Qureos Mentor

Dollar Bank

<div>Job Overview: 
The Personal Banker Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions. 
 
In addition to a comprehensive retail training program that develops consultative sales skills, the Personal Banker Supervisor receives leadership training focused on branch operations. This includes essential procedures for opening and closing the branch, as well as strategies for making informed business decisions that prioritize customer satisfaction and operational efficiency. 
 
Qualifications: 
<ul><li>High school diploma/GED required.</li><li>College degree or a minimum of one year demonstrated ability to deliver outstanding customer service while achieving sales goals is required.
</li><li>Leadership, supervision, or mentorship experiences required.</li><li>Ability to travel as needed to training.</li><li>Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.</li></ul> 
Principal Activities and Duties: 
<ul><li>Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
</li><li>Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.</li><li>Perform teller functions based upon the needs of the branch. Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.</li><li>Multitasking skills to quickly shift from transaction to transaction.</li><li>Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.</li><li>Arithmetic skills to count money accurately.
</li><li>Computer literacy to access account information and process transactions.</li><li>Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
</li><li>Maintain a professional appearance and conduct yourself in a professional manner at all times.</li><li>Maintain the highest level of professional integrity and ethics.</li></ul> 
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</div>

Personal Banker Supervisor, Stow

<div>The Personal Banker Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions.
 
 
In addition to a comprehensive retail training program that develops consultative sales skills, the Personal Banker Supervisor receives leadership training focused on branch operations. This includes essential procedures for opening and closing the branch, as well as strategies for making informed business decisions that prioritize customer 
satisfaction and operational efficiency.
 
 
Qualifications:
 
<ul><li>High school diploma/GED required.
</li><li>College degree or a minimum of one year demonstrated ability to deliver outstanding customer service while achieving sales goals is required.
</li><li>Leadership, supervision, or mentorship experiences required.
</li><li>Ability to travel as needed to training.
</li><li>Candidates being considered will be subject to additional background checks as required by the Office
</li></ul>of the Comptroller of the Currency.
 
 
Principal Activities and Duties:
 
<ul><li>Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
</li><li>Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
</li><li>Perform teller functions based upon the needs of the branch. Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
</li><li>Multitasking skills to quickly shift from transaction to transaction.
</li><li>Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
</li><li>Arithmetic skills to count money accurately.
</li><li>Computer literacy to access account information and process transactions.
</li><li>Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
</li><li>Maintain a professional appearance and conduct yourself in a professional manner at all times.
</li><li>Maintain the highest level of professional integrity and ethics.
</li></ul> 
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</div>

Personal Banker Supervisor, Virginia Beach

<div>The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs. 
 
Education and Experience Requirements: 
 
<ul><li>High school diploma OR GED required.</li><li>Ability to travel as needed to training.</li></ul> 
Essential Functions: 
 
<ul><li>Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.</li><li>Meet established referral goals.
</li><li>Maintain cash flow and security drawers, terminals, and other valuables.
</li><li>Manage a teller window while maintaining an acceptable balancing record.
</li><li>Multitasking skills to quickly shift from transaction to transaction.</li><li>Arithmetic skills to count money accurately.</li><li>Computer literacy to access account information and process transactions.</li><li>Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
</li><li>Process transactions in an accurate and efficient manner while providing quality customer service.
</li><li>Maintain a professional appearance and always conduct yourself in a professional manner.
</li><li>Maintain the highest level of professional integrity and ethics.</li><li>All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</li></ul></div>

Full-time Teller, Penn Hills

<div>The New Construction Department works with builders and individuals purchasing newly constructed homes providing mortgages. The Loan Administrator is responsible for performing various administrative duties and providing quality service by helping manage the routine tasks required to process and close mortgage loan applications for newly constructed homes. The successful candidate will work alongside seasoned professionals to contribute to department goals and objectives and to deliver exceptional service to our customers. 
 
Education and Experience Requirements: 
 
<ul><li>High School Diploma/GED required</li><li>Six (6) months banking or administrative experience.</li></ul> 
Certificate, Licenses and Registration Requirements:
 
<ul><li>N/A</li></ul> 
Knowledge, Skill, and Ability Requirements: 
 
<ul><li>Attention to detail. Good typing and proofreading skills.</li><li>Ability to manage multiple tasks and deadlines in a high paced environment.</li><li>Effective communication skills, both oral and written for professional correspondence.</li><li>Proficiency with Microsoft Word and Excel.</li><li>Experience with banking or loan software preferred.</li><li>Familiarity with the mortgage servicing process is a plus.
</li></ul> 
Essential Functions: 
 
<ul><li>Send mortgage insurance payments to MI companies and reconcile payments report.</li><li>Assist the construction servicing team with management of loan documents.</li><li>Prepare conversion documents upon completion of a newly constructed home.</li><li>Perform other duties as assigned to support the residential lending department.</li><li>All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</li></ul> 
Supervisory Responsibilities:
 
<ul><li>N/A</li></ul></div>

Loan Assistant

Join Dollar Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dollar Bank

About Company

Personal Banker Supervisor, Stow

Personal Banker Supervisor, Virginia Beach

Full-time Teller, Penn Hills

Loan Assistant