Qureos Mentor

Dun & Bradstreet

<div><div><b>Why We Work at Dun &amp; Bradstreet</b></div><div>
Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.</div><div></div><div><br>
Designation: Senior Coordinator - Operations</div><div>
Function: Operations</div><div>
Location: Turbhe, Navi Mumbai</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Coordinate with subject entity/client to get the required documents for report preparation</li><li>
Coordinate with business partners</li><li>
Ensure timely and accurate updates on D&amp;B&rsquo;s online CRM tools</li><li>
Checking documents which are received from corporates / business partners and processing further</li><li>
External coordination with corporate clients for faster closures</li><li>
Engagement with clients for any kind of intervention for faster closure of the project</li><li>
Weekly MIS preparation, sharing with client and connecting with them to discuss the progress of projects</li><li>
Internal team coordination with analyst team</li><li>
Ensuring the customers&rsquo; expectations are met by delivering the mandates/projects withing the SLA</li><li>
Coordinate with sales and clients for ensuring smooth delivery of project/mandate</li><li>
Facilitate weekly or fortnight client and sales calls to discuss non-moving inventory and update them with the progress of the project</li></ul><h3 class="jobSectionHeader"><b>
Key Requirements:</b></h3><ul><li>
Any graduate with minimum 3 to 4 years of relevant experience</li><li>
Excellent communication skills</li><li>
Excellent MS Excel skills</li></ul><ul><li>
Customer centric approach, client servicing experience to support</li><li>
External communication and coordination</li><li>
Ability to work under high pressure environments</li></ul><div></div><div><br>
All Dun &amp; Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.</div><div></div><div><br>
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.</div></div>

Senior Coordinator - Operations (Partner's Payroll)

<div><div><b>Why We Work at Dun &amp; Bradstreet</b></div><div>
Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.</div><div></div><div><br>
The selected candidate will provide direct administrative support to the manager, assisting with day-to-day operations and team management activities. Key responsibilities include investigating and resolving agent-related issues across communication channels such as chat, calls, and emails, delivering timely feedback to team members, and supporting vendor onboarding and other tasks on the D&amp;B Compass platform. The role also involves contributing to undefined D&amp;B-related assignments as they arise, ensuring smooth workflow and operational efficiency</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Investigate and resolve team-related communication issues across various channels including chat, calls, and emails.</li><li>
Manage vendor onboarding processes using the D&amp;B Compass platform.</li><li>
Provide timely and constructive feedback to team members to support performance improvement.</li><li>
Prepare and coordinate weekly sales workshops, ensuring alignment with business goals.</li><li>
Edit and maintain reports, updating relevant data accurately in spreadsheets and shared systems.</li></ul><h3 class="jobSectionHeader"><b>
Key Skills &amp; Requirements:</b></h3><ul><li>
Minimum of 3+ years of experience in administrative or operations support roles.</li><li>
Basic understanding of administrative tasks and office operations.</li><li>
Proficiency in using telecommunication tools and computer systems for extended periods.</li><li>
Strong ability to work under pressure, manage stressful situations, and resolve conflicts effectively.</li><li>
Flexibility to work during evening hours or weekends as required by business needs.</li></ul><div></div><div><br>
All Dun &amp; Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.</div><div></div><div><br>
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.</div></div>

Sales Administrator II (R-18484)

<div><div><b>Why We Work at Dun &amp; Bradstreet</b></div><div>
Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.</div><div></div><div><br>
The selected candidate will provide direct administrative support to the manager, assisting with day-to-day operations and team management activities. Key responsibilities include investigating and resolving agent-related issues across communication channels such as chat, calls, and emails, delivering timely feedback to team members, and supporting vendor onboarding and other tasks on the D&amp;B Compass platform. The role also involves contributing to undefined D&amp;B-related assignments as they arise, ensuring smooth workflow and operational efficiency</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Investigate and resolve team-related communication issues across various channels including chat, calls, and emails</li><li>
Manage vendor onboarding processes using the D&amp;B compass platform</li><li>
Provide timely and constructive feedback to team members to support performance improvement</li><li>
Prepare and coordinate weekly sales workshops, ensuring alignment with business goals</li><li>
Edit and maintain reports, updating relevant data accurately in spreadsheets and shared systems</li></ul><h3 class="jobSectionHeader"><b>
Key Skills:</b></h3><ul><li>
Minimum of 3+ years of experience in administrative or operations support roles</li><li>
Basic understanding of administrative tasks and office operations</li><li>
Proficiency in using telecommunication tools and computer systems for extended periods</li><li>
Strong ability to work under pressure, manage stressful situations, and resolve conflicts effectively</li><li>
Flexibility to work during evening hours or weekends as required by business needs</li></ul><div>
All Dun &amp; Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.</div><div></div><div><br>
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.</div></div>

Sales Administrator II (R-18479)

<div><div><b>Why We Work at Dun &amp; Bradstreet</b></div><div>
Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.</div><div></div><div><br>
Service Operations is a multi-functional Team that serves as the catalyst for evolution and innovation within the Global Customer Service organization. The Service Operations Specialist, Quality Program&rsquo;s primary
</div><div>responsibilities are to score and write quality evaluations for customer service agents.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Monitor and evaluate customer service interactions to ensure compliance with quality standards and identify areas for improvement.</li><li>
Utilize automated quality monitoring tools such as CallMiner to streamline evaluation processes and generate actionable insights.</li><li>
Perform text analytics on customer feedback and interaction transcripts to uncover trends and sentiment.</li><li>
Develop and maintain dashboards and reports using Power BI, PowerApps, and BigQuery to support data-driven decision-making.</li><li>
Collaborate with cross-functional teams including Operations, Training, and Technology to implement quality improvement initiatives.</li><li>
Provide regular feedback and coaching to customer service representatives based on quality findings.</li><li>
Assist in the development and refinement of quality scorecards and evaluation criteria.</li><li>
Support root cause analysis and continuous improvement efforts using structured problem-solving methodologies.</li><li>
Experience in process improvement methodology, Six Sigma, TQM, ETC.</li></ul><h3 class="jobSectionHeader"><b>
Key Requirements:</b></h3><ul><li>
Undergraduate Degree or equivalent work experience required (6-10 years).</li><li>
Prior experience working as an Analyst in a Contact Center environment. Updating
</li><li>Knowledge of D&amp;B Global Customer Services, or experience in a similar environment, is preferred.</li><li>
Ability to prioritize workload and work autonomously, while maintaining excellent attention to detail.</li><li>
Ability to work independently and with diverse teams, in a dynamic environment, as part of a global team while managing multiple priorities.</li></ul><div><b>
Benefits We Offer</b></div><ul><li> Generous paid time off in your first year, increasing with tenure.</li><li> Up to 16 weeks 100% paid parental leave after one year of employment.</li><li> Paid sick time to care for yourself or family members.</li><li> Education assistance and extensive training resources.</li><li> Do Good Program: Paid volunteer days &amp; donation matching.</li><li> Competitive 401k with company matching.</li><li> Health &amp; wellness benefits, including discounted Wellhub membership rates.</li><li> Medical, dental &amp; vision insurance for you, spouse/partner &amp; dependents.</li><li> Learn more about our benefits: http://bit.ly/41Yyc3d.</li></ul><div></div><div><br>
All Dun &amp; Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.</div><div></div><div><br>
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.</div><div></div><div><b><i><br>
Equal Employment Opportunity (EEO</i></b><b><i>)</i></b><b><i>: </i></b><i>Dun &amp; Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found </i><i>here</i><i>. We participate in E-Verify - The current poster can be found </i><i>here</i><i>.</i></div><div></div><div><b><i><br>
Accommodations information for applicants with disabilities</i></b><b><i>: </i></b><i>Dun &amp; Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun &amp; Bradstreet, please send an e-mail to </i><i>AcquisitionT@dnb.com</i><i> to let us know the nature of your accommodation request and your contact information.</i></div></div>

Quality Analyst (R-18460)

<div><div><b>Why We Work at Dun &amp; Bradstreet</b></div><div>
Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.</div><div></div><div><br>
Designation: Executive - Operations</div><div>
Function: Operations</div><div>
Location: Chennai</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Work on Techno-Economic Viability (TEV) mandates involving greenfield/ brownfield projects</li><li>
Work on Lenders Independent Engineers (LIE) mandates</li></ul><ul><li>
Responsible for client interaction, site visits, document review, technical and industry analysis, preparation of financial models</li><li>
Collect necessary information required for the study from the company</li><li>
Co-ordinate with the technical consultants to gather all relevant information required for the study</li><li>
Undertake extensive secondary research in the local market to validate cost assumptions</li><li>
Draft/ write necessary reports based on the information collected</li><li>
Regularly reports all activity and acts within the company&rsquo;s compliance framework</li><li>
Ensures process adherence at all times for error free timely delivery of projects</li><li>
Maintains data / client contact details in appropriate data warehouses hygienically by maintaining the data security norms</li><li>
Works cohesively with other team members from different departments</li><li>
Works under the direct supervision of the team leader/associate director</li></ul><h3 class="jobSectionHeader"><b>
Key Requirements:</b></h3><ul><li>
Any graduate with minimum of 1+ year of relevant experience
</li><li>Prior experience of building financial models, project management/appraisal is preferrable</li><li>
Analytical capabilities and problem-solving abilities</li><li>
Sound business knowledge/update on current affairs</li><li>
Ready to travel within the state, across India and even abroad in case need arises</li><li>
Linguistic proficiency English/Hindi/Tamil/Telugu</li><li>
Strong interpersonal, presentation and time management skills</li><li>
Initiative, self-driven and enthusiastic</li><li>
Ability to work calmly under pressure</li></ul><div></div><div><br>
All Dun &amp; Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.</div><div></div><div><br>
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.</div></div>

Executive - Operations (Partner's Payroll)

<div><div><b>Why We Work at Dun &amp; Bradstreet</b></div><div>
Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.</div><div></div><div><br>
Designation - Executive - Operations</div><div>
Function - Operations</div><div>
Location - Turbhe, Navi Mumbai</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Prepare comprehensive credit reports by conducting in-depth analysis of assigned entities</li><li>
Perform SWOT analysis to evaluate sectoral positioning</li><li>
Assign credit ratings in accordance with internal risk assessment methodologies</li><li>
Ensure timely and accurate updates of company data in internal databases</li><li>
Maintain high standards of data accuracy and report quality within defined timelines</li><li>
Adhere to project-specific SLA timelines and process requirements</li><li>
Update relevant MIS reports and ensure full compliance with internal processes</li><li>
Coordinate with correspondents, sales associates, and internal teams to ensure timely and quality delivery of reports</li><li>
Contribute to value addition and process improvement initiatives within reports</li><li>
Support various business unit projects, including research and presentation development</li></ul><h3 class="jobSectionHeader"><b>
Key Requirements:</b></h3><ul><li>
Graduate with 3 to 5 years&rsquo; experience in finance, banking or consultancy sector</li><li>
Strong awareness of current affairs, economic trends, and business developments</li><li>
Excellent analytical skills with the ability to deliver value-added insights</li><li>
Proficient in interpreting financial statements, understanding business models, and analyzing industry dynamics</li><li>
Strong verbal and written communication skills suitable for a global corporate environment</li><li>
Team-oriented mindset with a focus on trust, open communication, and collaboration</li></ul><ul><li>
Proficiency in MS Office tools
</li><li>Power BI knowledge will be an added advantage</li></ul><div>
All Dun &amp; Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.</div><div></div><div><br>
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.</div></div>

Join Dun & Bradstreet and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dun & Bradstreet

ABOUT_COMPANY

Senior Coordinator - Operations (Partner's Payroll)

Sales Administrator II (R-18484)

Sales Administrator II (R-18479)

Quality Analyst (R-18460)

Executive - Operations (Partner's Payroll)

Executive - Operations (Partner's Payroll)