Qureos Mentor

Dtech Information technology and outsourcing pvt limited

Key Responsibilities:<ul><li>Recruitment and selection</li><li>Coordinate with team leads to resolve attendance discrepancies.</li><li>Prepare and share monthly attendance reports for payroll.</li><li>Act as the first point of contact for employee concerns.</li><li>Log, track, and escalate grievances as needed.</li><li>Assist in implementing and improving grievance handling procedures.</li><li>Respond to employee queries regarding HR policies, leaves, attendance, etc.</li><li>Maintain a ticketing system/log to track resolutions.</li><li>Ensure timely follow-ups and issue closures.</li><li>Ensure timely submission to payroll or billing departments.</li><li>Assist in drafting policy documents and process guides.</li><li>Maintain accurate and updated records in HR systems and files.</li><li>Coordinate employee onboarding, exit, and lifecycle documentation.</li><li>Ensure compliance with data privacy and company policies.</li><li>Generate regular HR reports (headcount, attrition, attendance, etc.) for management.</li><li>Support audit processes with required reports and data backups.</li><li>Provide ad-hoc reports as requested by the HR Manager or leadership.</li></ul>*Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>1&ndash;6 years of experience in recruitment, HR operations role.</li><li>Proficiency in MS Excel and HRIS tools.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>High level of integrity and confidentiality.</li></ul>Job Type: Full-timeWork Location: In person

Senior HR Associate

Key Responsibilities:<ul><li>Receive and evaluate pricing requests from the sales and operations teams (sea).</li><li>Obtain rates and negotiate pricing from carriers, shipping lines and overseas agents.</li><li>Prepare accurate and competitive freight forwarding quotations.</li><li>Ensure timely submission of quotes and RFQs to clients or internal teams.</li><li>Monitor market trends and competitors' pricing strategies to ensure competitiveness.</li><li>Collaborate with procurement, operations, and overseas agents for end-to-end pricing support.</li><li>Maintain a pricing database and update rate sheets regularly.</li><li>Coordinate with the sales team to understand client needs and tailor pricing strategies.</li><li>Follow up on submitted quotes and provide necessary clarifications if required.</li><li>Ensure all quotes comply with company policies, profit margin targets, and service standards.</li></ul>Key Requirements:<ul><li>Bachelor's degree in Business, Logistics, Supply Chain, or related field.</li><li>2&ndash;4 years of experience in freight forwarding, logistics, or pricing function.</li><li>Strong understanding of international freight forwarding (sea).</li><li>Proficiency in Microsoft Excel, and experience with freight management systems is a plus.</li><li>Strong analytical and numerical skills.</li><li>Excellent communication and negotiation skills.</li><li>Ability to work in a fast-paced, deadline-driven environment.</li><li>Attention to detail and accuracy.</li></ul>Job Type: Full-timePay: From &#8377;18,000.00 per monthWork Location: In person

Pricing Executive - Sea Export

Key Responsibilities:<ul><li>Coordinate day-to-day operations of air, sea, and land freight shipments (import/export).</li><li>Prepare and verify all shipping documents including Bill of Lading, AWB, packing lists, invoices, and customs declarations.</li><li>Liaise with carriers, shipping lines, transporters, and agents to ensure timely dispatch and delivery.</li><li>Track and monitor shipments to ensure customer requirements are met.</li><li>Ensure compliance with international shipping regulations, customs procedures, and company policies.</li><li>Maintain regular communication with clients and provide updates on shipment status.</li><li>Handle customer queries and resolve operational issues efficiently.</li><li>Prepare daily/weekly reports on shipments, costs, and service performance.</li><li>Optimize freight processes for cost-effectiveness and operational efficiency.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or related field.</li><li>1&ndash;5 years of experience in freight forwarding operations (air/sea/land).</li><li>Strong understanding of Incoterms, shipping documentation, and customs clearance procedures.</li><li>Proficiency in logistics software and MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to work under pressure and handle multiple tasks.</li></ul>Job Type: Full-timePay: From &#8377;18,000.00 per monthWork Location: In person

Operations Executive - Logistics

Key Responsibilities:<ul><li>Handle incoming customer inquiries via phone, email, or CRM tools related to pricing, shipments, and service support.</li><li>Prepare and coordinate price quotations, tenders, and rate cards in collaboration with the pricing team.</li><li>Assist UAE-based clients with real-time updates, order tracking, service status, and issue resolution.</li><li>Communicate with UAE-based internal teams (e.g., Sales, Logistics, Finance) to ensure timely responses and accurate pricing.</li><li>Maintain pricing records, respond to RFPs/RFQs, and update CRM/systems with the latest information.</li><li>Follow up on quotations and pricing offers to convert leads and support account retention.</li><li>Handle customer complaints professionally and escalate unresolved issues as needed.</li><li>Support sales team with backend documentation and pricing reports.</li><li>Ensure compliance with UAE business practices and customer expectations.</li></ul>Required Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree/Master's degree in logistics or equivalent.</li><li>1&ndash;5 years of customer service experience</li><li>Strong understanding of pricing processes in logistics, retail, or services.</li><li>Ability to work UAE business hours and handle UAE clients professionally.</li><li>Proficiency in MS Excel, CRM tools, and ERP systems (e.g., SAP, Salesforce).</li><li>Strong organizational and multitasking skills.</li><li>Attention to detail and problem-solving attitude.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: In person

Customer Service Executive - Logistics

Join Dtech Information technology and outsourcing pvt limited and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dtech Information technology and outsourcing pvt limited

ABOUT_COMPANY

Senior HR Associate

Pricing Executive - Sea Export

Operations Executive - Logistics

Customer Service Executive - Logistics