Urwah Admin

dopay

<div><h3 class="jobSectionHeader">About dopay</h3>
dopay is building the infrastructure that helps businesses move away from cash payroll and gives employees reliable access to digital financial services. We operate at the intersection of payments, regulation, and real-world operations, with a strong focus on scale, trust, and financial inclusion.
As part of our next phase, dopay is preparing to obtain a Payment Service Provider (PSP) license from the Central Bank of Egypt, a foundational milestone for the company&rsquo;s long-term growth.<h3 class="jobSectionHeader">
The Role</h3>
We are hiring a Program Manager to lead dopay through the PSP licensing process and to help design how the company operates as a licensed entity.
This is not a narrow compliance role. It is a senior cross-functional role that sits between regulation, business operations, product, and technology. You will own the licensing program end-to-end while ensuring the business is genuinely ready to operate as a licensed PSP on Day 1 &mdash; operationally, commercially, and organizationally.
Once the PSP license is granted, this role evolves into owning critical, cross-functional initiatives across the company to support our growth objectives.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
You will translate PSP regulatory requirements into a clear execution plan and drive it across legal, finance, risk, operations, product, and engineering. You&rsquo;ll coordinate internal teams and external advisors, keep timelines tight, surface risks early, and support structured engagement with the Central Bank of Egypt and our bank partners.
In parallel, you&rsquo;ll help design dopay&rsquo;s licensed-state operating model &mdash; defining how regulated processes actually work day-to-day, from onboarding and transaction monitoring to incident management, outsourcing oversight, and regulatory reporting. Your focus will be on embedding regulatory requirements into real workflows.
Post-license, you&rsquo;ll lead cross-functional programs related to regulated products, services, and operating models, acting as a bridge between growth, operations, product, platform, and risk to ensure initiatives are scalable, executable, and defensible under regulatory scrutiny.<h3 class="jobSectionHeader">
What Success Looks Like</h3>
The PSP license is submitted on time and with credibility. dopay is operationally ready to function as a licensed PSP from Day 1. Regulatory requirements are embedded into how teams actually work. After licensing, regulated products and services can scale faster because the foundations were designed correctly.
Requirements<h3 class="jobSectionHeader">
Who We&rsquo;re Looking For</h3>
You have experience leading complex, cross-functional initiatives in regulated environments such as fintech, banking, payments, or similar sectors. You are comfortable working across business, operations, product, technology, and compliance, and you can turn regulatory ambiguity into structured execution.
You are pragmatic, detail-aware without being bureaucratic, and comfortable being accountable in high-stakes situations. Experience working with regulators, auditors, or supervisory bodies is a strong plus. Arabic and English fluency is required.<h3 class="jobSectionHeader">
Job Requirements</h3><ul>
<li>5+ years of experience leading complex, cross-functional initiatives in regulated environments (e.g. fintech, banking, payments, financial services, telecom, or similarly supervised sectors).</li>
<li>Proven experience owning program-level outcomes across multiple teams, rather than delivering a single, fixed-scope project.</li>
<li>Strong understanding of how regulation impacts business models, operating processes, and product design, not just documentation.</li>
<li>Demonstrated ability to translate regulatory or supervisory requirements into practical execution plans and real operating workflows.</li>
<li>Experience working with regulators, supervisory bodies, auditors, or external compliance stakeholders is strongly preferred.</li>
<li>Comfort operating in environments with high ambiguity, evolving requirements, and competing priorities.</li>
<li>Ability to coordinate and influence senior stakeholders across business, operations, product, technology, risk, and compliance without formal authority.</li>
<li>Excellent written and verbal communication skills, including the ability to produce clear, regulator-grade documentation.</li>
<li>Pragmatic, execution-oriented mindset with sound judgment under pressure.</li>
<li>Experience in high-growth or scaling organizations is a strong plus.</li>
<li>Fluency in Arabic and English is required.</li>
</ul>
Benefits
Why Join dopay?
You&rsquo;ll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company&rsquo;s journey. This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.</div>

Program Manager

<div>dopay is seeking a highly skilled and creatively driven Senior Social Media Creative Designer to bring our social content concepts to life across all platforms (TikTok, Instagram, Facebook, LinkedIn, YouTube).
This role is responsible for translating ideas, scripts, and concepts into high-quality visual assets, including static content, carousels, motion graphics, animated visuals, and short-form videos. You will play a key role in shaping dopay&rsquo;s visual identity across social media, ensuring every piece of content reflects our brand framework and engages audiences at scale.
The ideal candidate is a visual storyteller, a platform-native creative, and an expert in AI assisted design tools
This role works hand-in-hand with the Social Media Content Creator, strategic thinker who deeply understands platform algorithms, content behavior to produce highly engaging, growth-driven content for dopay&rsquo;s organic presence.<h3 class="jobSectionHeader">
Key Responsibilities
</h3><ul><li>Maintain full alignment with dopay&rsquo;s brand guidelines, framework, color systems, motion style, and emotional narrative.</li>
<li>Develop and maintain dopay&rsquo;s social media visual guidelines, art direction, and creative standards for organic content.</li>
<li>Convert ideas, scripts, and content concepts into high-quality visuals across all social platforms.
</li><li>Design &amp; Deliver platform-specific content (TikTok, Instagram, Facebook, LinkedIn, YouTube) optimized for each channel&rsquo;s format and engagement behavior.
</li><li>Produce a wide range of assets: short-form videos, reels, TikTok edits, motion graphics, animations, static images, and carousels.
</li><li>Build a library of AI-powered assets and templates to accelerate production and elevate creative outputs.</li>
<li>Ensure all visuals follow dopay&rsquo;s brand guidelines, visual identity, and storytelling framework.
</li><li>Collaborate closely with the Social Media Content Creator to bring concepts, hooks, and storyboards to life.
</li><li>Deliver creative assets that support growth, performance, lifecycle, and product narratives.
</li><li>Adapt designs quickly based on feedback, platform trends, and content performance insights.
</li><li>Provide multiple creative variations when needed for A/B testing and optimization.
</li><li>Stay updated on global social media design trends, motion styles, and innovative content formats.</li>
<li>Analyze content performance weekly and monthly.
</li></ul>Requirements<ul>
<li>
4+ years of experience in social media design, visual creation, or motion graphics.
</li><li>Strong understanding of brand guidelines, visual frameworks, and how to translate brand values and human elements into creative outputs.</li>
<li>Expertise in Adobe Creative Suite (Photoshop, Illustrator, Premiere, After Effects..).
</li><li>Expertise with AI creative tools (MidJourney, NanoBanana, Runway, etc.).
</li><li>Strong video editing and motion design skills for Reels, TikTok, and short-form content.
</li><li>Deep understanding of social media formats, platform requirements, and visual engagement behavior.
</li><li>Ability to interpret scripts, hooks, and concepts into visually compelling stories.
</li><li>Experience producing content for both B2B and B2C audiences.
</li><li>Strong eye for detail, composition, color, pace, and visual storytelling.
</li><li>Ability to work quickly, manage multiple deadlines, and deliver consistently high-quality output.
</li><li>Strong collaboration and communication skills.
</li><li>Fintech, SaaS, or product-led environment experience is a strong plus
</li>
</ul>Benefits
Why Join dopay?
If you want to empower every individual &mdash; regardless of their job or income &mdash; and every business, no matter its size, to access financial services easily, dopay is the place for you.
Be part of a team that values innovation, inclusion, and impact, and help us humanize and amplify a brand built on empowerment, accessibility, and financial dignity.
At dopay, you&rsquo;re not just designing content &mdash; you&rsquo;re helping build a movement.
Join a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets.</div>

Senior Social Media Creative Designer

<div>We are looking for a highly skilled Senior Copywriter to own and lead content creation across the entire customer journey &mdash; from acquisition and onboarding to engagement, retention, and advocacy.
This role is responsible for crafting smart, personalized, human-centered content that nurtures customers at every stage and elevates their experience with dopay across email, WhatsApp, SMS, push notifications, NewsLetter, in-app messaging, website content, and more.
This is a strategic and hands-on position, ideal for someone who knows how to blend brand storytelling, customer lifecycle messaging, industry insights, and performance-driven content into one cohesive experience<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li><ul><li>Drive the creation of thought-leadership content that empowers dopay&rsquo;s mission to support businesses of all sizes and help employees access world-class financial services, while staying informed about fintech trends and bring forward innovative content opportunities.</li>
<li>Translate complex financial and fintech concepts into simple, human, and helpful narratives that resonate with diverse audiences.</li>
<li>Research and produce well-written, accurate, and insight-driven content, including: blog posts, white papers, reports, newsletters, case studies, video scripts and thought leadership pieces on various financial topics related to fintech, payroll, and employee financial inclusion.</li>
</ul></li><li><ul><li>Develop SEO-compliant content for dopay&rsquo;s website, supporting both lifecycle and financial education needs.</li>
<li>Conduct market, industry, and customer research to understand pain points, motivations, and behavioral triggers.
</li><li>Define personas and audience segments and tailor messaging per persona and per industry.
</li><li>Write 360&deg; lifecycle content across acquisition, onboarding, activation, usage, retention, and advocacy.
</li><li>Craft personalized, behavior-based messaging for email, WhatsApp, SMS, push notifications, and in-app journeys.
</li><li>Support marketing campaigns with strong content across Google, Meta, TikTok, LinkedIn, and website channels.</li>
<li>Develop and implement a comprehensive content strategy that aligns with business objectives, supports marketing campaigns per persona per industry cross (Google, META, Tiktok, Website, Linkedin) and drives demand generation, brand awareness and engagement.</li>
<li>Ensure content aligns with dopay&rsquo;s brand voice, guidelines, and emotional narrative.</li>
<li>Collaborate with marketing, design, growth, product, sales teams and different stakeholders to ensure integrated content delivery.</li>
<li>Track and optimize content performance using analytics tools; run A/B tests to improve results.
</li><li>Ensure all content follows SEO best practices and contributes to organic traffic growth.</li>
</ul></li>
</ul>Requirements<ul><li><ul>
<li>
Bachelor&rsquo;s degree in Marketing, Communications, Finance, Journalism, or a related field.</li>
<li>3+ years of experience in B2B content strategy and writing, preferably in fintech, tech, financial services, or SaaS.
</li><li>Proven experience in financial writing &amp; Content Creation, with the ability to simplify complex concepts for different audiences.
</li><li>Strong understanding of financial concepts and ability to communicate them effectively to diverse audiences.</li>
<li>Strong experience writing across lifecycle channels (email, SMS, WhatsApp, push), tailored per persona and per industry.
</li><li>Exceptional writing, editing, and storytelling skills with a strong sense of narrative flow and clarity.
</li><li>Strong understanding of SEO, content marketing strategies.</li>
<li>Self-motivated and able to work independently while collaborating effectively with cross-functional teams.</li>
<li>Ability to create and execute data-driven content strategies that align with business goals.</li>
<li>Experience working with content management systems (CMS).
</li><li>Excellent communication, organizational, and project management skills.
</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment.
</li><li>Creative thinker with a strong eye for detail and passion for delivering high-quality content.
</li></ul></li></ul>Benefits
Why Join dopay?
If you want to empower every individual &mdash; regardless of their job or income &mdash; and every business, no matter its size, to access financial services easily, dopay is the place for you.
Join a team that values innovation, inclusion, and meaningful impact, helping humanize and amplify a brand built on empowerment, accessibility, and financial dignity.
At dopay, you&rsquo;re not just creating content &mdash; you&rsquo;re helping build a movement.
Be part of a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets</div>

Senior Copywriter

<div><h3 class="jobSectionHeader">Job Summary</h3>
dopay is seeking a highly creative, growth-driven Social Media Content Creator responsible for building, scaling, and engaging our organic social media presence across all platforms (TikTok, Instagram, Facebook, LinkedIn, YouTube).
This role requires a strategic thinker who deeply understands platform algorithms, content behavior, audience engagement models, and can tailor content formats to maximize growth and performance across B2B + B2C contexts.
You will be responsible for generating ideas, writing scripts, creating concepts, and working closely with the creative team to bring high impact content to life, all while ensuring full alignment with dopay&rsquo;s brand framework and voice.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
1. Growth &amp; Engagement Strategy</h3><ul>
<li>Build and execute a growth-first organic social media strategy across all channels.
</li><li>Develop and maintain a monthly and quarterly content calendar covering all social channels to ensure consistent, strategic, and timely publishing.</li>
<li>Analyze platform insights (Instagram, TikTok, Facebook, LinkedIn..) to continuously optimize for reach, engagement, and audience retention.
</li><li>Create content that is specifically tailored to each platform&rsquo;s format, audience behavior, and engagement model (TikTok Instagram Facebook LinkedIn).</li>
<li>Develop channel-specific content strategies based on platform culture and algorithm signals.
</li></ul><h3 class="jobSectionHeader">2. Content Creation &amp; Ideation</h3><ul>
<li>Generate out-of-the-box creative concepts tailored to each platform&rsquo;s behavior.
</li><li>Write scripts, captions, storylines, and hooks that maximize engagement and retention.
</li><li>Identify opportunities for real-time content, trends, and moments that can amplify dopay&rsquo;s presence organically.</li>
<li>Create content formats varying between:
</li><li><ul><li>Short form videos
</li><li>Reels &amp; TikToks
</li><li>Carousels
</li><li>Stories
</li><li>User focused storytelling
</li><li>Educational fintech content
</li><li>Brand led thought leadership
</li></ul></li></ul><h3 class="jobSectionHeader">3. Brand Alignment</h3><ul>
<li>Ensure all content reflects dopay&rsquo;s brand guidelines, tone of voice, values, and emotional narrative.
</li><li>Build a storytelling style that reinforces dopay&rsquo;s positioning across employers, employees, and the wider financial community.
</li></ul><h3 class="jobSectionHeader">4. Collaboration &amp; Cross-Functional Work</h3><ul>
<li>Work closely with:
</li><li><ul><li>Creative team to convert ideas into high quality, visual outputs.
</li><li>Performance team to support campaigns with content aligned to ad objectives.
</li><li>Lifecycle team to design personalized video/content touchpoints.
</li><li>Product/CS/CC/Logistics teams to translate features, insights, or customer stories into content moments.
</li></ul></li></ul><h3 class="jobSectionHeader">5. Data-Driven Content Optimization</h3><ul>
<li>Analyze content performance weekly and monthly.
</li><li>Identify patterns about what resonates, what increases retention, and what drives growth.
</li><li>Continuously experiment with hooks, formats, posting schedules, and styles.
</li></ul>Requirements<ul>
<li>
5+ years of experience in Social Media Content Creation, preferably across both BTB + BTC audiences.
</li><li>Strong understanding of platform algorithms, content psychology, and digital storytelling.
</li><li>Strong experience in writing creative briefs and collaborating effectively with designers, videographers, and editors.
</li><li>Ability to create clear and engaging storyboards for videos, reels, carousels, and multi-format content.</li>
<li>Proven experience growing brand accounts organically.
</li><li>Exceptional writing skills (Arabic + English).
</li><li>Experience working with creative teams, editors, and designers.
</li><li>Ability to work with multiple content formats, including scriptwriting and basic knowledge of video production.
</li><li>Strong communication and collaboration skills.
</li><li>Preferably experience in fintech, SaaS, digital products, or growth-led environments is a strong plus.</li>
</ul>
Benefits
Why Join dopay? If you want to empower every individual &mdash; regardless of their job or income &mdash; and every business, no matter its size, to access financial services easily, dopay is the place for you
Be part of a team that values innovation, inclusion, and impact, and help us humanize and amplify a brand built on empowerment, accessibility, and financial dignity.
At dopay, you&rsquo;re not just creating content &mdash; you&rsquo;re helping build a movement.
Join a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets.</div>

Senior Social Media Content Creator

<div>The Sales Operations Manager is responsible for building, managing, and continuously improving the operational engine that powers dopay&rsquo;s revenue growth. This role ensures that our sales organization is efficient, data-driven, compliant with process, and supported with the right tools and insights to reach&mdash;and exceed&mdash;sales targets.
Core focus areas include CRM administration, sales process design, analytics &amp; reporting, pipeline integrity, enablement collaboration, and performance optimization.
Requirements 
Key Responsibilities 
 
Sales Infrastructure &amp; Process Optimization<ul>
<li>
Design, implement, and continuously refine the end-to-end sales operating model.</li>
<li>Streamline workflows across Inside Sales, SME, Mid-Market, Enterprise &amp; SDR teams.</li>
<li>Define clear process documentation, handoff rules, SLAs, pipeline stages, and forecasting cadence.</li>
<li>Drive adoption of best practices across qualification, data entry discipline, meeting flow, and follow-ups.</li>
</ul>
CRM &amp; System Ownership<ul>
<li>
Own HubSpot (and related tooling) as the single source of truth for pipeline management.</li>
<li>Monitor deal stages, pipeline hygiene, activity logging, and data completion daily.</li>
<li>Enforce discipline in lead, account, and opportunity management.</li>
<li>Work closely with sales managers to ensure CRM integrity and clean reporting.</li>
</ul>
Data Insights &amp; Reporting<ul>
<li>
Build dashboards and analytics to track performance vs targets across teams.</li>
<li>Deep-dive into conversion rates, cycle times, segment productivity, ACV trends, win/loss metrics.</li>
<li>Identify bottlenecks, drop-off points, and efficiency gaps across the sales funnel.</li>
<li>Deliver weekly, monthly, and quarterly revenue insights to leadership with clear action recommendations.</li>
</ul>
Sales Performance &amp; Funnel Management<ul>
<li>
Own forecasting process and ensure visibility into weekly/monthly revenue trends.</li>
<li>Drive rhythm of business: pipeline reviews, deal audits, planning sessions.</li>
<li>Track lead sources: Marketing, SDR, Prospecting, Referrals&mdash;and attribute impact accurately.</li>
<li>Ensure we have the operational capacity to scale toward dopay&rsquo;s quarterly cardholder + company acquisition goals.</li>
</ul>
Enablement, Training &amp; Continuous Improvement<ul>
<li>
Diagnose performance gaps using data rather than intuition.</li>
<li>Work with L&amp;D to design training programs.</li>
<li>Support onboarding of new reps with structured playbooks and capability ramps.</li>
<li>Build a feedback loop between Sales, Product, and Customer Success to drive feature improvement and retention.</li>
</ul>
Tooling, Automation &amp; Efficiency<ul>
<li>
Recommend new tools or integrations that boost productivity, visibility, or forecasting accuracy.</li>
<li>Automate reporting, activity reminders, and data clean-up processes where possible.</li>
<li>Partner with marketing to optimize lead scoring &amp; routing for speed-to-contact.</li>
</ul>
Success Metrics (what great looks like)<ul>
<li>
CRM accuracy &gt;98% across pipeline data &amp; deal hygiene</li>
Improved conversion rates across segments (Lead SQL<li> Win)</li>
<li>Increased forecast accuracy and visibility over pipeline health</li>
<li>Reduced sales cycle time for SME / Mid-Market / Enterprise</li>
<li>% of reps achieving quota month over month</li>
<li>Improved onboarding speed and skill uplift through L&amp;D enablement</li>
Operational readiness to support dopay scaling toward targets 
<li>
</li>
</ul>Ideal Profile<ul>
<li>
4&ndash;8 years experience in Sales Operations, RevOps, or Commercial Analytics.</li>
<li>Proven track record managing CRM systems (HubSpot strongly preferred).</li>
<li>Strong analytical capability; fluent in dashboards, Excel/Sheets, and reporting automation.</li>
<li>Experience supporting sales teams with 20+ reps across multiple segments.</li>
<li>Excellent process design thinking&mdash;ability to simplify, structure, and execute.</li>
<li>Comfortable working with cross-functional teams: L&amp;D, Marketing, Product, CS.</li>
<li>High ownership mentality, proactive problem-solver, data-first decision-maker.</li>
<li>Data driven and strong communication skills.</li>
</ul>
Benefits<h3 class="jobSectionHeader">
Why Join dopay?</h3><ul>
<li>Be part of a mission-driven company that is transforming payroll and financial inclusion for workers in emerging markets.</li>
<li>Work with a dynamic and diverse team focused on innovation, growth, and delivering value to our clients and their employees.</li>
<li>Competitive salary and benefits, with opportunities for career growth and professional development.</li>
</ul>If you are a proactive, data-driven marketer who thrives on building customer relationships and driving long-term value, we&rsquo;d love to hear from you. Apply today to join dopay and make a meaningful impact on financial inclusion!</div>

Sales Operations Manager