Qureos Mentor

eBay

<div><div>JOB DESCRIPTION
</div><div><p>At eBay, we're more than a global ecommerce leader &mdash; we&rsquo;re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We&rsquo;re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.</p>
<p></p><p>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work &mdash; every day. We're in this together, sustaining the future of our customers, our company, and our planet.</p>
<p></p><p>Join a team of passionate thinkers, innovators, and dreamers &mdash; and help us connect people and build communities to create economic opportunity for all.</p>
<p></p><p><b>Who We Are</b></p>
<p>At TCGplayer, seller growth and expansion of the marketplace are inseparable. Our seller expansion group operates as a structured, determined seller success engine built to accelerate GMV. It also strengthens retention and improves seller sentiment across every tier of the market.
</p><p></p><p>We have evolved over the years from program-based engagement to dedicated portfolio ownership. This shift ensures consistent coverage, measurable impact, and a unified seller experience built on proactive partnership, operational clarity, and data-informed execution.</p>
<p></p><p>As an Account Manager passionate about the Pre-Professional cohort, you will play a substantial role in fueling the next generation of Professional sellers. You will manage a defined scouting and growth pipeline of high-potential Pre-Pro sellers. You will identify those ready to scale and support them through structured growth plays. These plays encourage adoption, retention, and graduation into higher-value tiers.<br>
<br>
</p><p><b>Schedule:
</b></p><p>Monday - Friday: 8:30AM - 5:00PM EST.</p>
<p>EST hours required, regardless of location.</p>
<p></p><p><b>What you will accomplish:</b></p>
<p>As an Account Manager on the Seller Growth team, you&rsquo;ll operate as both strategist and mentor: driving adoption, building confidence, and opening pathways for sellers to grow into managed Professional accounts. You&rsquo;ll blend proactive outreach, data insights, and personalized enablement to move sellers forward in measurable ways.</p>
<ul><li><p>Drive proactive engagement to discover and manage a targeted portfolio of high-potential Pre-Professional sellers.</p>
</li><li><p>Establish relationships with Pre-Professional sellers via GAP and guide them through their transition into the Professional tier.</p>
</li><li><p>Complete outreach and onboarding campaigns that drive adoption of programs like TCGplayer Pro, Direct and all new products.</p>
</li><li><p>Track seller readiness, progress, and graduation outcomes through accurate CRM logging and data insights.</p>
</li><li><p>Partner with Seller Marketing and RevOps to optimize campaign performance and seller communication flows.</p>
</li><li><p>Give feedback to refine the Pro-Feeder playbook and ensure streamlined seller transitions.</p>
</li></ul><p></p><p><b>Additional Impacts</b></p>
<ul><li><p>Support a projected 30 % annual cohort expansion by moving qualified sellers into Professional and Enterprise tiers.</p>
</li><li><p>Champion seller experience and trust by delivering proactive communication and consistent follow-up.</p>
</li><li><p>Model the balance of human compassion and data-powered efficiency</p>
</li><li><p>Maintain data integrity to ensure that every interaction contributes to our collective seller intelligence and marketplace growth.</p>
</li></ul><p></p><h1 class="jobSectionHeader"><b>What you will bring:</b></h1>
<ul><li><p>Experience in sales, client relationship management, or customer success within a marketplace or SaaS environment</p>
</li><li><p>Validated ability to identify and cultivate emerging customer potential.</p>
</li><li><p>Exceptional communication and storytelling skills &mdash; able to influence sellers and inspire confidence.</p>
</li><li><p>Data fluency: comfortable using dashboards, CRM, and insights to drive daily prioritization.</p>
</li><li><p>Comfort in fast-paced, dynamic workstreams with shifting growth goals.</p>
</li><li><p>Ownership mentality &mdash; you treat your patch like your business and are accountable for the outcomes.</p>
</li><li><p>Energy, curiosity, and a genuine passion for helping small sellers' scale.</p>
</li></ul><h1 class="jobSectionHeader"><b>Required Qualifications</b></h1>
<ul><li><p>2-4 years of experience in customer success, account management, or portfolio growth roles.</p>
</li><li><p>Demonstrated success driving retention, adoption, and revenue growth in a SaaS or marketplace.</p>
</li><li><p>Experience with HubSpot, G Suite, Tableau, and Outlook</p>
</li></ul><p></p><p><b>Preferred Qualifications</b></p>
<ul><li><p>Bachelor&rsquo;s degree or equivalent experience in Business, Marketing or a related field</p>
</li><li><p>Experience in ecommerce or hobby/gaming industries.</p>
</li><li><p>Domain expertise within the TCGplayer platform</p>
</li></ul><p></p><p><b>Additional Details</b></p>
<p></p><p>The base pay range for this position is expected in the range below:</p>
$54,000 - $86,000
<p></p><p>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>
<p></p><p>If hired, employees will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>
<p></p><p>Remote roles are not eligible for U.S. visa sponsorship.</p>
<p></p><p>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p>
<p></p><p>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.</p>
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Account Manager (Pre-Professional)

<div><div>JOB DESCRIPTION
</div><div><p>At eBay, we're more than a global ecommerce leader &mdash; we&rsquo;re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We&rsquo;re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.</p>
<p></p><p>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work &mdash; every day. We're in this together, sustaining the future of our customers, our company, and our planet.</p>
<p></p><p>Join a team of passionate thinkers, innovators, and dreamers &mdash; and help us connect people and build communities to create economic opportunity for all.</p>
<p></p><p>Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you&rsquo;re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay &ndash; a company you can be proud to be with.</p>
<p>eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.</p>
<p></p><h2 class="jobSectionHeader"><b>About the role</b></h2>
<p>Reporting to the Senior Manager, Content Strategy and Governance, you&rsquo;ll help set the content strategy for self, guided and assisted service. You will be involved crafting content strategies that scale.</p>
<p></p><h2 class="jobSectionHeader"><b>What You Will Accomplish</b></h2>
<ul><li>Define and evolve content strategies for self-service, guided, and assisted support experiences that improve customer outcomes and scale across channels.</li>
<li>Use customer insights, content audits, and performance data to identify opportunities, measure impact, and continuously improve content experiences.</li>
<li>Build and maintain governance frameworks, operating procedures, content standards, and delivery plans that support consistent, high-quality content.</li>
<li>Partner with Content Design, Product, Platform, UX Research, Brand, Engineering, and CS Tech teams to ensure content strategy is integrated into planning and decision-making.</li>
<li>Improve content authoring, management, and delivery capabilities by working closely with platform teams and recommending new tools, technologies, and approaches.</li>
<li>Lead content planning and needs assessments across a portfolio of work while collaborating with global partners across North America, Europe, and Australia.</li>
</ul><p></p><h2 class="jobSectionHeader"><b>What You Will Bring</b></h2>
<p><b>Requirements</b></p>
<ul><li>5+ years of experience in content strategy, content design, knowledge management, or a related field, with a track record of delivering customer-focused content solutions.</li>
<li>Strong communication and storytelling skills, with the ability to explain content strategy concepts clearly and influence decisions across.</li>
<li>Experience developing content strategies for complex, multichannel environments that support a variety of customer journeys and business needs.</li>
<li>Knowledge of content management systems, content operations, governance practices, and modern content design methodologies.</li>
<li>Experience using tools such as Oracle KM, JIRA, and other content, service, or workflow management platforms.</li>
<li>Bachelor&rsquo;s degree or equivalent experience in English, Journalism, Library Science, Communications, Marketing, Human-Centered Design, or a related discipline.</li>
</ul><p></p><p><b>Preferences</b></p>
<ul><li>Experience supporting knowledge management programs that improve content quality, consistency, discoverability, and customer outcomes.</li>
<li>Experience applying AI and agentic AI solutions to enhance content creation, content operations, knowledge management, or customer support experiences.</li>
</ul><p></p><p><b>Additional Details</b></p>
<p></p><p>The base pay range for this position is expected in the range below:</p>
105,000-115,000
<p></p><p>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>
<p></p><p>If hired, employees will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>
<p></p><p>Remote roles are not eligible for U.S. visa sponsorship.</p>
<p></p><p>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p>
<p></p><p>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.</p>
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Senior Content Strategist

<div><div>JOB DESCRIPTION
</div><div><p>At eBay, we're more than a global ecommerce leader &mdash; we&rsquo;re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We&rsquo;re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
<br>
<br>
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work &mdash; every day. We're in this together, sustaining the future of our customers, our company, and our planet.
<br>
<br>
Join a team of passionate thinkers, innovators, and dreamers &mdash; and help us connect people and build communities to create economic opportunity for all.</p>
<p></p><p><b>About the team and the role:</b>
</p><p>eBay, Inc. seeks Applied Researcher I in Portland, OR</p>
<p></p><p><b>What you will accomplish:</b></p>
<p>Job Duties: Lead the design and implementation of sophisticated algorithms to enhance the selling experience and build user trust. Develop machine learning models and scalable data pipelines to deliver practical, data-driven solutions. Stay informed about the latest advancements in algorithms and machine learning, integrating innovative techniques to improve business metrics and user experience. Collaborate with cross-functional teams to transition research insights into production systems, ensuring scalability and performance. Conduct experiments and analyze data to drive continuous model improvements. Communicate research findings and technical concepts effectively to both technical and non-technical stakeholders. Possess expertise in machine learning and data science, with experience in areas such as Generative AI, NLP, recommendation systems, ranking, fraud detection, or online advertising. Possess proficiency in Python, Java, or similar languages, with experience using ML frameworks like TensorFlow or PyTorch. Utilize familiarity with big data tools such as Hadoop, Spark, and SQL. Partial telecommuting permitted from within a commutable distance.</p>
<p></p><p><b>What you will bring:</b></p>
<p>Minimum Requirements: Master&rsquo;s degree, or foreign equivalent, in Computer Science, Engineering (any field), or a closely related field plus two years of experience in the job offered or a related occupation. Employer will accept a Bachelor&rsquo;s degree, or foreign equivalent, in Computer Science, Engineering (any field) or a closely related field plus five years of experience in the job offered or a related occupation.</p>
<p></p><p>Special Skill Requirements:</p>
<ul><li>Experience on working with high-impact LLM applications (2 years)</li>
<li>Designing scalable labeling strategies (human-in-the-loop, weak supervision, and synthetic data generation) with a focus on quality control and bias mitigation (2 years)</li>
<li>Evaluating and fine-tuning vision based foundation models for diverse tasks such as classification, segmentation and detection (2 years)</li>
<li>Developing and optimizing machine learning and deep learning models using PyTorch (2 years)</li>
<li>Experience with working on data pipelines and ETL workflows using SQL and Python (2 years)</li>
<li>Conducting AI research and development involving models such as Convolutional Neural Networks (CNNs) and Transformers (2 years)</li>
<li>Experience with working with large-scale datasets for data processing and model training (2 years)</li>
<li>Applying object-oriented design principles and developing scalable software systems in Python (2 years)</li>
<li>Building and evaluating end-to-end AI systems, from data ingestion to model deployment (2 years)</li>
<li>Using version control systems (Git) and cloud platforms (AWS, GCP) for machine learning development and deployment (2 years)</li>
<li>Implementing containerization using Docker to run isolated services (2 years)</li>
<li>Using CI/CD pipelines with GitHub for software integration and deployment workflows (2 years)</li>
<li>Applying automated labeling techniques to accelerate data generation and model iteration (2 years)</li>
Optimizing models for runtime efficiency, including improvements in latency and memory consumption performance (2 years)<br>
<li>
<br>
</li></ul><p></p><p>EOE, including disability/vets.</p>
<p></p><p>Must be legally authorized to work in the U.S. without sponsorship.</p>
<p></p><p><b>Additional Details</b></p>
<p></p><p>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>
<p></p><p>If hired, employees will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>
<p></p><p>Remote roles are not eligible for U.S. visa sponsorship.</p>
<p></p><p>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.</p>
<p></p><p>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.</p>
</div><div><div><div><div><div><p>Explore Location</p>
<div><div>Close the popup
</div></div></div></div></div></div></div><div></div><div>Apply Now
 <p></p><div>Save Job</div></div></div>

Applied Researcher 1

Join eBay and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

eBay

About Company

Account Manager (Pre-Professional)

Senior Content Strategist

Applied Researcher 1