Qureos Mentor

Eco Drive Driving Institute

Location: DubaiJob Summary:We are seeking a friendly, organized, and detail-oriented Customer Service Representative to join our driving school team. The ideal candidate will be responsible for handling customer inquiries, managing payments, scheduling classes/tests, and ensuring a smooth administrative process. Strong communication skills, basic financial knowledge, and proficiency in MS Office are essential for this role.This role requires flexibility to work rotational shifts (including evenings/weekends) and adaptable week-offs based on business needs.Key Responsibilities:<ul><li>Customer Interaction: Greet and assist customers in-person, over the phone, and via email in a professional and courteous manner.</li><li>Payment Handling: Process payments, issue receipts, and maintain accurate financial records.</li><li>Class &amp; Test Booking: Schedule driving lessons, tests, and other appointments efficiently.</li><li>Inquiries &amp; Support: Answer customer questions regarding courses, fees, policies, and procedures.</li><li>Data Entry &amp; Record Keeping: Maintain accurate student records, payment logs, and other administrative documents.</li><li>Basic Financial Tasks: Assist with basic bookkeeping, invoicing, and tracking transactions.</li><li>Communication: Respond promptly to emails and phone calls, ensuring excellent customer service.</li><li>MS Office Proficiency: Use Word, Excel, and other basic software for documentation and reporting.</li><li>General Administrative Support: Assist with filing, organizing records, and other office tasks as needed.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent.</li><li>Previous experience in customer service, preferably in an educational or service-based industry.</li><li>Basic financial knowledge (handling cash, card payments, receipts, etc.).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Strong verbal and written communication skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Good organizational skills and attention to detail.</li><li>Basic computer and data entry skills.</li><li>Willingness to work rotational shifts (including weekends) and flexible week-offs.</li></ul>Preferred (but not required):<ul><li>Experience in a driving school or similar training institution.</li><li>Familiarity with scheduling software or CRM systems.</li></ul>Working Conditions:<ul><li>Office-based role with standard working hours (may include weekends if required).</li><li>Friendly and supportive team environment.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>UAE: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Preferred)</li><li>Arabic (Preferred)</li></ul>

Customer Service Representative

Job Title: Bilingual Accountant &amp; Customer Service Representative (Urdu/English)Company: Eco Drive Driving SchoolJob Type: Full-timeLocation: Dubai Industrial CitySalary: AED 3500, 4000Job DescriptionEco Drive Driving School is seeking a highly organized and dynamic bilingual professional to join our team. This unique role is a blend of financial management and front-line customer service, perfect for an individual with a strong accounting background and exceptional people skills. You will be the financial backbone of our school while also being a friendly, helpful point of contact for our diverse student body.The ideal candidate will be proficient in both Urdu and English, possess solid bookkeeping experience, and be passionate about providing excellent service.Key ResponsibilitiesAccounting &amp; Bookkeeping:<ul><li>Manage all aspects of day-to-day bookkeeping and financial record keeping using accounting software.</li><li>Process accounts payable and accounts receivable; manage invoicing and collections.</li><li>Perform bank reconciliations and maintain the general ledger.</li><li>Process payroll and handle related compliance.</li><li>Prepare monthly financial statements and reports for management review.</li><li>Assist with budgeting, forecasting, and cash flow management.</li><li>Ensure compliance with relevant financial regulations and prepare documentation for year-end audits.</li></ul>Customer Service &amp; Administration:<ul><li>Serve as a first point of contact for students and potential customers via phone, email, and in-person.</li><li>Handle student inquiries regarding schedules, pricing, packages, and driver's licensing procedures.</li><li>Manage student registrations, schedule driving lessons with instructors, and process payments.</li><li>Maintain and update student records and databases accurately.</li><li>Provide a welcoming, helpful, and professional experience for all customers.</li><li>Handle customer concerns with empathy and efficiency, finding swift resolutions.</li><li>Perform general administrative duties as needed to support the smooth operation of the school.</li></ul>Qualifications &amp; SkillsRequired:<ul><li>Proven experience (2+ years) in bookkeeping and accounting.</li><li>Proficiency in English and Urdu (both verbal and written is essential).</li><li>Strong communication and interpersonal skills for effective customer interaction.</li><li>High level of accuracy and attention to detail with numbers and data.</li><li>Proficiency with accounting software (e.g., QuickBooks) and MS Office Suite (especially Excel).</li><li>Strong organizational skills and the ability to manage multiple priorities.</li><li>Trustworthy and discreet with sensitive financial and personal information.</li></ul>Preferred:<ul><li>Associate's or Bachelor's degree in Accounting, Finance, or a related field.</li><li>Previous experience in a customer-facing role.</li><li>Familiarity with the driving school industry or similar small business environment.</li></ul>What We Offer<ul><li>A stable and rewarding role in an essential service industry.</li><li>A supportive and positive team environment.</li><li>The opportunity to play a key role in the growth and success of our business.</li><li>Competitive salary and benefits package.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Accounting: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Urdu (Required)</li></ul>

Accountant & Customer Service

Job Title: Housekeeping Supervisor - Eco Drive Driving SchoolLocation: Al Quoz Job Type: Full-time, Permanent Salary: AED 2,200 + AccommodationJob Description: Eco Drive Driving School is seeking a highly motivated and detail-oriented Housekeeping Supervisor to oversee the cleanliness and upkeep of our facility. You will play a crucial role in ensuring our school presents a spotless, safe, and welcoming atmosphere that reflects our brand's commitment to excellence and responsibility.Key Responsibilities:<ul><li>Team Leadership &amp; Training: Lead, motivate, and manage a small team of housekeeping staff. Schedule shifts, assign duties, and conduct regular training on cleaning procedures and safety protocols.</li><li>Quality Control &amp; Inspection: Perform daily inspections of all areas, including classrooms, offices, restrooms, lobbies, and driver training vehicles, to ensure the highest standards of cleanliness are met.</li><li>Inventory Management: Monitor and manage inventory of cleaning supplies, equipment, and amenities. Place orders in a timely manner and within budget.</li><li>Procedure Development: Develop, implement, and maintain efficient cleaning checklists and procedures tailored to the unique needs of a driving school environment.</li><li>Safety Compliance: Ensure all cleaning practices comply with health and safety regulations (e.g., proper chemical handling, wet floor signage). Report any maintenance issues or safety hazards promptly.</li><li>Customer Service: Interact professionally with staff and students, addressing any housekeeping-related concerns promptly and courteously.</li><li>Hands-On Cleaning: Participate in cleaning duties as needed, especially during peak times or staff shortages.</li></ul>What We Offer:<ul><li>Competitive salary.</li><li>Paid time off and holiday pay.</li><li>Opportunities for professional growth and development.</li><li>A positive and supportive team environment.</li><li>The satisfaction of contributing to a reputable and growing local business.</li></ul>Qualifications:<ul><li>Proven experience (2+ years) in a housekeeping supervisor role.</li><li>Strong knowledge of cleaning techniques, products, and equipment.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>High level of integrity, reliability, and a strong work ethic.</li><li>Keen attention to detail and a pride in delivering exceptional results.</li><li>Ability to manage time effectively, prioritize tasks, and work independently.</li><li>Physical stamina to perform cleaning duties, including bending, lifting (up to 25 lbs), and standing for extended periods.</li></ul>Job Types: Full-time, PermanentPay: AED2,200.00 per month

Housekeeping Supervisor

Join Eco Drive Driving Institute and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Eco Drive Driving Institute

ABOUT_COMPANY

Customer Service Representative

Accountant & Customer Service

Housekeeping Supervisor