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Dr. Joy Dental Clinic

Summary of Job Profile:<ul><li>Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.</li></ul>Essential Duties and ResponsibilitiesPre-Clinical Management<ul><li>Greet patients, answer phone with in 3 rings and answer to enquiries accurately.</li><li>Check answerphone messages / missed calls and return calls.</li><li>Call all patients to confirm appointments / If no response sends SMS/Email</li><li>Send SMS confirmations for appointments and birthday alerts.</li><li>Answer and manage incoming calls</li><li>Respond accurately and comply to requests for information</li><li>Schedule patient appointments</li><li>Confirm upcoming appointments and recalls according to office protocol</li><li>Monitor all doctors&rsquo; appointment diary to ensure their patients have the correct booking, and their preferences are being met whenever possible.</li><li>Call all waiting list appointments when availability is there to accommodate all patients.</li></ul>Patient Management: -<ul><li>Register new patients according to established office protocols</li><li>Assist patients to complete all necessary forms and documentation</li><li>Verify and update patient information</li><li>Inform patients of dental office procedures and policy</li><li>Move patients through appointments as scheduled, for patients coming late check with Doctor and advice patients.</li></ul>Post Clinic Management: -<ul><li>Patient Care Calls for all patients with exception of ortho, routine exam &amp; cleaning &ndash; report any problems to appropriate dentist or practice manager</li><li>Enter all relevant patient information into data system</li><li>Collect and receive payments from patients at time of treatment, recording correctly, Tally cash / credit cards report and hand over to person in charge.</li><li>Complete and send Daily Income Report to all relevant managers.</li><li>Inform patients of financial treatment plan options</li><li>Arrange payment schedule with patients</li></ul>Insurance and Admin Function: -Maintain and manage patient records in compliance with privacy and security regulations<ul><li>Arrange patient charts for next day appointments</li><li>Fill in cancellations and no-shows</li><li>Organize referrals to other branches and any specialists</li><li>Dispatch lab work appropriately</li><li>Prepare claim forms for dental insurance</li><li>Arrange supporting documents for insurance claims</li><li>Sort and distribute incoming and outgoing post</li><li>Ensuring the reception and your working area is kept clean at all times.</li><li>Perform other related duties as required</li></ul>Key CompetenciesCommunication skills, information collection and management, planning and organizing, accuracy, customer service skills, team work, initiative, adaptability, confidentiality.Education and Experience<ul><li>General education degree or high school diploma</li><li>Knowledge of dental terminology, procedures and diagnosis</li><li>Knowledge of computer and relevant software applications</li><li>Knowledge of general administrative and clerical procedures</li><li>Working knowledge of dental insurance</li></ul>Job Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>Do you have experience working as Dental Receptionist?</li><li>Can you join immediately?</li></ul>

Dental Receptionist (Western/ European)

Summary of role<ul><li>The primary responsibility of a Dental Assistant is to assist the dentist with all clinical aspects within the surgery. This position requires highest level of adherence when it comes to adopting surgery procedures and ensuring proper utilization of surgery time. Providing excellent patient care, maintain effective infection control and handling all equipment and materials with utmost care and safety. Adhering at all times to systems and protocols in line with Clinic strategy, goals and values.</li></ul>patient Service<ul><li>Greet and care for all patients within OUR care in a polite and courteous manner at all times.</li><li>Be fully conversant with all emergency &amp; evacuation procedures.</li><li>Promote a professional image of the company at all times.</li><li>Remain in surgery, ensuring that dentists are chaperoned at all times when treating a patient.</li></ul>Clinical<ul><li>Identify the patient, introduce yourself to the patient with name and assist patient into surgery, settle them in the chair and prepare them for treatment.</li><li>Provide patient with personal protective equipment.</li><li>Provide instruments and materials as necessary during treatment.</li><li>Provide chair-side assistance during all dental procedures.</li><li>Ensure all lab work is checked and available prior to patient&rsquo;s arrival.</li><li>Develop and file all x-rays, whilst adhering to the relevant safety procedures.</li><li>Maintain a clean environment during surgery.</li><li>Clean and sterilize all instruments right away after the patient leaves the surgery room and ensure that everything is ready and safe before taking the next patient.</li><li>Ensure all clinical waste is disposed of in the appropriate manner in compliance with current medical regulations.</li><li>Always escort the patient from the surgery and when necessary to the reception &amp; waiting area.</li><li>Ensure all equipment is maintained as per manufacturer&rsquo;s instructions and are cleaned appropriately</li><li>Ensure use of checklists provided which clearly outlines a schedule of daily and weekly tasks</li><li>Switch equipment on in the morning and ensure it is switched off again at the end of each working session.</li><li>Ensure that adequate stocks of expendable drugs, materials and instruments are available. Keep a monthly check on materials stocked in each surgery room and their expiry and immediately report the Manager/Head Dental Assistant about the expired items.</li><li>Ensure that all repairs are reported promptly to the Practice Manager.</li></ul>Job Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li></ul>License/Certification:<ul><li>DHA Eligibility as nurse (Required)</li></ul>

Dental Assistant

Join Dr. Joy Dental Clinic and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dr. Joy Dental Clinic

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Dental Receptionist (Western/ European)

Dental Assistant