Qureos Mentor

Drucker and Falk, LLC

<div>DRUCKER + FALK
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following<ul><li>
Train and be responsible for work performed by all staff members under his or her direction.</li><li>
Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.</li><li>
Counsel (and document) maintenance employees to improve their work and work attitudes.</li><li>
Establish schedules and assign personnel routine maintenance tasks.</li><li>
Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency &ldquo;on call&rdquo; status to respond to emergency work orders.</li><li>
Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.</li><li>
Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.</li><li>
Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.</li><li>
Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.</li><li>
Perform necessary maintenance and repairs in apartments with work orders.</li><li>
Strive to see that all work orders are completed within 24 hours.</li><li>
Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.</li><li>
Schedule contractors for maintenance related work. Secure bids and proposals as directed.</li><li>
Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.</li><li>
Strictly follow established budgetary guidelines.</li><li>
Follow all Drucker + Falk purchasing directives and procedures.</li><li>
Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.</li><li>
Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs</li><li>
Always maintain the highest standards of resident relations.</li><li>
Complete and return Monthly Preventative Maintenance Sheets.</li><li>
Monitor all O &amp; M Programs (i.e., Asbestos, Lead Based Paint and Mold &amp; Fungi) in place on the community to ensure that all O &amp; M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O &amp; M program.</li><li>
The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&amp;M programs to ensure that the property is in full compliance.</li><li>
Must be accurate in all phases of technical work.</li><li>
Performs other duties as assigned.</li></ul> 
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration
Current Driver's License, CFC Certificate
Other Skills and Abilities
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards 
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave
Equal Opportunity Employer. Drug-Free Workplace.</div>

Service Manager ( Glen Allen, Virginia)

<div>DRUCKER + FALK
The Property Manager will be responsible, under the direction of the Regional Property Manager, for all phases of the operation of a property. This includes, but is not limited to, general administration and maintenance as well as direction and control of personnel and resources with the goal that the property is maintained at all times in good physical condition with a stabilized fiscal operation
Responsibilities include the following
Train and be responsible for work performed by all staff members under their supervision.
Hire and terminate employees in accordance with Drucker + Falk LLC policy.
Perform written evaluations of employees and make recommendations for salary increases and/ or advancement.
Maintain accurate payroll records as required by the company, and adhere to payroll policies and cutoff dates.
Adhere to all Drucker + Falk LLC policies contained in the Reference Library.
Assist in leasing apartments
Prepare process and sign all leases and related forms.
Assist in collection of rents and handle delinquency matters.
Maintain necessary records of all financial transactions for the property.
Adhere to all appropriate Drucker + Falk, LLC accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items.
Prepare daily bank deposits.
Purchase necessary office supplies in accordance with Drucker + Falk, LLC company policy.
Supervise outside contractors working on the property.
Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs.
Ensure that residents are provided with a clean, well maintained community.
Work within the budget and notify the Regional Property Manager of any possible variations.
Resolve any resident complaints.
Report accident and emergency situations to the Regional Property Manager immediately, and prepare the proper reports.
Ensure that all maintenance requests are handled on an immediate basis, if possible and that all residents are notified if there must be a delay.
Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations.
Establish schedules and assign personnel for routine maintenance and emergency coverage.
Establish schedules and assign personnel for office coverage and assisting residents as needed.
Perform all aspects of marketing the apartment community.
Work directly with the Regional Property Manager in preparing the annual operating budget for the property.
Maintain courteous and continuous communication with employees, residents, applicants, and vendors.
Travel is required. Reasonable or limited use of your vehicle is required from time to time.
Performs other duties as assigned. 
Supervisory Responsibilities
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for employee&rsquo;s activities; Provides regular performance feedback; Develops employee&rsquo;s skills and encourages growth; Solicits and applies feedback from employees, residents and owners. 
Education and/or Experience
One or more of the following:
4 year Degree (preferred)
2 year Associates Degree
7 years general, Full Time business experience
3 years experience in Property Management 
Certificates, Licenses, Registrations
ARM, CAM, RAM, or HCCP preferred 
Other Skills and Abilities
Knowledge of Residential Property Management
Special Skills Required<ul><li>
Ability to successfully interact with people</li><li>
Good organizational skills</li><li>
Good verbal skills</li><li>
Strong customer service/satisfaction philosophy</li><li>
Proficient sales skills</li><li>
Professional image</li><li>
Yardi skills preferred</li></ul> 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.</div>

Property Manager (Dublin, Ohio)

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Drucker and Falk, LLC

About Company

Service Manager ( Glen Allen, Virginia)

Property Manager (Dublin, Ohio)