Qureos Mentor

Dubai Holding

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash;reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 
 
 
 An opportunity has arisen for a to join as a
 
 Supervisor - Food &amp; Beverage
 
 . The main duties and responsibilities of this role:
 
 <ul>
 <li>
 Supervise dining operations across restaurants, lounges, and event service areas.
 </li>
 <li>
 Allocate tasks, monitor shift performance, and ensure service standards are met.
 </li>
 <li>
 Support the Assistant Manager with guest issue resolution and feedback handling.
 </li>
 <li>
 Train new staff and ensure consistent application of SOPs and safety protocols.
 </li>
 <li>
 Monitor inventory of service equipment and F&amp;B supplies.
 </li>
 <li>
 Coordinate with the kitchen and culinary teams for seamless service delivery.
 </li>
 <li>
 Ensure cleanliness, hygiene, and organization of all F&amp;B outlets.
 </li>
 <li>
 Support special event setups, guest requests, and VIP arrangements.
 </li>
 </ul>
 
 
 
 
 
 About you
 
 
 
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field
 </li>
 <li>
 2 to 3 years of supervisory or senior waiter experience in F&amp;B or hospitality
 </li>
 <li>
 Knowledge of service styles (buffet, &agrave; la carte, banqueting)
 </li>
 <li>
 Strong interpersonal and team coordination skills
 </li>
 <li>
 Familiarity with POS systems and order management
 </li>
 <li>
 Basic understanding of food hygiene and safety protocols
 </li>
 </ul>
 
 
 
 
 
 About the Benefits
 
 
 
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.
 
 
 
 
 
 We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment
 
 
 
</div>

Supervisor - Food and Beverage - Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 Job Overview:
 
 
 
 Here's your chance to step into the role of
 
 Senior Manager Finance Operations
 
 - Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:
 
 
 
 1. Finance Operations Oversight
 
 
 <ul>
 <li>
 Lead and manage the day-to-day finance operations for the entire group, ensuring accurate accounting and financial reporting
 </li>
 <li>
 Oversee all finance back-office functions managed by shared services (e.g., GL, AP, AR, Tax), ensuring seamless and efficient processes
 </li>
 <li>
 Develop and maintain financial control systems and processes to ensure compliance with Group policies, internal controls, and regulatory requirements
 </li>
 </ul>
 
 
 2. Financial Planning and Budgeting
 
 
 <ul>
 <li>
 Work closely with business unit leaders and senior management to prepare annual budgets and forecasts that align with the company&rsquo;s financial goals
 </li>
 <li>
 Ensure proper budget control by monitoring variances and identifying areas for improvement
 </li>
 <li>
 Collaborate with business stakeholders to provide financial insights, advising on cost-saving opportunities, and highlighting areas requiring corrective action
 </li>
 </ul>
 
 
 3. Finance Business Partnering
 
 
 <ul>
 <li>
 Act as a key finance business partner to various operational departments, providing actionable financial insights to support business decision-making
 </li>
 <li>
 Proactively engage with functional leaders and business units to influence strategic decisions that align with financial objectives
 </li>
 <li>
 Provide guidance on financial performance, metrics, cost optimization, and profitability analysis
 </li>
 </ul>
 
 
 4. Process Improvement &amp; Automation
 
 
 <ul>
 <li>
 Drive initiatives to optimize finance processes, identifying opportunities for automation and efficiency improvements
 </li>
 <li>
 Collaborate with IT and back-office shared services teams to implement tools, systems, and processes that streamline financial operations
 </li>
 <li>
 Continuously evaluate current processes to identify bottlenecks or inefficiencies and recommend corrective actions
 </li>
 </ul>
 
 
 5. Risk Management &amp; Compliance
 
 
 <ul>
 <li>
 Ensure compliance with all financial regulations, tax laws, and industry standards
 </li>
 <li>
 Proactively identify and mitigate financial risks within the business and support internal audits
 </li>
 <li>
 Ensure proper management of tax filings, payments, and compliance in all jurisdictions
 </li>
 </ul>
 
 
 6. Financial Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Review financial reports, analyzing trends, forecasts, and budget adherence
 </li>
 <li>
 Provide senior leadership with clear, concise reports on financial performance, identifying key insights, trends, and variances from the budget
 </li>
 <li>
 Prepare regular financial updates and presentations for management, highlighting key financial metrics, forecasts, and recommendations for corrective actions
 </li>
 </ul>
 
 
 7. Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Lead, mentor, and develop a high-performing finance team, ensuring they have the skills and knowledge to support both finance operations and business partnering efforts
 </li>
 <li>
 Foster a collaborative and results-oriented team culture while promoting continuous learning and development within the department
 </li>
 <li>
 Promote cross-functional collaboration to align finance operations with business objectives
 </li>
 </ul>
 
 
 About you:
 
 
 
 The preferred candidate for this role should possess the following experience and credentials:
 
 <ul>
 <li>
 Degree in Accounting/ Finance. Professional certification such as a CA or ACCA required
 </li>
 <li>
 10+ years of relevant experience within the Finance department of a large corporation
 </li>
 <li>
 Extensive knowledge of IFRS standards and their application. Strong experience in financial reporting under IFRS
 </li>
 <li>
 Analytical mindset with the ability to distil complex financial data into actionable insights
 </li>
 </ul>
 
 
 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
</div>

Senior Manager Finance Operations - Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Hospitality Assets:
 
 
 
 We are a prestigious Dubai-based, global company with multiple companies in the portfolio. One of our sectors is Real Estate. Within this area we specialise in construction, design, and contracts for large-scale projects in Globally. With a strong reputation for excellence and innovation, we have successfully completed numerous landmark projects and are committed to delivering exceptional results.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Project Controls Senior Manager is responsible for developing, maintaining, and tracking project schedules, creating and maintaining project dashboards and other reports as directed. This role ensures that there is full visibility on the project&rsquo;s status and identification of early warnings related to the project progress. The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with project stakeholders.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 Develop and maintain detailed project schedules using project management software.
 </li>
 <li>
 Track project progress and update schedules regularly to reflect changes.
 </li>
 <li>
 Create and maintain project dashboards to provide real-time updates on project status.
 </li>
 <li>
 Analyse project data to identify trends, risks, and opportunities for improvement.
 </li>
 <li>
 Collaborate with project managers, engineers, and other stakeholders to ensure alignment on project goals and timelines.
 </li>
 <li>
 Prepare and present project status reports to management and stakeholders.
 </li>
 <li>
 Monitor project budgets and expenditures to ensure financial control.
 </li>
 <li>
 Implement and maintain project control systems and procedures.
 </li>
 <li>
 Assist in the development of project plans and resource allocation.
 </li>
 <li>
 Critically evaluate and provide feedback to contractors and consultants on proposed project schedules.
 </li>
 </ol>
 
 
 Key Tasks:
 
 
 <ol>
 <li>
 Schedule Development: Create and update project schedules using tools like MS Project or Primavera.
 </li>
 <li>
 Progress Tracking: Monitor project milestones and deliverables, updating schedules as needed.
 </li>
 <li>
 Dashboard Creation: Design and maintain project dashboards
 </li>
 <li>
 Data Analysis: Analyse project performance data to identify potential issues and areas for improvement.
 </li>
 <li>
 Stakeholder Communication: Provide regular updates to project stakeholders through reports and presentations.
 </li>
 <li>
 Risk Management: Identify and mitigate project risks through proactive planning and analysis.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 About the Benefits:
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Senior Manager - Planning and Project Control - Dubai Holding Hospitality Assets

<div>
 
 
 About Dubai Holding Land Estates:
 
 
 
 Dubai Holding Land Estates oversees a diverse land portfolio strategically located across Dubai&rsquo;s most sought-after areas. With convenient access to major highways, nearby amenities, and flexible land use options, investors are presented with unique opportunities for development and growth.
 
 
 
 
 Through the centralization of Dubai Holding&rsquo;s land bank, Dubai Holding Land Estates focuses on large-scale master plans, ensuring alignment with the Dubai 2040 Urban Master Plan, whilst also supporting the business&rsquo;s commitment to sustainable urban development and strategic land portfolio management.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and maintain an updated integrated master schedule for all projects in coordination with all Development Directors, business units and Consultants.
 </li>
 <li>
 Assist various business units in developing and updating their master schedule and program expenditure report (Cash Flow).
 </li>
 <li>
 Review with all business units all key &amp; interface milestone/activities that need to be included in their projects for inclusion in the master program.
 </li>
 <li>
 Coordinate with all department projects to ensure that the integrated master program includes all key milestones &amp; activities required at project level to perform the delivery of the project scope
 </li>
 <li>
 Design, develop and prepare various presentations and reports utilizing best practice software such as Power-BI and the like.
 </li>
 <li>
 Coordinate and meet with individual business units/Development Directors to ensure that progress of milestone/activities is in compliance with the baseline master schedule.
 </li>
 <li>
 Provide the required updated schedule information to be submitted to the concerned Authorities as and when required e.g. DEWA, Etisalat, etc
 </li>
 <li>
 Provide recommendations to business units and Development Directors on corrective actions when their project performance or results deviate from the agreed baseline master program.
 </li>
 <li>
 Assist the business units/Development Directors in compiling the monthly progress report which is submitted by the planning department to the executive management.
 </li>
 <li>
 Assist finance in compiling the monthly finance report (MFR) for key internal stakeholders.
 </li>
 <li>
 Maintain &amp; develop program control system and Dashboard (PCS) and ensure all data is correct and updated.
 </li>
 <li>
 Review and control the consultants and sub-consultants baseline schedule, milestone activities and team activities that need to be included in the master plan program. Ensure to update the activity or milestone biweekly for management review.
 </li>
 <li>
 Provide consultants progress reports weekly.
 </li>
 <li>
 Prepare and develop appropriate detail summary for development control schedules.
 </li>
 <li>
 Coordinate and assist the budget team in preparation of the program to reflect the stages against the budget.
 </li>
 <li>
 Coordinate with the project team to include the construction timeline in the master plan for the project delivery cycle.
 </li>
 <li>
 Review and study the project procedure and timeline.
 </li>
 <li>
 Review with all business units the development procedures (lifetime) for the projects to improve the efficiency of the development stages.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Degree Qualified &ndash; Engineering, Construction related degree preferred.
 </li>
 <li>
 Project Planning / Scheduling experience across Master planning and infrastructure of projects , with 10 to 12 years.
 </li>
 <li>
 Significant experience of implementing complex phasing &amp; planning strategies and projects, dealing with statutory and non-statutory planning processes
 </li>
 <li>
 Ability to provide technical support to all Departments for reviewing certain subjects related to Program Control Methods.
 </li>
 <li>
 Practical experience in major real estate projects in the MENA/GCC region
 </li>
 <li>
 Consultant Background is preferred
 </li>
 <li>
 Implement complex planning strategies and projects, dealing with statutory and non-statutory planning processes across project lifecycle &amp; values chain.
 </li>
 <li>
 To provide technical support to all Departments for reviewing certain subjects related to Program Control Methods.
 </li>
 <li>
 Highly skilled at producing best practice reports, dashboards and presentations that utilize the latest software.
 </li>
 <li>
 Strong stakeholder coordination skills.
 </li>
 </ul>
 
 
 
 
 
 
 About the Benefits:
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Senior Manager - Program Management - Dubai Holding Land Estates

<div>
 
 
 Manager - Tenant and Customer Relations &ndash; Retail &ndash; Dubai Holding Asset Management
 
 
 
 
 About Dubai Holding Asset Management:
 
 
 
 
 
 
 Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities.
 
 
 
 
 
 The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after livable destinations. From hotspot retail destinations like Bluewater's, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management&rsquo;s retail destinations captivate millions of visitors and tourists every year.
 
 
 
 
 
 Meanwhile, the niche and vibrant community centers as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighborhoods more vibrant and connected. In 2022,
 
 
 
 
 
 Dubai Holding Asset Management&rsquo;s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city&rsquo;s global recognition as one of the most desirable and livable destinations worldwide.
 
 
 
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a
 
 Manager - Tenant and Customer Relations
 
 to join
 
 Dubai Holding Asset Management
 
 . The main duties and responsibilities of this role:
 
 
 
 
 
 The role holder is responsible for managing tenant relationships &amp; customer services teams of the assigned asset, ensuring compliance of all tenants under the terms and conditions of the DHAM lease agreement, mall regulations, HSE, and local authorities. The role holder ensures that all tenant and customer service-related activities are monitored, and customer issues are addressed timely and in adherence with QA guidelines and DHAM&rsquo;s policies and procedures. The role holder provides leadership to the tenant relations and customer service teams to ensure excellent service levels and customer experience.
 
 
 
 Overall Responsibilities
 
 
 <ul>
 <li>
 Deputize the Centre Manager in support of business during their absence
 </li>
 <li>
 Resolve issues arising within the common areas in coordination with the community management team.
 </li>
 <li>
 Support the Centre manager in driving the Asset Plan for the coming year, including asset main initiatives in line with the vision of the asset.
 </li>
 </ul>
 
 
 Tenant Relations
 
 
 <ul>
 <li>
 Develop plans and lead their implementation, ensuring the tenant relations team is effectively and efficiently managing relationships and compliance across the asset&rsquo;s tenants
 </li>
 <li>
 Ensure that the tenants always comply with Dubai Municipality regulations and DHAM&rsquo;S lease and retail asset policies and procedures, such as housekeeping, cleanliness, safety and security, etc.
 </li>
 <li>
 Carry out routine checks to ensure that all tenant stores are trading, merchandised, presented well, and kept lean, maintenance-free, and safe at all times.
 </li>
 <li>
 Ensure all maintenance and safety issues highlighted by the tenants are promptly escalated and resolved by the operations team and service providers.
 </li>
 <li>
 Follow-up with the tenants for timely payment of rentals in coordination with the collections team and support in resolving any conflict or disputes. Prepare details of the cases as required.
 </li>
 <li>
 Prepare special case reports for rent discounts requested by important tenants to be presented to the Centre Manager and Executive Director for further action.
 </li>
 <li>
 Conduct tenant orientation meetings for the entire mall, covering emergency procedures, communication systems, and other security procedures relating to the tenants.
 </li>
 <li>
 Conduct tenants&rsquo; meetings on a regular basis to enhance relationships, operations and customer experience.
 </li>
 <li>
 Ensure tenant compliance with safety measures and fire systems; the team collects all compliance documents.
 </li>
 </ul>
 
 
 Financials / Legal
 
 
 <ul>
 <li>
 Provide advice and feedback to the Senior Centre Manager in the budget process in relation to concessions, OPEX, CAPEX, and manpower planning.
 </li>
 <li>
 Liaise with the finance department on AR collections and reconciliations
 </li>
 <li>
 Liaise with DH and DHAM legal departments on legal cases and tenant defaults
 </li>
 </ul>
 
 
 Customer Service and Relations
 
 
 <ul>
 <li>
 Oversee and supervise the customer services team to ensure all customer complaints and queries are addressed timely.
 </li>
 <li>
 Ensure that the center's vision and values are understood and communicated clearly to the customers through the customer services teams on a periodic basis (fortnightly or monthly).
 </li>
 <li>
 Establish staff schedule and ensure daily duties are effectively delegated, follow-ups are carried out, and annual leave is prepared according to the division and business requirements.
 </li>
 <li>
 Ensure smooth and well-organized operation at the Information desk, providing all customers with efficient services and ensuring their expectations are constantly met.
 </li>
 <li>
 Handle escalated inquiries received at the Information Desk from stakeholders and customers.
 </li>
 <li>
 Ensure that the customer queries received via the call center are addressed promptly and issues are escalated to the appropriate teams in a timely manner.
 </li>
 </ul>
 
 
 Mall Operations and Marketing Support
 
 
 <ul>
 <li>
 Ensure mall inspections are smoothly and properly carried out by the Tenant Relations Executive Team.
 </li>
 <li>
 Facilitate the execution of retailer-driven marketing initiatives within tenancy and common areas in liaison with all relevant departments.
 </li>
 <li>
 Oversee and supervise the controls of all mall's promotional information and mechanics, coupons, vouchers, and other mall-related services.
 </li>
 <li>
 Develop and implement the necessary procedures for all value-added services such as stroller rental, wheelchair loans, lost and found, met and great, etc.
 </li>
 <li>
 Supervise and oversee the completion of general admin &amp; document control at the mall level. To verify that outgoing mall communication is prepared and administered effectively.
 </li>
 <li>
 Provide accurate information to customers on any current promotions set by the marketing department and ensure its set process and procedures are carried out accurately.
 </li>
 </ul>
 
 
 Performance Review and Reporting
 
 
 <ul>
 <li>
 Analyse individual retailer and category performance and present findings to the Senior Centre Manager and Marketing in regard to business enhancement opportunities.
 </li>
 <li>
 Provide sustainability analysis for all retailers and assist the leasing department in planning, controlling, and optimizing the brands and tenant mix (replacement of poor performers).
 </li>
 <li>
 Report regularly on the performance of the asset from revenue, sales, and marketing perspectives.
 </li>
 <li>
 Monitor the actual cost versus budget monthly &amp; provide reports/data to assess the project&rsquo;s financial performance.
 </li>
 <li>
 Prepare retail asset management reports as &amp; when requested (yearly footfall, turnover, rental forecasts, etc.).
 </li>
 <li>
 Maintain an update on market research and provide reports on retail trade, sales, and market &amp; competition analyses and develop reports and fact sheets.
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Identify additional revenue-generating opportunities to maximize mall revenue.
 </li>
 <li>
 Identify enhancements to the mall that may boost mall revenues (additional units kiosks, etc.)
 </li>
 <li>
 Implement policies, procedures, and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the &lsquo;continuous process improvement.
 </li>
 </ul>
 
 
 
 
 
 About you:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration/Management or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Minimum of 8 years of experience in retail or real estate management, mall operations, tenant relations, leasing, or customer experience.
 </li>
 <li>
 Middle East experience is an advantage.
 </li>
 <li>
 Strong leadership with proven ability to drive results and manage cross-functional teams.
 </li>
 <li>
 Excellent communication, presentation, facilitation, and influencing skills.
 </li>
 <li>
 Skilled in tenant relations, customer engagement, and conflict resolution with the ability to remain composed during challenging situations.
 </li>
 <li>
 High level of financial acumen, numerical ability, and analytical skills.
 </li>
 <li>
 Strong organizational and multi-tasking abilities with expertise in prioritizing key issues and building consensus.
 </li>
 <li>
 Exceptional problem-solving, judgment, and decision-making skills.
 </li>
 <li>
 Ability to establish and nurture relationships across all levels of the organization.
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Manager - Tenant and Customer Relations – Retail – Dubai Holding Asset Management

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash;reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 
 
 
 An opportunity has arisen for a to join as a
 
 Manager &ndash; Park Services
 
 . The main duties and responsibilities of this role:
 
 
 
 
 <ul>
 <li>
 Develop and implement cleanliness and sanitation strategies aligned with park operations.
 </li>
 <li>
 Lead, mentor, and manage park cleaning teams including third-party contractors.
 </li>
 <li>
 Oversee the planning and delivery of daily and periodic cleaning schedules.
 </li>
 <li>
 Conduct regular audits and inspections to maintain hygiene and guest experience standards.
 </li>
 <li>
 Manage vendor relationships, service agreements, and operational KPIs.
 </li>
 <li>
 Ensure compliance with health, safety, and environmental regulations.
 </li>
 <li>
 Plan resource allocation, budgeting, and procurement of cleaning materials and tools.
 </li>
 <li>
 Respond to guest and operational escalations related to cleanliness and hygiene.
 </li>
 <li>
 Support park events, special operations, and crisis management protocols.
 </li>
 <li>
 Any other duties may be reasonably requested by the Management Team
 </li>
 </ul>
 
 
 
 
 
 About you
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in facilities management, Hospitality, or a related field
 </li>
 <li>
 6&ndash;8 years of experience in facility or cleaning operations, with 3&ndash;4 years in a leadership or contractor management role in a hospitality, theme park, or large venue environment
 </li>
 <li>
 Expertise in sanitation protocols and cleaning standards
 </li>
 <li>
 Budgeting, scheduling, and contractor performance management
 </li>
 <li>
 Strong leadership and team development skills
 </li>
 <li>
 Proficiency in facility management systems and audit reporting
 </li>
 </ul>
 
 
 
 
 
 About the Benefits
 
 
 
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.
 
 
 
 
 
 We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment
 
</div>

Manager - Park Services - Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Real Estate:
 
 
 
 Dubai Holding&rsquo;s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai&rsquo;s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centres, mosques, schools, supermarkets and landscaping.
 
 
 Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.
 
 
 
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for
 
 an Associate Director- Organization Effectiveness, Rewards and Governance
 
 to join
 
 Dubai Holding Real Estate
 
 . The job holder is responsible for leading the design and implementation of the Company&rsquo;s organization structure, workforce planning, and total rewards framework&mdash;including recognition programs&mdash;to support business growth and strategic objectives.
 
 
 
 
 
 
 
 Key job responsibilities
 
 
 :
 
 
 
 Rewards &amp; Compensation Strategy
 
 
 <ul>
 <li>
 Design and implement the Company&rsquo;s total rewards strategy, covering salaries, allowances, incentives, and benefits, ensuring competitiveness and cost-effectiveness.
 </li>
 <li>
 Manage the implementation and ongoing refinement of the Company grading structure and reward policies, ensuring alignment with market benchmarks and internal equity.
 </li>
 <li>
 Lead the annual salary survey exercise; analyze market data and propose compensation adjustments to senior management.
 </li>
 <li>
 Provide salary recommendations for new hires based on internal benchmarks and market trends, ensuring consistency and fairness.
 </li>
 </ul>
 
 
 Workforce Planning &amp; Budgeting
 
 
 <ul>
 <li>
 Establish and manage the framework for manpower planning and budgeting (SLA, Opex, G&amp;A, Capex allocations).
 </li>
 <li>
 Lead the annual manpower planning cycle across the Company, ensuring alignment with organizational objectives and budgetary constraints.
 </li>
 <li>
 Monitor workforce movements (joiners, exits, transfers, promotions) to ensure alignment with approved manpower budgets and report variances to management.
 </li>
 </ul>
 
 
 Organization effectiveness, Design, Job Evaluation &amp; Grading
 
 
 <ul>
 <li>
 Facilitate organizational design initiatives, including restructuring and redefining roles to improve accountability, communication, and span of control.
 </li>
 <li>
 Analyze complex situations, identify challenges and develop innovative solutions to improve organizational performance and operational effectiveness
 </li>
 <li>
 Execute change management and organizational development plans to support business transformation.
 </li>
 <li>
 Oversee job definition and evaluation processes to ensure roles are clearly articulated, systematically graded, and aligned with organizational hierarchy.
 </li>
 <li>
 Submit evaluated roles for final approval to relevant leadership stakeholders.
 </li>
 <li>
 Continuously review and recommend enhancements to organizational structure, spans of control, and communication flows to support agility and performance.
 </li>
 </ul>
 
 
 Payroll, Policy &amp; Process Governance
 
 
 <ul>
 <li>
 Oversee monthly payroll processing ensuring accuracy, timeliness, and compliance with policies and regulatory requirements.
 </li>
 <li>
 Drive the development, implementation, and governance of HR policies, procedures, and Delegation of Authority (DOA) systems to promote consistency and scalability.
 </li>
 <li>
 Ensure all documentation related to rewards, governance, and policy are accurately maintained and audit-ready.
 </li>
 </ul>
 
 
 Rewards &amp; Recognition Program
 
 
 <ul>
 <li>
 Design and manage Company&rsquo;s Rewards and Recognition (R&amp;R) framework that promotes a culture of appreciation and high performance.
 </li>
 <li>
 Define recognition categories, criteria, frequency, and mechanisms in alignment with organizational values and goals.
 </li>
 <li>
 Collaborate with business leaders to implement both monetary and non-monetary recognition programs that enhance employee motivation and retention.
 </li>
 <li>
 Oversee communication, nominations, approvals, and delivery of R&amp;R programs, ensuring transparency and inclusivity.
 </li>
 <li>
 Monitor program effectiveness and recommend enhancements based on feedback and evolving organizational needs.
 </li>
 </ul>
 
 
 Audit &amp; Compliance and Operational Excellence
 
 
 <ul>
 <li>
 Partner with management consultants on strategic HR initiatives as per business needs.
 </li>
 <li>
 Identify and respond to stakeholder requirements proactively, ensuring alignment with Company&rsquo;s mission.
 </li>
 <li>
 Manage external and internal audit processes (e.g., Deloitte, PWC, Government, Internal Audit), ensuring timely submissions and closure of audit observations.
 </li>
 <li>
 Implement mitigation plans for audit findings and maintain comprehensive documentation.
 </li>
 <li>
 Promote a culture of accountability, operational excellence, and continuous improvement through strong governance and stakeholder engagement.
 </li>
 <li>
 Ensure all functional communications and documentation related to rewards, talent, and policy are timely, accurate, and securely maintained on shared platforms.
 </li>
 </ul>
 
 
 
 
 
 
 About you:
 
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Organizational Development, or a related field ; Master&rsquo;s degree - preferred
 </li>
 <li>
 Professional certifications such as CIPD, SHRM-SCP, WorldatWork (GRP/CCP), or equivalent in rewards, organization design, or workforce planning &ndash; preferred
 </li>
 <li>
 In depth knowledge of organization design principles, compensation structures, Rewards &amp; Recognition Programs, HR Policy Development and manpower planning and analytics.
 </li>
 <li>
 
 Minimum 10-12 years
 
 of progressive experience in Human Resources, with at least
 
 5 years in a leadership
 
 role in developing and executing successful HR Plans and scorecard.
 </li>
 <li>
 Experience in managing large-scale HR projects, audits, and working with external consultants.
 </li>
 <li>
 Prior exposure to real estate, holding companies, or multi-business environments is an advantage.
 </li>
 <li>
 Extensive experience mentoring and coaching diverse teams with varying levels of expertise and specialization.
 </li>
 <li>
 Proficient in HR systems (ERP/HRMS), data visualization/reporting tools (Power BI), and advanced use of Microsoft Excel and PowerPoint.
 </li>
 <li>
 Strong business acumen, strategic thinking and data-driven mindset.
 </li>
 <li>
 Expert in job evaluation methodologies (e.g., Hay, Mercer, Towers Watson) and application of grading frameworks.
 </li>
 <li>
 Exceptional problem-solving, analytical, and decision-making abilities
 </li>
 <li>
 Highly effective communicator and influencer, with the ability to engage and collaborate with senior leadership and key stakeholders.
 </li>
 <li>
 Strong attention to detail, with a commitment to accuracy, confidentiality, and compliance with governance standards.
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Efficient Time and Workload Management
 </li>
 <li>
 Ability to manage and facilitate change
 </li>
 <li>
 Be able to align with Company&rsquo;s culture and values. Open-minded and excited by cultural and professional diversity
 </li>
 <li>
 Exhibit high degree of &ldquo;emotional intelligence&rdquo;, remaining rational and calm under pressure.
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Associate Director- Organization Effectiveness, Rewards and Governance - Dubai Holding Real Estate

Join Dubai Holding and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.