Qureos Mentor

Dollar Bank

<div>The VP, Branch Support is responsible for the overall administration and efficient daily operation of the retail branch network of the Virginia Division. This includes customer service, consultative sales, operations, team development, risk management, security, and safety in accordance with the Bank's objectives. 
 
Qualifications: 
<ul><li>Bachelor&rsquo;s Degree required. Will consider commensurate experience.</li><li>Minimum of 11 years of managerial or leadership experience required.</li><li>Minimum of 3 years of experience managing multiple retail branch banking locations.</li><li>Demonstrated ability to deliver outstanding customer service.</li><li>Proficient computer skills, math aptitude and attention to detail is a must.</li><li>Demonstrated strong leadership skills and dependability.</li><li>Able to work a flexible schedule including evenings and Saturdays required.</li><li>A valid driver&rsquo;s license and access to a reliable vehicle is required.
</li><li>Effectively communicate and demonstrate strong time management skills as required.</li><li>Able to work well under pressure and be able to meet deadlines.</li><li>Able to develop a strong community presence and to enhance new and existing business opportunities.</li></ul> 
Principle Activities and Duties: 
<ul><li>Consistently set the example of providing quality service as outlined in the Bank&rsquo;s Quality Service Statement.</li><li>Directly impact the growth and retention of customers through proactive efforts.</li><li>Focus on building a customer service driven team where everyone contributes to the success of the Relationship Building and Operational efforts.</li><li>Assist the management teams in developing and motivating the team members of their branches by offering constructive feedback and positive reinforcement. This can be accomplished at regular team meetings and through individual documented coaching sessions.</li><li>Represent Dollar Bank in the community in a professional and competent manner at all times. Is expected to manage the solvency of business deposit and loan relationships within the surrounding communities through active participation in various organizations and charitable functions.</li><li>Takes the appropriate steps for the Cleveland Branch Network to meet the established Group Banking Onsite Visit and Checking Accounts Opened goals each month. This will be accomplished by being proactive in outside calling efforts and by taking advantage all Group Banking opportunities within his market.</li><li>Exhibit operational knowledge while upholding the operational integrity of the assigned branches by assisting the team in all areas of branch operations including Compliance.</li><li>Lead the achievement of all Relationship Building, Operational Integrity, and Customer Service goals for assigned branches.</li><li>Exercise sound decision-making skills as it relates to balancing risk, profitability, and customer service with every decision. Consistently lead by example, maintain professionalism and a positive attitude at all times and exercise superior leadership skills.</li></ul>
 
Physical Requirements and Working Conditions: 
Perform sedentary to light work (able to lift up to 20 pounds from floor to waist, and/or a negligible amount of force constantly to lift, carry, push, pull, grasp, or otherwise move objects). See, hear, talk and perform tasks requiring manual dexterity and visual acuity; sit, stand, walk, crouch, reach, pull, push and other similar, repetitive tasks requiring physical activity. Able to operate standard office/computer equipment such as photocopiers, fax machines, computers, iPads, scanners, calculators, etc. 
 
Note: 
Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. 
 
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</div>

VP, Branch Support, Virginia

<div>The Assistant Branch Manager participates in a comprehensive retail training program while working toward individual sales targets. In collaboration with the Branch Manager, this role helps cultivate a motivated sales and service team, ensuring that each member contributes to the branch&rsquo;s success through a consultative sales methodology. 
 
A key responsibility of the Assistant Branch Manager is the development of team members through one-on-one coaching sessions and performance accountability. Additionally, this role focuses on strengthening customer relationships through proactive initiatives, which may include limited participation in community events and business networking opportunities. This position requires travel to multiple branch locations within the North Region. These branch locations include: North Hills, Richland, Wexford, Cranberry, Butler, Fox Chapel, and Natrona Heights. Travel reimbursement is provided once milage threshold is met.
 
 
Education and Experience Requirements: 
 
<ul><li>Bachelor&rsquo;s Degree with one year demonstrated track record of achieving sales goals is required. Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals.</li><li>Retail Banking experience preferred.
</li><li>One year of managerial or supervisory experience is required.</li><li>Ability to travel as needed for training.
</li><li>A valid driver&rsquo;s license and access to a reliable vehicle is required.</li><li>Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.</li></ul> 
Essential Functions: 
 
<ul><li>Lead the branch&rsquo;s development of new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.</li><li>Assume a leadership role while motivating and holding team members accountable, assist Branch Manager in evaluating team member performance.
</li><li>Assist the team in all areas of branch operations including branch audits, security, and scheduling.
</li><li>Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.</li><li>Arithmetic skills to count money accurately.
</li><li>Computer literacy to access account information and process transactions.</li><li>Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
</li><li>Maintain a professional appearance and conduct yourself in a professional manner at all times.</li><li>Maintain the highest level of professional integrity and ethics.</li></ul> 
<ul><li>All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</li></ul></div>

ASSISTANT BRANCH MANAGER, North Region

Join Dollar Bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dollar Bank

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VP, Branch Support, Virginia

ASSISTANT BRANCH MANAGER, North Region