Qureos Mentor

ECU Health

Position Summary
 The Care Manager is responsible for coordination of the plan of care through collaboration with the provider, the interdisciplinary team, the patient and family.
 
The Care Manager facilitates the plan of care with the underlying objective of enhancing the quality of patient care, optimizing clinical outcomes and patient satisfaction while managing the cost of care. In addition, the Care Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements and patient satisfaction).
 
The Care Manager is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of service, promote efficient utilization of resources and ensure a well-organized and safe plan of care is established for every patient.
 Minimum Requirements
 <ul>
<li>Education: Associate Degree in Nursing or higher or Bachelors of Science in Social Work or higher is required.</li>
<li>If a Registered Nurse, current licensure as a Registered Nurse by the NC Board of Nursing is required.</li>
<li>Experience: 0-3 years of Medical Case Management</li>
</ul>
Pay Range
 $31.50 - $45.91Starting pay in the Outer Banks Hospital/Outer Banks Medical Group market may be higher to reflect local market competitiveness.
 Other Information
 <ul>
<li>Position: 0.03 FTE, 8-hour shifts</li>
<li>Shift: Days, as needed</li>
<li>#LI-TC1</li>
</ul>
ECU Health
 About The Outer Banks Hospital
 
The Outer Banks Hospital is a full-service critical access hospital offering a wide range of inpatient and outpatient services. The 21-bed facility is designed to meet the needs of the coastal community, whose year-round population of approximately 35,000 swells to about 350,000 in the summer season. Its campus includes four ORs, a medical/surgical unit, a labor& delivery suite with a dedicated caesarian section OR, a full rehabilitation therapy center, cancer treatment and radiation therapy center, and a 24-hour emergency department.
 
OBH is fully accredited, provides high quality care in a compassionate environment to all patients, regardless of their ability to pay, and has been nationally recognized for outstanding patient care.
 General Statement
 It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
 
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
 
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
 Contact Information
 
For additional information, please contact: 
Tina Chavez, Recruiter
 
ECU Health Talent Acquisition
 
Email: tchavez@ecuhealth.org

Care Manager - Case Management Services

Position Summary
 This position contributes and supports Revenue Integrity's Mission towards creating a multidisciplinary revenue integrity team to strengthen the interface between clinical departments and charge improvement process. It is a holistic approach that guides the ECU Health organization toward achieving operational efficiency, complete regulatory compliance, and total reimbursement.Under the direction of the Director of Revenue Integrity, the Revenue Integrity Analyst II plays an important role in a high-profile group tasked with improving revenue results by taking a global view of clinical and financial processes, functions and interdependencies from the provision of patient care to final bill generation.
 Responsibilities
 
Daily Functions: 
<ul>
<li>Interacts with clinical department directors to monitor charge capture functions across all entities.</li>
<li>Evaluates current charging and coding structures and processes in clinical departments to ensure appropriate capture and reporting of revenue and compliance with government and third-party payer requirements.</li>
<li>Completes focused charge review assessments for assigned clinical departments and/or service lines to ensure that charges are generated in accordance with established policies and timeframes.</li>
<li>Advises service line leaders and their staff on proper usage of charge codes; identifies opportunities for capturing additional revenue in accordance with payer guidelines; develops specifications to modify existing charge capture applications to reduce charge-related claim edits/rejections.</li>
<li>Provides guidance and communication on correct change capture, coding and billing processes to clinical departments and facilities.</li>
<li>Monitors EPIC Revenue Integrity Dashboard(s)</li>
<li>Participates in moderately complex projects related to revenue integrity initiatives.</li>
<li>Provide support for assigned cost centers within service lines and in collaboration with your team, performs reviews related to Charge Description Master (CDM) integrity.</li>
<li>Assesses the accuracy of all charging vehicles, including clinical systems and dictionaries, encounter forms and other charge documents.</li>
<li>Analyzes changes to coding and billing rules and regulations by utilizing appropriate reference materials, internet sources, seminars and publications.</li>
<li>Train and assist in daily resolution of billing edits that are holding patient claims from billing, by reviewing the medical records and other applicable documentation.</li>
</ul>
General Expectations: 
<ul>
<li>Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes.</li>
<li>Comfortable in presenting to and interacting with levels of hospital management and with clinical leaders.</li>
<li>Excellent organizational and project management skills.</li>
<li>Strong time management, attention to detail, and follow through.</li>
<li>Well-developed research skills.</li>
<li>Interacts professionally with coworkers and customers to represent the Revenue Integrity Department positively.</li>
<li>Work effectively as a team contributor on all assignments.</li>
<li>Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.</li>
<li>Delivers positive patient experience, where applicable.</li>
</ul>
Minimum Requirements
 
Required Minimum Knowledge, Skills, and Abilities (KSAs): 
<ul>
<li>Education: Bachelor's degree from a recognized college or university in business, healthcare or a closely related field and a minimum of three (3) years of experience within the revenue cycle. Experience of seven (7) years or higher can be substituted for the Bachelor's degree.</li>
<li>License/Certifications: Applicable professional certification through AHIMA (RHIA, RHIT, CCS) or AAPC (COC, CPC)or Pharmacy Technician (CPhT, PTCB).</li>
<li>Experience: Three (3) to five (5) years' experience in the hospital setting, healthcare industry or coding with a focus in one or more of the following areas: charge integrity, charge reconciliation, charge compliance, selected forensic charge reviews, CDM management. EPIC HB/PB experience preferred.</li>
<li>Proficiencies: Advanced knowledge of revenue cycle processes and hospital/medical billing to include CDM, UB, Ras and 1500. Advanced knowledge of code data sets to include CPT, HCPCS, and ICD 10. Advanced knowledge of NCCI edits, and Medicare LCD/NCDs. Comprehensive understanding of reimbursement theories to include DRG, OPPS, HCC and managed care. Ability to review, analyze and interpret managed care contracts, billing guidelines, and state and federal regulations.</li>
<li>Abilities: Due to its service focus, this position requires strong interpersonal and communication skills, well-developed analytic and organizational skills, critical thinking and the ability to meet deadlines while influencing, but not directly managing the work of others. Computer skills; MS Office including Word, PowerPoint, Excel and Outlook; Windows operating system and Internet.</li>
</ul>
Pay Range
 $56,617.60 - $82,528.16/year
 Other Information
 <ul>
<li>Remote role (based out of Greenville, NC)</li>
<li>Monday - Friday day shift:</li>
<li>8:00 a.m. - 5:00 p.m.</li>
<li>Great Benefits</li>
</ul>
#LI-REMOTE
 
#LI-AH2
 ECU Health
 About ECU Health
 
ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
 
The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children¿s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.
 General Statement
 It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
 
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
 
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant¿s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Revenue Integrity Analyst II

Position Summary
 Under the Clinical Supervision of the Medical Director of Respiratory Care and the overall supervision of the Manager,Assistant Manager and Respiratory Care Supervisor the Respiratory Care Practitioner (RCP), III functions in a safe, expedient, and cost-effective manner in providing, responding to patient needs and documenting respiratory care and services provided. The Respiratory Care Practitioner III is involved in the Clinical Ladder program which is a voluntary promotion system that recognizes health care professionals who demonstrate advanced knowledge, critical thinking skills, and professional development.
 Minimum Requirements
 <ul>
<li>American Heart Association BLS Certification is required.</li>
<li>Associate Degree or higher in an approved CoARC program for Respiratory Care</li>
<li>Active licensure with the North Carolina Respiratory Care Board upon hire and is maintained yearly.</li>
<li>Registered Respiratory Therapist (RRT) is required.</li>
<li>American Heart Association ACLS is required.</li>
<li>If working in the Children's hospital you are required to have AHA PALS and NRP in place of the AHA ACLS and you must have completed the NBRC NPS exam by 12 months from your orientation end date.</li>
<li>For non-medical center Respiratory care departments AHA BLS and ACLS are required. AHA PALS and NRP are required at 6 months from hire date.</li>
<li>Accepting Applications for all levels of experience (New Grads - 25+ Years of Experience)</li>
</ul>
Clinical Ladder Other Information
 <ul>
<li>Full Time (36 Hr per Week)</li>
<li>3 - 12 Hr Shifts per week</li>
<li>7p-7a</li>
<li>Rotating Weekends</li>
<li>Rotating Holidays</li>
<li>Career Growth Opportunities Available</li>
<li>Living Stipend Available (Restrictions Apply)</li>
<li>Commitment Bonus Available</li>
<li>Great Benefits</li>
</ul>
ECU Health
 About The Outer Banks Hospital
 
The Outer Banks Hospital is a full-service critical access hospital offering a wide range of inpatient and outpatient services. The 21-bed facility is designed to meet the needs of the coastal community, whose year-round population of approximately 35,000 swells to about 350,000 in the summer season. Its campus includes four ORs, a medical/surgical unit, a labor& delivery suite with a dedicated caesarian section OR, a full rehabilitation therapy center, cancer treatment and radiation therapy center, and a 24-hour emergency department.
 
OBH is fully accredited, provides high quality care in a compassionate environment to all patients, regardless of their ability to pay, and has been nationally recognized for outstanding patient care.
 General Statement
 It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
 
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
 
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
 Contact Information
 
For additional information, please contact: 
Braeton Grady, Associate Recruiter
 
ECU Health Talent Acquisition
 
Email: Braeton.Maurer@ecuhealth.org

Registered Respiratory Therapist (RRT)

<div>Position Summary
Pharmacy Technicians are a foundation of the pharmacy department and drive many of the workflow activities. The expectations are to support the mission, vision, and core values of ECU Health and the pharmacy department by engaging directly with patients, multidisciplinary teams, and payers.
Minimum Requirements
2 years of related experience 
 
Must be registered with the North Carolina Board of Pharmacy within 30 days of hire 
 
Must maintain and complete additional job specific competencies
Preferred Requirements 
<div></div><div> 
 
 
 
 
 
Medication reconciliation experience preferred</div>
Certification through National Pharmacy Technician Association - CPhT 
 
Associate in Applied Science (AAS) Degree - Pharmacy Technology PTPB
Pay Range
$18.01 - $26.25
ECU Health
About ECU Health Duplin Hospital
ECU Health Duplin Hospital is an 81-bed facility located in Kenansville, North Carolina. The 15-bed emergency department serves approximately 25,000 patients per year. In addition to providing general medical and surgical services, ECU Health Duplin Hospital offers chemotherapy and other cancer infusion interventions and has earned national designation as a Primary Stroke Center.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.</div>

Clinical Pharmacy Technician I

<div>Position Summary
The Assistant Director of Nursing Clinical Quality and Safety serves under the guidance of the Chief Executive Nurse, and reports to the Executive Director for Strategic Planning and Implementation acting as a vital nursing partner to the Quality, Patient Safety, and Performance Improvement departments. Representing the Nursing Centers of Excellence, they will champion the voice and viewpoint of nursing in organizational quality and safety initiatives. The role is dedicated to empowering, mobilizing, and co-designing sustainable quality and safety improvements, fostering conditions for meaningful change, supporting execution and sustainability of improvements.
Responsibilities
<ul><li>Co-design and execute quality improvement and patient safety initiatives that address evolving healthcare trends and regulatory changes.</li><li>
Lead cross-functional teams in the design, implementation, and evaluation of innovative solutions to patient safety challenges.</li><li>
Integrate informatics and advanced analytics into quality and safety performance measurement.</li><li>
Champion a culture of safety and reliability throughout the organization, advocating for the highest standards of patient care and clinical excellence.</li><li>
Monitor industry trends and best practices, proactively recommending strategic shifts to enhance patient safety and quality</li><li>
Collaborate with executive leadership to align quality and safety initiatives with the organization's mission and goals.</li><li>
Coordinate and collaborate with internal partners, serving as a nursing representative and trusted advisor to ensure initiatives align with both nursing priorities and organizational quality goals.</li><li>
Champion a culture of continuous improvement and organizational learning.</li><li>
Ensure that quality and safety processes are embedded into nursing daily management systems.</li><li>
Support the peer review process, promoting timely, accurate, and focused professional reviews that identify trends and foster a collaborative learning environment.</li></ul>
Minimum Requirements
<ul><li>RN with state licensure
</li><li>Master's in nursing or related field
</li><li>Minimum of 5 years' experience in quality improvement, patient safety, or healthcare transformation.</li><li>
Proven track record in leading complex, cross-functional projects</li><li>
Track record of coaching, educating, and empowering nursing teams at all levels.</li><li>
3-5 years of proven leadership and management abilities, with exceptional group facilitation, communication, and interpersonal skills.</li><li>
One of the following Certifications: PMP, Lean Six Sigma, or equivalent preferred at hire, or required within one-year of hire date.</li></ul>
Preferred Requirements
Background in high-acuity clinical environments.
ECU Health
About ECU Health
ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.</div>

Assistant Director, Nursing Clinical Quality & Safety

<div>Position Summary
This position will be responsible for providing leadership and direction for ECU Corporate Health (ECUCH) clinical staff working in occupational health, worker's compensation and contracted positions in the community, including the groups and persons including the ECU Health Medical Group (ECUHMG) entities. The role includes oversight of RN's and clinic functions with a focus on clinical care and outcomes. The role will include the ability to perform as an Occupational Health Nurse (OHN) in the work area in addition to the core leadership functions. The role will also perform any duties as directed by the Directors and Administrators in OH as required to meet the business needs.
Minimum Requirements
4 year college degree is required. 
 
Current NC RN licensure required. 
 
Current CPR certification is required 
 
OHN or Case Management training preferred. 
 
Associates degree for 3 years of experience may be substituted for 4 year degree. 
 
3 years experience Case Management or Occupational Health. Supervisory experience preferred. 
American Heart Association Basic Life Support (BLS) Certification
Pay Range
$72259.20 - $105328.08
Other Information
Shift: Day 
ECU Health
About ECU Health Medical Center
ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet&reg; designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.</div>

Clinical Coordinator - Renal Dialysis

<div>Position Summary
The Nursing Assistant performs specific responsibilities under the direction and supervision of a licensed nurse. Functions within the framework of the NAI listing granted by the NC Department of Health and Human Services. Practices within the philosophy and goals of patient care services. In addition, the Nursing Assistant may be utilized in the Observer Role responsible for monitoring one or more assigned patients on a designated unit for a specified time period.
Responsibilities
Participates in Quality Improvement (QI) Activities: Participates in problem solving resolution activities and identifies opportunities for improvement to change behavior. Participates in data collection. Employs safe practices, infection control, and fire and disaster regulations. Participates in cost savings activities. 
Participates in Education: Attends and utilizes staff development programs and educational resources to meet unit objectives and/or individual objectives. Fulfills annual mandatory educational requirements. Participates in the orientation of new staff and students, as delegated by the supervising RN. 
Follows hospital and unit-based policies and procedures: Provides quality patient care. Maintains familiarity with job description and legal implications of role. Maintains active NAI licensure/certification. 
Builds interpersonal relations and communications. Listens to the ideas, opinions, and feelings of others. Gives and receives constructive feedback. Recognizes and intervenes when personal conflicts have the potential to interfere with patient care or team relationships. Works effectively with others in a team environment. Demonstrates behaviors and attitudes that are respectful or others and fosters enhanced communication and teamwork. Seeks help and utilizes chain of command appropriately. 
Makes unit, department and hospital contributions: Participates in unit goal setting. Assists in cost-effective use of equipment and supplies. 
Under the supervision of the licensed nurse, assists in providing direct patient care and completes delegated skills and task as ascribed by North Carolina Department of Health and Human Services. 
Monitors the patient for signs of escalating behaviors. Alerts nurse if the patient exhibits risk of harming himself/herself or others. Maintains level of observation according to the patients plan of care and as ordered within medical record. Communicate effectively with the patient's care team including receiving report and providing meaningful handoff. Documents accurately on established workflows within the medical record. Provides hazard surveillance and reduces risk within the patient's physical environment. Engages patient appropriately in distraction activities as needed.
Minimum Requirements
High School or GED is preferred - or higher. 
 
NAI listing with NC Department of Health and Human Services is required. 
 
Experience in a comparable facility can only be substituted for NA I course by successful completion of challenge exam acceptable to the N.C. Department of Health and Human Services is required. 
 
Current American Heart Association HeartSaver or higher certification is required. 
 
De-escalation training (Non-violent crisis intervention or other de-escalation program adopted by ECU Health). If not current at the time of hire must complete within 90 days of employment and maintain without lapse during employment. This is not required for Ambulatory clinical positions.
Clinical Ladder
Other Information
Location: ECU Health Medical Center-CICU
Shift Requirements: Night
Hours: Full-time
Weekends: Yes
ECU Health
About ECU Health Medical Center
ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet&reg; designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.</div>

Nursing Assistant CICU

Join ECU Health and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.