Qureos Mentor

Duke University

<p></p><div><div><div><div><div><b>Work Arrangement: </b>Remote
</div></div></div></div><div><div><div><div><b>Requisition Number: </b>266844
</div></div></div></div><div><div><div><div><b>Regular or Temporary: </b>Regular
</div></div></div></div><div><div><div><div><b>Location:
</b>Mooresville, NC, US, 28117
</div></div></div></div><div><div><div><div><b>Personnel Area: </b>DUKE HEALTH LAKE NORMAN
</div></div></div></div><div><div><div><div><b>Date: </b>Mar 3, 2026
</div></div></div></div><div></div><div><div><div><div><div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</div><div><br>
</div><div><b>Duke Health Lake Norman Hospital</b></div>
<div>Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.</div>
<div><b>Duke Nursing Highlights:</b></div><div><br>
</div><ul><li>Duke University Health System is designated as a Magnet organization</li><li>
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.</li>
<li>Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.</li>
<li>Duke University Health System has 6000 + registered nurses</li>
<li>Quality of Life: Living in the Triangle!</li>
<li>Relocation Assistance (based on eligibility)</li></ul><div><br>
</div><div>*Must reside in one of the following states*</div>
<div>
Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington (State), Washington, DC.</div>
<div>
** Hours - At least 20hrs a week, schedule is flexible (Day shift)</div>
<div><b>
General Description of the Job Class</b></div>
<div>
This position provides support to the Duke Health Lake Norman Emergency Department. Responsible for reviewing and verifying ED charges within Epic to ensure accuracy and compliance with regulatory standards for the healthcare services provided. Also responsible for identifying discrepancies within hospital charges and nursing documentation, in addition to communicating these findings to the relevant department for resolution and process improvement.</div>
<div><b>
Duties and Responsibilities of this Level</b></div>
<div>
Conduct a daily and thorough review of emergency department records and related documentation to ensure that all services provided during the encounter are accurately documented and billed.</div>
<div>
Communicate directly with ED staff to request necessary corrections to documentation to ensure accurate charging and billing.</div>
<div>
Communicate charge capture issues to the appropriate department manager.</div>
<div>
Provide ongoing staff education to improve charge capture and documentation.</div>
<div>
Track and collect data on corrected charges, monitor chargeable items, and complete required documentation to establish appropriate charge codes.</div>
<div>
Enter appropriate patient charge codes into Epic module.</div>
<div>
Provide support to the Patient Revenue Management Organization (PRMO) to assist with billing issues and patient inquiries.</div>
<div>
Maintain an understanding of medical record practices, standards, and regulations.</div>
<div>
Contribute to the development and implementation of policies and procedures aimed at enhancing ED billing accuracy, compliance, and revenue capture.</div>
<div>
Protect the security of medical records to maintain confidentiality.</div>
<div>
Perform other related duties incidental to the work described herein.</div>
<div><b>
Required Qualifications at this Level</b></div>
<div><b>
Education</b></div>
<div>
BSN Required</div>
<div><b>
Experience</b></div>
<div>
Three years of ED nursing experience is required.</div>
<div>
Experience with charge-capture entry in the EPIC/Maestro EHR strongly preferred.</div>
<div>
Prior nursing experience within an Operating Room or Oncology Clinic a plus.</div>
<div>
Familiarity with the Microsoft suite, including Excel, PowerPoint, and Word, is strongly preferred.</div>
<div><b>
Degrees, Licensure, and/or Certification</b></div>
<div>
Current or compact RN licensure in the state of North Carolina required. BLS required.</div>
<div><b>
Knowledge, Skills, and Abilities</b></div>
<div>
Knowledge of the scope of the registered nurse.</div>
<div>
Knowledge of and appropriate application of the nursing process.</div>
<div>
Knowledge of theory, practice, and procedures.</div>
<div>
Ability to assess nursing documentation for accuracy.</div>
<div>
Knowledge of supplies required for ED procedures.</div>
<div>
Able to independently seek out resources and work collaboratively.</div>
<div>
Ability to establish and maintain effective working relationships.</div>
<div>
Proficient use of a computer and the ability to learn new software programs.</div>
<div>
Able to remain focused and organized.</div>
<div>
Ability to multitask.</div>
<div>
Working knowledge and completion of appropriate JCAHO and other regulatory requirements.</div><br>
<br>
<div><div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
</div><br>
<br>
<div><div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</div><br>
<b>Essential Physical Job Functions:</b>
<div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.<br>
</div><br>
</div></div></div></div></div></div></div><div></div><p><br>
<b>Nearest Major Market: </b>Charlotte</p></div>

ER Charge Code Auditor - PRN

<p></p><div><div><div><div><div><b>Work Arrangement: </b>On-Site
</div></div></div></div><div><div><div><div><b>Requisition Number: </b>266606
</div></div></div></div><div><div><div><div><b>Regular or Temporary: </b>Regular
</div></div></div></div><div><div><div><div><b>Location:
</b>Durham, NC, US, 27710
</div></div></div></div><div><div><div><div><b>Personnel Area: </b>UNIVERSITY
</div></div></div></div><div><div><div><div><b>Date: </b>Feb 18, 2026
</div></div></div></div><div></div><div><div><div><div><div><b>Duke University:</b></div><div></div><div><br>
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America&rsquo;s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.</div><div><br>
</div><div><b>Occupational Summary</b></div><br>
<div>
</div><div>The Director of Digital Strategy serves as the strategic and operational lead for the Trinity College of Arts &amp; Sciences digital communications ecosystem, including its websites, social media platforms, and internal communications channels. This position is responsible for both determining and implementing an integrated digital communications strategy that advances Trinity&rsquo;s academic mission, supports recruitment and reputation goals, strengthens faculty visibility, and enhances engagement among internal and external audiences.</div>
<div>
Working closely with the Editorial Director, this position sets strategic direction and directly participates in content planning, digital production, platform optimization and execution of high-priority initiatives. A core responsibility is overseeing the collection, analysis and application of digital performance data across web, social and email channels to inform decisions, improve user experience, and increase impact. The director supervises the Digital Communications Strategist, Social Media Specialist, and student team members.</div>
<div>
The Director works collaboratively across Trinity&rsquo;s nearly 40 academic departments and administrative units to align digital platforms with institutional priorities. Through strong relationship-building, consultation, and governance, this role ensures Trinity&rsquo;s digital presence is cohesive, mission-driven and responsive to evolving needs.</div><br>
<div></div>
<div><b>
Work Performed</b></div><br>
<div></div>
<div><b>
Integrated Digital Strategy (35%)</b></div>
<ul>
<li>Develop, implement and continuously refine a comprehensive digital communications strategy that integrates website, social media and internal communications efforts.</li>
<li>Work closely with the Editorial Director to translate Trinity&rsquo;s academic priorities and leadership&rsquo;s goals into actionable digital initiatives and campaigns providing a robust array of written and multimedia content.</li>
<li>Identify emerging digital trends, tools and technologies and assess their relevance to Trinity&rsquo;s goals.</li>
<li>Establish measurable goals and performance benchmarks for digital engagement.</li>
<li>Participate directly in executing high-priority digital initiatives, including content development, campaign planning and platform optimization in coordinating with the Editorial Director and content producers.</li>
<li>In partnership with the Editorial Director, triage and prioritize incoming digital communications requests to ensure alignment with college-wide goals.</li>
<li>Supervise student workers employed by the Office of Communications as they undertake work related to web content and editing, social media and other duties as assigned.</li>
<li>Build and maintain strong working relationships with faculty, department leaders, and staff across Trinity.</li>
</ul>
<div><b>Website Strategy, Development and Governance (25%)</b></div>
<ul>
<li>Oversee the strategy, structure, governance and user experience of Trinity&rsquo;s web properties.</li>
<li>Partner with departments to assess and strengthen their digital presence in alignment with departmental and college-level communications and recruitment objectives.</li>
<li>Develop and enforce best practices for web content, accessibility, SEO, analytics tracking and brand consistency.</li>
<li>Deploy a data-driven approach to building and editing webpages and digital packages for feature stories, announcements, academic programs and strategic initiatives.</li>
<li>Curate and manage homepage and featured content to reflect Trinity&rsquo;s priorities and current initiatives.</li>
<li>Collaborate with the Office of Information Technology and campus partners to implement enhancements and new web technologies.</li>
</ul>
<div><b>Social Media Strategy (15%)</b></div>
<ul>
<li>Develop and oversee Trinity&rsquo;s comprehensive social media strategy across the college&rsquo;s platforms.</li>
<li>Guide content planning and campaign development that highlight faculty expertise, student achievement and institutional milestones.</li>
<li>Provide direction to the Social Media Specialist on the production, editing and publication of content.</li>
<li>Identify opportunities to expand audience reach and strengthen brand voice consistency.</li>
</ul>
<div><b>Internal Communications Leadership (15%)</b></div>
<ul>
<li>Lead the strategy, editing, and distribution of internal digital communications, including faculty and staff newsletters, leadership messages, RFP announcements, and other mass communications.</li>
<li>Partner with dean and Trinity&rsquo;s senior leadership to shape messaging that is clear, timely, and aligned with institutional priorities.</li>
<li>Maintain and manage an editorial calendar for recurring and strategic communications.</li>
<li>Analyze email performance metrics (open rates, click-through rates, audience segmentation) and refine messaging to improve engagement.</li>
<li>Directly draft and edit high-visibility communications as needed.</li>
</ul>
<div><b>Data Analytics &amp; Continuous Improvement (10%)</b></div>
<ul>
<li>Establish and maintain a comprehensive analytics framework across web, email, and social media platforms in collaboration with the Digital Communications Strategist.</li>
<li>Use data insights to inform content planning, audience targeting and digital investment priorities.</li>
<li>Promote a culture of data-informed communications across the team and departmental partners.</li>
</ul>
<div><b>Other Duties as Assigned</b></div><br>
<div></div>
<div><b>
Required Qualifications</b></div>
<div><b>
Education:</b><br>
Bachelor&rsquo;s degree in Communications, Journalism, English, Marketing, or a related field required.</div>
<div><b>
Experience:</b></div>
<div>
At least five years of experience in communications, public relations, marketing, sales and promotions or a related field in order to acquire skills necessary to administer communications and publications activities. Experience working in higher education is preferred.</div>
<div><b>
Skills Required:</b></div>
<ul>
<li>Significant experience developing and executing digital communications strategies across platforms including web, social media and email.</li>
<li>Demonstrated expertise managing websites (Drupal or comparable CMS), social media platforms and email marketing systems.</li>
<li>Strong analytical skills with experience using digital performance metrics to inform strategy.</li>
<li>Experience using project management tools to track projects from idea to completion.</li>
<li>Exceptional writing, editing and content development skills.</li>
<li>Experience supervising staff and managing cross-functional projects.</li>
<li>Proven ability to build collaborative relationships within</li></ul><br>
<div></div>
<br>
<div><div>Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.<br>
</div><br>
<br>
<div><div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchangeof ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve of this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</div><br>
<b>Anticipated Pay Range:</b> Duke University provides an annual base salary range for this position as USD $62,694.00 to USD $107,633.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.<br>
<br>
<div><div>Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/<br>
</div><br>
<b>Essential Physical Job Functions:</b> Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.<br>
<br>
</div></div></div></div></div></div></div><div></div><p><br>
<b>Nearest Major Market: </b>Durham
<br>
<b>Nearest Secondary Market: </b>Raleigh</p></div>

Director of Digital Strategy

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ER Charge Code Auditor - PRN

Director of Digital Strategy