Urwah Admin

Dubai Public Prosecution

<p></p><div><div><p>1- Addressing technical issues encountered by users of the remote investigation and litigation program immediately.<br>
2- Checking the system's operation and safety at the remote investigation and litigation center and performing regular system maintenance.<br>
3- Assisting the incident management team at Level One and Two with tasks that require being near system users.<br>
4- Identifying and determining user feedback regarding the remote investigation and litigation program.<br>
5- Guiding users in case of any unclear aspects in using the remote investigation and litigation program.<br>
6- Escalating unresolved issues to the next level of specialized support staff at the remote investigation and litigation center.<br>
7- Conducting regular checks to maintain the system's operational status and reporting technical issues.<br>
8- Documenting and analyzing customer feedback and expectations regarding continuous improvement.</p><p>
9- Identifying technical issues and user feedback and addressing them according to priority</p><div><br>
</div></div><div><p><b>
Qualifications</b></p><div></div><p><br>
Bachelor's degree in Computer Science</p><p>
Familiarity with systems and network management</p><p>
Proficiency in softwares: Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat</p><p>
Gender: Male and Female</p><p>
Complete National Service (Male Candidates)</p></div></div><p></p>

Technical Support Officer

Join Dubai Public Prosecution and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dubai Public Prosecution

About Company

Technical Support Officer