Qureos Mentor

Dollar Car Rental - AAA Group

Job SummaryThe Quality Assurance Executive is responsible for ensuring high service standards across all customer interactions. This role involves monitoring, evaluating, and improving customer service communications to ensure compliance with internal policies and operational procedures within the car rental industry.Key Responsibilities<ul><li>Monitor inbound/outbound calls, chats, and emails to ensure adherence to company standards, approved scripts, and compliance requirements.</li><li>Evaluate customer interactions for accuracy, compliance, and service quality.</li><li>Identify gaps in service delivery and provide actionable feedback.</li><li>Maintain records of QA assessments, call metrics, and trends.</li><li>Prepare weekly and monthly QA reports highlighting team performance and areas for improvement.</li><li>Collaborate with trainers and team leads to deliver targeted feedback to agents.</li><li>Support delivery of refresher training and coaching sessions.</li><li>Ensure compliance with procedures related to vehicle rentals, disputes, tolls, fines, insurance claims, and accident handling.</li><li>Identify recurring customer issues and coordinate with operations to implement corrective actions.</li><li>Recommend updates to scripts and service workflows to enhance customer satisfaction.</li><li>Contribute to ongoing QA strategy improvements based on industry practices and internal goals.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Hospitality, Communications, or related field.</li><li>2&ndash;3 years of experience in quality assurance or customer service monitoring, preferably within car rental, logistics, travel, or hospitality sectors.</li><li>Strong understanding of customer service protocols and call center operations within the car rental context.</li><li>Excellent analytical, communication, and reporting skills.</li><li>Proven ability to coach and provide performance-based feedback.</li><li>Multilingual proficiency in English, Arabic, and Hindi is preferred.</li><li>Valid UAE driver&rsquo;s license required.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthExperience:<ul><li>QA Analyst (Call Center): 4 years (Required)</li></ul>

QA Analyst

About the RoleWe are seeking an experienced and detail-oriented Public Relations Officer (PRO) to join our Administration team in Oman. The ideal candidate will manage all government-related tasks, legal procedures, vehicle registrations, and compliance activities while ensuring smooth business operations.Key Responsibilities<ul><li>Handle all fleet-related processes including vehicle registration, renewals, transfers, customs clearance, and final disposal/sale.</li><li>Liaise with government departments, traffic authorities, and courts to resolve issues affecting business operations.</li><li>Release impounded vehicles from police custody and initiate legal cases against defaulting customers when required.</li><li>Ensure timely settlement of traffic fines to avoid penalties or operational blockages.</li><li>Support the Accident Department with accident reports, documentation, and issue resolution.</li><li>Supervise and manage traffic assistants, ensuring proper delegation, training, evaluation, and motivation.</li><li>Coordinate with the General Transportation Authority in Oman for permits and approvals as per customer requirements.</li><li>Work with insurance brokers to manage fleet insurance and related documentation.</li><li>Obtain advertisement permits for leased vehicles.</li><li>Support the Credit &amp; Collections team by assisting in recovery of outstanding payments from problematic customers.</li><li>Prepare NOCs and formal letters to government entities.</li><li>Perform additional functions and provide branch support across Oman as directed by the Oman Manager.</li></ul>Key Requirements<ul><li>Proven experience as a PRO in Oman (preferably in the automotive, leasing, or rental industry).</li><li>Strong knowledge of Oman government regulations, processes, and traffic/transportation authority requirements.</li><li>Ability to handle legal cases, documentation, and court procedures.</li><li>Excellent communication and interpersonal skills (Arabic fluency preferred, English mandatory).</li><li>Strong organizational and problem-solving abilities.</li><li>Valid Oman Driving License required.</li><li>Ability to manage a team and work under pressure in a fast-paced environment.</li></ul>Job Type: Full-timePay: RO500.000 - RO600.000 per month

Public Relation Officer

Job DescriptionWe are seeking a detail-oriented and analytical MIS Analyst / Financial Analyst to join our team. The ideal candidate will be responsible for managing MIS reporting, conducting financial analysis, and supporting data-driven decision-making across the organization.Roles &amp; Responsibilities<ul><li>Develop and maintain Management Information Systems (MIS) reports with accuracy and timely delivery to stakeholders.</li><li>Analyze financial data to identify trends, variances, and actionable insights for strategic decision-making.</li><li>Prepare and present financial statements, variance analysis, and performance reports to highlight key financial metrics.</li><li>Collaborate with cross-functional teams to gather, validate, and improve data and reporting processes.</li><li>Support budgeting and forecasting activities with financial modeling and analytical insights.</li><li>Implement and maintain internal controls to ensure data integrity and safeguard company assets.</li><li>Evaluate profitability, cost efficiency, and other key performance indicators through financial analysis.</li><li>Automate reporting processes using tools like Excel, SQL, or BI software to increase efficiency and reduce manual work.</li><li>Stay current with accounting standards, financial regulations, and best practices to ensure compliance.</li><li>Assist in audits by preparing documentation, providing explanations, and addressing any MIS-related audit findings.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business, or a related field.</li><li>Proven experience in MIS reporting, financial analysis, or a similar role.</li><li>Proficiency in Excel, SQL, and Business Intelligence tools (Power BI, Tableau, etc.).</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Attention to detail and ability to meet tight deadlines.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

MIS Executive (CA Intern)

About the RoleWe are looking for a dynamic and results-driven Sales Executive to join our Car Rental &amp; Leasing team. The role involves developing new business opportunities, maintaining strong client relationships, and ensuring sales targets are consistently achieved.Key Responsibilities<ul><li>Handle all rental sales for both corporate and individual clients.</li><li>Build and maintain long-term client relationships through regular meetings, follow-ups, and feedback collection.</li><li>Generate new business opportunities and expand the company&rsquo;s client base.</li><li>Prepare quotations, proposals, and contracts for new and existing customers.</li><li>Achieve or exceed monthly and quarterly sales targets.</li><li>Track contract expirations and manage timely renewals.</li><li>Coordinate with the Accounts team to ensure timely client payments.</li><li>Provide weekly and monthly sales performance reports to the Sales Manager.</li><li>Perform additional duties as assigned by the manager.</li></ul>Key Requirements<ul><li>Proven experience in sales, business development, or corporate leasing (preferably in car rental / automotive / leasing industry).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to build and maintain client relationships at all levels.</li><li>Target-oriented and self-motivated with a drive to achieve results.</li><li>Proficiency in MS Office; CRM knowledge is a plus.</li><li>Valid UAE/Oman Driving License is mandatory.</li></ul>Job Type: Full-timePay: RO500.000 - RO600.000 per month

Car Rental Executive

About UsDollar is a leading brand in the UAE&rsquo;s car rental and leasing sector. As an industry leader, we are committed to delivering innovative mobility solutions and exceptional customer experiences. To support our ambitious growth plans, we are looking to hire a Corporate Sales Executive.About the RoleThe Corporate Sales Executive will be responsible for managing lease and short-term rental sales for corporate clients. This role focuses on business development, client relationship management, and consistently achieving sales targets while ensuring service excellence.Key Responsibilities<ul><li>Prospect and manage all lease and short-term rental sales for corporate customers.</li><li>Build and maintain strong client relationships through meetings, follow-ups, and feedback.</li><li>Develop and maintain a healthy sales pipeline to drive business growth.</li><li>Identify opportunities to expand the business and onboard new corporate clients.</li><li>Prepare accurate quotations and contracts for new and existing customers.</li><li>Consistently achieve or exceed monthly sales targets.</li><li>Track contract expirations and proactively secure renewals.</li><li>Coordinate with the Accounts team to ensure timely client payments.</li><li>Provide weekly and monthly sales reports to the Manager.</li><li>Work closely with Operations and Customer Service teams to resolve client issues.</li><li>Facilitate senior-level connections between client organizations and management.</li><li>Perform additional functions as assigned by the Manager.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>2&ndash;4 years of proven sales experience, preferably in automotive, leasing, or rental industries. Candidates from other industries will also be considered, provided they have strong experience in managing corporate clients.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to build and maintain long-term business relationships.</li><li>Target-driven with a history of meeting or exceeding sales goals.</li><li>Proficiency in MS Office and CRM tools.</li><li>Valid UAE Driving License is mandatory.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>Career growth opportunities within a leading car rental brand.</li><li>A supportive, dynamic, and growth-oriented work environment.</li><li>Health insurance and other benefits as per company policy.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED6,000.00 per monthExperience:<ul><li>Corporate Sales: 3 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Drivers license (Required)</li></ul>

Corporate Sales Executive

Responsibilities<ul><li>Meet and exceed sales targets</li><li>Successfully create business from new and existing customer accounts</li><li>Manage complex negotiations with senior-level executives</li><li>Build rapport and establish long term relationships with customers</li></ul>Qualification<ul><li>With Minimum of 3 yrs of Sales experience in Car Rental / Retail Banking / Transportation / Automotive Industry - Outdoor Sales</li><li>With strong background in handling and dealing to corporate client</li><li>Valid UAE drivers license is a must</li></ul>Job Type: Full-timePay: RO450.000 - RO600.000 per month

Sales Executive - Vehicle leasing

We are seeking a talented Graphic Designer with strong skills in AI-driven design tools. The ideal candidate will combine creativity with advanced AI technologies to produce innovative visuals, branding materials, and marketing assets. Responsibilities include concept development, visual storytelling, and using AI tools (e.g., Adobe Firefly, Midjourney, DALL&middot;E) to enhance design workflows and efficiency.Key Skills:<ul><li>Proficiency in Adobe Creative Suite</li><li>Experience with AI design tools (e.g., DALL&middot;E, Midjourney, Runway, Canva AI)</li><li>Strong visual design and branding skills</li><li>Ability to adapt AI outputs into polished, professional assets</li><li>Creative thinking and problem-solving skills</li></ul>Please share your Portfolio link to apply for the role.Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Graphic Designer

Join Dollar Car Rental - AAA Group and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.