Urwah Admin

ECCO Gulf WLL

<div>
 
 Job Description
 
 
 
 
 Summary
 
 .
 
 
 In this role, you will provide technical assistance, support, Maintenance to related of the computer
 
 
 system, software and hardware, environment by analysing requirements, resolving problems,
 
 
 installing hardware and software solutions and supporting the internal IT System Administrator. You will be responsible for administration and internal support.
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 IT Infrastructure Experience
 
 
 </li>
 </ul>
 (Data Center, IIS, Web servers, Clustering, LB, SAN storage, NAS storage, Blade Server&rsquo;s, Rack
 
 
 servers, Backups, Patch Management, Vulnerability Management, Office 365 E5, Azure Cloud
 
 
 services, Google Cloud, Knowledge about Azure DevOps, IT product evaluation, Team
 
 
 Management)
 
 
 <ul>
 <li>
 Best practice guideline all manners with Help Security Admin in developing system level
 
 
 </li>
 </ul>
 policies, procedures best practice and hardening of servers
 
 
 <ul>
 <li>
 ITIL and MOF framework well knowledge, Document and follow internal procedures.
 </li>
 <li>
 Cloud services experience with Microsoft azure cloud, Google cloud.
 </li>
 <li>
 Well, know about Antivirus End point.
 </li>
 <li>
 Report needs to submit daily, weekly, and monthly activity
 </li>
 <li>
 Maintain inventory of all datacentre equipment and cloud, software and licenses All
 
 
 </li>
 </ul>
 applications licenses and hardware&rsquo;s, warranty need to renewal before expiring in advance
 
 
 <ul>
 <li>
 Need support for purchasing hardware&rsquo;s and software&rsquo;s for preparing RFP technical
 
 
 </li>
 </ul>
 specification
 
 
 <ul>
 <li>
 Need support for evaluation any IT project
 </li>
 <li>
 Whenever require as per emergency to late stay in office for assign task or pending work need
 
 
 </li>
 </ul>
 to complete even holiday.
 
 
 <ul>
 <li>
 All down time need to plan according to approval and change management process.
 </li>
 <li>
 Well troubleshooter events viewer error, hardware error and audit trailer Ensure &ldquo;High
 
 
 </li>
 </ul>
 Availability&rdquo; and system uptime 24X7.
 
 
 <ul>
 <li>
 Support all business servers Back-end and front-end servers in a cluster/LB environment.
 </li>
 <li>
 Take part in integration scenarios.
 </li>
 <li>
 Audit automated day-today backup operations, test backup efficiency and perform manual
 
 
 </li>
 </ul>
 backup/restore as required.
 
 
 <ul>
 <li>
 Support Line-of-business (LOB) Application
 </li>
 <li>
 Evaluate, Test, and deploy Infrastructure component&rsquo;s hot fixes, services pack, and upgrade,
 
 
 </li>
 </ul>
 Perform timely workstation, servers, hardware network devices.
 
 
 <ul>
 <li>
 Patching Server based on the company policy.
 
 
 </li>
 </ul>
 
 Education &amp; Qualification.
 
 
 
 <ul>
 <li>
 Educational certification bachelor&rsquo;s degree
 </li>
 <li>
 System Expert Number of years&rsquo; experience 12 to 15 years.
 </li>
 <li>
 Candidates need to be Azure architecture, Azure Administrator, EMC Storage, Azure DevOps,
 </li>
 <li>
 Vulnerability Assessment, CCNA, CEH.
 </li>
 </ul>
</div>

System Expert

<div>
 JOB DESCRIPTION:
 
 
 <ul>
 <li>
 Creating engaging animated visual content, including short videos, animated infographics, and digital advertisements, to enhance storytelling and audience engagement.
 </li>
 <li>
 Developing innovative and visually compelling concepts that align with the organization&rsquo;s humanitarian values and campaign objectives.
 </li>
 <li>
 Working closely with production, content, and communications teams to ensure the timely delivery of high-quality multimedia outputs that meet strategic goals.
 
 
 </li>
 </ul>
 
 ✅ Qualifications
 
 
 
 🎓
 
 Educational Background
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Multimedia Arts, Graphic Design, Visual Communication, Animation, or a related field.
 
 
 </li>
 </ul>
 💼
 
 Professional Experience
 
 
 
 <ul>
 <li>
 Minimum of 5 years of hands-on experience in producing animated visual content, short videos, infographics, and digital media assets.
 </li>
 <li>
 Proven track record of delivering high-quality visual content for marketing, social media, and organizational campaigns&mdash;preferably in a humanitarian, non-profit, or agency setting.
 
 
 </li>
 </ul>
 💻
 
 Technical Proficiency
 
 
 
 <ul>
 <li>
 Advanced skills in Adobe Creative Suite, particularly:
 </li>
 <ul>
 <li>
 After Effects, Premiere Pro, and Animate (for motion graphics and video editing)
 </li>
 <li>
 Illustrator, Photoshop, and InDesign (for static visual design)
 </li>
 </ul>
 <li>
 Experience with storyboarding, video scripting, and animation techniques.
 </li>
 <li>
 Familiarity with audio editing tools and basic knowledge of video production workflows.
 
 
 </li>
 </ul>
 🎨
 
 Creative and Strategic Skills
 
 
 
 <ul>
 <li>
 Strong ability to develop creative concepts that align with brand identity and mission-driven storytelling.
 </li>
 <li>
 Ability to translate complex ideas into clear, engaging visual content for diverse audiences.
 </li>
 <li>
 Keen eye for detail, design aesthetics, and visual trends.
 
 
 </li>
 </ul>
 🤝
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Excellent communication skills and experience working in cross-functional teams, including content writers, marketers, and video producers.
 </li>
 <li>
 Ability to manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment.
 
 
 </li>
 </ul>
 🌍
 
 Mission Alignment
 
 
 
 <ul>
 <li>
 Deep understanding of or genuine interest in humanitarian work, global development, or non-profit communications.
 </li>
 <li>
 Experience working in international or culturally diverse teams is a plus.
 </li>
 </ul>
</div>

Motion Graphic Designer

<div>
 IT Helpdesk Support Engineer
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced Helpdesk Support Professional to provide both functional
 
 
 assistance and technical support to end users. The successful candidate will be
 
 
 responsible for supporting Microsoft Windows and client software, administering and
 
 
 managing endpoints on-site and remotely, and maintaining user accounts, including
 
 
 
 Creation, Activation, And Deactivation. Additional Responsibilities Include Operating The
 
 
 
 ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the
 
 
 Attendance System and Telephony, as well as handling various server and network-related
 
 
 tasks. This individual will serve as the primary point of contact for providing both technical
 
 
 and functional assistance to users on deployed applications, following established
 
 
 procedures and training guidelines. A solid understanding of Microsoft Azure and the
 
 
 Dynamics Platform is required.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serving as the first point of contact for customers seeking technical assistance over
 
 
 </li>
 </ul>
 the phone or email.
 
 
 <ul>
 <li>
 support users on a functional level, by offering guidance on how to use systems and
 
 
 </li>
 </ul>
 equipment.
 
 
 <ul>
 <li>
 Performing remote troubleshooting through diagnostic techniques and pertinent
 
 
 </li>
 </ul>
 questions.
 
 
 <ul>
 <li>
 Performing on-site installations and support.
 </li>
 <li>
 Install and configure Windows and other desktop software.
 </li>
 <li>
 Configure and manage connectivity and storage
 </li>
 <li>
 Maintain Windows
 </li>
 <li>
 Protect devices and data
 </li>
 <li>
 Deploy Windows client
 </li>
 <li>
 Manage identity and access by creating and maintaining AD users.
 </li>
 <li>
 Manage compliance policies and configuration profiles
 </li>
 <li>
 Manage, maintain, and protect devices
 </li>
 <li>
 Manage apps
 </li>
 <li>
 Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,
 
 
 </li>
 </ul>
 Printers, etc.)
 
 
 <ul>
 <li>
 Rollout patches.
 </li>
 <li>
 Assist in person or remotely in the resolution of support issues among company sites
 
 
 </li>
 </ul>
 to ensure timely distribution of knowledge and positive impact on user satisfaction
 
 
 <ul>
 <li>
 Maintain printing systems and assist with network printer system maintenance
 
 
 </li>
 </ul>
 C1-Internal
 
 
 <ul>
 <li>
 Maintain backup system and processes.
 </li>
 <li>
 Research, resolve, and respond to questions received via telephone calls, e-mail,
 
 
 </li>
 </ul>
 walk-ups, open submitted tickets and callbacks in a timely manner, in accordance
 
 
 with current procedures
 
 
 <ul>
 <li>
 Acquire and maintain current knowledge of relevant product offerings and support
 
 
 </li>
 </ul>
 policies in order to provide technically accurate solutions to customers
 
 
 <ul>
 <li>
 Maintains records of daily communication transactions, problems, remedial actions
 
 
 </li>
 </ul>
 taken, and installation activities by creating and updating the required tickets.
 
 
 <ul>
 <li>
 Work effectively and professionally with other team members, learns from and
 
 
 </li>
 </ul>
 shares knowledge with others.
 
 
 <ul>
 <li>
 Escalate irresolvable issues to Engineers, advanced support or vendor support.
 </li>
 <li>
 Identify and resolve problems of basic scope using proper tools and techniques
 </li>
 <li>
 Offers suggestions for process improvements in the helpdesk area.
 </li>
 <li>
 Applies basic standards and procedures to accomplish tasks including learning how
 
 
 </li>
 </ul>
 to use and apply applicable technologies.
 
 
 <ul>
 <li>
 Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central
 </li>
 <li>
 Has helpful customer service-oriented personality and enjoys interacting with and
 
 
 </li>
 </ul>
 helping others.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, or a related field
 </li>
 <li>
 Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
 </li>
 <li>
 Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
 
 
 </li>
 </ul>
 helpdesk technician
 
 
 <ul>
 <li>
 Effective communication skills in both written and verbal forms
 </li>
 <li>
 Mandatory: Fluent Arabic &amp; English speaker
 </li>
 </ul>
</div>

IT Helpdesk Support Engineer - (6 Months Contract)

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Creating high-quality static visual materials such as brochures, flyers, reports, and presentations to effectively communicate key messages.
 </li>
 <li>
 Ensuring all visual content aligns with Qatar Charity&rsquo;s brand guidelines and maintains consistency across all platforms.
 </li>
 <li>
 Collaborating with internal teams to support the development and execution of media and marketing campaigns by providing engaging and on-brand visual assets.
 
 
 </li>
 </ul>
 
 Educational Background
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in graphic design, Visual Communication, Multimedia Arts, or a related field.
 </li>
 <li>
 Certification or training in design software (e.g., Adobe Creative Suite) is an added advantage.
 
 
 </li>
 </ul>
 💻
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.)
 </li>
 <li>
 Experience with presentation tools such as PowerPoint or Google Slides.
 </li>
 <li>
 Familiarity with print production and digital design standards.
 </li>
 <li>
 Basic knowledge of motion graphics or video editing is a plus.
 
 
 </li>
 </ul>
 🎨
 
 Design Expertise
 
 
 
 <ul>
 <li>
 Strong understanding of typography, color theory, layout, and branding principles.
 </li>
 <li>
 Ability to create visually engaging designs for both print and digital formats.
 </li>
 <li>
 Skilled in adapting designs to different target audiences and platforms.
 
 
 </li>
 </ul>
 🧠
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong attention to detail and creative thinking.
 </li>
 <li>
 Good time management and ability to handle multiple projects simultaneously.
 </li>
 <li>
 Effective communication and collaboration skills when working with cross-functional teams.
 </li>
 <li>
 Ability to accept and apply feedback constructively.
 
 
 </li>
 </ul>
 
 🌐 Other Requirements
 
 
 
 <ul>
 <li>
 Familiarity with brand guidelines and maintaining brand consistency.
 </li>
 <li>
 Understanding of cultural sensitivity, especially when designing for diverse audiences.
 </li>
 <li>
 Previous NGO or non-profit experience is a plus but not required.
 </li>
 </ul>
</div>

Graphic designer

<div>
 
 Job Description
 
 
 
 Join our client as a Telesales Agent in Doha, Qatar, where you will play a crucial role in our dynamic sales team. As a Telesales Agent, your primary responsibility will be to engage with potential and existing clients over the phone, promoting our services and ensuring customer satisfaction. You will be part of a service-oriented company that values professionalism and dedication.
 
 
 <ul>
 <li>
 Conduct outbound calls to prospective clients to introduce and sell our services.
 </li>
 <li>
 Handle inbound inquiries and convert them into sales opportunities.
 </li>
 <li>
 Maintain a high level of product knowledge to address customer queries effectively.
 </li>
 <li>
 Build and maintain strong customer relationships to ensure repeat business.
 </li>
 <li>
 Meet and exceed sales targets and performance metrics.
 </li>
 <li>
 Document all customer interactions and sales activities in the CRM system.
 </li>
 <li>
 Collaborate with the sales team to develop and implement effective sales strategies.
 
 
 </li>
 </ul>
 
 Required Profile
 
 
 
 We are seeking motivated individuals with a passion for sales and customer service. The ideal candidate should possess the following qualifications and skills:
 
 
 <ul>
 <li>
 Professional experience 1-2 Years in telesales or a related field.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong persuasive and negotiation abilities.
 </li>
 <li>
 Ability to work independently as well as part of a team.
 </li>
 <li>
 Proficiency in using CRM software and other sales tools.
 </li>
 <li>
 Fluency in English &amp; Arabic.
 </li>
 <li>
 High level of resilience and ability to handle rejection.
 
 
 </li>
 </ul>
 
 Offer
 
 
 
 ECCO Gulf Majorel Qatar offers a competitive package and a supportive work environment. As part of our team, you will enjoy:
 
 
 <ul>
 <li>
 Permanent appointment with flexible working hours (full or part-time).
 </li>
 <li>
 Opportunities for career advancement and professional development.
 </li>
 <li>
 Comprehensive training programs to enhance your skills.
 </li>
 <li>
 Attractive salary and performance-based incentives.
 </li>
 <li>
 Health insurance and other employee benefits.
 </li>
 <li>
 A vibrant and collaborative work culture.
 </li>
 <li>
 Networking opportunities within the industry.
 </li>
 </ul>
</div>

Telesales Agent