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EDMIUM

We are seeking a motivated and detail-oriented Process Associate to support the end-to-end operations of our overseas education services. The ideal candidate will assist in managing student applications, documentation, coordination with international institutions, and backend support functions to ensure a smooth admission and visa process for students.Key Responsibilities:<ul><li>Support the application process for students applying to universities abroad, including form filling, document collection, and verification.</li><li>Maintain accurate records of student data, admission status, and communication history.</li><li>Coordinate with internal counsellors and external university partners to follow up on application updates.</li><li>Assist in preparing and submitting visa documents as per embassy/consulate guidelines.</li><li>Track and manage student application timelines to ensure on-time processing.</li><li>Handle email correspondence and backend processing tasks.</li><li>Generate reports on application status, conversions, and pipeline movement.</li><li>Ensure compliance with institutional and government documentation requirements.</li><li>Maintain regular communication with students for document follow-up and process updates.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>0&ndash;2 years of experience (freshers can apply).</li><li>Strong written and verbal communication skills in English.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in MS Office (Excel, Word, Outlook)</li><li>Ability to handle multiple student profiles and work under tight deadlines</li></ul>Job Type: Full-timePay: &#8377;13,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Process Associate

We are looking for an Operations Manager to oversee the complete student application workflow, ensure smooth coordination across teams, manage process updates, and maintain high-quality documentation. The role also involves supervising Business Development Managers (BDMs) and ensuring alignment with company targets and operational standards.Key Responsibilities :<ul><li>Manage end-to-end student process: enquiry to visa stage.</li><li>Track applications, deadlines, and ensure timely case movement.</li><li>Share intake updates, program changes, and policy revisions with teams.</li><li>Maintain CRM, MIS reports, and ensure data accuracy.</li><li>Liaise with universities for updates, clarifications, and requirements.</li><li>Support counsellors/admissions teams with updated guidelines.</li><li>Review case files for accuracy and compliance.</li><li>Monitor intake calendars and send deadline reminders.</li><li>Oversee BDM daily activities, leads, conversions, and performance.</li><li>Provide BDMs with updated program lists, brochures, and market insights.</li><li>Implement process improvements to enhance operational efficiency.</li><li>Ensure strong communication flow between internal teams and external partners.</li></ul>Skills &amp; Requirements :<ul><li>Strong experience in operations, preferably in overseas education.</li><li>Excellent coordination, communication, and documentation skills.</li><li>Ability to manage multiple tasks with accuracy and timelines.</li><li>Knowledge of CRM tools, MIS reporting, and process management.</li><li>Leadership capability to guide internal teams and BDMs.</li></ul>Education &amp; Experience<ul><li>MBA is mandatory (preferably in Business Administration, Management, or a related field).</li><li>Bachelor&rsquo;s degree in any discipline is required.</li><li>1 to 4 years of experience in operations, preferably within the overseas education or related service sector.</li><li>Additional certifications in Operations, Project Management, or CRM tools will be an added advantage.</li></ul>Job Type: Full-timePay: &#8377;18,000.00 - &#8377;35,000.00 per monthWork Location: In person

Operations Manager

Join EDMIUM and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EDMIUM

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Process Associate

Operations Manager