Urwah Admin

Dubai Civil Aviation Authority

<div><div>Role Purpose
To lead and manage the Talent Planning and Acquisition Section by directing the implementation of workforce planning, recruitment, Emiratization, job description, and competency frameworks across DCAA, ensuring the Authority attracts, selects, and retains the right talent in alignment with the approved organizational structure, annual workforce plan, and Dubai Government HR legislation. The role ensures that recruitment, job evaluation, career pathing, and Emiratization processes are executed with precision, institutional integrity, and strategic alignment, positioning DCAA as an employer of choice within Dubai's government and aviation sector.
Key Responsibilities/Duties
A. Functional:
1. Workforce Planning &amp; Organizational Structure Support
Direct the analysis of job functions and development of the annual workforce plan based on needs identified in organizational units' operational plans, ensuring plans are approved through appropriate governance channels. Provide data inputs to support the development, review, and approval of DCAA's organizational and functional structure in coordination with relevant units and the HR Director, without extending into job description ownership which is managed separately.
2. Annual Recruitment Plan &amp; Talent Acquisition
Lead the preparation and execution of the annual recruitment plan based on the approved budget, overseeing candidate sourcing, assessment, and selection processes in coordination with relevant DCAA stakeholders. Ensure contracting, appointment, probation period management, new employee orientation programmes, and position confirmation procedures are activated and implemented in accordance with DCAA's established procedures and approved frameworks, with employee records, payroll inputs, and ongoing lifecycle transactions handed over to the HR Operations Section upon completion of the onboarding process.
3. Job Description, Evaluation &amp; Career Path Management
Direct the preparation, review, updating, and evaluation of job descriptions for all DCAA positions, ensuring accuracy, consistency, and alignment with the approved organizational structure. Oversee the definition and documentation of career paths with relevant organizational units, and ensure the measurement, documentation, and evaluation of new positions are tracked and processed according to established procedures. Career path frameworks defined here are subsequently activated and managed by the HR Policies and Development Section.
4. Emiratization, Succession &amp; Workforce Statistics
Lead the preparation and implementation of Emiratization and replacement plans, overseeing the tracking of workforce statistics including turnover rates, recruitment outcomes, Emiratization targets, and retirement and pension planning. Ensure all related procedures are followed up and completed in accordance with applicable legislation and institutional frameworks.
5. Recruitment, Transfer &amp; Internal Mobility Implementation
Oversee and ensure the implementation of all recruitment, hiring, and internal mobility activities across the organization, including permanent recruitment as well as non-standard employment types such as temporary, part-time, special contracts, and outsourced workforce arrangements, ensuring compliance with approved policies, procedures, budget allocations, and Dubai Government HR regulations. Ensure all recruitment and mobility processes are properly documented, position titles and workforce records are accurately updated in HR systems, and full alignment is maintained with approved organizational structures and workforce plans. Participate in secondment and delegation procedures from a workforce readiness and positional suitability perspective, ensuring consistency, governance compliance, and proper coordination with relevant stakeholders.
6. Competency Framework Development &amp; Integration
Direct the development and definition of technical and behavioral competencies for DCAA positions, ensuring they are effectively linked to job descriptions, career paths, and development and leadership programmes in coordination with relevant HR sections and organizational units.
7. HR Policy Awareness &amp; Regulatory Compliance
Ensure HR policies, Dubai Government HR Law, and applicable regulations are consistently applied across all recruitment and workforce planning activities. Oversee the delivery of continuous awareness workshops and orientation programmes for new and current DCAA employees to ensure understanding and compliance with HR policies, legislation, and procedures.
8. Strategic Partnerships &amp; External Coordination
Direct coordination with local and federal government entities, regulatory bodies, labor market authorities, educational institutions, and recruitment partners to support talent acquisition and Emiratization objectives. Build and maintain strategic partnerships in talent attraction and recruitment in accordance with approved frameworks and DCAA's institutional positioning.
9. Analytics, Reporting &amp; Decision Support
Oversee the preparation of workforce analytics, surveys, and periodic reports covering recruitment performance, Emiratization progress, turnover trends, and workforce plan execution. Ensure findings are structured and presented to the HR Director to inform management decisions, policy updates, and strategic workforce initiatives.
10. Section Administration &amp; Operational Planning
Prepare and implement the section's operational plan in accordance with DCAA's strategic planning guide, maintain work manuals and procedures, and ensure section database inputs are accurate and current. Lead the section's team by setting clear performance objectives, building HR capability, and fostering a culture of precision, accountability, and continuous improvement.
11. Other Duties
Perform any other tasks assigned by the Director of Human Resources that are consistent with the section's mandate and operational responsibilities.
B. Managerial:
1. Section Strategy and Planning
Lead development and execution of the section&rsquo;s operational plan, ensuring alignment with sector priorities, governance frameworks, and performance expectations.
2. People Leadership and Capability Development
Lead, coach, and develop office staff, setting clear performance expectations, promoting accountability, and supporting capability development in coordination with HR and sector leadership.
3. Performance and Quality Discipline
Ensure structured performance monitoring, reporting accuracy, and adherence to quality assurance and governance standards across all office activities.
4. Resource and Budget Coordination
Coordinate preparation and follow-up of office-related resource and budget requirements in alignment with sector priorities and institutional financial governance processes.
5. Stakeholder and Cross-Unit Coordination
Maintain structured working relationships with sector directors, department heads, and internal governance functions to ensure integration, alignment, and reliable execution of sector governance requirements.
6. Governance Culture and Continuous Improvement
Promote a culture of governance discipline, documentation integrity, process consistency, and continuous improvement across office operations and sector coordination activities.<div> 
</div></div><div>
Qualifications<div></div> 
Academic Qualifications<ul><li>
Bachelor's degree in Human Resources Management, Business Administration, Organizational Psychology, or a related field from a recognized university.</li><li>
Master's degree in Human Resources Management, Business Administration (MBA), or a related discipline is preferred.</li></ul>
Certifications<ul><li>
CIPD qualification (Level 5 or above) or equivalent professional HR certification &mdash; required</li><li>
Interview and selection certification &mdash; required</li><li>
Human Resources Management diploma or equivalent &mdash; preferred</li><li>
Talent management or workforce planning certification &mdash; preferred</li><li>
UAE Government HR or Emiratisation programme certification &mdash; preferred</li></ul> 
Professional Experience<ul><li>
Minimum 14 years of progressive experience in human resources management, talent acquisition, or workforce planning with a Bachelor's degree; or 12 years with a Master's degree</li><li>
Minimum 4 years in a senior managerial or leadership role with demonstrated responsibility for leading talent acquisition or workforce planning functions</li><li>
Proven experience in end-to-end recruitment, workforce planning, job evaluation, and Emiratization programme management within a UAE government or regulatory entity</li><li>
Demonstrated experience in job description development, competency framework design, and career path planning</li><li>
Familiarity with Dubai Government HR Management Law and applicable UAE federal HR legislation is essential</li><li>
Experience coordinating with DGHR, Diwan, and Dubai Government talent and Emiratization bodies is strongly preferred</li><li>
Experience working within a UAE government entity or regulatory authority is an advantage</li></ul></div></div>

Head of Talent Planning and Acquisition Section

<div><div>Role Purpose
To lead and manage the Aviation Economics Section by directing the collection, validation, and analysis of aviation economic data, developing forecasting models and economic impact assessments, and producing evidence-based insights that support sector planning, investment decisions, and sustainable aviation growth in Dubai. The role ensures the quality, integrity, and strategic relevance of the section's economic intelligence outputs, supports policy-ready analysis in alignment with Dubai's economic agenda, and contributes to strengthening DCAA's capacity as an informed and data-driven regulator and sector enabler.
Key Responsibilities/Duties
A. Functional:
1. Aviation Economic Data Collection &amp; Governance
Lead the collection, validation, and quality assurance of aviation economic data &mdash; including passenger traffic, cargo volumes, revenues, trade indicators, and sector growth metrics &mdash; from airlines, airport operators, and relevant data sources. Establish and maintain robust data governance practices to ensure accuracy, consistency, and reliability of all data used for internal reporting, external submissions, and regulatory purposes.
2. Economic Analysis &amp; Sector Performance Reporting
Direct the analysis and interpretation of aviation economic data to assess sector performance, growth trends, and aviation's contribution to Dubai's GDP. Prepare periodic and ad-hoc analytical reports for the Department Director and senior leadership, ensuring outputs are clearly structured, evidence-based, and decision-ready. Operate and maintain the aviation economics dashboard on the DCAA-Hub platform, ensuring timely updates and data accessibility for authorized stakeholders.
3. Forecasting &amp; Economic Scenario Modelling
Develop and maintain economic forecasting models to assess the impact of key variables including fuel price fluctuations, global market conditions, customs policies, and demand cycles on Dubai's aviation sector. Produce scenario-based projections to support the Department Director's planning, regulatory positioning, and contingency decisions.
4. Economic Impact Assessment
Conduct structured impact assessments of significant internal and external developments affecting the aviation sector, including regulatory changes, market shifts, and major investment proposals. Provide scenario-based analysis and findings to the Department Director to inform decision-making and sector planning.
5. Investment &amp; Sector Growth Support
Support investment and expansion decisions in civil aviation projects by producing economic assessments, sector performance benchmarks, and growth opportunity analyses. Monitor economic performance indicators relevant to aviation investment and coordinate with relevant Dubai government entities including the Department of Economy and Tourism on the economic contribution of aviation to the broader tourism and trade ecosystem.
6. Aviation Research &amp; Studies
Lead and coordinate aviation economic research initiatives in collaboration with universities, research centers, and industry institutions to analyze emerging trends, assess the future of civil aviation economics in Dubai, and contribute to evidence-based sector development. Ensure research outputs are translated into practical recommendations for the Department Director.
7. Technical Stakeholder Coordination &amp; Data Exchange
Coordinate with GCAA, Dubai Airports, Dubai Statistics Centre, airlines, and relevant government entities at the technical and working level to exchange data, align methodologies, and support the section's analytical and reporting functions. Propose plans for sourcing and updating aviation statistics and information in line with evolving sector needs.
8. Policy Alignment Support
Ensure the section's economic analyses and outputs are aligned with Dubai's economic agenda, the Dubai Strategy, and applicable DCAA regulatory frameworks. Participate in the preparation of policies that reinforce Dubai's position as a regional and global aviation economic hub, providing the analytical foundation that supports the Director's policy engagement.
9. Section Administration &amp; Operational Planning
Prepare and implement the section's operational plan in accordance with DCAA's strategic planning guide, maintain work manuals and procedures, and ensure the section's database inputs are kept accurate and current. Lead team capability development, set clear performance objectives, and foster a culture of analytical rigour, continuous improvement, and institutional accountability.
10. Other Duties
Performs other tasks assigned that are consistent with the section's mandate and operational responsibilities.
B. Managerial:
1. Section Strategy and Planning
Lead development and execution of the section&rsquo;s operational plan, ensuring alignment with sector priorities, governance frameworks, and performance expectations.
2. People Leadership and Capability Development
Lead, coach, and develop office staff, setting clear performance expectations, promoting accountability, and supporting capability development in coordination with HR and sector leadership.
3. Performance and Quality Discipline
Ensure structured performance monitoring, reporting accuracy, and adherence to quality assurance and governance standards across all office activities.
4. Resource and Budget Coordination
Coordinate preparation and follow-up of office-related resource and budget requirements in alignment with sector priorities and institutional financial governance processes.
5. Stakeholder and Cross-Unit Coordination
Maintain structured working relationships with sector directors, department heads, and internal governance functions to ensure integration, alignment, and reliable execution of sector governance requirements.
6. Governance Culture and Continuous Improvement
Promote a culture of governance discipline, documentation integrity, process consistency, and continuous improvement across office operations and sector coordination activities.<div> 
</div></div><div>
Qualifications<div></div> 
Academic Qualifications<ul><li>
Bachelor&rsquo;s Degree in Economics, Aviation Management, Aviation Business, Finance, Statistics, Business Administration, Public Policy, or a related field from a recognized university.</li><li>
Master&rsquo;s Degree in Economics, Aviation Economics, Business Administration (MBA), Public Policy, Finance, or a related discipline is preferred.</li></ul> 
Certifications<ul><li>
Aviation Economics or Aviation Management (e.g., IATA, ICAO or equivalent programs)</li><li>
Business Data Analytics or Economic Modelling</li><li>
Certified Analytics Professional (CAP) or equivalent data analytics certification</li><li>
Financial Modelling and Advanced Statistical Analysis</li><li>
Research Methodology and Forecasting Techniques</li><li>
Certified Aviation Manager (CAM) &ndash; leadership &amp; strategic oversight is an advantage</li></ul> 
Professional Experience<ul><li>
Minimum of 11+ years of progressive experience in aviation economics, economic analysis, financial modelling, statistical analysis, or related fields with a Bachelor&rsquo;s degree; or 9+ years with a Master&rsquo;s degree.</li><li>
Experience must include:</li><li>
Demonstrated experience in economic data analysis, forecasting, and performance reporting within the aviation sector or a regulated industry</li><li>
Experience developing economic models, conducting impact assessments, and translating analytical findings into strategic recommendations</li><li>
Exposure to cross-government or multi-stakeholder coordination involving economic or statistical data exchange</li><li>
At least 4 years in a managerial or supervisory role, leading analytical teams and overseeing economic intelligence or reporting functions</li></ul></div></div>

Head of Aviation Economics Section

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Head of Talent Planning and Acquisition Section

Head of Aviation Economics Section