Urwah Admin

Doka Group

<div>Company Description 
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided &ndash; no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years
As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.
Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of regional construction thanks to its various mega projects including NEOM and the Red Sea Development. Focused with an emphasis on tech, Saudi Arabia is also pioneering new on-site standards,
Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company&rsquo;s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.
Advanced Formwork Co. Ltd. is proud to be certified as a Great Place to Work! This prestigious certification reflects our commitment to creating a positive, inclusive, and supportive work environment where every team member can thrive. Join us and be part of a company that values your growth and well-being. 
Job Description 
Advanced Formwork Co. Ltd (Doka) is looking for a Head of Sales Support who can lead the sales support team and manage the CRM system to enhance sales operations and customer relationship management. This role involves developing strategies to optimize CRM usage, providing training and support to the sales team, and ensuring the CRM system is effectively utilized to drive sales growth and customer satisfaction.
 If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.
If you are looking to work for a reputed international company within a multicultural team, then this position is an exciting opportunity for you 
Key Responsibilities:
CRM Management:<ul><li>
Oversee the implementation, configuration, and maintenance of the CRM system.</li><li>
Ensure the integrity, accuracy, and effective usage of CRM data.</li><li>
Develop, enforce, and optimize CRM usage policies and best practices.</li><li>
Monitor and enhance CRM-supported sales processes for customer relationship management.</li></ul>
Sales Support Leadership:<ul><li>
Lead, mentor, and develop a high-performing sales support team.</li><li>
Monitor organizational sales activities, including project pipelines, calculations, controlling, and analysis.</li><li>
Ensure proper handling and quality control of sales data using systems like Victori II.</li><li>
Provide troubleshooting assistance for customer orders, account statuses, and related issues.</li></ul>
Process Optimization and Collaboration:<ul><li>
Identify and implement process improvements to enhance sales efficiency and customer satisfaction.</li><li>
Develop performance indicators to monitor the success of the sales support team.</li><li>
Collaborate with cross-functional teams to streamline operations and foster alignment with business objectives.</li></ul>
Customer-Focused Activities:<ul><li>
Address customer inquiries, complaints, and issues promptly and professionally.</li><li>
Leverage CRM analytics to identify trends and opportunities for growth and improvement.</li></ul>
Strategic Planning and Execution:<ul><li>
Develop and execute sales support strategies aligned with overall business goals.</li><li>
Regularly review sales processes and recommend improvements to increase efficiency and effectiveness.</li><li>
Contribute to the creation and monitoring of sales forecasts and budgets.</li></ul>
Data Analytics and Reporting:<ul><li>
Build comprehensive sales reports to track performance, customer trends, and market opportunities.</li><li>
Conduct in-depth analysis of sales data to identify bottlenecks and areas of improvement.</li><li>
Provide actionable insights to senior leadership for informed decision-making.</li></ul>
Customer Relationship Management:<ul><li>
Develop strategies to strengthen long-term relationships with key customers.</li><li>
Monitor and improve the customer feedback process to enhance satisfaction.</li><li>
Support the sales team in resolving complex customer issues and escalations.</li></ul>
Team Collaboration and Support:<ul><li>
Foster strong collaboration between sales, marketing, and operational teams to ensure a seamless customer experience.</li><li>
Act as the point of contact for resolving inter-departmental challenges related to sales processes.</li><li>
Support the implementation of key sales initiatives and campaigns by providing operational and logistical support.</li></ul>
Market and Competitor Analysis:<ul><li>
Monitor industry trends and competitors to identify market shifts and adapt strategies accordingly.</li><li>
Provide the sales team with relevant market insights and competitive intelligence to support deal negotiations.</li></ul> 

Qualifications 
Your Qualifications to be Successful<ul><li>
Bachelor&rsquo;s degree in Business Administration or related filed</li><li>
Proven experience in sales support, CRM management, or a similar role.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Analytical and problem-solving abilities.</li><li>
Ability to work collaboratively across departments</li><li>
Proficient in Ms Office and excellent in Ms Excel advanced functions</li><li>
Construction industry experience</li><li>
Time management, organizational skills</li><li>
Ability to focus, attention to detail</li><li>
Ability to multitask and manage multiple priorities</li><li>
Saudi National</li></ul> 

Additional Information 
Your Benefits will be:<ul><li>
A chance to work with a reputable international company in a diverse and multicultural environment.</li><li>
Opportunities for professional growth and development.</li></ul></div>

Head of Sales Support (CRM) - Saudi National

<div>Company Description 
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided &ndash; no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years
As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.
Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of regional construction thanks to its various mega projects including NEOM and the Red Sea Development. Focused with an emphasis on tech, Saudi Arabia is also pioneering new on-site standards,
Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company&rsquo;s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team. 
Job Description 
We are looking for a people-oriented Marketing Coordinator (Saudi National) based in Riyadh, Saudi Arabia. If you have experience in a fast-paced marketing support function or similar, then this could be the ideal role for you! Reporting to the Managing Director, you will work closely with the local sales and regional marketing team to drive marketing activities
If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.
This position requires an enthusiastic individual who understands the formwork and scaffolding industry. Your extensive experience in the construction filed, will make you successful in this role. If you are looking to work for a reputed international company within a multicultural team, then this position is an exciting opportunity for you.
Key Responsibilities:<ul><li>
Assist in the development and implementation of marketing plan and strategy</li><li>
General coordination with internal stakeholders to support content creation and publishing approvals for social media posts, project editorials and press releases</li><li>
Organize and coordinate internal and external events and trade show participations</li><li>
Preparation of design briefs for sales promotions, flyers, brochures, social media posts, etc. according to corporate design guidelines</li><li>
Conduct market research to identify trends and opportunities</li><li>
Monitor and report on the effectiveness of marketing campaigns</li><li>
Administrative tasks related to marketing activities</li></ul> 

Qualifications 
<ul><li>
Qualification in business administrations, marketing or related field</li><li>
Outstanding written and verbal communication skills</li><li>
Strong attention to detail and proofreading abilities</li><li>
Professional and enthusiastic demeanor</li><li>
Strong prioritisation, organisation, and project management skills</li><li>
Ideally experience working with corporate design guidelines</li><li>
Ability to build and maintain trustful relationships with stakeholders on all levels</li><li>
Confident in all MS Office applications, particularly Excel and Power Point 
</li></ul> 
 
Additional Information 
Your Benefits will be:<ul><li>
Opportunities for professional growth and development</li><li>
A collaborative and supportive work environment</li></ul></div>

Marketing Coordinator (Saudi National)

<div>Company Description 
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided &ndash; no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years
As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.
Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of regional construction thanks to its various mega projects including NEOM and the Red Sea Development. Focused with an emphasis on tech, Saudi Arabia is also pioneering new on-site standards,
Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company&rsquo;s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.
Advanced Formwork Co. Ltd. is proud to be certified as a Great Place to Work! This prestigious certification reflects our commitment to creating a positive, inclusive, and supportive work environment where every team member can thrive. Join us and be part of a company that values your growth and well-being. 
Job Description 
Advanced Formwork Co. Ltd (Doka) is looking for an Area Sales Manager Central Area, Saudi Arabia who is responsible to drive sales growth and market expansion in the Central area.
If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.
If you are looking to work for a reputed international company within a multicultural team and to be part of a company recognized as a Great Place to Work, then this position is an exciting opportunity for you.
Key Responsibilities:<ul><li>
Identify &amp; acquire potential customers and projects in order to secure business for Doka</li><li>
Develop both new and existing accounts and expand business in the area of responsibility</li><li>
Analyse the assigned territory and market potential</li><li>
Ensure full knowledge of all the Key Customers&rsquo; decision makers and key influencers as well as organisation structure and decision processes</li><li>
Establish, develop and maintain positive business and customer relationships</li><li>
Using the Doka product portfolio for upselling in order to increase revenue</li><li>
Understand fully and always act as per Doka company policy and as per sales strategy given out by the company</li><li>
Complete understanding of all Doka products and services including how they compare with the competition so that product presentations and proposals can be delivered effectively and skilfully</li><li>
In conjunction with management, produce plans, budgets, forecasts and subsequently deliver against these plans</li><li>
Selling and servicing the best and most economical solution and suitable products to the customer</li><li>
Coordinate technical solutions with engineering department and transfer them into a full technical and commercial proposal in accordance with current pricing and product strategy</li><li>
Resolve customer problems and complaints to maximize satisfaction</li><li>
Lead and coordinate with team members and all other departments throughout the whole sales process from inquiry to project closure</li><li>
Maintain best in class after sales service for customers</li><li>
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services</li><li>
Ensure payments throughout the sales process by following up with the customer and coordinate internally with involved departments</li><li>
Maintain and permanently update all customer and project relevant figures in the CRM system to ensure accurate forecasting of revenue and material requirements.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Civil Engineering or a related field, with strong expertise in the construction and formwork industry.</li><li>
Minimum of 5 years&rsquo; sales management experience in Saudi Arabia, with a demonstrated ability to achieve and exceed targets.</li><li>
Highly motivated, results-driven, and capable of delivering a strong sales performance.</li><li>
Excellent interpersonal and communication skills, with a talent for selling and negotiating effectively.</li><li>
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.</li><li>
Experience in delivering client-focused presentations tailored to audience needs.</li><li>
Proven relationship management abilities and openness to feedback.</li><li>
Solid understanding of key contractual terms and the ability to apply this knowledge effectively.</li><li>
Passionate about providing value-added solutions to clients.</li><li>
Fluency in English; proficiency in Arabic is a strong advantage.</li><li>
Team-oriented, with a collaborative mindset and a positive attitude toward multicultural environments.</li><li>
Self-starter, capable of working unsupervised</li><li>
Proficiency in modern IT tools, CRM systems, and communication technologies.</li></ul> 

Additional Information 
Your Benefits will be:<ul><li>
Dynamic working environment where teamwork, innovation, and personal development are valued.</li><li>
Training and continuous development of employees to maintain a high level of expertise and competitiveness, as well as opportunities for advancement</li></ul></div>

Area Sales Manager – Central Area, Riyadh

<div>Company Description 
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided &ndash; no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years
As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.
Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of regional construction thanks to its various mega projects including NEOM and the Red Sea Development. Focused with an emphasis on tech, Saudi Arabia is also pioneering new on-site standards,
Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company&rsquo;s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.
Advanced Formwork Co. Ltd. is proud to be certified as a Great Place to Work! This prestigious certification reflects our commitment to creating a positive, inclusive, and supportive work environment where every team member can thrive. Join us and be part of a company that values your growth and well-being 
Job Description 
Advanced Formwork Co. Ltd (Doka) is looking for a highly motivated Regional Key Account Manager to focus on the Regional (Middle East &amp; Africa) business of selected Turkish construction companies.
As a Regional Key Account Manager, you will be working with our Regional Sales Teams, reporting to the Head of Sales Country and in a second reporting Line to the Head of Global Key accounts in our HQ.
The employment will be based in our Riyadh Office, Saudi Arabia. If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.
Your extensive experience in the construction field will make you successful in this role. If you are looking to work for a reputed international company within a multicultural team and to be part of a company recognized as a Great Place to Work, then this position is an exciting opportunity for you.
Key Responsibilities:<ul><li>
You are the first point of contact for all regional queries of selected global Turkish construction companies. You will drive regional revenue goals.</li><li>
You work in close contact with our organization in MEA to develop a mutual strategy, considering local, regional and international business activities.</li><li>
You take over responsibility for selected Turkish Global Key Accounts and define individual key account plans based on Regional Projects.</li><li>
You develop a strong network within the Global Key Account HQ.</li><li>
You communicate and align all strategic activities with internal stakeholders to reach defined targets.</li><li>
You provide input for our HQ departments to develop tailored products &amp; services in support of Turkish Key Accounts.</li><li>
You get involved in Large Scale Projects in the Region Middle East &amp; Africa of assigned Turkish Key Accounts.</li><li>
You establish and maintain global framework &amp; preferred supplier agreements for Turkish Key Accounts.</li><li>
You will identify future Turkish Global Key Accounts.</li><li>
You will support projects of Turkish Key Accounts and act as an advisor to our local Sales team</li></ul> 

Qualifications 
<ul><li>
Bachelor Degree in Business, Engineering or Construction</li><li>
10 years&rsquo; experience in Key Account Management and / or Sales</li><li>
Strong experience in construction industry</li><li>
Excellent communication skills and the ability to connect with people.</li><li>
of different cultural backgrounds</li><li>
Excellent communication skills in Turkish &amp; English</li><li>
Strategic mind set, self-motivated with strong work ethics.</li><li>
Strong negotiation and closing skills.</li><li>
Added value &amp; Solution oriented.</li><li>
Assertive team player</li><li>
Willingness to travel globally.</li></ul> 

Additional Information 
Your Benefits will be:<ul><li>
Dynamic working environment where teamwork, innovation, and personal development are valued.</li><li>
Training and continuous development of employees to maintain a high level of expertise and competitiveness, as well as opportunities for advancement.</li></ul></div>

Regional Key Account Manager - Turkish Key Accounts

Join Doka Group and explore 4 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.