Qureos Mentor

EchoStar

<div>Company Summary:
<div>
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.<br>
<br>
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.</div>
Department Summary:
<div>
Our investment in the future needs those with an eye on the bottom line, and our Financial organization plays a vital role in supporting our game-changing ideas with creative solutions to complex problems. Team members have the unique opportunity to explore diverse business lines, gaining hands-on experience in various facets of finance, including accounting, audit and supply chain management.</div>
Job Duties and Responsibilities:
<div><b>
Candidates must be willing to participate in at least one in-person interview.</b></div><div></div><div><br>
This role addresses the challenge of transforming complex financial data into clear, actionable narratives that drive enterprise-level strategy. You will solve the problem of information silos by partnering across Finance and Accounting to ensure consolidated reporting is both transparent and accurate. By leveraging modern analytical tools and a proactive mindset, this position ensures executive leadership and the Board of Directors have the insights necessary to navigate a fast-paced economic environment.</div><div></div><h3 class="jobSectionHeader"><b><br>
What Success Looks Like (Objectives):</b></h3><ul><li>
Deliver clear insights and recommendations to executive leadership by interpreting key performance drivers within financial results</li><li>
Partner with Finance leadership and the CFO to communicate consolidated performance and outlook, ensuring alignment with departmental OKRs</li><li>
Translate complex data sets into strategic narratives for high-stakes presentations delivered to the Board of Directors</li><li>
Leverage AI applications to streamline data interpretation and enhance the speed of ad hoc financial modeling and trend analysis</li><li>
Drive data-informed decision-making through the design of robust financial models while collaborating with Accounting to ensure seamless month-, quarter, and year-end closes</li></ul>
Skills, Experience and Requirements:
<h3 class="jobSectionHeader"><b>Core Skills and Competencies (What you&rsquo;ll bring):</b></h3><ul><li>
Advanced proficiency in Microsoft Excel and financial modeling to drive precision in performance tracking and forecasting</li><li>
Strong analytical problem-solving expertise with the ability to identify critical issues and draw meaningful conclusions from disparate data</li><li>
Professional communication skills necessary to translate complex financial concepts into compelling executive-level presentations</li><li>
AI literacy and the capacity to apply innovative tools to improve the efficiency and accuracy of financial reporting processes</li><li>
Comprehensive understanding of core Accounting and Finance principles, including consolidated financial statements and reporting workflows</li><li>
A proactive sense of ownership and the ability to build cross-functional relationships within a high-growth, fast-paced environment</li></ul><h3 class="jobSectionHeader"><b>
Additional Qualifications:</b></h3><ul><li>
Experience with financial reporting systems such as Hyperion, OneStream, or equivalent enterprise platforms</li></ul><h3 class="jobSectionHeader"><b>
Minimum Requirements:</b></h3><ul><li><b>
Minimum Education:</b> Bachelor&rsquo;s Degree in Finance, Accounting, Economics, or a related field</li><li><b>
Minimum Experience:</b> 0-3 years of experience in corporate finance, accounting, or a related analytical field</li><li><b>
Required Technical Skills:</b></li><li><ul><li>
Intermediate to advanced Microsoft Excel (pivot tables, VLOOKUPs, complex formulas)</li><li>
Microsoft PowerPoint and Google Slides for executive presentations</li><li>
Financial reporting and data interpretation</li></ul></li></ul><div></div><div><br>
Visa sponsorship not available for this role</div>
Benefits:
<div>
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.</div><div></div><div><br>
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.</div><div></div><div><br>
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.</div><div></div><div><br>
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.</div><div></div><div><br>
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.<br>
<br>
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.<br>
<br>
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)</div>
Salary Range: USD $54650.00 - $78100.00 / Year</div>

Financial Analyst I - Corporate Planning

<div>Company Summary:
<div>
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.<br>
<br>
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.</div>
Summary:
<div>
Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model&mdash;combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world.</div>
Job Duties and Responsibilities:
<div>
The core network environment faces increasing complexity as it transitions to cloud-native architectures, requiring a specialist who can navigate intricate 4G and 5G service disruptions. This role solves the problem of prolonged network downtime by providing expert-level diagnostics and resolving Tier 2 and Tier 3 incidents that impact the customer experience. You will bridge the gap between daily network changes and long-term stability by driving root cause analysis and mentoring the wider NOC team. By leveraging advanced monitoring tools and cloud technologies, this position ensures the network remains resilient against emerging technical challenges.</div><div></div><div><b><br>
What Success Looks Like (Objectives)</b></div><ul><li><div>
Resolution of complex Tier 2 and Tier 3 service-impacting events to maintain maximum network uptime and stability</div></li><li><div>
Achievement of departmental OKRs by reducing Mean Time to Repair (MTTR) and supporting KPI deviation corrections</div></li><li><div>
Implementation of AI-driven diagnostic tools to automate the identification of subscriber-level observations and network anomalies</div></li><li><div>
Execution of comprehensive root cause and chronic incident analyses to prevent the recurrence of major network outages</div></li><li><div>
Delivery of technical guidance and training sessions to the NOC team to ensure seamless adaptation to daily infrastructure changes</div></li></ul>
Skills - Experience and Requirements:
<h3 class="jobSectionHeader"><b>Core Skills and Competencies (What you&rsquo;ll bring)</b></h3><ul><li><div>
Advanced expertise in 4G and 5G Core network troubleshooting and call flow analysis</div></li><li><div>
Critical experience managing and validating network functions within Kubernetes and cloud-native environments</div></li><li><div>
AI Literacy, specifically the ability to apply machine learning insights to network monitoring and predictive maintenance</div></li><li><div>
Strong analytical skills for interpreting complex data sets during root cause investigations</div></li><li><div>
Professional collaboration skills gained through experience working with Tier 1 and Tier 2 service providers</div></li><li><div>
Proven ability to provide technical leadership and knowledge transfer in high-pressure operational settings</div></li></ul><h3 class="jobSectionHeader"><b>
Minimum Requirements</b></h3><ul><li><div><b>
Minimum Education:</b> Bachelor&rsquo;s Degree in Computer Science, Electronics-Communication, or Electrical Engineering</div></li><li><div><b>
Minimum Experience:</b> 12 years of experience in Telecom Operational Core environments</div></li><li><div><b>
Required Technical Skills:</b></div><ul><li><div>
Expertise in 4G/5G Core troubleshooting up to Tier 3 (IMS and Packet Core experience)</div></li><li><div>
Hands-on experience with Kubernetes and Cloud infrastructure</div></li><li><div>
Proficiency in root cause analysis (RCA) and chronic incident tracking</div></li></ul></li></ul></div>

Staff NOC Core Advanced Operations Engineer

<div>Company Summary:
<div>
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.<br>
<br>
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.</div>
Department Summary:
<div>
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.</div>
Job Duties and Responsibilities:
<div><b>
Candidates must be willing to participate in at least one in-person interview.</b></div><div></div><div><br>
The role addresses the challenge of optimizing automated voice interactions to improve customer experience and operational efficiency. Driving the evolution of Conversational AI technologies for IVR/IVA platforms requires balancing technical complexity with user-centric design. Success involves transforming traditional voice systems into intelligent, context-aware agents that deliver measurable business value and high containment rates.</div><h3 class="jobSectionHeader"><b>
What Success Looks Like (Objectives)</b></h3><ul><li>
Own the end-to-end product vision and roadmap for voice-automated platforms to achieve high-impact business objectives and departmental OKRs</li><li>
Design and configure generative AI voice agents utilizing advanced prompt engineering and natural language generation for seamless, context-aware dialogue flows</li><li>
Collaborate with cross-functional partners to translate complex business policies into precise rules governing IVA behavior and responses.</li><li>
Develop and implement robust quality management processes for voice AI agents</li><li>
Define and track key performance indicators (KPIs) such as word error rate (WER), containment, customer satisfaction (CSAT), and resolution efficiency</li></ul>
Skills, Experience and Requirements:
<h3 class="jobSectionHeader"><b>Core Skills and Competencies (What you&rsquo;ll bring)</b></h3><ul><li><div>
AI Literacy and Innovation, specifically regarding the application of Generative AI, NLP, and NLU in voice-first environments</div></li><li><div>
Deep professional expertise in VUI design and persona management to create sophisticated, conversational customer journeys</div></li><li><div>
Critical experience in architecting CCaaS-integrated solutions that drive improvements in First Contact Resolution and omnichannel continuity</div></li><li><div>
Advanced analytical capabilities in querying and interpreting complex datasets to inform strategic product decisions</div></li><li><div>
Strong collaborative leadership and communication skills to bridge technical voice concepts with non-technical business requirements</div></li></ul><h3 class="jobSectionHeader"><b>
Additional Qualifications</b></h3><ul><li><div>
Experience with A/B testing and specialized QA methodologies for AI and voice systems</div></li><li><div>
Deep understanding of speech recognition (ASR), speech-to-speech (S2ST), and text-to-speech (TTS) technologies</div></li><li><div>
Mastery of user experience (UX) principles specifically for voice-only or voice-first conversational interfaces</div></li></ul><h3 class="jobSectionHeader"><b>
Minimum Requirements</b></h3><ul><li><b>
Minimum Education/Experience:</b> Bachelor&rsquo;s Degree in Business, Computer Science, or a related field; OR proven track record of driving ROI-focused product initiatives and a minimum of two years&rsquo; experience within the EchoStar ecosystem.</li><li><b>
Required Technical Skills:</b></li><li><ul><li>
Prompt engineering and persona management for virtual assistants.</li><li>
Natural Language Processing (NLP) and Natural Language Understanding (NLU) configuration</li><li>
Data retrieval and interpretation using Snowflake, SQL, or Athena</li></ul></li></ul><div></div><div><br>
Visa sponsorship not available for this role</div>
Benefits:
<div>
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.</div><div></div><div><br>
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.</div><div></div><div><br>
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.</div><div></div><div><br>
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.</div><div></div><div><br>
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.<br>
<br>
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.<br>
<br>
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)</div>
Salary Range: USD $72350.00 - $103400.00 / Year</div>

Product Manager II - Intelligent Virtual Assistant

Join EchoStar and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EchoStar

About Company

Financial Analyst I - Corporate Planning

Staff NOC Core Advanced Operations Engineer

Product Manager II - Intelligent Virtual Assistant