Qureos Mentor

eServMD Pvt. Ltd.

The Billing Team Lead is responsible for supervising the day-to-day operations of the billing team, which includes Medical Billers, Denials Management Specialist and AR Specialists. This role ensures the timely, accurate, and compliant submission of claims, resolution of denials, and follow-up on unpaid claims. The Billing Team Lead also provides coaching and performance oversight while driving continuous improvements in billing workflows and revenue cycle performance.<ul><li>Lead and manage a team of medical billers and AR staff in processing end-to-end revenue cycle tasks, including charge entry, claim submission, insurance verification, and denial resolution.</li><li>Review billing output and audit claim submissions for accuracy, appropriate use of CPT and ICD-10 codes, and adherence to payer guidelines.</li><li>Ensure that claims are submitted promptly through the billing system and proactively monitor outstanding accounts receivables.</li><li>Investigate and resolve claim rejections or denials by coordinating with insurance companies and internal departments.</li><li>Manage daily work allocation, monitor productivity, and track key billing metrics (e.g., claim turnaround, denial rates, and collections).</li><li>Conduct regular team meetings and training to keep the billing team updated on changes in policies, payer rules, or regulatory updates.</li><li>Act as the first point of escalation for complex or delayed claims, providing hands-on support for resolution.</li><li>Collaborate with the Billing Manager and cross-functional teams to implement process enhancements and meet revenue goals.</li><li>Provide coaching, feedback, and performance evaluations for billing staff; support the hiring, onboarding, and ongoing development of team members.</li><li>Ensure compliance with company policies, HIPAA regulations, and billing best practices.</li><li>Prepare and submit routine performance reports to management and support project-based initiatives.</li><li>Strong knowledge of US healthcare billing practices, payer policies, and claims submission processes.</li><li>Hands-on expertise in CPT, ICD-10, and HCPCS coding; familiarity with Medicare, Medicaid, and commercial insurance guidelines.</li><li>Solid understanding of EHR and billing systems</li><li>Proficient in AR follow-up, denial management, and payment posting.</li><li>Excellent leadership and team management skills with the ability to coach and mentor staff.</li><li>Strong analytical and problem-solving skills with attention to detail and accuracy.</li><li>Effective verbal and written communication skills.</li><li>Ability to handle multiple priorities and deadlines in a fast-paced environment.</li><li>Commitment to maintaining confidentiality and professionalism in handling patient data and records.</li></ul>Job Type: Full-timeTiming: 5:00 PM to 2:00 AM (PST)Shift: NightWork Location: In personJob Type: Full-timeWork Location: In person

Medical Billing Team Lead

eServMD Pvt Ltd is a service provider company based in Islamabad Pakistan providing services to US-based companies and clients in the field of Electronic Medical Records (EMR), Medical Practice Management, Medical Billing, Real Estate, Accounts &amp; Finance.We are seeking experienced and detail-oriented A/R Specialists to join our team.Responsibilities:<ul><li>Work on CPT/ICD coding to ensure accurate and compliant billing practices.</li><li>Review patient bills for accuracy, completeness, and obtain any missing information.</li><li>Knowledge of insurance guidelines, especially Medicare and state Medicaid, to ensure proper billing procedures.</li><li>Follow up on unpaid claims within the standard billing cycle timeframe.</li><li>Check each insurance payment for accuracy and compliance with contract discounts.</li><li>Contact insurance companies regarding any discrepancies in payments, if necessary.</li><li>Identify and bill secondary or tertiary insurances.</li><li>Review all accounts for insurance or patient follow-up.</li><li>Answer patient or insurance telephone inquiries related to assigned accounts.</li><li>Communicate effectively with team members and clients.</li><li>Perform account receivables, denial management, and appeal management.</li><li>Maintain protocols and documentation for each performed task.</li><li>Assist with any other tasks as assigned by management.</li><li>Maintain strong verbal communication skills in English.</li></ul>Job Specification:<ul><li>Minimum 1-3 years of experience in Medical Billing.</li><li>Excellent working knowledge of EHRs and medical billing software such as CureMD, Kareo, ECW, Practice Fusion, MS Office, Web Fax (Metro Fax), Encoder pro, Payer Portals, and other related tools and software.</li><li>Strong knowledge of medical billing and coding practices.</li><li>Experience in denial management and appeals.</li><li>Proficient in handling authorization processes (pre, post, and retro).</li><li>Ability to conduct research and generate management reports.</li><li>Must be a team player and collaborate effectively with colleagues.</li><li>Strong verbal and written communication skills in English, including good typing speed.</li><li>Familiarity with infrastructure as code of conduct.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Experience in accounts receivable follow-up.</li><li>Denial management experience for multi-specialty groups.</li><li>Ability to handle insurance calling and retrieval of EOBs.</li><li>Efficient and fluent communication with external entities.</li><li>Familiarity with insurance account receivable processes.</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Medical Billing A/R Specialist

Join eServMD Pvt. Ltd. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

eServMD Pvt. Ltd.

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Medical Billing Team Lead

Medical Billing A/R Specialist