Qureos Mentor

Downtown Rotana

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 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products, with prompt, accurate and personalized service.
 
 
 As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
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 Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
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 Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
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 Monitor duty schedules for the respective team
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 Ensure the proper appearance and grooming of assigned employees
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 Work towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours
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 Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
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 Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
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 Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
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 Contribute to meet and maximize the monthly revenue budget for the respective outlet
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Head Waiter / Head Waitress

Join Downtown Rotana and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Downtown Rotana

About Company

Head Waiter / Head Waitress

Head Waiter / Head Waitress