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DRÄXLMAIER Group

<div></div><div><div><div><p>Modern wire harness systems and exclusive vehicle interiors: The name DR&Auml;XLMAIER stands for automotive innovations &ndash; products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!</p>
</div></div><div><div><div><div><p>Quality Complaint Coordinator CA (62767)
</p></div></div></div></div><div><div><div><div><b>Job Req ID: </b>131694
</div></div></div></div><div><div><div><div><b>Location:
</b>Livermore, US, 94551
</div></div></div></div><div><div><div><div><b>Work Type: </b>Full time
</div></div></div></div><div><div><div><div><b>Contract Type: </b>unlimited
</div></div></div></div><div></div><div><div><div><div><div>Objective</div>
<div>
To provide support to ensure customer satisfaction through; the facilitation of the complaint management processes for internal and external customers, tracking and managing improvement projects which helps the position of the company and tracking and reporting external costs incurred as a result of nonconformance. This position also may serve as the primary point of contact for various internal and external customers.</div><br>
<div></div>
<div>
Principal Activities</div>
<ul>
<li>Supports process adherence to complaint management processes and KPI's for the plant for all customers (tracking, monitoring, and escalating complaint status)</li>
<li>Responsible for administration of complaint management processes in QSYS including opening and closing complaints for internal/external complaints.</li>
<li>Ensures the timely and accurate response to internal and external claims</li>
<li>Supports in the problem analysis and corrective action process through the use of problem solving tools (8D, 5Y, Ishikawa, etc.) for quality failures.</li>
<li>Tracks the creation and implementation of corrective actions to ensure timely closure of assigned measures.</li>
<li>Collects and organizes all relevant information required to open/close QSYS complaints including necessary problem solving documentation and ensuring all costs are captured and documented</li></ul><br>
<p></p>
<p>
Benefits</p>
<ul>
<li>Competitive pay structure.</li>
<li>Comprehensive health, dental, and vision coverage.</li>
<li>Retirement savings plan with company match.</li>
<li>Generous paid time off and holidays.</li>
<li>Career development opportunities and tuition reimbursement.</li>
<li>Employee discounts on company products and services.</li>
<li>Fun and inclusive company culture with regular team events.</li>
<li>Opportunities for advancement and professional growth.</li></ul><br>
<p></p>
<p>
Job Requirements</p>
<p>
High School Diploma/GED or equivalent experience
</p><p>Associate Degree Preferred</p><br>
<p></p>
<p>
Pay Range</p>
<p>
$67,500 - $82,500K</p><br>
<p></p>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>San Francisco
<br>
<b>Nearest Secondary Market: </b>Oakland</p></div>

Quality Complaint Coordinator CA (62767)

Join DRÄXLMAIER Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DRÄXLMAIER Group

ABOUT_COMPANY

Quality Complaint Coordinator CA (62767)