Qureos Mentor

DURRANI HOLIDAY HOMES

Role OverviewWe are seeking a results-driven Sales Representative to grow revenue for our Holiday Homes portfolio by developing and managing sales channels beyond OTAs. The role focuses on B2B and B2C sales, including travel agents (local &amp; international), corporate clients, tourism companies, relocation firms, management companies, and direct/referral clientele.The ideal candidate will actively generate new business, build long-term partnerships, and consistently increase occupancy and revenue across our holiday home units.Key ResponsibilitiesSales &amp; Business Development<ul><li>Identify, approach, and onboard local and international travel agents</li><li>Develop corporate sales accounts (companies, embassies, project teams, consultants, event companies, etc.)</li><li>Build partnerships with tourism companies, tour operators, and destination management companies (DMCs)</li><li>Generate direct bookings through own clientele, referrals, and repeat clients</li><li>Explore collaborations with property management companies and relocation firms</li><li>Actively source long-stay, group, and bulk booking opportunities</li></ul>Account &amp; Relationship Management<ul><li>Maintain strong relationships with existing agents, corporate clients, and partners</li><li>Negotiate rates, contracts, and commercial terms within company guidelines</li><li>Ensure proper account follow-ups, renewals, and upselling opportunities</li><li>Handle client inquiries professionally and convert leads into confirmed bookings</li></ul>Revenue Growth &amp; Targets<ul><li>Achieve and exceed monthly and quarterly sales targets</li><li>Increase non-OTA revenue share (direct &amp; B2B book</li><li>Support revenue optimization by aligning sales strategy with pricing and availability</li><li>Provide market feedback on competitor rates, demand trends, and opportunities</li></ul>Coordination &amp; Reporting<ul><li>Coordinate with Reservations, Guest Relations, and Operations teams to ensure smooth booking execution</li><li>Ensure all bookings are correctly entered into the PMS (e.g., Hostaway or equivalent)</li><li>Maintain an updated sales pipeline and client database</li></ul>Submit regular sales reports covering:<ul><li>Leads generated</li><li>Conversions</li><li>Revenue achieved</li><li>Active accounts and partnerships</li><li>Key Sales Channels Covered</li><li>Travel Agents (Local &amp; International)</li><li>Corporate &amp; Business Clients</li><li>Tourism Companies &amp; DMCs</li><li>Management &amp; Relocation Companies</li><li>Direct Clients &amp; Referral Network</li><li>Long-stay &amp; Group Bookings</li></ul>Required Qualifications &amp; Skills<ul><li>Proven experience in sales or business development (hospitality, holiday homes, hotels, serviced apartments, or real estate preferred)</li><li>Strong network or ability to build connections with travel agents and corporate clients</li><li>Excellent communication, negotiation, and closing skill</li><li>Self-motivated, target-oriented, and proactive</li><li>Strong follow-up and relationship management skills</li><li>Comfortable with CRM systems, PMS platforms, and reporting</li><li>Fluency in English (additional languages are a plus)</li><li>Valid UAE driving license preferred</li></ul>Key Performance Indicators (KPIs)<ul><li>Monthly revenue generated from direct &amp; B2B sales</li><li>Number of new travel agents and corporate accounts onboarded</li><li>Conversion rate of leads to confirmed bookings</li><li>Growth in repeat and referral clients</li><li>Contribution to overall occupancy and ADR improvement</li></ul>What We Offer<ul><li>Competitive salary + commission-based incentives</li><li>Opportunity to grow with a fast-expanding Holiday Homes brand</li><li>Supportive operations and reservations team</li><li>Clear growth path into Senior Sales or Key Accounts role</li></ul>Job Type: Full-time

Sales Executive

Senior HR &amp; Admin ExecutiveLocation: Dubai, UAE Industry: Holiday Homes / Hospitality Reports to: HR Manager / GMPosition Summary:The Senior HR &amp; Admin Executive will support strategic and operational HR functions, leading a team of recruiters and admin staff. This role requires strong experience in the hospitality or holiday homes industry to manage shift-based employees, streamline operations, and ensure full compliance with UAE Labour Law. You will play a key role in supporting company growth, enhancing workforce efficiency, and ensuring all HR and admin processes are executed to the highest standard.Key Responsibilities1. Strategic HR Leadership<ul><li>Support in the development and execution of HR strategies aligned with company growth.</li><li>Collaborate with senior management for workforce planning and organizational development.</li><li>Lead initiatives to enhance employee engagement, culture, and retention strategies.</li></ul>2. Recruitment &amp; Onboarding<ul><li>Supervise recruitment processes through your team, from job posting to offer letters.</li><li>Plan staffing requirements for operations, especially blue-collar/shift-based teams (e.g. housekeeping, bellboys, drivers).</li><li>Oversee structured onboarding programs including system access, property induction, and policy orientation.</li></ul>3. Employee Relations &amp; Compliance<ul><li>Ensure compliance with UAE Labour Law, MOHRE regulations, and internal policies.</li><li>Manage employee grievances, conflict resolution, and disciplinary processes.</li><li>Maintain updated employee records including EID, visa, insurance, and contract data.</li></ul>4. Performance Management &amp; Training<ul><li>Support and implement performance review processes and KPIs.</li><li>Coordinate training, upskilling, and staff development plans with department heads.</li><li>Conduct probation reviews and assist with career progression tracking.</li></ul>5. Policy &amp; Process Development<ul><li>Develop and maintain SOPs, policies, and employee handbooks.</li><li>Create HR workflows for hiring, onboarding, offboarding, and shift scheduling.</li><li>Identify areas for process improvement and ensure alignment with operational needs.</li></ul>6. Team &amp; Admin Oversight <ul><li>Manage and guide a team of recruiters and admin officers in day-to-day tasks.</li><li>Monitor attendance (Odoo), employee fines, asset tracking, and employee-related documentation.</li><li>Supervise offboarding, resignations, final settlements, and asset recovery processes.</li></ul>Operational HR FunctionsPayroll Assistance: Support salary calculations, adjustments, loan tracking, and WPS coordination.Document Control: Ensure timely renewals and reminders for employee visa, tenancy contracts, DEWA, DU, Mulkiya, and health insurance.Legal Coordination: Work with PRO for visa processing, DTCM, RERA, and DLD affairs.Admin Reporting: Maintain HR reports, dashboards, and performance logs for management review.Attendance &amp; Compliance: Daily updates on attendance, fines, and disciplinary matters.Requirements<ul><li>3&ndash;5 years of UAE HR/Admin experience, preferably in hospitality, holiday homes, or facilities management.</li><li>Proven experience managing shift-based and blue-collar employees.</li><li>Experience leading admin/recruitment teams and handling operational HR.</li><li>Strong knowledge of UAE Labor Law, MOHRE compliance, and WPS/payroll procedures.</li><li>Excellent written and verbal communication, leadership, and planning skills.</li><li>Proficient in HR software (Odoo or equivalent), MS Excel, and document management.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>imagine your company is transitioning from manual HR and payroll processes to an ERP system like Odoo. How would you plan and execute the implementation to ensure minimal disruption?&quot; What are the key challenges you have faced when managing ERP systems for HR and operations, and how did you overcome them?&quot;</li></ul><ul><li>What steps do you take to improve retention, especially in high-turnover departments like housekeeping or drivers?</li></ul><ul><li>What strategies do you employ to maintain staff motivation and high performance in a holiday home setting, particularly during long working hours or busy seasons?&quot; </li></ul><ul><li>What&rsquo;s your approach to reducing recruitment lead time for both blue-collar and white-collar roles?&quot; Tell me about a time you successfully hired for a difficult role. How did you find the right candidate?&quot;</li></ul><ul><li>How do you ensure 100% WPS compliance across all departments while managing multiple payroll cycles?&quot; How do you link performance appraisals to budgeting and payroll planning?&quot;</li></ul><ul><li>Visa Status</li><li>Can you briefly walk me through your HR &amp; Admin experience and your current/most recent role?</li></ul>Work Location: In person

Senior HR & Admin Executive

Join DURRANI HOLIDAY HOMES and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DURRANI HOLIDAY HOMES

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Sales Executive

Senior HR & Admin Executive