Qureos Mentor

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
As a Lead AI Solutions Delivery Engineer, you will be on the front lines, embedded directly with strategic enterprise customers to solve complex business problems using Docusign's proprietary Agentic capabilities, third-party AI integrations, and existing tech stacks. You will bridge the gap between business and technology, defining customer workflows, designing bespoke architectures, writing code, and engineering prompts to deliver tangible business outcomes. You will leverage Docusign's IAM Platform, Docusign and third party MCP servers, APIs, and third party integrations with leading AI ecosystems (like OpenAI, Microsoft CoPilot, and Claude) to optimize enterprise agreement lifecycles against contract populations exceeding millions of agreements. By capturing insights from these field deployments, you will collaborate cross-functionally with Docusign's product and engineering teams to shape our long-term AI roadmap. This role is a perfect fit if you thrive in client-facing environments and have a proven track record deploying GenAI and LLMs in production.</p><p></p><p><br>
This position is an individual contributor role reporting to the Sr. Director, Value Delivery Activation.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Design and lead cross functional customer-facing engagements to develop and deploy a modern Agentic vision of Agreement Management business processes</p></li><li><p>
Design, build, and deploy AI enabled workflows and solutions that integrate Docusign AI capabilities including but not limited to, Docusign's MCP Server and APIs, Docusign Web Forms backed by APIs to third party systems, Custom Extractions, Docusign skills in third party agentic platforms (e.g. Docusign's integration with Open AI, Claude Cowork, Microsoft CoPilot, Harvey and Legora) and other similar customer Agentic Tech stacks to automate and optimize customer business processes</p></li><li><p>
Execute deployment 'firsts' to prove out, capture, and productionize new Agentic implementation patterns, repeatable use cases and toolkits</p></li><li><p>
Run technical demos, trainings, and workshops for technical and non-technical audiences</p></li><li><p>
Partner directly with customer stakeholders, Docusign product, engineering, success, services and partner team members and third party system integrators to translate open-ended operational business requirements into production level AI enabled business solutions</p></li><li><p>
Memorialize repeatable deployment strategies and contribute insights and learnings back to Docusign product and engineering teams</p></li><li><p>
Develop robust data pipelines, containerized microservices, distributed system architectures, and system context management repositories to ensure autonomous AI tools operate accurately and reliably</p></li><li><p>
Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks</p></li><li><p>
Synthesize field learnings, establish repeatable configuration scripts and deployment patterns, and develop cross functional data based recommendations to establish and deliver product consulting toolkits to establish enterprise-deployable implementation guides</p></li><li><p>
Partner with our Partner Enablement and larger partner organization to equip the partner ecosystem to implement well-architected solutions by contributing repeatable deployment best practices and blueprints</p></li><li><p>
Evaluate human and AI-generated code critically for correctness, quality, security, performance, and compliance within isolated cloud environments</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
Bachelor's or advanced degree in Computer Science, Mathematics, Computer Engineering, Statistics, Operations Research, etc. or equivalent practical experience</p></li><li><p>
12+ years of experience in software engineering, deployment-focused engineering, or customer-facing technical delivery roles, in an established technology company, including AI focused startups or scale-ups</p></li><li><p>
1.5+ years of experience implementing LLMs, production-grade GenAI applications, autonomous agents, or orchestration frameworks for production level software</p></li><li><p>
Experience working directly with customers during POCs, architecture reviews, and technical evaluations</p></li><li><p>
Experience with Python, Java, C++, or systems fundamentals</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
Prior experience as a forward deployed engineer, customer-facing technical lead, startup CTO, enterprise architect or software engineer with consulting experience</p></li><li><p>
Experience deploying autonomous agents or AI orchestration frameworks within highly regulated environments such as finance or healthcare</p></li><li><p>
Deep understanding of data security, compliance frameworks, and isolated enterprise cloud deployments</p></li><li><p>
Ability to collaborate cross functionally and &quot;love of learning&quot; posture required to support the rapid development in the AI space</p></li><li><p>
Willingness and ability to travel 25-50% of the time to customer sites as required</p></li><li><p>
Experience designing agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling</p></li><li><p>
Strong communication and customer engagement skills for conducting customer discovery and conveying and synthesizing technical concepts to or from diverse stakeholders, including non-technical audiences</p></li><li><p>
A passion for driving and taking responsibility for customer outcomes, rather than just making customer recommendations</p></li><li><p>
A bias toward action and a &quot;learning posture&quot; in the ever changing world of AI and LLMs with the ability figure things out on the fly</p></li><li><p>
Excitement about building and operating AI agents in production, learning with customers, and then sharing those learnings with cross functional teams</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Wage Transparency</b></h2><div><br>
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.</div><div></div><div><br>
Based on applicable legislation, the below details pay ranges in the following locations:</div><div></div><div><br>
California: $164,700.00 - $266,000.00 base salary</div><div></div><div><br>
Illinois, Colorado, Massachusetts and Minnesota: $158,300.00 - $223,625.00 base salary</div><div></div><div><br>
Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary</div><div></div><div><br>
Washington DC: $164,700.00 - $232,575.00 base salary</div><div></div><div><br>
Ohio: $137,800.00 - $194,650.00 base salary</div><div></div><div><br>
This role is also eligible for the following:</div><ul><li>
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.</li><li>
Stock: This role is eligible to receive Restricted Stock Units (RSUs).</li></ul><div></div><div><p><br>
Global benefits</p>
provide options for the following:</div><ul><li>
Paid Time Off: earned time off, as well as paid company holidays based on region</li><li>
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement</li><li>
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment</li><li>
Retirement Plans: select retirement and pension programs with potential for employer contributions</li><li>
Learning and Development: options for coaching, online courses and education reimbursements</li><li>
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events</li></ul><div><p><b>
Work Authorization Notice:
</b></p>Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.</div><br>
<p></p>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Lead AI Solutions Delivery Engineer

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
As a Senior Product Marketing Manager on the Solutions &amp; International Marketing team, you will own the narrative around Docusign's solutions for the Financial Services industry - crafting and sharing Docusign's story in the most engaging, persuasive way possible. Your expertise marketing solutions to those in the Financial Services industry will shine as you collaborate across Sales, Growth Marketing, and Product teams to drive an integrated GTM strategy and differentiated narrative for buyers and influencers. You will serve as the SME on the challenges, value drivers, and buying journey for the banking, wealth management, and insurance verticals - responsible for crafting high-impact messaging, positioning, and content, identifying priority use cases where we have a right to win, defining cross-functional go-to-market sales plays, enabling our field teams with vital content and tools, and building customer-facing assets that contribute to a strong pipeline for our solutions. As a trusted advisor, you'll provide our field teams with the insights and resources needed to close deals and expand within existing accounts. If you're a customer-focused product marketer with a knack for impactful storytelling, this is your opportunity to make a significant impact in Docusign's growth trajectory.</p><p></p><p><br>
This position is an individual contributor role reporting to the Sr. Director, Solution &amp; International Marketing.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Lead the creation of differentiated positioning, high-impact messaging, and customer-facing content that establishes the Docusign IAM platform as the premier solution for the Financial Services industry across the entire agreement lifecycle</p></li><li><p>
Partner with Sales Operations, Growth Marketing, and Sales Enablement to design and execute Financial Services sales plays, playbooks, training, and tools that accelerate pipeline and deal velocity</p></li><li><p>
Serve as the primary SME on Financial Services buyer personas, uncovering deep customer insights and market trends to optimize the sales cycle and identify high-priority use cases where Docusign has a right to win</p></li><li><p>
Support strategic customer and internal events (e.g., customer and partner conferences, sales meetings, executive briefings) by developing Financial Services narratives, presentations, and speaker materials that reinforce Docusign's differentiated value</p></li><li><p>
Equip Partner Marketing with compelling industry messaging and positioning to fuel joint go-to-market campaigns and co-marketing strategies across the Financial Services ecosystem</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Hybrid:</b></p>
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
8+ years of product marketing experience in the B2B SaaS space, preferably with a focus on tailoring your product marketing craft to the Financial Services industry</p></li><li><p>
Bachelor's degree or equivalent practical experience</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
MBA from top tier school or work equivalent</p></li><li><p>
4+ years of engagement targeting Financial Services professionals</p></li><li><p>
Self-starter who can accomplish projects with minimal need for supervision</p></li><li><p>
Highly collaborative, enthusiastic, open, proactive, and results-driven</p></li><li><p>
Strong analytical and problem-solving skills with clear examples of using data for customer insights and recommendations</p></li><li><p>
Excellent verbal and written communication skills</p></li><li><p>
Proven track record of working with multiple cross-functional teams</p></li><li><p>
Proven ability to understand and simplify complex, technical topics for non-technical audiences</p></li><li><p>
Proven ability to develop and execute go-to-market strategies and innovative programs that drive product solutions adoption</p></li><li><p>
Experience creating and leading sales plays with measurable impact</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Wage Transparency</b></h2><div><br>
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.</div><div></div><div><br>
Based on applicable legislation, the below details pay ranges in the following locations:</div><div></div><div><br>
California: $146,400.00 - $235,375.00 base salary</div><div></div><div><br>
Illinois, Colorado, Massachusetts and Minnesota: $140,100.00 - $197,925.00 base salary</div><div></div><div><br>
Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary</div><div></div><div><br>
This role is also eligible for the following:</div><ul><li>
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.</li><li>
Stock: This role is eligible to receive Restricted Stock Units (RSUs).</li></ul><div></div><div><p><br>
Global benefits</p>
provide options for the following:</div><ul><li>
Paid Time Off: earned time off, as well as paid company holidays based on region</li><li>
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement</li><li>
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment</li><li>
Retirement Plans: select retirement and pension programs with potential for employer contributions</li><li>
Learning and Development: options for coaching, online courses and education reimbursements</li><li>
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events</li></ul><div><p><b>
Work Authorization Notice:
</b></p>Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.</div><br>
<p></p>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Senior Product Marketing Manager, Financial Services Industry

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Technical Support Engineer is a strategic customer advisor and the internal voice for our customer base. Act as a communications bridge for our customers using their preferred language while advocating for relevant and appropriate cultural references to provide the best world-class customer experience. The Engineer will both have the accountability and responsibility to meet our customers' needs delivering proactive and reactive support for customers, partners, and Docusign internal teams to resolve issues, for addressing subscription inquiries, and complete technical tasks. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Provide feedback and carry the voice of customers and partners focused, but not limited to, support practices, and processes. Working with resources across Docusign, the Support Engineer expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software.</p><p></p><p><br>
This position is an individual contributor role reporting to the Manager, Technical Support.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Deliver proactive and reactive support for customers, partners, and Docusign internal teams to resolve issues, address subscription inquiries, and complete technical tasks, assisting and facilitating communication between Docusign and the customers using their local language</p></li><li><p>
Contribute to reviewing, translating, and creating localized language contents and support practices</p></li><li><p>
Provide exceptional technical support for Docusign products and associated services</p></li><li><p>
Handle incoming support channels to troubleshoot customer inquiries, including but not limited to API integrations, embedded systems issues, network and security-related impediments, 3rd party integrations, and multi-product workflows</p></li><li><p>
Use broad technical product expertise within the product areas to help customers increase product and feature utilization</p></li><li><p>
Utilize support tools and resources necessary to solve customer issues, including Salesforce, Jira, Docusign proprietary logging systems, G-Suite, browser developer tools, internal admin console, SQL, and text analysis tooling</p></li><li><p>
Identify improvements to the product proactively, identify bugs, and otherwise discover high-impact opportunities to enhance the customer experience</p></li><li><p>
Promote Docusign products and services to customers and prospective customers via consultative discussion and evaluation of their service and support needs</p></li><li><p>
Manage escalated cases from internal channels to troubleshoot issues customers face when using Docusign products</p></li><li><p>
Provide support for internal peers for inquiries on product knowledge and engagement paths, including translation to and from English of customers language</p></li><li><p>
Meet and exceed Docusign Customer Support service level goals for areas of product expertise</p></li></ul><br>
<p></p>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
2+ years of related experience</p></li><li><p>
Fluent in English</p></li><li><p>
Bachelor of Science degree in a Computer Science, Engineering, or related technical discipline</p></li><li><p>
Experience with SaaS troubleshooting in a Technical Support capacity</p></li><li><p>
Experience with modern markup and programming languages such as XML, JavaScript/jQuery, or similar</p></li><li><p>
Experience with troubleshooting in a web-based environment including HTTP, JSON, IIS, HTML, and CSS</p></li><li><p>
Experience with log analysis using network tools such as Fiddler, HAR Analyzer, browser developer tools or similar</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
Fluency in another European language, ideally French</p></li><li><p>
Self-motivated, goal-oriented, excellent organizational skills and superior time management skills</p></li><li><p>
Effective communication skills which are a key component of this role, with audiences that include customers, peers, and occasional executive presence</p></li><li><p>
Ability to troubleshoot regular expressions and other complex data validation rules</p></li><li><p>
Expertise with web-based applications, web service APIs, monitoring tools (e.g. Dynatrace), and authentication technologies such as SAML and oAuth</p></li><li><p>
Familiarity with structured query languages such as SQL and SOQL</p></li><li><p>
Ability to maintain composure in critical situations and communicate clearly with both internal and external customers</p></li><li><p>
Ability to collaborate with peers across the organization without friction</p></li><li><p>
Familiarity with Jira and Salesforce for case management</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Technical Support Engineer II

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><p></p><p><br>
This position is an individual contributor role reporting to the Manager, Renewal Specialists.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></li><li><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></li><li><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></li><li><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></li><li><p>
Evaluate diverse problems where analysis of data requires evaluation of identifiable factors</p></li><li><p>
Adhere to best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting</p></li><li><p>
Achieve financial and strategic revenue, bookings and billings targets</p></li><li><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></li><li><p>
Leverage customer data and behavior to assess the health of each renewal</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
Eligible to work in Egypt</p></li><li><p>
Fluent in written and spoken English</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
Bachelor's degree</p></li><li><p>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</p></li><li><p>
Strong negotiation skills with experience driving contracts to completion on time</p></li><li><p>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</p></li><li><p>
Experience in quota carrying sales role with proven achievement</p></li><li><p>
Strong process management, financial acumen, and contractual engineering skills</p></li><li><p>
Ability to react and adapt to potential rapid shifts in priorities</p></li><li><p>
Strong level of urgency, organization, and prioritization skills</p></li><li><p>
Ability to project-manage the renewal cycle, pulling in necessary resources</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Renewal Coordinator

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><div><p><br>
The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p></div><div></div><div><br>
This position is an individual contributor role reporting to the Manager, Renewal Specialists.</div><div><div><p><b><br>
Responsibility</b></p></div></div><ul><li><div><p>
Implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></div></li><li><div><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></div></li><li><div><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></div></li><li><div><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></div></li><li><div><p>
Evaluate diverse problems where analysis of data requires evaluation of identifiable factors</p></div></li><li><div><p>
Adhere to best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting</p></div></li><li><div><p>
Achieve financial and strategic revenue, bookings and billings targets</p></div></li><li><div><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></div></li><li><div><p>
Leverage customer data and behavior to assess the health of each renewal</p></div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Hybrid:</b></p>
<p>Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)</p></div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><div><p>
Eligible to work in Egypt</p></div></li><li><div><p>
1+ years of experience within Renewal Management, Account Management or Customer Success</p></div></li><li><div><p>
Bachelor&rsquo;s degree</p></div></li><li><div><p>
Fluent in written and spoken French and English</p></div></li></ul><div></div><div><p><b><br>
Preferred</b></p></div><ul><li><div><p>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</p></div></li><li><div><p>
Strong negotiation skills with experience driving contracts to completion on time</p></div></li><li><div><p>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</p></div></li><li><div><p>
Experience in quota carrying sales role with proven achievement</p></div></li><li><div><p>
Strong process management, financial acumen, and contractual engineering skills</p></div></li><li><div><p>
Ability to react and adapt to potential rapid shifts in priorities</p></div></li><li><div><p>
Strong level of urgency, organization, and prioritization skills</p></div></li><li><div><p>
Ability to project-manage the renewal cycle, pulling in necessary resources</p></div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Renewal Coordinator - French and English Speaking

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><div><div><br>
As an Enterprise Account Executive at Docusign, you will play a pivotal role in driving revenue growth and expanding our footprint within strategic enterprise accounts. You will lead cross-functional teams, build deep customer partnerships, and deliver transformative agreement solutions that align to our customers&rsquo; strategic priorities. This role is ideal for a sales professional who thrives in complex, consultative enterprise environments and is passionate about creating meaningful business outcomes through technology.</div></div><div><br>
This position is an individual contributor role reporting to the Regional Vice President, Enterprise.<br>
<p><b>
Responsibility</b></p></div><ul><li><div>
Orchestrate and align cross-functional teams&mdash;including solution engineering, customer success, and marketing&mdash;to deliver value-driven outcomes and achieve measurable account goals</div></li><li><div>
Develop and expand multi-threaded relationships across customer organizations, engaging confidently with stakeholders at all levels, including the C-suite</div></li><li><div>
Identify, qualify, and close new business opportunities within enterprise accounts, with a focus on long-term customer success and retention</div></li><li><div>
Articulate the unique value of Docusign&rsquo;s Agreement Cloud and IAM solutions in ways that resonate with each customer&rsquo;s strategic goals and business drivers</div></li><li><div>
Manage complex sales cycles, from discovery through negotiation and closure, leveraging structured deal methodologies and data-driven forecasting</div></li><li><div>
Partner with internal stakeholders across the business to deliver seamless customer experiences and ensure the ongoing health of key enterprise relationships</div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><div>
8+ years of direct sales experience in an enterprise level</div></li><li><div>
Account Executive role or equivalent quota-carrying role</div></li><li><div>
BA/BS degree or equivalent work experience</div></li></ul><div><p><b>
Preferred</b></p></div><ul><li><div>
8+ years SaaS sales experience selling enterprise level accounts</div></li><li><div>
Experience selling web-based products/services</div></li><li><div>
Experience managing and closing complex sales cycles</div></li><li><div>
Demonstrated ability to over-achieve quotas (top 10-20% of company) in past positions</div></li><li><div>
Proficient computer application skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel</div></li><li><div>
Willingness to travel 30%+ as needed</div></li><li><div>
IT industry and multinational environment background</div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Wage Transparency</b></h2><div><br>
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.</div><div></div><div><br>
Based on applicable legislation, the below details pay ranges in the following locations:</div><div></div><div><br>
California: $114,400.00 - $172,100.00 base salary</div><div></div><div><br>
Illinois, Colorado, Massachusetts and Minnesota: $113,500.00 - $164,650.00 base salary</div><div></div><div><br>
Washington, Maryland, New Jersey and New York (including NYC metro area): $113,500.00 - $165,850.00 base salary</div><div></div><div><br>
Washington DC: $114,400.00 - $165,850.00 base salary</div><div></div><div><br>
Ohio: $109,300.00 - $158,575.00 base salary</div><div></div><div><br>
This role is also eligible for the following:</div><ul><li>
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.</li><li>
Stock: This role is eligible to receive Restricted Stock Units (RSUs).</li></ul><div></div><div><p><br>
Global benefits</p>
provide options for the following:</div><ul><li>
Paid Time Off: earned time off, as well as paid company holidays based on region</li><li>
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement</li><li>
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment</li><li>
Retirement Plans: select retirement and pension programs with potential for employer contributions</li><li>
Learning and Development: options for coaching, online courses and education reimbursements</li><li>
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events</li></ul><div><p><b>
Work Authorization Notice:
</b></p>Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.</div><br>
<div></div>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Account Executive, Enterprise

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