Urwah Admin

dopay

dopay is a fintech company dedicated to enhancing financial inclusion by providing a comprehensive payroll payment platform. Designed specifically for businesses facing challenges in accessing banking services, dopay allows employees to transition from cash payments to modern digital solutions. This service is available without minimum or maximum employee requirements, ensuring that all workers can benefit from essential banking services, regardless of their job type or location.

<div>About dopay: 
dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash-based workers into the digital financial system, empowering them to achieve financial independence.
Role Overview: 
HR Operations Specialist plays a critical role in supporting various human resources functions within the organization. This role involves managing day-to-day HR operations, handling employee inquiries, administering HRIS systems, and ensuring compliance with policies and procedures. The HR Operations Specialist works closely with, managers, employees, and external vendors to deliver efficient and effective HR services.
Key Responsibilities:
1-HR Administration:<ul><li>Process employee lifecycle transactions, including new hires, promotions, transfers, and terminations.</li><li>Maintain accurate employee records and ensure data integrity in HRIS systems.</li><li>Prepare and distribute HR-related documents, such as contracts, and employment verification letters.</li><li>Assist with benefits administration, including enrolment, changes, and inquiries.</li><li>Handle employee inquiries and provide timely and accurate responses or escalate issues as needed.</li><li>Handle Addition / deletions medical cards.</li><li>Handle Social insurance forms with Social Insurance authority.</li></ul>
2. HRIS Management:<ul><li>Serve as a subject matter expert for HRIS systems .</li><li>Generate reports and analyze HR data to support decision-making and compliance requirements.</li></ul>
3. Compliance and Policy Adherence:<ul><li>Maintain knowledge of HR policies, procedures, and best practices and ensure consistent application across the organization.</li><li>Assist with audits and investigations related to HR matters and ensure documentation and records are in compliance with legal requirements.</li></ul>
4. Employee Relations Support:<ul><li>Provide guidance and support to managers and employees on HR policies, procedures, and practices.</li><li>Maintain confidentiality and handle sensitive information with discretion and professionalism.</li><li>Handling the contract Renewal &amp; probation .</li><li>Responsible for the attendance and leave management.</li></ul> 
Requirements<ul><li> 
3+ years of experience in HR Administration</li><li>Bachelor&rsquo;s degree .</li><li>Strong problem-solving skills</li><li>Experience in data input</li><li>Familiarity with HRIS software</li><li>Excellent interpersonal skills and the ability to work within a team</li></ul> 
Benefits 
Why Join dopay?
If you want to empower every individual &mdash; regardless of their job or income &mdash; and every business, no matter its size, to access financial services easily, dopay is the place for you.
Join a team that values innovation, inclusion, and meaningful impact, helping humanize and amplify a brand built on empowerment, accessibility, and financial dignity.
At dopay, you&rsquo;re not just creating content &mdash; you&rsquo;re helping build a movement.
Be part of a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets</div>

HR Operations Specialist

<div>Key Responsibilities 
<ul><li>
Design, provision, and maintain dopay's cloud infrastructure on AWS using Infrastructure as Code</li><li>
Build, optimise, and maintain CI/CD pipelines (GitHub Actions, CircleCI) to enable rapid, reliable deployments.</li><li>
Implement and maintain comprehensive observability: metrics (Prometheus / Grafana), logging (ELK / CloudWatch), and alerting for financial SLAs.</li><li>
Lead on security and compliance hardening: network segmentation, IAM policies, secrets management (Vault / AWS Secrets Manager), and PCI-DSS controls.</li><li>
Own disaster recovery planning, backup strategies, and runbook documentation for all critical infrastructure components.</li><li>
Participate in on-call rotations and lead incident response for infrastructure-related outages affecting payment processing.</li><li>
Collaborate with backend engineers to define service deployment standards, containerisation practices, and performance baselines.</li><li>
Drive cost optimisation across AWS infrastructure rightsizing, reserved instances, and usage monitoring.</li></ul> 

Requirements 
<ul><li>
5&ndash;7 years of DevOps / SRE / Platform Engineering experience in a production cloud environment.</li><li>
Deep hands-on expertise with AWS EKS, ECS, RDS, S3, CloudFront, VPC, IAM, Lambda.</li><li>
Strong Terraform skills for provisioning and managing cloud resources across environments.</li><li>
Solid experience with Kubernetes (EKS or GKE): deployments, Helm charts, auto-scaling, network policies.</li><li>
Proficiency in CI/CD tooling GitHub Actions, GitLab CI, Jenkins, or CircleCI.</li><li>
Linux administration and shell scripting (Bash / Python) for automation and operational tasks.</li><li>
Experience with security best practices in financial or regulated environments: encryption, access controls, audit logging.</li><li>
Track record of achieving and maintaining high-availability SLAs (99.9%+) for critical services.</li></ul> 

Benefits 
Why Join dopay?
You&rsquo;ll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company&rsquo;s journey. This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.</div>

Senior DevOps (Infrastructure) Engineer

<div>
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, provision, and maintain dopay's cloud infrastructure on AWS using Infrastructure as Code
 </li>
 <li>
 Build, optimise, and maintain CI/CD pipelines (GitHub Actions, CircleCI) to enable rapid, reliable deployments
 </li>
 <li>
 Implement and maintain comprehensive observability: metrics (Prometheus / Grafana), logging (ELK / CloudWatch), and alerting for financial SLAs
 </li>
 <li>
 Lead on security and compliance hardening: network segmentation, IAM policies, secrets management (Vault / AWS Secrets Manager), and PCI-DSS controls
 </li>
 <li>
 Own disaster recovery planning, backup strategies, and runbook documentation for all critical infrastructure components
 </li>
 <li>
 Participate in on-call rotations and lead incident response for infrastructure-related outages affecting payment processing
 </li>
 <li>
 Collaborate with backend engineers to define service deployment standards, containerisation practices, and performance baselines
 </li>
 <li>
 Drive cost optimisation across AWS infrastructure rightsizing, reserved instances, and usage monitoring
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5-7 years of DevOps / SRE / Platform Engineering experience in a production cloud environment
 </li>
 <li>
 Deep hands-on expertise with AWS EKS, ECS, RDS, S3, CloudFront, VPC, IAM, Lambda
 </li>
 <li>
 Strong Terraform skills for provisioning and managing cloud resources across environments
 </li>
 <li>
 Solid experience with Kubernetes (EKS or GKE): deployments, Helm charts, auto-scaling, network policies
 </li>
 <li>
 Proficiency in CI/CD tooling GitHub Actions, GitLab CI, Jenkins, or CircleCI
 </li>
 <li>
 Linux administration and shell scripting (Bash / Python) for automation and operational tasks
 </li>
 <li>
 Experience with security best practices in financial or regulated environments: encryption, access controls, audit logging
 </li>
 <li>
 Track record of achieving and maintaining high-availability SLAs (99.9%+) for critical services
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join dopay?
 
 
 
 You'll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company's journey. This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.
</div>

<div><ul><li>Build and maintain dopay's web applications using React.js and TypeScript, ensuring high performance and cross-browser compatibility.</li><li>
Develop responsive, accessible UI components for employer dashboards, payroll management interfaces, and employee-facing financial tools.</li><li>
Collaborate with UX/UI designers to translate Figma designs into production-ready components with pixel-level accuracy.</li><li>
Integrate with backend REST and GraphQL APIs for real-time payroll data, transaction histories, and EWA request flows.</li><li>
Champion frontend performance optimisation code splitting, lazy loading, caching strategies &mdash; for users across variable network conditions.</li><li>
Implement secure frontend practices: proper token handling, HTTPS enforcement, and protection against XSS/CSRF vulnerabilities.</li><li>
Write comprehensive unit and E2E tests (Jest, Cypress) and maintain high coverage across critical financial UI flows.</li><li>
Participate in design reviews, sprint planning, and contribute to the team's frontend architecture decisions.</li></ul> 

Requirements 
<ul><li>
3&ndash;6 years of frontend engineering experience with production React.js applications.</li><li>
Strong command of TypeScript and modern React patterns (hooks, context, suspense).</li><li>
Proficiency with state management solutions (Redux Toolkit, Zustand, React Query).</li><li>
Experience integrating with RESTful APIs and handling financial data securely in the browser.</li><li>
Solid understanding of web performance metrics (Core Web Vitals) and optimisation techniques.</li><li>
Familiarity with responsive design systems, design tokens, and working with Figma files.</li><li>
Experience with CI/CD pipelines and Git-based workflows in a collaborative team environment.</li><li>
Strong attention to detail especially in financial interfaces where precision and clarity are paramount.</li></ul> 

Benefits 
Why Join dopay?
You&rsquo;ll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company&rsquo;s journey. This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.</div>

Front-end Engineer

<div>
 <ul>
 <li>
 Build and maintain dopay's web applications using React.js and TypeScript, ensuring high performance and cross-browser compatibility
 </li>
 <li>
 Develop responsive, accessible UI components for employer dashboards, payroll management interfaces, and employee-facing financial tools
 </li>
 <li>
 Collaborate with UX/UI designers to translate Figma designs into production-ready components with pixel-level accuracy
 </li>
 <li>
 Integrate with backend REST and GraphQL APIs for real-time payroll data, transaction histories, and EWA request flows
 </li>
 <li>
 Champion frontend performance optimisation code splitting, lazy loading, caching strategies &mdash; for users across variable network conditions
 </li>
 <li>
 Implement secure frontend practices: proper token handling, HTTPS enforcement, and protection against XSS/CSRF vulnerabilities
 </li>
 <li>
 Write comprehensive unit and E2E tests (Jest, Cypress) and maintain high coverage across critical financial UI flows
 </li>
 <li>
 Participate in design reviews, sprint planning, and contribute to the team's frontend architecture decisions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3-6 years of frontend engineering experience with production React.js applications
 </li>
 <li>
 Strong command of TypeScript and modern React patterns (hooks, context, suspense)
 </li>
 <li>
 Proficiency with state management solutions (Redux Toolkit, Zustand, React Query)
 </li>
 <li>
 Experience integrating with RESTful APIs and handling financial data securely in the browser
 </li>
 <li>
 Solid understanding of web performance metrics (Core Web Vitals) and optimisation techniques
 </li>
 <li>
 Familiarity with responsive design systems, design tokens, and working with Figma files
 </li>
 <li>
 Experience with CI/CD pipelines and Git-based workflows in a collaborative team environment
 </li>
 <li>
 Strong attention to detail especially in financial interfaces where precision and clarity are paramount
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join dopay?
 
 
 
 You'll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company's journey. This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.
</div>

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, develop, and maintain Ruby on Rails services and RESTful APIs supporting payroll processing, EWA disbursements, and financial reporting
 </li>
 <li>
 Build and maintain integrations with banking partners, payment gateways, and third-party financial data providers in compliance with CBE regulations
 </li>
 <li>
 Collaborate with product and frontend teams to deliver features end-to-end, from requirements to production deployment
 </li>
 <li>
 Manage background job pipelines with Sidekiq and Redis for payroll batch processing, wage disbursements, and async notifications
 </li>
 <li>
 Own service reliability write RSpec unit and integration tests, set up monitoring, and participate in on-call rotations to ensure 99.9%+ uptime
 </li>
 <li>
 Contribute to architectural decisions, code reviews, and the definition of Rails engineering best practices across the team
 </li>
 <li>
 Optimise ActiveRecord queries and database performance to handle high-throughput financial transaction loads
 </li>
 <li>
 Champion security-first development practices in line with PCI-DSS and financial data protection standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3-6 years of backend engineering experience in a production environment
 </li>
 <li>
 Strong proficiency in Ruby on Rails with a solid grasp of Rails conventions, ActiveRecord, and the MVC pattern
 </li>
 <li>
 Hands-on experience designing and building RESTful APIs consumed by web and mobile clients
 </li>
 <li>
 Solid command of PostgreSQL schema design, indexing strategies, query optimisation, and migrations
 </li>
 <li>
 Experience with background job processing using Sidekiq and Redis for async payroll and notification workflows
 </li>
 <li>
 Understanding of security fundamentals: OAuth2, JWT, data encryption at rest and in transit
 </li>
 <li>
 Experience working in Agile / Scrum teams with proper Git workflows, code reviews, and CI/CD pipelines
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join dopay?
 
 
 
 You'll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company's journey. This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.
</div>

Back-end Engineer

<div>Key Responsibilities: 
 
Logistics &amp; Returns Specialist (PS)<ul><li>Incident Resolution: Spearhead the investigation of logistics failures (loss, damage, delays), driving cross-functional coordination to ensure 100% resolution within target SLAs.</li><li>Policy Governance: Audit all return shipments to ensure data integrity and physical compliance, acting as the final gatekeeper for logistics policy adherence.</li><li>Data Strategy: Maintain comprehensive audit trails and deliver actionable insights through daily/weekly performance reports on case health and throughput.</li><li>Strategic Escalation: Monitor aging cases using a risk-based approach, ensuring senior leadership is alerted to potential bottlenecks before they impact the customer.</li><li>Operational Compliance: Audit distribution point performance and DO activities through systematic validation of delivery evidence and service level agreements (SLAs).</li><li>Operational Intelligence: Analyze shipment data to identify courier performance gaps and process weaknesses, contributing to the continuous refinement of logistics SOPs.</li></ul> 
Requirements 
Skills &amp; Qualifications
Experience: 1 to 2 years in logistics operations, last-mile delivery, returns handling, or a related field.
Attention to Detail: High level of accuracy in case documentation, data entry, and audit record-keeping.
Communication: Good written and verbal communication skills to coordinate with courier partners and internal stakeholders.
Analytical Skills: Basic proficiency in Microsoft Excel to track case volumes, SLA timelines, and return data.
Organizational Skills: Ability to manage multiple open cases simultaneously and prioritize effectively in a fast-paced environment.
Technical Knowledge: Familiarity with logistics or courier management systems is an advantage.
Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. 
Benefits 
Why Join dopay?
Why Join dopay?<ul>
<li>Be part of a mission-driven company transforming payroll and financial inclusion in emerging markets.</li>
<li>A collaborative and inclusive work culture with opportunities for growth and career development.</li>
<li>Competitive salary and benefits package.</li>
<li>Opportunity to shape the future of financial technology in Egypt and beyond.</li>
</ul>Join us at dopay and be a part of a team that&rsquo;s transforming the financial landscape for the betterment of society in Egypt and beyond!-</div>

Logistics P.S & Returns Specialist

Join dopay and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

dopay

About Company

HR Operations Specialist

Senior DevOps (Infrastructure) Engineer

Senior DevOps (Infrastructure) Engineer

Front-end Engineer

Front-end Engineer

Back-end Engineer

Logistics P.S & Returns Specialist