Qureos Mentor

eServMD Pvt. Ltd.

The Billing Team Lead is responsible for supervising the day-to-day operations of the billing team, which includes Medical Billers, Denials Management Specialist and AR Specialists. This role ensures the timely, accurate, and compliant submission of claims, resolution of denials, and follow-up on unpaid claims. The Billing Team Lead also provides coaching and performance oversight while driving continuous improvements in billing workflows and revenue cycle performance.<ul><li>Lead and manage a team of medical billers and AR staff in processing end-to-end revenue cycle tasks, including charge entry, claim submission, insurance verification, and denial resolution.</li><li>Review billing output and audit claim submissions for accuracy, appropriate use of CPT and ICD-10 codes, and adherence to payer guidelines.</li><li>Ensure that claims are submitted promptly through the billing system and proactively monitor outstanding accounts receivables.</li><li>Investigate and resolve claim rejections or denials by coordinating with insurance companies and internal departments.</li><li>Manage daily work allocation, monitor productivity, and track key billing metrics (e.g., claim turnaround, denial rates, and collections).</li><li>Conduct regular team meetings and training to keep the billing team updated on changes in policies, payer rules, or regulatory updates.</li><li>Act as the first point of escalation for complex or delayed claims, providing hands-on support for resolution.</li><li>Collaborate with the Billing Manager and cross-functional teams to implement process enhancements and meet revenue goals.</li><li>Provide coaching, feedback, and performance evaluations for billing staff; support the hiring, onboarding, and ongoing development of team members.</li><li>Ensure compliance with company policies, HIPAA regulations, and billing best practices.</li><li>Prepare and submit routine performance reports to management and support project-based initiatives.</li></ul><ul><li>Strong knowledge of US healthcare billing practices, payer policies, and claims submission processes.</li><li>Hands-on expertise in CPT, ICD-10, and HCPCS coding; familiarity with Medicare, Medicaid, and commercial insurance guidelines.</li><li>Solid understanding of EHR and billing systems</li><li>Proficient in AR follow-up, denial management, and payment posting.</li><li>Excellent leadership and team management skills with the ability to coach and mentor staff.</li><li>Strong analytical and problem-solving skills with attention to detail and accuracy.</li><li>Effective verbal and written communication skills.</li><li>Ability to handle multiple priorities and deadlines in a fast-paced environment.</li><li>Commitment to maintaining confidentiality and professionalism in handling patient data and records.</li></ul>Job Type: Full-timeTiming: 6:00 PM to 3:00 AM (PST)Shift: NightWork Location: In personJob Type: Full-timeWork Location: In person

Senior Medical Billing Team Lead (Behavioral Health)

eServMD, a leading healthcare services company, is seeking a highly skilled and detail-oriented Patient Help Desk to join our team. If you have a strong background in medical billing, a keen eye for accuracy, and a passion for ensuring compliance, we invite you to apply for this exciting opportunity.Responsibilities:<ul><li>Knowledge of procedures and software used by client.</li><li>Managing the availability of patient and doctor.</li><li>Experience with Microsoft Office.</li><li>Coordinate the appointments with front desk.</li><li>Ensure re-schedules of cancellations.</li></ul>Requirement:<ul><li>Bachelor&rsquo;s Degree.</li><li>Excellent communication and interpersonal skills to interact with the clients.</li><li>Work in Us Health Care industry as a Patient Scheduler</li><li>Attention-to-detail, adaptable and able to work independently.</li><li>Ability to work in a fast-paced environment.</li><li>Collaborate with own and other teams.</li></ul>Job Type: Full-timeWork Location: Park Road Islamabad - In person (6 PM to 3 AM)Job Type: Full-timeWork Location: In person

Patient Help Desk (US Healthcare)

eServMD Pvt Ltd is a service provider company based in Islamabad Pakistan providing services to US-based companies and clients in the field of Electronic Medical Records (EMR), Medical Practice Management, Medical Billing, Real Estate, Accounts &amp; Finance.We are seeking experienced and detail-oriented A/R Specialists to join our team.Responsibilities:<ul><li>Work on CPT/ICD coding to ensure accurate and compliant billing practices.</li><li>Review patient bills for accuracy, completeness, and obtain any missing information.</li><li>Knowledge of insurance guidelines, especially Medicare and state Medicaid, to ensure proper billing procedures.</li><li>Follow up on unpaid claims within the standard billing cycle timeframe.</li><li>Check each insurance payment for accuracy and compliance with contract discounts.</li><li>Contact insurance companies regarding any discrepancies in payments, if necessary.</li><li>Identify and bill secondary or tertiary insurances.</li><li>Review all accounts for insurance or patient follow-up.</li><li>Answer patient or insurance telephone inquiries related to assigned accounts.</li><li>Communicate effectively with team members and clients.</li><li>Perform account receivables, denial management, and appeal management.</li><li>Maintain protocols and documentation for each performed task.</li><li>Assist with any other tasks as assigned by management.</li><li>Maintain strong verbal communication skills in English.</li></ul>Job Specification:<ul><li>Minimum 1-3 years of experience in Medical Billing.</li><li>Excellent working knowledge of EHRs and medical billing software such as CureMD, Kareo, ECW, Practice Fusion, MS Office, Web Fax (Metro Fax), Encoder pro, Payer Portals, and other related tools and software.</li><li>Strong knowledge of medical billing and coding practices.</li><li>Experience in denial management and appeals.</li><li>Proficient in handling authorization processes (pre, post, and retro).</li><li>Ability to conduct research and generate management reports.</li><li>Must be a team player and collaborate effectively with colleagues.</li><li>Strong verbal and written communication skills in English, including good typing speed.</li><li>Familiarity with infrastructure as code of conduct.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Experience in accounts receivable follow-up.</li><li>Denial management experience for multi-specialty groups.</li><li>Ability to handle insurance calling and retrieval of EOBs.</li><li>Efficient and fluent communication with external entities.</li><li>Familiarity with insurance account receivable processes.</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Medical Billing A/R Specialist

We are seeking a detail-oriented and highly organized Insurance Verification and Benefit Executive to join our team. As a key player in our healthcare organization, you will be responsible for verifying insurance information to ensure accurate billing and claims processing. If you have a strong background in insurance verification, attention to detail, and a commitment to ensuring a seamless experience for both patients and providers, we want to hear from you.Key Responsibilities:<ul><li>&middot;Review Scheduled Patients: Check the list of patients scheduled for the next day.</li><li>Prioritize Verification: Prioritize verification based on external factors that may impact the verification time, considering insurer processing times and appointment dates.</li><li>Complete PPO/HMO Forms: Fill out the PPO/HMO forms with information received from the clinic, patient/client, and the verification conducted with the insurance provider.</li><li>Database Entry: Store information in the designated database in a clear and legible manner.</li><li>Utilize Identification Methods: Use company-designated identification methods to confirm the patient's eligibility for medical center services.</li><li>Meet Verification Metrics: Adhere to verification compliance metrics, meeting both daily</li><li>Communication: Interact with patients to obtain additional insurance details or clarify information.</li><li>Problem Resolution: Investigate and resolve insurance-related issues, discrepancies, or challenges.</li><li>Customer Service: Provide excellent customer service to both internal and external stakeholders.</li></ul>Job Specification:<ul><li>Excellent working knowledge of EHRs &amp; Medical Billing Software like CureMD, Kareo, Practice Fusion, MS Office, Web Fax (Metro Fax), Encoder pro, Payer Portals, and other related tools and software.</li><li>Good knowledge of Medical Billing.</li><li>Proficiency in using insurance verification software and electronic health record systems.</li><li>Authorization (Pre, Post, and Retro)</li><li>Research and Management Reporting</li><li>Must be a good team player</li><li>Strong verbal (English) and written communication (Good Typing speed).</li></ul>Experience:1 - 2 yearsJob Type: Full-timeJob Type: Full-timeWork Location: In person

Medical Biller (VOB & Auth Specialist)

eServMD Pvt Ltd is a service provider company based in Islamabad Pakistan providing services to US-based companies and clients in the field of Electronic Medical Records (EMR), Medical Practice Management, Medical Billing, Real Estate, Accounts &amp; Finance.We are seeking experienced and detail-oriented Credentialing Executive to join our team.Primary Responsibilities:<ul><li>Maintain individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications</li><li>Maintain internal provider grid to ensure all information is accurate and logins are available</li><li>Update each provider&rsquo;s CAQH database file timely according to the schedule published by CMS</li><li>Help medical providers to apply or renewal of medical professional licenses; DEA and Controlled Substance etc.</li><li>Complete revalidation requests issued by government payers</li><li>Complete credentialing applications to add providers to commercial payers, Medicare, and Medicaid Complete re-credentialing applications for commercial payers</li><li>Work closely with the Revenue Cycle Director and billing staff to identify and resolve any denials or authorization issues related to provider credentialing</li><li>Maintain accurate provider profiles on CAQH, PECOS, NPPES, and CMS databases</li></ul>Requirements<ul><li>1 year prior Experience in US Medical Credential</li><li>Minimum Bachelor&rsquo;s Degree in Commerce/Finance/Arts/ Pharmacy/ Microbiology or related</li><li>Excellent in English communication skills both verbal &amp; written, spoken English in American pronunciation is desired</li><li>Good Command over Excel, word and health industry related software tools</li><li>Excellent Organizational, Analytical skills and able to adapt to changing situations</li><li>Proven Knowledge of basic medical terminologies such as coding-ICD10, CPT &amp; HCPC</li><li>Experienced in Managing the Overall Revenue Cycle</li><li>Knowledge about Data Conversion and EMR implementation</li><li>Knowledge about enrollment &amp; credentialing and EDI &amp; ERA/EFT setup</li></ul>Job Timings: 5:30 PM to 2:30 AMJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Type: Full-timeWork Location: In person

Credentialing Executive

eServMD Pvt Ltd is a service provider company based in Islamabad Pakistan providing services to US-based companies and clients in the field of Electronic Medical Records (EMR), Medical Practice Management, Medical Billing, Real Estate, Accounts &amp; Finance.We are seeking experienced and detail-oriented Medical Billing Specialists to join our team.Primary Responsibilities:<ul><li>Review and process medical claims using appropriate coding and billing systems.</li><li>Verification of demographics &amp; insurance eligibility &amp; benefits.</li><li>Resolve billing discrepancies and errors in a timely manner</li><li>Maintain complete and accurate patient billing records.</li><li>Payment Postings, reimbursement &amp; collection analysis and reporting</li><li>Identify &amp; resolve billing issues, denial management &amp; claims, follow-up with insurance</li><li>Develop and manage to KPIs and dashboards for increasing client satisfaction, outcomes, and retention.</li><li>Communicate with patients and healthcare providers as needed to resolve billing issues</li><li>Stay up-to-date on insurance company billing policies and procedures</li></ul>Minimum Qualification:<ul><li>2+ years minimum experience in USA medical billing</li><li>Proficiency in medical billing software and coding systems</li><li>Strong attention to detail and problem-solving skills</li><li>Ability to work in a fast-paced, high-volume environment</li><li>Willingness to work according to USA business hours</li><li>Excellent communication skills in written and spoken English; ability to read, write, and interpret.</li><li>Must be willing to work on-site during USA business hours</li></ul>Note: Please Read job description carefully before ApplyingJob Type: Full-timeJob Type: Full-timeWork Location: In person

Billing Specialist - PHP / IOP

Join eServMD Pvt. Ltd. and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.