Qureos Mentor

Dr. Rao's ENT International Superspeciality Hospital

JOB DESCRIPTION 1 Shift Handover and Confirmation Calls:Take a handover from the night shift employee.Make confirmation calls for the appointments of Dr GVS Rao, Dr GVKChaitanya, Dr Shree and any other consultant as per requirement.2 Call Management and Appointment Scheduling:Handle inbound and outbound calls, including booking appointments andanswering patient inquiries.Manage virtual appointments and direct appointment bookings viaWhatsApp (2nd WhatsApp line).Check missed calls and return calls promptly to ensure follow-ups.3 Email and Query Management:Check informational emails and make outgoing calls as required.Address patient queries and connect them with Duty Medical Officers(DMOs) for resolution.4 Test and Report Coordination:Explain the required medical tests and their names to patients.Forward CT scan reports and blood test results from the lab to patients.5 Medicine Courier Handling:Oversee the dispatch and management of medicine couriers.6 Doctor and Branch Coordination:Update doctor leave schedules as necessary.Book appointments for all branches and ensure efficient coordination.7 Data and Cloud Management:Check cloud storage monthly, change passwords, and address issues bycontacting support and sending emails as needed.8 Reporting and Documentation:Update monthly reports, including the call log and activities, by the 25thof each month.Prepare and share daily reports of calls and activities with management.Interested candidates can call or share their cv's on :Mobile: 9603133226Email: hrd@raosentcare.comJob Types: Full-time, Permanent, FresherPay: &#8377;15,434.58 - &#8377;20,002.27 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Telecaller

JOB DESCRIPTION 1. Patient Handover &amp;amp; Initial Assessment:Take handover of bedside patients from the previous shift.Conduct initial assessment and check patient vitals regularly.Ensure accurate documentation of patient information in files and casesheets.2. Medication Administration &amp;amp; Treatment:Administer medications and injections as per doctor's instructions.Insert and remove cannulas and catheters based on patient needs.Manage oral supplements, injections, and IV fluids for patients.Monitor for adverse drug reactions and report immediately to theconcerned doctor.3. Pre- and Post-Surgical Care:Verify patient details and ensure pre-operative preparation, including testdose administration and monitoring for adverse reactions.Ensure patient fitness for surgery in coordination with doctors.Shift patients to the OT (Operation Theatre) as per doctor&rsquo;s orders.Receive patients&rsquo; post-surgery from OT and monitor their recovery.Administer post-operative medications and continue IV fluids as required.After completion of the NBM (Nothing by Mouth) period, provide waterand semi-fluids per the surgeon&rsquo;s dietary instructions.Keep post-NBM patients under observation and shift them to the ward ifstable and not vomiting, using a stretcher if needed.4. Rounds &amp; Documentation:Follow consultation, junior doctor, and surgeon rounds.Update patient files and case sheets and ensure signatures on requireddocuments.Ensure discharge files are checked, completed, and sent for billing.Coordinate with doctors for discharge summary preparation.Explain the discharge summary and medication instructions to patients.5. Patient Care &amp; Monitoring:Continuously monitor patient vitals and report any abnormalities.Perform regular bedside checks to ensure patient comfort and safety.Manage and connect oxygen flow meters to support patient needs.Ensure timely NG tube feeding for ICU patients.Conduct fall risk assessments and implement preventive measures.6. Coordination with Other Departments:Receive and manage patients from OPD (Outpatient Department).Collaborate with seniors for evening admissions; in their absence, takeresponsibility for concerns.Coordinate with the anaesthesia doctor if any adverse effects arise in ICUpatients.Handover patients to ward nurses with complete information on theircondition.7. Emergency Response &amp; Critical Care:Identify critical conditions (e.g., fever, breathing issues) and escalate tothe concerned doctor.Postpone surgery if adverse effects are identified and inform theanaesthesia department.Keep ICU patients under continuous monitoring with connected devices.8. General Hospital Operations &amp; Compliance:Maintain and review fridge checklist, ensuring medications are storedappropriately.Regularly check the oxygen supply and ensure functionality.Handle the transport and shifting of patients efficiently within thehospital.Ensure hospital infection control practices are followed.Arrange and send samples for investigations as prescribed by doctors.Interested candidates can call or share their cv's on:Mobile: 9603133226Email: hrd@raosentcare.comJob Type: Full-timePay: &#8377;17,086.00 - &#8377;23,641.92 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Staff Nurse

Join Dr. Rao's ENT International Superspeciality Hospital and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dr. Rao's ENT International Superspeciality Hospital

ABOUT_COMPANY

Telecaller

Staff Nurse