Qureos Mentor

DOLCE&GABBANA

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 Scope Of The Position
 
 
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 According to the Stock Manager guidelines:
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 is responsible for properly shipping, receiving product and supplies, process and distribute invoices on time
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 organize the stock and monitor the stock levels in order to support the activities of the Sale Staff
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 meet the product needs of the store to maximize product distribution and maintain a clean working environment
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 If needed, execute the administration and back office duties
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 Key Responsibilities
 
 
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 Provide support to the Sales Staff, ensuring efficient and fast replenishment of merchandise on the shop floor and shortening the waiting time of the clients
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 Supervise the flow of goods between storage and the shop floor, prepare and control arrangement of articles
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 Follow daily placement of items for sale, in line with articles available in stock
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 Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner
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 Receive and verify all deliveries of product and non-commercial goods to the store, ensuring that it is in good condition and corresponds the packing list
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 Verify of correct uploading /downloading in START system
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 Ensure replenishment in the stock room and on the shop floor (the latter in conjunction with the Sales Staff) is done hourly and accurately
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 Organize the product in the stockroom in accordance with company&rsquo;s guidelines
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 Keep the stockroom in order and clean
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 Keep all goods in their corresponding packaging and covered by plastic covers according to Corporate guidelines
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 Inform his/her Stock Manager/Supervisor on a regular basis about space available for new deliveries
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 Organize and manage return of merchandise at the end of the season
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 Verify damaged merchandise
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 Verify returned merchandise in conjunction with the Stock Manager/Supervisor
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 Organize non-commercial goods in the stockroom and make sure that security tags are attached to the merchandise
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 Carry out physical stock checks on a periodic basis
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 Conduct full physical stock takes on a periodic basis, recording the results in accordance with the company&rsquo;s procedures
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 Compare physical inventory counts against START data, identifying and reconciling eventual discrepancies in the stock levels
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 Control and supervise transfers and all other operations in a timely manner and in accordance to the DG guidelines
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 Participate to the store inventories
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 Plan and undertake inventory operations and be a stakeholder in monitoring loss prevention and unknown mark-downs
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 Monitor negative items inside the system and give the support to solve the problem about the wrong movements
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 Manage organization of stock in accordance with DG directives and procedures
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 Check Quality Control, sorting and space optimization when requested
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 Support the store management in the execution of the administrative and back office store duties
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 Uphold grooming and styling standards
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 </ul>
</div>

Stock Keeper

<div>
 
 
 Scope Of The Position
 
 
 <ul>
 <li>
 Achieve store sales budget
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 Lead and support all activities to achieve store business objectives, demonstrating an excellent client experience
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 Perform with high integrity in company compliance with Corporate departments
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 Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability and compliance with company&rsquo;s procedures within a store facility
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 Be a role model ensuring the highest level of client service
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 Represent the brand as an ambassador by promoting its&rsquo;s values and ambitions within the market place
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 Key Holder
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 Key Responsibilities
 
 
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 Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
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 Prepare and analyze monthly store performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
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 Analyze store KPIs and identify strategies to ensure performance standards are met
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 Develop and implement business action plans in order to enhance sales for each product category and client tier segment
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 Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
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 Handle and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches
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 Participate to the Corporate review process for the Sale Staff
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 Arrange and conduct monthly coaching sessions with the Sale Staff to review performance and provide constructive, timely feedback
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 Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
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 Identify and create action plans, build development plans for all employees
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 facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
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 Motivate and challenge the Staff of FoH and BoH to provide the highest level of client service
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 Maintain full organization of company assets, for both the BoH and FoH guidelines where multiple ASM exist each of them has direct responsibility over specific business lines and hierarchical report of a portion of the team
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 Collaborate to the definition of accurate schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
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 Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people
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 Demonstrate sales leadership by playing an active role on the shop floor through client engagement and promote brand awareness
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 Monitor and execute monthly CRM database reporting in order to:
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 assist in the execution of company CRM initiatives
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 capture meaningful clients&rsquo; data to build actions to develop opportunities with loyal and potential clients
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 Train and develop the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
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 Participates in attracting, recruiting, and retaining a high performing team
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 Ensure a consistent and branded onboarding experience for all new joiners
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 Assist with the monitoring of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost
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 Oversee the processing of daily incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignments, &hellip;
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 Manage implementation and execution of all company initiatives within the store
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 Support and maintain Visual Merchandising standards
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 Oversee the inventory control
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 Perform other duties as directed
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 Experience Required
 
 
 <ul>
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 Luxury Retail
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 Retail Management
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 Retail operations
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 Experience in managing large teams
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 Strong people skills
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 Strong leadership skills
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 Clienteling
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 </ul>
 
 
</div>

Store Manager

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure his/her individual sales achievement providing an impeccable service to clients
 </li>
 <li>
 Partner with the store management to achievement of store sales budget
 </li>
 <li>
 Support all activities to achieve store business objectives, demonstrating an excellent client experience
 </li>
 <li>
 P[perform with high integrity in in company compliance with Corporate departments
 </li>
 <li>
 Responsible for the coordination of FoH and BoH activities according to the guidelines provided by the store management
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 Be a role model for the Sale Staff
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 Be an ambassador of the brand (If Key Holder, serves as a role model in client service by making the client experience the priority and consistently achieving monthly sales targets, as well as effectively performing operations functions: opens and closes the store, register, and back office management procedures.)
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 Key Accountabilities
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 Contribute to the sales target achievement selling product and providing an excellent service
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 Undertake all required tasks (shop floor and BoH) set by the store management team in an effective and timely manner
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 Coordinate and oversee the activities in the FoH and BoH as requested by the store management in order to meet the qualitative and quantitative results expected by the store. Main duties (depending on the store cluster):
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 coordinate the execution of all company initiatives within the store
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 Support the Sale Staff in achieving the targets and develop both store and individual performance
 </li>
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 Organize the execution of the action defined by the store management to implement business action plans, to enhance sales for each product category and client tier segment
 </li>
 <li>
 Participate in analyzing monthly KPIs and identify strategies to ensure performance standards are met
 </li>
 <li>
 Participate to the monthly CRM database analysis managed by the store management in order to facilitate and execute the CRM activities
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 Oversee the shop floor in order to smooth operations and facilitate the collaboration with the BoH team
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 Share information with the store management about the best and worst sellers, participate in deciding and implementing any improvements in the sale process and/or in the exposition of products
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 Support cash operations if needed (is trained to use the till)
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 Assist the store management in preparing schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
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 identify competencies gap and knowledge to develop in the Sale Staff
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 Propose to the store management the Sale Staff development plans
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 Coach the Sale Staff in selling competencies, tools and understanding key business metrics
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 Arrange and/or deliver training sessions for the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
 </li>
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 Monitor the quality of the service offered to the clients and the performance level providing feedback on the shop floor
 </li>
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 Participate to the monthly coaching sessions conducted by the store management with the Sale Staff to review performance
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 Ensure store compliance with company policy and procedures
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 Promote and drive brand image through knowledge of product and ensure visual merchandising standards
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 Minimize loss by ensuring loss prevention procedures are followed at all times and incidents are reported to store management team
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 if requested, support, coordinate and oversee: the stock operations activities and tasks
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 Accountable for the Mentoring Program responsibility in accordance with the Retail Campus guidelines:
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 Guarantee the &ldquo;Mentoring Program&rdquo; effective development
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 Participate to the training and coordination activities proposed at a Country or Regional level
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 Perform other duties as directed
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 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
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 5 - 10 years of Luxury Retail Experience
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 Excellent written and verbal communication skills
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 Strong leadership experience.
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 Energetic, enthusiastic, fast paced, adaptable
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 </ul>
 
 
</div>

Retail Sales Manager

Join DOLCE&GABBANA and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DOLCE&GABBANA

ABOUT_COMPANY

Stock Keeper

Store Manager

Retail Sales Manager