Qureos Mentor

DoorDash

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality.</p>
<h2 class="jobSectionHeader"><b>
About the Role</b></h2>
<p>
In this role, you'll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers.</p>
<h2 class="jobSectionHeader"><b>
You're excited about this opportunity because you will&hellip;</b></h2>
<ul><li><b>Lead: </b>Recruit, lead, coach &amp; retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You'll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team.</li>
<li><b>Own: </b>You will own the day-to-day operations of one of our DashMart warehouses, and in some locations, includes preparing food in a light-prep kitchen, ensuring the site processes run smoothly, efficiently and safely. You'll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals.</li>
<li><b>Delight customers: </b>Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal.
</li><li><b>Strategize: </b>Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience.</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li><b>You have 3+ years' of team leadership experience in high volume operations (retail, grocery, hospitality, fulfilment, logistics or operations) with a track record of developing people and delivering results.</b></li>
<li><b>You're a proven leader. </b>You have managed high-performance teams of 10+ employees</li>
<li><b>You act like an owner. </b>You do what it takes to support a 24/7 business across multiple shifts. You're excited to have ownership over a new and rapidly growing business.</li>
<li><b>You solve problems from first principles.</b> You're excited to solve problems in innovative ways, and you resist &quot;this is how it's always been done&quot; thinking</li>
<li><b>You're unafraid of ambiguity.</b> Rapid change and learning are exciting to you, and you thrive in ambiguous, startup environments</li>
<li><b>You're analytical. </b>You let data win arguments. You are a data-first problem solver, and you have experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables.</li>
<li><b>You have a college degree, or relevant professional work experience</b></li>
<li><b>You have flexibility in your schedule. </b>As the leader of the site, you will need to ensure your team and the site is fully supported, requiring some late-night and weekend availability.</li></ul><p></p><p><br>
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p><p>
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.</p><p>
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey</p><div><h2 class="jobSectionHeader"><b>
About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

Site Manager

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The Fulfillment team is responsible for driving the strategy, profitability, and operations across each vertical. In this fast-growing, high-energy environment, you'll drive innovation while maintaining a strong focus on quality and efficiency.</p>
<h2 class="jobSectionHeader"><b>
About the Role</b></h2>
<p>
At DoorDash, we believe that the reliability and quality of our service is our competitive advantage, and we are looking for a leader who is passionate about digging into the data to root cause operations and delivery problems in order to create a seamless experience for customers and merchants alike. As an <b>Associate, Product Operations Strategy &amp; Operations on the Dasher &amp; Logistics </b>team, you will play a key role in analyzing, tracking, and improving delivery quality, partnering with cross-functional teams to identify trends, support network cost strategies, scope impactful initiatives, and support the execution of quality improvement strategies.</p>
<p>
Your work will be both strategic and deeply operational. You can either one day be sizing the impact of key product initiatives to support long-term quality improvements, then leading an experiment to drive real-world improvements. Or the next owning the charge on continuous improvement initiatives related to transportation cost efficiency and network optimization.</p>
<h2 class="jobSectionHeader"><b>
You're excited</b><b> about </b><b>this opportunity because you will&hellip;</b></h2>
<ul><li><b>Own quality improvement workstreams: </b>that address the most unique and challenging questions within the warehouse network team on how to improve quality.</li>
<li><b>Own network transitions: </b>that redesign and redefine the transportation network through carrier, quality, and cost strategies</li>
<li><b>Run experiments and operations tests:</b> assist in structuring and executing operational tests to identify solutions for reducing defects like mis-sorts or delivery delay times.</li>
<li><b>Support execution at scale: </b>after proving out a concept, translating the wins into scalable solutions that we can apply across the entire network.</li>
<li><b>Drive analytical rigor</b>: by building and owning models that track new product launch success, key quality metrics, weekly and annual costs, and support the development of internal reporting tools to measure and monitor network performance.</li>
<li><b>Build strong cross-functional relationships:</b> by regularly partnering with Logistics, LiveOps, Analytics, Engineering, and Product teams to build quarterly roadmaps, scope and assess initiatives that can improve the efficiency, quality, and cost of the logistics system.</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li><b>You're strategic and process-oriented</b> &ndash; You can break down challenging problems, build hypotheses supported by data, and implement experiments while keeping our teams aligned and informed with your work.</li>
<li><b>You're highly analytical</b> &ndash; You are fluent in data and modeling (Excel, SQL, Python, Sigma, or network modeling tools) and use it to ground your decisions.</li>
<li><b>You thrive in scaling environments</b> &ndash; You're comfortable operating with ambiguity and building solutions in uncharted territory.</li>
<li><b>You're cross-functional</b> &ndash; You've led initiatives that align operations, product, and finance around a shared strategy.</li>
<li><b>You have deep logistics experience</b> &ndash; 2+ years in transportation, supply chain strategy, consulting, or operations roles, with experience in carrier selection, SLA design, or network optimization.</li>
<li><b>You deliver results</b> &ndash; You've driven measurable improvements in cost, service, or coverage at scale.</li>
</ul><div><h2 class="jobSectionHeader"><b>About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

Associate, Dasher & Logistics - Product Operations Strategy & Operations

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America. This team sits within the New Verticals Business Development organization. We support our merchant's broader e-commerce strategy, helping them find new ways to acquire, engage with and retain customers. We also love to help our partners solve their operational issues at the lowest level of detail; no job is too big or too small.</p>
<h2 class="jobSectionHeader"><b>
About the Role</b></h2>
<p>
The Retail Partnerships Associate Manager will help steer the company's effort to adopt and partner with retailers and CPGs at all levels of the sector. eCommerce is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will report to a Sr. Manager or Manager, Retail Partnerships. We expect this role to be flexible in terms of time spent remote, in-office, and traveling to visit merchant partners.</p>
<h2 class="jobSectionHeader"><b>
You're excited about this opportunity because you will&hellip;</b></h2>
<ul><li>Drive and lead on strategic growth initiatives for your Mx portfolio</li>
<li>Work with internal cross-functional teams to ensure we're building a best-in-class experience for merchants, dashers &amp; customers</li>
<li>Project manage new partner launches</li>
<li>Negotiate commercial agreements and navigate complex deal structures</li>
<li>Design marketing and promotional campaigns for a variety of retail categories and customer cohorts</li>
<li>Gather insights on consumer behavior and shopping patterns to optimize Retail growth</li>
<li>Lead special projects to drive operational efficiency for your partners</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li><b>You're Impact Motivated</b> - You have a natural desire to improve the overall business</li>
<li><b>You're Curious</b> - You love digging into low levels of detail to extract insights</li>
<li><b>You're Strategic</b> - You love to find the win-win in develop novel agreement structures to grow business with partners</li>
<li><b>You're Resourceful </b>- You are happy juggling many priorities concurrently and being creative with solutions to move fast</li>
<li><b>You're Collaborative</b> - You enjoy working with lots of different people, both external and internal</li>
<li><b>You're an Owner</b> - You step up to drive projects forward with minimal supervision</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul><li>6+ years of account management, consulting, banking, or strategic partnerships in retail, technology or high growth / early stage startups</li>
<li>Bachelor's degree required</li>
<li>Business Development and/or Partnerships experience</li>
<li>Experience with Analytics and Presentation tools</li>
<li>Proficiency in analytics/ visualization tools (e.g., Tableau, Sigma, SQL) &amp; AI tools</li>
</ul>
<p>Applications for this position are accepted on an ongoing basis</p><div><h2 class="jobSectionHeader"><b>
About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

Associate Manager, Strategic Retail Partnerships

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
The Merchant Experience Operations (MXO) team supports the creation, maintenance, and optimization of merchant catalogs across DoorDash's New Verticals lines of business, including DashMart, Convenience, Grocery, Retail, and Alcohol. The team plays a critical role in ensuring that product data, images, and pricing are accurate, timely, and reflective of merchant needs.</p>
<p>
MXO teams work closely with Product, Strategy &amp; Operations, and Catalog stakeholders to ensure workflows are efficient, scalable, and aligned with DoorDash's operational excellence standards. Our Supervisors are critical people leaders who bridge strategy and execution &mdash; maintaining team performance while supporting continuous improvement and innovation.</p>
<h2 class="jobSectionHeader"><b>
About the Role</b></h2>
<p>
As a <b>Technical Specialist</b> on the MXO New Verticals team, you will serve as a subject matter expert on catalog systems, data pipelines, and workflow automation. You'll handle complex catalog and tooling issues, perform data validation and root cause analysis, and drive improvements that enhance accuracy and efficiency across our workflows.</p>
<p>
You'll also partner with Product, Engineering, and Operations to test and integrate new tools, ensuring they meet operational standards. This role requires technical curiosity, data fluency, and a passion for using technology and AI to improve how we work.</p>
<p>
You will report directly to the <b>MXO Supervisor or Manager, New Verticals.</b></p>
<h2 class="jobSectionHeader"><b>
You're excited about this opportunity because you will&hellip;</b></h2>
<ul><li>Act as a subject matter expert for complex catalog workflows, data models, and system integrations.</li>
<li>Troubleshoot and resolve escalations using SQL, MODE, and Snowflake to identify root causes and validate data accuracy.</li>
<li>Partner cross-functionally with Product, Engineering, and Tooling teams to test, document, and operationalize new solutions.</li>
<li>Leverage AI and automation tools to identify workflow improvements, detect errors, and enhance data quality.</li>
<li>Write and refine structured prompts for troubleshooting and automation tasks; help the team adopt effective prompt-writing practices.</li>
<li>Identify recurring system issues and provide data-backed recommendations for tooling and process enhancements to leadership and cross functional partners.</li>
<li>Support the rollout of new technical workflows, ensuring accuracy, testing coverage, and clear documentation.</li>
<li>Serve as a go to for Specialists on technical best practices, data literacy, and efficient tool use.</li>
<li>Uphold high standards for quality, accuracy, and efficiency across all deliverables.</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li>Have advanced analytical and technical problem-solving skills and thrive in detail-oriented work.</li>
<li>Are proficient in SQL and can independently query MODE, Snowflake, or other data environments.</li>
<li>Have experience with automation tools, AI-assisted workflows, or scripting (Apps Script, Python, OpenAI, Gemini or equivalent).</li>
<li>Demonstrate strong systems thinking &mdash; connecting how tools, data, and workflows interact.</li>
<li>Communicate complex information clearly, both in written documentation and real-time troubleshooting.</li>
<li>Are curious and proactive about exploring new tools, AI models, and automation methods that enhance productivity.</li>
<li>Enjoys mentoring peers and helping others build technical confidence.</li>
<li>Adapt quickly in a fast-paced, evolving environment with multiple priorities.</li></ul><p></p><p><br>
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p><p>
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.</p><p>
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey</p><div><h2 class="jobSectionHeader"><b>
About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

Merchant Experience New Verticals - Technical Specialist

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
The DoorDash for Business Support Representative supports high-value Corporate DoorDash Customers within the Support Operations portfolio. The team is responsible for handling phone calls, chats and web casework on a day to day basis for DoorDash for Business Customers and our products. The role of the team is to prevent churn, grow the business, and provide appropriate tailored solutions for our corporate customers. The team follows processes to resolve all customer issues while also being empowered to resolve issues in which workflows do not yet exist.
</p><h2 class="jobSectionHeader"><b>About the Role</b></h2>
<p>
The DDfB Support Representative is accomplished in supporting our Consumers. You will be responsible for end to end support of our customers by owning the concerns, handling their escalated needs and providing feedback and solutions to partners about issues that negatively impact our customers in an effort to remove the friction that exists. You will be able to leverage appropriate tools, escalation channels, and make empowered decisions that lead to a win-win situation for customers and DoorDash. You will own any and all issues, make proactive calls based on escalations, and follow through on every issue. Using your strong customer service, de-escalation and problem-solving skills, you will help innovate the future of the Support Operations Customer Service Model.
</p><p>The DDfB Support Representative is a customer champion, problem-solver, and excellent DoorDash advocate, who is passionate about helping our customers. They always know how to adapt to their customer, provide appropriate empathy, and quickly resolve any issue presented to them. They are excellent communicators who know the needs of our customers and are passionate about removing barriers, adapting quickly, getting the details right, and having the appropriate level of follow-through that our customers expect.</p>
<p>
At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. This role will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business.</p>
<h2 class="jobSectionHeader"><b>
You're excited about this opportunity because you will&hellip;</b></h2>
<ul><li>You enjoy problem-solving, and the opportunity to think outside of the box</li>
<li>Create a delightful, consultative, customer experience that handles the customer's concerns and exceeds the customer's expectations while understanding their needs and providing them the appropriate DoorDash solution</li>
<li>Deal with ambiguity by conducting pilot programs designed to improve the overall customer experience</li>
<li>Work cross-functionally with partners to be the voice of the customer for our products, services, processes, and policies that DoorDash provides</li>
<li>Participate in new strategies, processes, and programs to help increase customer retention</li>
<li>Be empowered to make decisions that will make the customer's situation better</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li>You have at least 6+ months of customer facing experience in a support or account management capacity preferably in a technology-enabled industry.</li>
<li>Empathetic and customer-oriented approach with ability to understand and creatively address restaurant questions and potentially ambiguous situations.</li>
<li>Excellent communication skills to convey the DoorDash vision and operational processes clearly and enthusiastically to customers.</li>
<li>Experience in training non-technical customers on technical software and tools.</li>
<li>A highly organized, detail-oriented and process-driven approach to work.</li>
<li>Demonstrated problem-solving skills.</li>
</ul>
<p><b>Nice to Haves</b></p>
<ul>
<li>College Degree or equivalent experience</li>
<li>You have a previous support or entry level account management background</li></ul><br>
<p></p>
<p>
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p>
<p>
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.</p>
<p>
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey</p><div><h2 class="jobSectionHeader"><b>
About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

DoorDash for Business Support Representative

<div>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Technical Support Team at SevenRooms is part of DoorDash&rsquo;s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong&mdash;or when guidance is needed&mdash;there&rsquo;s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we&rsquo;re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.
 <br/>
 <br/>
 <strong>
  Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must.
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 In this role, you&rsquo;ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers&rsquo; Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients.
 <br/>
 <br/>
 <strong>
  You&rsquo;re Excited About This Opportunity Because You Will&hellip;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care.
  </li>
  <li>
   Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
  </li>
  <li>
   Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs.
  </li>
  <li>
   Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions.
  </li>
  <li>
   Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
  </li>
  <li>
   Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Excited About You Because&hellip;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You&rsquo;re a strong communicator, both in writing and over the phone
  </li>
  <li>
   You bring a positive, collaborative attitude and thrive in team environments
  </li>
  <li>
   You&rsquo;re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
  </li>
  <li>
   You have a proven ability to build strong, trusted relationships with clients
  </li>
  <li>
   You deliver outstanding customer service, striking the right balance between empathy and effective solutions
  </li>
  <li>
   You&rsquo;re analytical and resourceful, with sharp problem-solving skills
  </li>
  <li>
   You have a technical mindset and an interest in hospitality tech
  </li>
  <li>
   You&rsquo;re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
  </li>
  <li>
   You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality
   <br/>
   <br/>
  </li>
 </ul>
 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
 <br/>
 <br/>
 We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
 <br/>
 <br/>
 The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
 <br/>
 <br/>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
 <br/>
 <br/>
 DoorDash cares about you and your overall well-being. That&rsquo;s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
 <br/>
 <br/>
 To learn more about our benefits, visit our careers page here.
 <br/>
 <br/>
 <strong>
  See Below For Paid Time Off Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  </li>
  <li>
   For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
   <br/>
   <br/>
  </li>
 </ul>
 The national base pay range for this position within the United States, including Illinois and Colorado.
 <br/>
 <br/>
 $23.40&mdash;$34.50 USD
 <br/>
 <br/>
 <strong>
  About DoorDash
  <br/>
  <br/>
 </strong>
 At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
 <br/>
 <br/>
 DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees&rsquo; happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
 <br/>
 <br/>
 Our Commitment to Diversity and Inclusion
 <br/>
 <br/>
 We&rsquo;re committed to growing and empowering a more inclusive community within our company, industry, and cities. That&rsquo;s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
 <br/>
 <br/>
 Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &ldquo;protected categories,&rdquo; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
 <br/>
 <br/>
 Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 <br/>
 <br/>
 <strong>
  If you need any accommodations, please inform your recruiting contact upon initial connection.
 </strong>
</div>


Technical Support Representative, In-Store

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
Our Advertising &amp; Promotions Marketing team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.</p>
<h2 class="jobSectionHeader"><b>
About the Role</b></h2>
<p>
The Sales Marketing Associate will support the Sales Enablement team with the marketing resources and sales collateral they need to train and equip the field, while also creating collateral used more broadly across the sales organization. A core focus of this role is coordinating with cross-functional partners across Marketing, Product Marketing, Sales, Product, and Business teams to gather inputs, deliver finalized content to Sales Enablement, and manage the upkeep and organization of all materials so they remain accurate, accessible, and easy for sellers to use. Acting as both a creator and coordinator, this role ensures that sales teams have high-quality resources at their fingertips and that content management processes are consistent and reliable.</p>
<h2 class="jobSectionHeader"><b>
You're excited about this opportunity because you will&hellip;</b></h2>
<ul><li>Develop and update sales collateral and marketing resources, including presentations, one-pagers, playbooks, and FAQs, to support the field.</li>
<li>Coordinate with cross-functional partners in Marketing, Product Marketing, Sales, Product, and Business to gather inputs and finalize materials for enablement use.</li>
<li>Manage the organization, accuracy, and accessibility of sales collateral, ensuring sellers have the right resources at the right time.</li>
<li>Track collateral usage, adoption, and feedback from the field; report on key metrics to inform updates, improvements, and content prioritization.</li>
<li>Support program management for enablement initiatives, including onboarding content, training resources, and campaign rollouts.</li>
<li>Maintain consistent processes for content updates, version control, and distribution across the sales organization.</li>
<li>Help manage incoming requests for collateral, balancing competing priorities and ensuring the highest-impact resources are delivered on time.</li>
<li>Coordinate timelines and deliverables across stakeholders, supporting project plans and ensuring deadlines are met.</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li>You have <b>3&ndash;5 years of experience</b> in sales enablement, sales operations, program management, or product marketing.</li>
<li>You have experience visualizing narratives from unstructured using Google Sheets or Microsoft Excel including pivot tables and VLOOKUP; (basic ability SQL preferred).</li>
<li>You are skilled at developing and refining sales collateral, with experience using tools such as Google Slides, Canva, Figma, or Adobe InDesign.</li>
<li>You bring strong organizational skills and can manage the upkeep, version control, and accessibility of large volumes of content.</li>
<li>You collaborate effectively across Sales, Marketing, Product Marketing, Product, and Business teams to gather inputs and deliver high-quality resources.</li>
<li>You are detail-oriented and capable of managing multiple projects and deadlines simultaneously.</li>
<li>You are an excellent communicator, able to align stakeholders and clearly present updates, requirements, and deliverables.</li>
</ul>
<p>You are comfortable using enablement or content management systems and are eager to learn new tools that improve efficiency.</p><br>
<p>
We expect this position to be filled by 5/26/26.</p><br>
<p></p>
<p>
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p>
<p>
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.</p>
<p>
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey</p><div><h2 class="jobSectionHeader"><b>
About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

Senior Associate, Ad Sales Marketing

Join DoorDash and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.