Qureos Mentor

Edgewater Federal Solutions

<div>Overview:
<div>
Edgewater Federal Solutions is seeking an Infrastructure Engineering Team Manager to support a major national laboratory.</div><div><br>
</div><div>This role requires extensive technical knowledge, and strong leadership experience.</div>
Responsibilities:
<div>
The Team Manager supports the Operations Manager in day-to-day management, by overseeing the design, implementation, and maintenance of voice and data network Infrastructures while leading a team of engineers and technicians.</div><div>
Provides resource planning and work allocation to meet agreed service levels. Specify, agree, and apply standards for service delivery. Track and monitor performance metrics, analyze reports, and resolve issues. Draft and maintain policies, standards, and procedures for service functions. Provide oversight for localized or remote areas and collaborate with embedded customers to address service needs. Support enterprise-wide teams and manage highly complex organizations and technologies. Contribute to process development and service optimization efforts.</div><div></div><div><b><br>
Team Leadership: </b>Hiring, mentoring, coaching, and supervising engineers and technicians.</div><div><b>
Infrastructure Management: </b>Overseeing installation, maintenance, and upgrades of VoIP, fiber, and wireless networks.</div><div><b>
Project and Budget Control: </b>Managing project timelines, vendor contracts, service level agreements (SLAs), and resource allocation.</div><div><b>
Technical Strategy: </b>Developing network Architectures and implementing security measures.</div><div><b>
Operations Support: </b>Serving as top-tier support for troubleshooting, addressing outages, and ensuring high network availability. Actively and consistently recommend and support all efforts to improve, simplify, automate, and enhance day-to-day operations and the client experience within area of responsibility.</div><div><b>
Documentation:</b> Creating and maintaining technical documentation, procedures, and network diagrams.</div><br>
<div></div>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in management, business administration, information technology, or related field with 5+ years of experience. In lieu of degree 11 years job related experience is required.</li><li>
Must be abe to obtain and maintan a DOE Security Clearance</li><li>
Must be US Citizen</li></ul><div>
Required Skills:</div><ul><li>
Knowledge of network protocols, hardware (routers, switches, firewalls), and voice/data systems</li><li>
Ability to communicate technical information to non-technical stakeholders and executive management.</li><li>
Proven ability to troubleshoot complex network issues under pressure.</li><li>
Strong interpersonal, collaborative, and communication skills.</li><li>
Ability to handle strong-minded customers effectively and professionally</li></ul><div><b>
About Us:</b></div><div>
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.</div><div></div><div><br>
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.</div></div><div></div>

Infrastructure Engineering Team Manager

<div>Overview:
<p>
The SOc Lead provides oversight and direction to the Security Operations Center (SOC), Digital Forensics, Service Desk, Splunk Consulting, and Tools Management functions supporting the BPA task order. This key leadership role ensures integrated, high-performing cyber operations that protect the enterprise against evolving threats while maintaining compliance with federal regulations and agency-specific policies. The Team Lead coordinates technical teams, fosters collaboration across disciplines, and assures the quality, consistency, and effectiveness of all cyber operations. <b>Those with a </b><b>Secret or L clearance are given priority. If no clearance, you must be eligible.</b></p>
Responsibilities:
<div>
SOC Management:</div><ul><li>
Oversees all SOC operations, ensuring prompt detection, triage, escalation, and remediation of security incidents.
</li><li>Maintains and enforces incident response protocols, monitoring standards, and escalation criteria.
</li><li>Coordinates threat intelligence collection, analysis, and dissemination.</li></ul><div>
Digital Forensics::</div><ul><li>
Directs forensic analysis of security incidents and coordinates digital evidence preservation in accordance with applicable laws and BPA policy.
</li><li>Provides technical leadership during high-priority investigations and post-incident activities.
</li><li>Ensures forensic readiness and tool optimization.</li></ul><div>
Service Desk Oversight:</div><ul><li>
Supervises service desk personnel supporting IT security incidents and routine service requests.
</li><li>Establishes processes for ticket tracking, timely resolution, escalation, and root cause analysis.
</li><li>Ensures high customer satisfaction and responsiveness.</li></ul><div>
Splunk Consulting:</div><ul><li>
Leads implementation, configuration, and tuning of Splunk solutions for security monitoring and log analytics.<br>
</li><li>
Oversees dashboard/report development, data ingestion pipelines, and advanced correlation to support monitoring and compliance.
</li><li>Provides guidance and knowledge sharing on best practices.</li></ul><div></div><div><br>
Tools Management:</div><ul><li>
Manages the deployment, integration, and maintenance of security tools, including EDR, SIEM, and vulnerability management solutions.
</li><li>Maintains inventory and lifecycle management for all cyber tools.<br>
</li><li>
Evaluates new technologies to enhance operational capabilities.</li></ul><div>
Team Leaddership:</div><ul><li>
Leads, mentors, and develops a multidisciplinary cyber operations team.
</li><li>Assigns tasks, monitors performance, conducts training, and fosters a collaborative, proactive team culture.
</li><li>Ensures staff are current on emerging threats and best practices.</li></ul><div>
Compliance and Reporting:</div><ul><li>
Ensures adherence to FISMA, NIST, and BPA-specific cybersecurity requirements.
</li><li>Maintains operational documentation, prepares incident and activity reports, and supports audit readiness.
</li><li>Coordinates with the Reporting and Communications Team Lead and Program Manager.</li></ul>
Qualifications:
<ul><li><b>Education</b>: Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Computer Science, or related technical field. Master&rsquo;s degree preferred.</li><li><b>
Experience</b>: At least 7&ndash;10 years of increasingly responsible experience in cyber operations, including at least 3 years leading SOC or multidisciplinary security teams in a federal or critical infrastructure environment.</li><li><b>
Certifications</b>: CISSP, CISM, or GIAC (e.g., GCIA, GCFA) required; Splunk certifications (e.g., Splunk Certified Administrator), or other relevant security operations credentials, preferred.</li><li><b>
Knowledge/Skills</b>:</li><li>
In-depth knowledge of SOC procedures, digital forensics methodologies, and incident response lifecycle</li><li>
Hands-on experience with Splunk administration, SIEM platforms, and enterprise security toolsets</li><li>
Demonstrated ability to manage and mentor cross-functional technical teams</li><li>
Strong analytical, critical thinking, and crisis management capabilities</li><li>
Familiarity with federal security compliance standards (FISMA, NIST SP 800-53)</li><li>
Excellent verbal and written communication skills</li></ul><p></p><p><b><br>
Security Requirements</b></p><ul><li>
Must be able to obtain and maintain the Secret security clearance.</li></ul><div><br>
</div><div><b>About Us:</b></div><div>
Founded in 2002, Edgewater Federal Solutions, Inc. is an industry-recognized federal contractor. Our industry-leading team combines federal expertise and state-of-the-art innovation to provide quality technical solutions for modern-day challenges. Edgewater is a repeat awardee of such honors as Washington Post Top Workplaces (2018-2025) and Inc. 5000 Fastest Growing Companies (2019-2024). We also have CMMI and ISO certifications. We are headquartered in Frederick, Maryland with staff across the United States. Edgewater has more than 500 employees supporting over 30 federal and commercial organizations.</div><div></div><div><br>
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law. #LI-SW1</div></div>

SOC Team Lead

<div>Overview:
<div>
Edgewater Federal Solutions is seeking an End User Support and Classified Services Team Manager to support a major national laboratory.</div><div></div><div><br>
This role provides oversight and leadership to the Support Operations team, ensuring efficient service delivery and exceptional customer satisfaction. You will collaborate with stakeholders to define service standards, manage resources, and continuously improve processes.
</div>Responsibilities:
<ul><li>Team Leadership &amp; Development:<ul><li>
Supervise team technicians, planning &amp; overseeing their work and daily activities.</li><li>
Promote a positive and productive work environment, fostering teamwork and collaboration.</li><li>
Develop and implement training programs to continuously improve team skills and knowledge.</li><li>
Conduct performance evaluations and implement corrective actions as needed.</li><li>
Participate in the recruitment, selection, and onboarding of new staff.</li></ul></li><li>
Service Delivery &amp; Quality:<ul><li>
Collaborate with stakeholders to define, agree upon, and implement service standards and procedures.</li><li>
Monitor and track team performance, analyze metrics and reports, and identify areas for improvement.</li><li>
Ensure effective workload balancing for the team to optimize efficiency and meet service levels.</li><li>
Resolve customer issues promptly and collaboratively, maintaining outstanding customer service.</li><li>
Act as the first point of escalation for customers and other IT staff.</li><li>
Be a champion for continuous improvement, identifying and implementing opportunities to enhance service delivery.</li></ul></li><li>
Collaboration &amp; Communication:<ul><li>
Partner with other teams to cross-train staff and facilitate knowledge sharing.</li><li>
Collaborate with peers to share best practices, develop solutions, and manage workloads across the organization.</li><li>
Communicate effectively with customers, team members, and other stakeholders, keeping them informed on progress and updates.</li><li>
Prepare and participate in meetings to discuss service delivery, anticipate changes, and plan accordingly.</li></ul></li><li>
Operational Efficiency &amp; Reporting:<ul><li>
Develop and implement formal site procedures to ensure smooth operations and consistency.</li><li>
Analyze ticket trends and report issues to other IT groups as needed.</li><li>
Monitor queue levels and ensure efficient resource allocation.</li><li>
Document all required information to maintain operational guides and manuals.</li><li>
Generate accurate and timely reports for the Operations Manager, capturing key performance metrics.</li></ul></li><li>
Additional Notes:<ul><li>
This role may require participation in applicable IT projects and other duties as assigned.</li><li>
Strong problem-solving skills, analytical thinking, and a commitment to continuous improvement are essential for success.</li></ul></li></ul><div>
</div>
Qualifications:
<ul><li>AS in relevant discipline plus a minimum 3 years, or more, of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties</li><li>
Related experience may be substituted for relevant education and vice versa.</li><li>
Ability to obtain &amp; maintain a U.S. Dept. of Energy Clearance</li><li>
U.S. Citizenship is required.</li></ul><div>
Required Skill:</div><ul><li>
Must have a working knowledge of PC operations which include hardware, network settings, operating system, &amp; MS Office applications.</li><li>
6 months of customer help desk experience</li><li>
Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer).
</li><li>Ability to type 35 WPM</li></ul><div></div><div><b><br>
About Us:</b></div><div>
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.</div><div></div><div><br>
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law</div></div>

End User Support and Classified Services Team Manager

<div>Overview:
<p>
Edgewater Federal Solution is seeking a Scrum Master who is responsible for enacting Scrum principles and values on products in partnership with other SMs, Scrum Team&rsquo;s Developers, the Product Owner, and Product Stakeholders and Leadership and ensures adherence to Agile/Scrum values, principles, and practices.</p><p></p><p><b><br>
The work will be performed onsite in Washington, DC. with no remote option. We are only considering candidates that currently live within a 50 mile radius of DC. We are not accepting agency, 1099 or C2C inquiries.</b></p>
Responsibilities:
<ul><li>Identifies dependencies, manages conflicts, and drives success of individual sprints, as well as the overall product.</li><li>
Expert knowledge of agile practices, principles, and frameworks.</li><li>
Works with other Scrum Masters to increase the effectiveness of the application of Scrum or other frameworks across the organization.</li><li>
Ensures that the Scrum team is fully functional and productive by ensuring that the product road map and release plan are developed based on the priorities set by the Product Owner and input from the team.</li><li>
Directs the work of Scrum team members and guides team in prioritizing work based upon knowledge of customer requirements, release schedule, and various dependencies.</li><li>
Addresses and escalates issues, impediments, and roadblocks.</li><li>
Communicates regularly with necessary stakeholders.</li><li>
Facilitates and/or ensures Agile Scrum Events are conducted and embraced in order to drive agile delivery following Product Delivery Lifecycle (PDLC); secures agile team working agreements, Definition of Ready, Definition of Done.</li><li>
Promote a trusting and safe team environment where all team members can raise problems and issues without fear.</li><li>
Identify risks and facilitate team efforts to mitigate impact.</li><li>
Understand and can teach the value around metrics that help teams grow and course correct &ndash; team maturity, customer satisfaction, burndown charts and team velocity.</li><li>
Participate and evangelize the Agile Community of Practice.</li><li>
Participate in the appropriate Scrum of Scrums, as relevant, and Scrum Masters Forum.</li><li>
Mentors other Scrum Masters in the organization.</li><li>
Coach stakeholders and other leaders outside of the teams on the most effective ways to interact and get value from the teams.</li><li>
Works with the Product Owner to ensure that goals, scope, and product domain are understood and practiced.<br>
</li></ul>
Qualifications:
<ul><li>Advanced Certified Scrum Master (A-CSM) required, CSP-SM and other related agile certifications preferred.</li><li>
Requires extensive years of relevant experience as a Scrum Master.</li><li>
US citizenship is required per contract to obtain an employee badge.</li><li>
Must currently live within a 50 mile radius of DC.</li><li>
Bachelor&rsquo;s degree specializing in computer science, project management, business administration, or information technology from an accredited college or university, or equivalent combination of directly related education and/or experience.</li><li>
Expert understanding of Agile methodologies.</li><li>
Works independently with minimal supervision and direction. Mentors and coaches other Scrum Masters in the organization.</li></ul><p><b>
Salary: $145,000.00 - $150,000.00</b></p><p>
Additional benefits include:</p><ul><li>
Paid Time Off &amp; Holiday Pay</li><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Disability, Life Insurance, and AD&amp;D</li><li>
Flexible Spending Accounts</li><li>
Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)</li><li>
Tuition and Technical Training Reimbursement</li><li>
Exercise Reimbursement</li><li>
Computer Reimbursement</li><li>
Employee Assistance Program</li></ul><p></p><p><b><br>
About Us:</b></p><p>
Edgewater Federal Solutions is a privately held government contracting firm located near Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater is ISO 9001, 20000-1, 27001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies from 2018 through 2025.</p><p></p><p><br>
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law. #LI-SW1</p></div>

Senior Scrum Master

<div>Overview:
<div>
Edgewater Federal Solutions is currently seeking Agile Program Manager to support our federal client, located in Washington, DC.The Agile Program Manager is responsible for leading the strategic direction and operational execution of the organization's Agile transformation program. This senior role will be responsible for driving team maturity, ensuring Agile resource effectiveness, maintaining playbook consistency, and achieving measurable business value across multiple teams, with planned expansion. The person will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to the organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate&mdash;executing day-to-day program management while shaping the future direction of organization's Agile practices. <b>This is onsite in DC with no remote option. We are only considering candidates that currently reside within a 50 mile radius of D.C.</b></div>
Responsibilities:
<ul><li>Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders</li><li>
Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput.</li><li>
Ensure Agile resource effectiveness by establishing performance standards for Agile Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance.</li><li>
Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.</li><li>
Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives.</li><li>
Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success.</li><li>
Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity.</li></ul>
Qualifications:
<ul><li>At least ten (10) years of professional experience with at least 5+ years leading enterprise Agile transformations.</li><li><div>
US citizenshp is required to obtain an employee badge.</div></li><li>
At least five (5) years of hands-on experience and proven track record of coaching teams.
</li><li>At least three (3) years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives.</li><li>
Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe, or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence.</li><li><div>
Demonstrated ability to define and implement Agile maturity models and assessment frameworks.</div></li><li><div>
Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change.</div></li><li><div>
Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders.</div></li><li><div>
Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management.</div></li><li><div>
Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges.</div></li><li>
Excellent communication skills including status reporting, presentations, and facilitation.</li><li><div>
Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.</div></li><li><div>
Bachelor's degree in relevant field; advanced degree preferred.</div></li><li><div>
Government or highly regulated industry experience preferred.</div></li></ul><div>
Salary: $190k - $195k per year</div><div></div><div><br>
Additional benefits include:</div><ul><li>
Paid Time Off &amp; Holiday Pay</li><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Disability, Life Insurance, and AD&amp;D</li><li>
Flexible Spending Accounts</li><li>
Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)</li><li>
Tuition and Technical Training Reimbursement</li><li>
Exercise Reimbursement</li><li>
Computer Reimbursement</li><li>
Employee Assistance Program</li></ul><div><b>
About Us:</b></div><div>
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.</div><div></div><div><br>
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.</div><div>
#LI-SW1</div></div>

Agile Program Manager