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Eastlake Cardiovascular, PC

<div><p><b>Position Title: </b>Medical Receptionist (Check-In/Check-Out &amp; Scheduling)</p>
<p><b>Company:</b> Eastlake Cardiovascular, P.C.<br>
<b>Location: </b>Rochester Hills, MI<br>
<b>Employment Type:</b> Full-Time</p>
<p><b>Position Overview</b></p>
<p>Eastlake Cardiovascular, P.C. is seeking a highly organized, professional, and patient-focused Medical Receptionist to support a high-volume, fast-paced cardiovascular practice's office in Rochester Hills. This role creates a positive patient experience while ensuring efficient front-office operations. The ideal candidate is detail-oriented, adaptable, and thrives in a team-driven environment, with a strong ability to manage multiple priorities while maintaining a welcoming demeanor.</p>
<div><b>Schedule</b>: Monday through Friday, daytime hours (no evenings or weekends).</div>
<div></div><div><b>Eastlake Cardiovascular offers competitive benefits,</b> including medical, dental, vision through BCBS, Short-Term Disability (STD), paid holidays, PTO, and a weekly 8-hour shift schedule for work life balance.</div>
<p><b>Key Responsibilities</b></p>
<ul><li>Greet and check-in patients promptly, ensuring accurate demographics and insurance information</li>
<li>Manage patient check-out, including scheduling follow-up appointments and providing visit summaries</li>
<li>Schedule, reschedule, and confirm patient appointments across providers and locations</li>
<li>Collect co-pays, balances, and process payments in accordance with office protocols</li>
<li>Support front-end billing processes, including verifying insurance eligibility and addressing basic billing inquiries</li>
<li>Maintain accurate and timely documentation within the electronic medical record (EMR) system</li>
<li>Coordinate with clinical administrative teams to ensure smooth patient flow</li>
<li>Answer and manage high-volume phone calls with professionalism and efficiency</li>
<li>Uphold patient confidentiality and HIPAA compliance at all times</li>
<li>Assist with additional administrative tasks as needed to support office operations</li>
</ul>
<p><b>Qualifications</b></p>
<ul><li>1+ year of medical receptionist or front office experience in a healthcare setting preferred</li>
<li>Experience with EHR systems; EPIC experience preferred</li>
<li>Excellent communication and interpersonal skills with patient-first mindset</li>
<li>Strong organizational skills and attention to detail in a fast-paced environment</li>
<li>Ability to multitask, prioritize, and remain composed under pressure</li>
<li>Demonstrated reliability, professionalism, and accountability</li>
<li>Proficient in basic computer skills and scheduling systems</li>
<li>Experience handling payments and familiarity with medical billing processes is a plus</li>
</ul><div><b>What We're Looking For - A successful candidate will be:</b></div>
<div><ul><li>Friendly, approachable, and service-oriented</li>
<li>Proactive and solutions-focused</li>
<li>Dependable with a strong work ethic</li>
<li>Adaptable in a high-volume environment</li>
<li>A collaborative team player with a positive attitude</li>
</ul>
</div><p><b>Benefits</b></p>
<ul><li>Competitive pay and benefits package, including medical, dental, and vision for full-time and ACA 30+ employees.</li>
<li>401k Option and Company paid Short-Term Disability for eligible full time</li>
<li>Paid time off - vacation and sick time (Combined Time Off - CTO)</li>
<li>A supportive and team-oriented workplace with a focus to work-life balance.</li>
<li>Opportunities for professional growth within a supportive team environment.</li>
</ul>
<div><p><b>Schedule</b></p>
<ul><li>Full time Rochester Hills office. Part-time and contingent opportunities too.</li>
<li><b>Monday through Friday, 8-hour shifts with no night or weekend shifts.</b></li>
</ul>
</div><p>If you're looking to join a dynamic team where your contributions directly impact patient experience and office efficiency, we encourage you to apply.</p></div>

Medical Receptionist

Join Eastlake Cardiovascular, PC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Eastlake Cardiovascular, PC

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Medical Receptionist