Urwah Admin

Dubai Holding Entertainment

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 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Here&rsquo;s your opportunity to join Dubai Holding Entertainment as a
 
 Team Leader &ndash; Entry Operations
 
 . In this role, you will supervise daily entry operations, ensuring smooth guest flow through ticketing, turnstiles, and on-ground leadership of Entry Attendants, while resolving guest concerns and supporting the Supervisor in maintaining operational excellence and guest satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Supervise Entry Attendants during shift operations, ensuring performance and adherence to SOPs.
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 Monitor guest entry process, troubleshoot issues, and escalate concerns to the Supervisor as needed.
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 Provide real-time coaching and support to team members, fostering guest-centric behavior.
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 Assist in the distribution of schedules, zone allocation, and shift reporting.
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 Ensure the proper operation and cleanliness of entry equipment and surrounding areas.
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 Handle escalated guest complaints and inquiries with professionalism and timely resolution.
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 Support crowd control during peak hours and manage queuing efficiency.
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 Contribute to training and onboarding of new entry staff.
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 Any other duties may be reasonably requested by the Management Team
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 About You:
 
 
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 High School Certificate or Diploma.
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 2&ndash;3 years&rsquo; experience in entry operations, guest services, or frontline team coordination.
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 Proficient in POS and ticketing systems, turnstile operations, and operational troubleshooting.
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 Strong leadership and people management skills, with experience in guest engagement and complaint handling.
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 Able to coordinate with Entry Operations, Guest Services, Park Operations, and Finance teams to ensure smooth, efficient, and guest-focused entry operations.
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 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
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Team Leader - Entry Operations - Dubai Holding Entertainment

Join Dubai Holding Entertainment and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dubai Holding Entertainment

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Team Leader - Entry Operations - Dubai Holding Entertainment