executive&rsquo;s office. </li><li>Provide administrative support to the team / departments as required, and perform ad-hoc tasks to support the smooth functioning of the executive office.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications or a related field; OR equivalent professional experience. </li><li>Proven experience in a similar executive support, secretarial or administrative role (typically 2-5 years). </li><li>Excellent command of [English] &ndash; both written and verbal. </li><li>Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software. </li><li>Outstanding organizational skills, with ability to priorities tasks, multitask, meet deadlines and maintain attention to detail. </li><li>High level of discretion and ability to handle confidential information professionally. </li><li>Strong interpersonal and communication skills; ability to interact with stakeholders at all levels. </li><li>Willingness to adapt to changing priorities in a fast-paced environment.</li></ul>Job Type: Full-timePay: BD400.000 - BD500.000 per month

executive secretary

Join DNS Co. W.L.L and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DNS Co. W.L.L

ABOUT_COMPANY

Senior Networking Engineer

executive secretary