Qureos Mentor

ebra

<div>Drive revenue growth by managing and activating existing and new relationships, converting opportunities into tangible clients in line with the company&rsquo;s strategic objectives.
Requirements
<ul><li>Relationship Activation:</li></ul>
1- Build and strengthen strong relationships with current and potential clients in both public and private sectors.
2- Maintain continuous communication to ensure client satisfaction and ongoing collaboration.<ul><li>Business Development &amp; Sales:</li></ul>
1- Convert relationships and networks into real business opportunities and closed deals.
2- Prepare and deliver compelling commercial proposals and negotiate terms to achieve revenue targets.
3- Analyze client needs and provide tailored solutions aligned with company offerings.<ul><li>Market &amp; Client Strategy:</li></ul>
1- Monitor and analyze the market and competitors to identify new business opportunities.
2- Provide regular reports on sales performance and future forecasts.<ul><li>Internal Coordination:</li></ul>
1- Work closely with Marketing, Operations, and Customer Success teams to ensure a seamless client experience.
2- Contribute to developing tools and processes that enhance sales effectiveness.<ul><li>Qualifications &amp; Experience:</li></ul>
1- 3&ndash;5 years of experience in sales or client relationship management in the public or private sector.
2- Strong communication skills with the ability to build and maintain networks.
3- Proven negotiation and deal-closing abilities.
4- Basic knowledge of project management and market analysis.
5 Fluent in English, both spoken and written.<ul><li>Personal Skills:</li></ul>
1- Proactive and leadership-oriented.
2- Ability to work under pressure and achieve targets.
3- Strong organizational and analytical skills.
4- Professionalism and excellent client management skills.<ul><li>Key Performance Indicators (KPIs):</li></ul>
1- Number of new clients converted into contracts.
2- Revenue growth from existing and new clients.
3- Client satisfaction and communication effectiveness.
4- Achievement of monthly and quarterly sales targets.</div>

Relationship & Sales Manager

<div>To lead and manage an operational project for a government entity, overseeing all operational and administrative aspects, ensuring performance and quality targets are achieved, and maintaining full compliance with client requirements and service level agreements. The role includes supervising Customer Service teams and Customer Service Supervisors.
Requirements<ul><li>Lead and manage the project from an operational and administrative perspective, ensuring delivery in line with the approved scope.</li><li>Develop and maintain the project operational plan and monitor execution progress.</li><li>Oversee Customer Service teams and Customer Service Supervisors.</li><li>Ensure smooth day-to-day operations and high-quality service delivery.</li><li>Define and monitor Key Performance Indicators (KPIs) and operational targets.</li><li>Ensure compliance with all applicable policies, procedures, and government entity requirements.</li><li>Monitor service quality and handle escalations and operational issues.</li><li>Act as the main point of contact with the government entity and key stakeholders.</li><li>Prepare and submit regular operational and performance reports to senior management.</li><li>Identify operational risks and implement mitigation and improvement plans.</li><li>Lead training and development initiatives for project teams.</li><li>Ensure adherence to Service Level Agreements (SLAs).</li><li>Manage resource allocation and operational scheduling.</li><li>Recommend and implement process improvement initiatives.</li><li>Oversee the use of operational systems and customer management platforms.</li></ul><h3 class="jobSectionHeader">
Qualifications:</h3><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>PMP certification or equivalent is preferred.</li><li>Proven experience in project management or operations management.</li><li>Experience supervising Customer Service functions.</li><li>Prior experience working on government-related projects is a plus.</li></ul><h3 class="jobSectionHeader">
Skills &amp; Competencies:</h3><ul><li>Strong project management and planning skills.</li><li>Leadership and team management capabilities.</li><li>Performance monitoring and analytical skills.</li><li>Excellent communication and professional reporting skills.</li><li>Problem-solving and decision-making ability.</li><li>Ability to work under pressure and manage priorities.</li><li>Continuous improvement mindset.</li><li>Proficiency in operational and customer management systems.</li><li>Stakeholder management and presentation skills.</li></ul></div>

Project Manager

Join ebra and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ebra

About Company

Relationship & Sales Manager

Project Manager