Abrar Admin

EAE USA INC

<div>About the Role
We are seeking an experienced and proactive Junior IT Specialist to support our organization&rsquo;s technological operations and ensure the delivery of reliable, secure, and efficient IT services. This role is responsible for providing high-quality end-user support, administering Active Directory, maintaining network systems, and contributing to broader IT infrastructure improvements. The ideal candidate brings strong technical expertise, excellent problem-solving abilities, and the ability to work independently in a fast-paced environment. 
Key Responsibilities<ul><li> End-User Support</li></ul>
o Provide timely and professional technical assistance to end-users, resolving hardware, software, and connectivity issues.
o Install, configure, and maintain workstations, laptops, printers, and related IT peripherals.
o Deliver user guidance and support to ensure productive and secure use of company systems.<ul><li> Active Directory &amp; Systems Administration</li></ul>
o Manage Active Directory, including user account creation, deactivation, permissions, and group policy administration.
o Support identity and access management processes to ensure proper security controls.
o Assist with system updates, patch management, and routine maintenance of IT systems.<ul><li>Network &amp; Infrastructure Support</li></ul>
o Perform basic LAN/WAN troubleshooting and assist with the configuration of switches, routers, and firewalls.
o Monitor network performance, identify potential issues, and escalate or resolve problems promptly.
o Contribute to infrastructure upgrades, security improvements, and system optimization projects.<ul><li>IT Operations &amp; Coordination</li></ul>
o Support IT onboarding/offboarding workflows to ensure seamless system access and equipment readiness.
o Maintain inventory of IT assets, ensuring accurate documentation and lifecycle management.
o Collaborate with IT team members to implement new technologies and ensure adherence to organizational standards and best practices. 
Required Skills &amp; Competencies<ul><li>Strong knowledge of technical support, troubleshooting, and end-user assistance.</li><li>Hands-on experience with Active Directory, identity management, and Windows server environments.</li><li>Solid understanding of Windows OS, Microsoft Office Suite, and basic networking concepts (TCP/IP, DNS, DHCP).</li><li>Experience with network diagnostics and resolving connectivity issues.</li><li>Excellent communication, interpersonal, and customer service skills.</li><li>Ability to manage multiple priorities, work independently, and resolve issues with minimal supervision.</li><li>Strong analytical and problem-solving abilities.</li></ul> 
Education &amp; Experience<ul><li>Associate or bachelor&rsquo;s degree in information technology, Computer Science, or related field (or equivalent practical experience).</li><li>Minimum 2 years of experience in IT support, systems administration, or infrastructure operations.</li><li>Familiarity with IT asset management tools and ticketing systems is preferred.</li><li>Industry certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus.</li></ul> 
Why Join Us?<ul><li>Opportunity to work with a collaborative IT team and modern technology stack.</li><li>Growing environment with room for professional development.</li><li>Meaningful role contributing directly to organizational productivity and security</li></ul></div>

Junior IT Specialist

Join EAE USA INC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EAE USA INC

About Company

Junior IT Specialist