Qureos Mentor

Do Deliver Pvt Ltd

About Do DeliverDo Deliver is a fast-growing logistics and delivery solutions provider with a mission to make parcel deliveries seamless, reliable, and efficient across Pakistan. With branches in multiple cities, we pride ourselves on exceptional customer service and operational excellence.Role OverviewThe Customer Service Representative (CSR) will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring that every customer receives a positive and professional service experience. The role requires excellent communication skills, patience, and a customer-first attitude.Key Responsibilities<ul><li>Handle incoming calls, emails, and chat inquiries from customers in a timely and professional manner.</li><li>Resolve complaints efficiently while maintaining customer satisfaction.</li><li>Provide accurate information regarding delivery services, parcel tracking, and company policies.</li><li>Coordinate with operations and dispatch teams to ensure timely updates to customers.</li><li>Maintain customer records and log all interactions in the system (FLOWHCM/CRM).</li><li>Escalate complex issues to supervisors or relevant departments when necessary.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied.</li><li>Support in gathering customer feedback to improve service quality.</li><li>Adhere to company policies, compliance, and quality standards.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (preferred) or Intermediate with strong communication skills.</li><li>Experience: 0&ndash;2 years in customer service, preferably in logistics, e-commerce, or telecom.</li><li>Skills:</li><li>Excellent verbal &amp; written communication in English and Urdu.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Familiarity with MS Office and customer service software (CRM/ERP).</li><li>Personal Attributes:</li><li>Customer-focused mindset.</li><li>Patience, empathy, and a positive attitude.</li><li>Team player with strong interpersonal skills.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Career growth and training opportunities.</li><li>Friendly and supportive work environment.</li><li>Being part of a fast-growing delivery solutions company.</li></ul>Monday to Saturday 9AM-6PMLocation: Near Mohata Palace, IB Office Street - Old Clifton Block 5, KarachiJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Job Purpose:The Rider is responsible for ensuring timely and accurate delivery of parcels, packages, and documents to customers while maintaining a high level of professionalism, customer satisfaction, and safety standards.Key Responsibilities:<ul><li>Deliver orders/parcels to customers as per the assigned schedule.</li><li>Ensure safe handling and accurate delivery of all items.</li><li>Collect proof of delivery (POD) and payments (if applicable) and submit to the concerned department.</li><li>Follow the company&rsquo;s delivery routes and time schedules.</li><li>Communicate effectively with dispatchers and supervisors regarding delays, issues, or route changes.</li><li>Maintain the assigned vehicle/bike in good condition and ensure all documentation (license, registration, insurance) is up to date.</li><li>Adhere to all traffic rules, company policies, and safety regulations.</li><li>Provide excellent customer service and represent Do Deliver in a professional manner.</li><li>Report any incidents, accidents, or maintenance requirements immediately to the supervisor.</li></ul>Requirements:<ul><li>Requirements:</li><li>Minimum qualification: Matric / Intermediate.</li><li>Valid motorcycle driving license.</li><li>Own motorcycle.</li><li>Prior experience in delivery/logistics preferred but not mandatory.</li><li>Good communication and time management skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Basic knowledge of local routes and areas.</li></ul>Job Type: Full-timePay: From Rs20,000.00 per monthWork Location: In person

Courier Rider - FSD

Courier Rider - KHI

Courier Rider

About the Role: We are seeking a result-oriented Business Development Manager to lead our sales efforts, expand our client base, and develop strategic partnerships. This role requires leadership, creativity, and a deep understanding of the logistics and courier market.Key Responsibilities:<ul><li>Lead the business development team to achieve monthly and quarterly sales goals.</li><li>Develop and execute business growth strategies and sales plans.</li><li>Identify and secure partnerships with corporate and enterprise clients.</li><li>Manage the sales pipeline and track progress against targets.</li><li>Mentor and motivate the sales team for high performance.</li><li>Conduct competitor analysis and market research for strategic decision-making.</li><li>Collaborate with operations, finance, and customer support teams to ensure client satisfaction.</li><li>Prepare performance reports and share insights with top management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, or Management.</li><li>5&ndash;8 years of experience in business development, preferably in logistics, courier, or e-commerce industries.</li><li>Proven record of meeting and exceeding sales targets.</li><li>Strong leadership and interpersonal skills.</li><li>Excellent communication, negotiation, and analytical abilities.</li><li>Ability to work under pressure and handle multiple priorities.</li></ul>What We Offer:<ul><li>Competitive salary with commission structure.</li><li>Leadership and growth opportunities within the organization.</li><li>A performance-driven and collaborative work culture.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Business Development Manager

About Do Deliver: Do Deliver is a rapidly growing logistics and delivery company providing reliable, tech-driven courier and fulfillment services across Pakistan. We are committed to innovation, speed, and customer satisfaction &mdash; delivering beyond expectations.Role Overview: We are looking for a proactive and ambitious Business Development Executive to support our growth initiatives. The ideal candidate will identify new business opportunities, manage client relationships, and drive sales across assigned territories.Key Responsibilities:<ul><li>Identify and approach potential clients to promote company services.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Achieve monthly sales and revenue targets.</li><li>Prepare and deliver sales presentations and proposals.</li><li>Coordinate with operations and customer service teams to ensure smooth onboarding.</li><li>Conduct market research to identify business trends and competitors.</li><li>Maintain accurate records of all sales activities and client interactions.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>1&ndash;3 years of experience in sales or business development (preferably logistics, e-commerce, or courier industry).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Self-driven, energetic, and target-oriented.</li><li>Proficiency in MS Office and CRM tools is a plus.</li></ul>What We Offer:<ul><li>Competitive salary and attractive incentives.</li><li>Career growth opportunities.</li><li>Dynamic and supportive work environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Business Development Executive

Job Purpose:The Cashier will be responsible for handling day-to-day cash transactions, maintaining accurate financial records, and ensuring smooth coordination between operations and finance teams. The role requires attention to detail, integrity, and the ability to manage payments efficiently in a fast-paced courier environment.Key Responsibilities:<ul><li>Receive and record daily cash collections from dispatch and delivery teams.</li><li>Manage cash deposits and withdrawals in coordination with the finance department.</li><li>Maintain daily cash summary and reconciliation reports.</li><li>Issue receipts, vouchers, and payment slips accurately.</li><li>Support in preparing petty cash reports and ensure documentation for each transaction.</li><li>Maintain proper filing of financial records for audit and reporting purposes.</li><li>Coordinate with branch staff for COD (Cash on Delivery) settlements.</li><li>Ensure all cash handling processes follow company policy and internal control standards.</li></ul>Requirements:<ul><li>Intermediate / Bachelor&rsquo;s degree in Commerce, Accounting, or related field.</li><li>1&ndash;2 years of experience in cash handling or accounts.</li><li>Proficiency in MS Excel and basic accounting software.</li><li>Good communication and record-keeping skills.</li><li>Must be honest, reliable, and detail-oriented.</li><li>Candidates residing near Clifton are strongly preferred.</li></ul>Working Days: Monday to SaturdayTimings: 9:00 AM &ndash; 6:00 PMJob Type: Full-timePay: Rs25,000.00 - Rs28,000.00 per monthWork Location: In person

Cashier

Join Do Deliver Pvt Ltd and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.